Darwin King

Sam was our server tonight. She did an amazing job. She was fast, polite, and efficient. Best wait staff in the area. They treat you like family. 👍 5 Stars.

Jake Long

Great Breakfast, Great Service. Went there for the first time and the sausage gravy and biscuits were TOP TEIR. The coffee is like $4/person but they bring you a whole pitcher. Well worth it. The coffee was really good too. Im 29 and my girlfriend is 28. We were the youngest customers in the whole place by about 30-40 years

John Northrup

Carol, was our server. She was so kind and friendly. Checked on us to see our needs. Our visit was due to school friends we haven’t seen in 50 years. We will be back again because of Carol hospitality. Perkins is fortunate to employ Carol.

Deborah Austin

Even though Kirsten was waiting on an unexpected table of 20 guests, she was still patient and efficient. She is just one of the great waitresses that the Olean Perkins has. Skye is an excellent manager, and circulates to check on guests and her staff. Today I noticed her helping a disabled elderly person cut her food. What a blessing Skye is. Compassion in action!

Kim Kottwitz

First time having the garlic fish. Was soon yummy. And our waitress was great Tricia. Thank you!¡

Jenna Holloway

Our meals were very delicious. Carol our wonderful server was so friendly and knowledgeable. She gave great recommendations and speedy service! We will definitely be back!

Steve Gonzalez

Haven't had Perkins since I was a kid,ours was shut down in the early 90's. And believe me,they did not disappoint! Just as I remembered! I had buttermilk biscuits and gravy,eggs,bacon,smoked sausage and sirloin steak! Thanks Sally! Our server.

Matthew Edel

Visiting Family in Olean and as the Lake Effect snow rolled in the kids were foaming at the mouth for food. We can’t afford them $15 Chipotle burritos that have half the meal missing, so as we passed Perkins I had a flashback of the memories of my Grandparents slamming us in the ‘ole Blazer to take us to Perkins in the good old 90’s. I swooped around, parked, and we walked in. We were greeted by Nicole, her energy was infectious and instantly asked my kids if they wanted to color, because it comes with a free cookie! Her engagement and genuine smile was instantly received with a YES from my kids. As a business owner, I’d hire Nicole immediately because that is what every company needs and wants. Perkins, take notes here, these hard workers are what keep your doors open! As we were seated, the kids boots slid on top of the booth and got it wet, she calmly said it’s ok, let me get a towel so your jeans don’t get wet and made swift process to clean it up, you didn’t have to, but that’s what makes you different and so valued! She informed us Chris would be our server and would be with us shortly. Immediately Chris swoops around the corner and asks us what we would like to drink. Within 3-4 minutes we all had drinks and he asked if we were ready to order, my wife asked him how the pot roast melt was, he said it was his favorite on the menu. We understand everyone’s different in taste, but Chris’s taste is not to be trifled. It was incredible! We asked what his favorite soup was, and the potato soup was PERFECT. Chris checked up on us, promptly refilled drinks, even came to inform us at the end of the meal that Chocolate Chip cookies were back and if we wanted to swap it he would be happy too. Just Top Notch Service. The food was devoured, fresh, hot, not old or stale, it was a goooood meal. PERKINS, you are only as good as YOUR Employees, make sure you take care of these two. Thank you Nicole and Chris, you DESERVE recognition and I hope this review makes it back to you.

jen ri

Sally was an excellent server. She was attentive and polite. The food was hot and delicious.

Jay Hall

I had an amazing meal here! It was made 20x better by our amazing server, Sim! She was so delightful and contributed to the warm and lovely atmosphere. I highly recommend dining here and asking for sim!!

Megan Coen

Wonderful service, clean environment, and friendly faces. Food was great!

mikki

Sally was amazing. my husband and i went to the Olean Ny location and she was friendly, professional, and even funny. 10/10 experience.

jessica M

We were coming back down south to NC when we stopped in at night. Never have been to a Perkins so this was our first time. Our server, Makiya, was sweet as pie and super patient too. She is definitely a great person to have! I noticed her with other tables too, speaking very kindly and patiently as well with them. A truly kind person! Our food, a breakfast type platter and skillet with cheese sticks and strawberry cream fried crispers were fantastic! Thank you for a great HOT, FRESH meal from 2 tired travelers that happened to be at the right spot that night! And the server who checked us out, Ashley was very nice as well.

B Grover

Ashley was absolutely wonderful! She was friendly, attentive, and made sure everything was perfect throughout our visit. Her kindness and professionalism made the experience even better—definitely one of the best servers we’ve had at Perkins!

Carla Ellsworth

The food was amazing as always. The server was soft spoken, & kind. The staff seemed to work together to get our meal to us as fast as they could. Me, & my husband both ordered coffee, and the California Avocado Benedict meals. I did not set a timer, but it seemed like it took more than 35 minutes for our food to get to the table after ordering. My apologies for mentioning if that is not abnormal for what we ordered. It did not seem very busy when we got there closer to 7 pm on a Friday night. Several tables were clear. It's possible they were a bit short staffed, but I have no way of knowing that.

Madz (Maddie)

Our food was really good server was really sweet loved her. Sally was a great Server

The food was horrible. It was cold, my girlfriend’s steak was thin as paper, and you could tell the mashed potatoes were instant. The bathrooms were disgusting as well. The server was extremely nice. I hope she quits and finds a better job!

Christine Lance

First when we got there they told us you only have 2 choices of drink.. diet coke or coke the machine was being worked on. Then I ordered a salad and couldn't finish it due to the fact that you can taste that it was fresh. And I haven't even gotten to my main course yet.

Viola D

We went for dinner last night, had to wait over 20 min just to be seated. And let's just say the entire place had maybe 6 tables occupied at that time. People were trying to check out and also had to wait a long time. I would not be surprised if people left without paying. We had several customers behind us waiting to be seated that decided to leave and go elsewhere. When we finally got seated, the 'hostess' said we would likely have a wait for the kitchen. Seems like they are always understaffed. They would truly benefit from better technology as well. Such as table check out. I suppose being one of only a handful of establishments in town is what keeps the doors open.