Wingstop
Wings · Pomona
Sobre Wingstop
En Wingstop Pomona, te damos la bienvenida a un espacio donde el sabor y la buena onda se unen para ofrecerte una experiencia única. Somos conocidos por nuestras deliciosas alitas de pollo, preparadas con ingredientes frescos y una variedad de salsas irresistibles. Con una valoración de 4.2 estrella...
En Wingstop Pomona, te damos la bienvenida a un espacio donde el sabor y la buena onda se unen para ofrecerte una experiencia única. Somos conocidos por nuestras deliciosas alitas de pollo, preparadas con ingredientes frescos y una variedad de salsas irresistibles. Con una valoración de 4.2 estrellas, te invitamos a descubrir por qué nuestros clientes nos eligen para disfrutar de un momento sabroso y relajado.
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Opinions de Wingstop Pomona
Great food Excellent service new flavor is wonderful Hunted habanero
Julie was amazing. She is great with great and make you feel welcome. I ask for a few extra things and she was very happy to help me. Other places people gets bothered when guest ask for a lot of things. You need to promote her. Great service.
Julie was very helpful and this tha best wingstop in Pomona everything fresh and good
Wings were amazing and flavorful and staff were very nice and sweet
The food was great and the best wings I have ever had.
Enrique was very kind and helpful the place was nice with a great environment. Good food!
I just went to this wingstop on my way back home and it was a better experience than I've had at any other ones. I usually go to the one that's closer to my home. But after my experience with Julie at this wingstop, I will no longer go to any other one. She was the most friendliest, helpful with the choices, and professional. The whole staff was very nice and I really appreciate that. I will from now on go here, especially if Julie is working.
Enrique was very helpful, friendly, and professional he made my food also which brw tasted amazing . Love coming to wingstop flavor was to die for thank you wingstop
This is the best Wingstop in all of this area Julie was really helpful
They were such sweethearts, the one part of the order was wrong and 10 minutes before closing when I took it back to possibly get the correct part. They were all smiles and jumped on making the correct item in a heat beat. They even provided a little extra. They were social while I waited which I enjoy from customer service. I HAVE TO SAY!!! Wingstop your night employees on 7/19/2023 at 1057pm are great! Appreciate your employees and treat them good, because good workers are hard to find nowadays after COVID along with interpersonal skill… You can teach someone to be a cashier or cook but you can’t teach social skills!!!!
Great service and all the staff are really
This wingstop is my go to spot for some chicken wingsa!. The customer service is good. The food is good. The bathrooms are clean as well and all around the establishment on the inside. I recommend you getting your chicken wings from this place when you're craving wings!
They have the best mango habanero sanwiches
Everyone here is awesome they really care about there customers everyone that helped me have wonderful customers service I love how they didn't make me feel like a burden will be coming again
Thanks to the manager Enrique he took care of the customer! Me, my order was late, cold due to short staffing from sick calls. Understandable! But Enrique went above and beyond to make it right! I wish there were more managers like him. He is a good example for his staff and I appreciate his leadership and kindness. He deserves an award for being the best ! Thank you again to a great manager. I am going back again!
Thanks to the employee named Francisco he took good care of my friends and I. Francisco went above and beyond to make sure everything was right and up to standard! I wish there were more employees like him. He is a good example for the rest of the crew and I appreciate his diligence and effective customer service. He deserves Recognition for his hard work! I will continue coming in moving forward.
A few minutes after placing my delivery order via UberEats, I realized that I'd forgotten to add french fries. Since UberEats doesn't allow you to add items in, once you submit & pay, I did the next reasonable thing- called this location (from which the order was coming from) to make an attempt to add them in, and was successful thanks to the extremely kind staff (server/cashier, Emily, & the manager) who attended my call. I truly appreciate them--made it a Happy Easter, indeed. Prompt, professional, kind & accomodating service, aside from great tasting food! This Wingstop location is a 10/10.
Really good experience, been going there for over a year and never had any issues. Julie is one of the best associates that’s been there helping and offering very good service/help. Recommended with out a doubt:
I just want to give Barbara a special THANK YOU I placed an order online and I made a mistake on the date, I called the store and Barbara helped me correct my mistake and was able to get me my order corrected for the next day. I truly appreciate her customer service.
Great leadership and customer service. The food is always prepared in a timely manner and fresh. The employees are very good at keeping me updated with the latest wing stop deals and new items.
I enjoy everytime I come here...I love the food the service and how friendly and welcoming the people are as soon as I walk in...I look forward to each visit knowing ill enjoy my meal in a comfortable clean setting...
Julie was very helpful and really nice. She greeted me as soon as I walked in and had a big smile on her.
I love spicy food and my cashier I believe her name was Emily she offered me the haunted habanero it was so good I will be ordering this flavor again thank you Emily
Best place in town! Thank you to the amazing staff and a huge thank you to Julie for the awesome customer service! Definitely recommend! Best regards Isaiah
Love this place, my food was perfectly cooked and sauced, ready on time, manager Enrique is very friendly 👌🏻 he knows how to treat customers, decently my to go place.
Amazing customer service and the food is amazing. Staff is very helpful. Will come back again.
They were busy..it was labor day- but the crew was rolling them out quick! Great staff and the wings and fries were plump and crispy!
This is the only wingstop I'll order from. Their customer service and food are amazing I've been coming here for years.
I love this wingstop, been going to it since I was a little girl. Their service is amazing and food is always so good. Their cashier Barbara and Aaron are so sweet and welcoming. If I could rate this wingstop out of all the wingstops this will definitely be top 3. Also all the staff have beautiful spirits and looks 😍
Great food and experience. Staff always makes me feel welcomed.
The staff were very nice and the food was great.
Excellent service every time I come to the store. My food is already fresh and prepared properly. My orders are always correct. Julie is a great team leader and she always greats us customers with a wonderful smile.
this is the first time in almost 10 years that I’ve given a Wingstop a five star service. Their service was impeccable, polite, and friendly. The atmosphere was as good as it gets and the food was absolutely amazing. It’s too bad this Wingstop is further away from my house, but I would go out of my way to visit this Wingstop again. The menu items are a bit on the higher side. But I would definitely come back here.
This place has outstanding service and that's every time I visit this place is always clean and the staff is always helpful and the food is always amazing
A few minutes after placing my delivery order via UberEats, I realized that I'd forgotten to add french fries. Since UberEats doesn't allow you to add items in, once you submit & pay, I did the next reasonable thing- called this location (from which the order was coming from) to make an attempt to add them in, and was successful thanks to the extremely kind staff (server/cashier, Emily, & the manager) who attended my call. I truly appreciate them--made it a Happy Easter, indeed. Prompt, professional, kind & accomodating service, aside from great tasting food! This Wingstop location is a 10/10.
Thanks to the employee named Francisco he took good care of my friends and I. Francisco went above and beyond to make sure everything was right and up to standard! I wish there were more employees like him. He is a good example for the rest of the crew and I appreciate his diligence and effective customer service. He deserves Recognition for his hard work! I will continue coming in moving forward.
Really good experience, been going there for over a year and never had any issues. Julie is one of the best associates that’s been there helping and offering very good service/help. Recommended with out a doubt:
Thanks to the manager Enrique he took care of the customer! Me, my order was late, cold due to short staffing from sick calls. Understandable! But Enrique went above and beyond to make it right! I wish there were more managers like him. He is a good example for his staff and I appreciate his leadership and kindness. He deserves an award for being the best ! Thank you again to a great manager. I am going back again!
Julie was very helpful and really nice. She greeted me as soon as I walked in and had a big smile on her.
I love spicy food and my cashier I believe her name was Emily she offered me the haunted habanero it was so good I will be ordering this flavor again thank you Emily
I just want to give Barbara a special THANK YOU I placed an order online and I made a mistake on the date, I called the store and Barbara helped me correct my mistake and was able to get me my order corrected for the next day. I truly appreciate her customer service.
I enjoy everytime I come here...I love the food the service and how friendly and welcoming the people are as soon as I walk in...I look forward to each visit knowing ill enjoy my meal in a comfortable clean setting...
I had a great experience at Wingstop! The place is very clean and well-maintained,. The air conditioning kept everything comfortable, which made the visit even better. The employees were super nice and friendly, and I was impressed by how fast they prepared my food. It was clear they communicated well with each other, working smoothly as a team. Overall, a fantastic spot for tasty wings with great service!
Amazing customer service and the food is amazing. Staff is very helpful. Will come back again.
Great leadership and customer service. The food is always prepared in a timely manner and fresh. The employees are very good at keeping me updated with the latest wing stop deals and new items.
Best place in town! Thank you to the amazing staff and a huge thank you to Julie for the awesome customer service! Definitely recommend! Best regards Isaiah
Love this place, my food was perfectly cooked and sauced, ready on time, manager Enrique is very friendly 👌🏻 he knows how to treat customers, decently my to go place.
This place has outstanding service and that's every time I visit this place is always clean and the staff is always helpful and the food is always amazing
They were busy..it was labor day- but the crew was rolling them out quick! Great staff and the wings and fries were plump and crispy!
Walked in and was not greeted but Isabel was very nice and helpful! Took our order and when she noticed I was walking towards the restroom with my kids she was right behind us to put in the code and open the door. We waited in the car and she brought our food out within 10 mins of ordering. I would leave 5 stars but the prices are just too expensive for simple chicken wings and fries.
Walked in and was not greeted but Isabel was very nice and helpful! Took our order and when she noticed I was walking towards the restroom with my kids she was right behind us to put in the code and open the door. We waited in the car and she brought our food out within 10 mins of ordering. I would leave 5 stars but the prices are just too expensive for simple chicken wings and fries.
Now I've been coming to this Wingstop since it first opened years ago and for the last couple years I've noticed the service at this store has been declining. every time I order from this store my order is never right I wish I wish i was making it up. I don't know what it is employees can't read or listen when it comes to orders. Now I hate putting a negative review especially when it comes to food but I just can't help it anymore. I always ask for extra seasoning and well done fries but they never come with extra seasoning or well done. Easy instructions never fulfilled. Wings have barely any sauce on them. And ive been shorted wings couple times. again I've been coming to that location since it first opened when a 10-wing combo cost $8 now for $19 if I'm paying that much for wings why is it so hard to get my order right? End of rant. Fix this issue. Damn this rant got me sounding like a karen. Just simple instructions on how i like my wings prepared would be great. 😉🫡
Now I've been coming to this Wingstop since it first opened years ago and for the last couple years I've noticed the service at this store has been declining. every time I order from this store my order is never right I wish I wish i was making it up. I don't know what it is employees can't read or listen when it comes to orders. Now I hate putting a negative review especially when it comes to food but I just can't help it anymore. I always ask for extra seasoning and well done fries but they never come with extra seasoning or well done. Easy instructions never fulfilled. Wings have barely any sauce on them. And ive been shorted wings couple times. again I've been coming to that location since it first opened when a 10-wing combo cost $8 now for $19 if I'm paying that much for wings why is it so hard to get my order right? End of rant. Fix this issue. Damn this rant got me sounding like a karen. Just simple instructions on how i like my wings prepared would be great. 😉🫡
One of the employees had to be asked about the order four times, which he simply ignored. In the end, it turned out that there was no order at all.
Food is good, no doubt about that. But the food is never ready when it's supposed to be. They got multiple people waiting for their orders because fries aren't ready. This is well past 10 minutes our order was supposed to be ready to be picked up. Edit: I didn't learn my lesson and I am still sitting in this god forsaken Wingstop 16 minutes past when my order was supposed to be ready.
This place has the rudest customer service. They made us wait 1 hr for our food then we get our food and we're missing an item so I call and explain my bad experience because im about to cry! Then she tells me ok what you want me to do cuz I gotta go! So freaking rude!! She asks if I want a refund I say yes she says "ok bye" doesn't apologize for the inconvenience at all just hangs up on me. I explained to her how I didn't get to eat since they shrinked the boneless chicken wings half the size since I've been there and i had to feed my kids what we had. She then says we'll we don't have control of what size the wings are but they're aware they have shrinked in size so they throw in extra but no we did not recieve any extra wings with our order. These are not boneless chicken wings they're literally the size of popcorn chicken it's not worth the money. This whole experience from this store has made me so upset I just want to cry. It's messed up the way this place doesn't care about their customers. Edit: I still have yet to recieve a refund from this place!!
Didnt even stay to eat. Dirty tables with trash/food and staff was rude and un- inviting.
I just LEFT Wing Stop after being completely IGNORED while waiting for the cashier to get off the phone. She never said hello, hold on, I'll be right with you, nothing! I will say, she showed EXTREME patience with the person on the phone. My impression, and her body language, was that she was in no reasonable hurry to attend to the customers who were physically standing in line. And this is the definition of rude.
My experience is totally worst. This is my second time experience, my order costs $55. They takes almost 55min. to complete my order and the two of the worker one black guy and the other girl who wore glasses are too much rude and their aren't well. Please do something??
Terrible service... The app said order is ready when I came I was told rudely I have to wait there just started order. Went home food was made poorly not cooked well enough. I am not ordering wing stop again from this location.
Never going back to this location, purchased a 10 piece combo with an addition 5 piece paid for an extra ranch received only one side of ranch. I showed them my received the cashier she insisted I need to pay for it, one of them made a comment of me being cheap for not wanting to pay for the side of ranch when in reality I had already paid for it on line. horrible customer service very unprofessional.
Ordered garlic fries and a drink along with wings. Fries didn’t have garlic as ordered. Drinking paid for was 32 ounce, drink received was 16 ounce. Wings were stale as if microwaved/reheated and lightly seasoned. When I called to get these issues resolved I was told they couldn’t do anything. I don’t plan on ordering from this wingstop again.
I don't usually give bad reviews but this wings were too dry which is a shame cuz I see the other pictures and they look so yummy and mine were dry and even got some burnt chunks in between the sauce that hurt my molar. The garlic and parmesan wings had almost no parmesan (picture attached) I couldn't continue eating, it was a waste. Staff was sweet and nice, they did have a crowded busy place but the quality shouldn't change regardless and management needs to pay more attention to what the restaurant can handle unless this was a one time thing but also was my visit.
Ordered garlic fries and a drink along with wings. Fries didn’t have garlic as ordered. Drinking paid for was 32 ounce, drink received was 16 ounce. Wings were stale as if microwaved/reheated and lightly seasoned. When I called to get these issues resolved I was told they couldn’t do anything. I don’t plan on ordering from this wingstop again.
Some of the rudest employees! Do better! If the app say 16 to 21 mins. We arrived at 21 mins and asked for our order. We are starting it now the guy said so rude and mean spirited I get it your busy. But cmon you don't need to talk to people like that! No excuses.
I don't usually give bad reviews but this wings were too dry which is a shame cuz I see the other pictures and they look so yummy and mine were dry and even got some burnt chunks in between the sauce that hurt my molar. The garlic and parmesan wings had almost no parmesan (picture attached) I couldn't continue eating, it was a waste. Staff was sweet and nice, they did have a crowded busy place but the quality shouldn't change regardless and management needs to pay more attention to what the restaurant can handle unless this was a one time thing but also was my visit.
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756 E Arrow Hwy, Pomona, CA 91767
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756 E Arrow Hwy, Pomona, CA 91767
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Esdeveniments Propers
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