Popeyes Louisiana Kitchen
Seafood · Ocoee
Savor spicy soul in Ocoee, where every bite is a taste of Bayou bliss
Sobre Popeyes Louisiana Kitchen
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
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Opinions de Popeyes Louisiana Kitchen Ocoee
Ordered from door dash and had no issues. Order was correct and food arrived warm. Their sides and chicken are delicious and this order didn't disappoint. We got a family meal with red beans and rice, Mac n cheese, potatoes and gravy, coleslaw, and biscuits. We also ordered a tender meal with fries. Love that chicken...
After several visits, I’ve noticed that they’re short on stuff. These employees work double shifts each one of them strive to meet customers demands!. I really appreciate the hard work they put into it. Food taste great it’s always fresh and hot. There is a time delay at least 20 minutes. But it’s all worth it. Thank you all for staying positive. God bless you.
BABYYYYY!! This food was on point you hear meee!! I haven’t had Popeyes in sooooooo longgggg! When I say everything was fresh, I mean EVERYTHING‼️This night staff on 11/25/25 did the dern thang! Y’all come to THIS Popeyes and NOT the one near Kirkman on Colonial‼️
This is absolutely the best Popeyes in the United States. The chicken is fresh and moist red beans and rice are spot on and the make their Cajun gravy with green chilies. Absolutely yum here
Very few fast food restaurants employ people at windows who care to interact with customers or put any remote focus on providing good customer service. Maurissa (sorry if I misspelled it!) is a rare breath of fresh air to people like me just trying to get decent food after a hard day’s work. She deserves whatever opportunities can be provided to her there and more!
Service is slow sometimes. But food is overall very good. The best item is always the spicy chicken sandwich and cajun mashed potatoes. Their ghost pepper wings are ok, not as good as kfc but kfc is not selling them so popeyes is my only option.
Nice Popeyes location. We decided to try this in search of some fried chicken and biscuits for a true Southern experience. Their sweet tea is made to perfection and food was overall hot. The service could have been better, the lady at the front register had no customer service skills. She was rude in some ways and just not professional. Overall, this is another Popeyes that delivers on their style of food and the location is clean with plenty of seating.
Well....first time at this Popeyes and probably the last. That's unfortunate because it's only minutes from my house. Went there a couple weeks ago around 9:30 ish pm. Had a lot of questions and the staff was great at answering them and being patient with me. I was there wanting to try the "hot ones" menu. Their sauce was great and the food was pretty good. However, as the cashier was packing up my order it took longer than expected because the kitchen staff had closed down one side so my food was ready and waiting just in the other window. No problem. Then the cashier and kitchen staff started to argue back and forth right in front of me and it seemed to take priority over getting my order to me and letting me leave. Instead I wound up feeling like a hostage as I wait until they're done arguing with each other and come to find out one of the staff she was arguing with in the kitchen was a manager. Imagine my disbelief. Anyway thought I'd relay this message to corporate so they can know how their staff conducts themselves and they were very interested in hearing what I had to say but they didn't even offer anything to persuade me to come back and give them another shot. Not sure if I would have used it (I may have) but it would've been a nice gesture to offer. 🤷🏾 Enter at your own risk. 🤞🏾
Arrived at 11:10am on July 17. Ordered inside after 12 minute wait in line. Appeared to be only 3 or 4 workers for a busy lunch. A manager was trying to work drive-thru AND front counter. Although he was very polite and apologetic, it was obvious they were in trouble. My order took exactly 30 minutes to prepare, and when I got home I was missing a Chicken Wrap and 2 side orders. Food quality was good, but overall disappointment.
The customer service here is terrible. I ordered through the app and when I got in the drive-through, I had to wait an additional four minutes which was initially no problem. After about 10 minutes, I realized no one came and brought the food so I went inside. While I’m inside, the ladies in the back are just cursing and having inappropriate conversations while everyone’s in the lobby waiting . I finally ended up getting my food and they gave me this one scoop of mac & cheese, which was $5. I’ll never be returning again
Frequent customer at this location. Just stopped by tonight to pick up some dinner cause we had family come into town. Got home to eat and, so far 2 pieces of chicken undercooked/ raw. Shame this location seems to be going down hill, the chicken is never hot anymore and now raw.
So this must be a joke, but it's nowhere near April Fools, so I must just be a fool! Because this is ridiculous! I'm not sure how big other people's families are but this looks ( not only gross. ) but this is a single serving.This is supposed to feed at least 2 people.Then the low brow staff wanted to laugh and proceed to mock me. No wonder people are opting for homecooked. Had to go to KFC . To get something substantial because this isn't worth not only the money but the time this slow as can be store takes for a to go order. Management seems like he may need some training. I can't believe he let's food leave his store looking like this Popeyes should have managers that have an iota of pride in their store. Pictures for comparison.One with just poopeyes. The other beside the KFC. I'm never going to a Popeyes again.
Well the order taker she was awesome but the food really pissed off about, I mean I asked for boneless wings and I got half sauced nuggets..those are not wings so call it boneless nuggets..come on u lucky I gave u a star only because the order taker was nice other than that the food was not right..
Just under an hour for our takeout order. Drive thru will get priority no matter how large the order is. Staff do not care. None seem trained on how to properly work through a dinner rush. It was a rough go. Some guy did walk in and say how he’s a regular and the manager gave him his food quickly, fishy. I’d say try the other locations even if it’s a drive. We ordered ahead as well but that didn’t change things.
I went to buy today and the attendant treated me very badly. She ignored my questions. Terrible service! In addition to being super rude, she said that my combo did not include the drink that was paid for. 02/12/2025 10:31 pm
4/2025 People are just rude. Even though the management is rude. Get some training or some attitude checks. Just left their drive-through. Disappointed as food is cold. Why would you give away cold food!
The food and service was absolutely horrible here. I went with my mom for quick bite to eat. We waited 15 to order, 30 mins for the actual food. The chicken was saturated in grease I got sick after. Customer from the drive though coming in side every other order. No clear leadership. Front-end needs immediate retraining. When she did call for management for override she just started calling names until someone responded. This was a bad experience and I love me some popeyes! I'll never go back.
white woman at the window was super passive aggressive and off putting. She got mad after decided to do an online order for a deal and had an attitude when I asked for more honey and hot sauce after she only gave me ONE of each. she shouldn’t be acting that way at her grown age.
TIME 5:41PM & ORDER #81 This woman that took our order already had a bad attitude when we made payment. After providing change, I told my (HUSBAND) to ask for some honey. She opened the window and when he asked for honey, she looked very evil and roled her eyes so bad we both noticed it at the same time. Very rude and u professional.Make sure you invest in Tesla Bots and you can get rid of all these humans ungrateful for a job
One of the worst fast food experiences I’ve ever had. Waited 15+ minutes for a chicken sandwich, something you’d think they’d have prepared. While waiting, I asked for a refill for my soda and was given a blank stare from the employee. I repeated my request, and she responded, “Are you gonna buy another soda?” The food was not worth the disrespect or the wait. Do not go to this Popeyes. It should be shut down.
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10923 W Colonial Dr
Ocoee, FL 34761
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