Menú
McDonald's
PosDo

© 2026 PosDo · v3.0

Poway

McDonald's

★★★★ 3.7 · 100 reseñas

At McDonald's, we're a family-friendly gathering spot where good food meets great company. We've been serving up classic burgers and fries for years, and our Poway location is dedicated to making every meal a memorable one. Our team works hard to ensure that every customer leaves...

McDonald's

Burger · Poway

3.7 · 976 ressenyes Google
www.mcdonalds.com
Yelp 2.0 (148) Uber Eats 4.6 (1,500)

Sobre McDonald's

At McDonald's, we're a family-friendly gathering spot where good food meets great company. We've been serving up classic burgers and fries for years, and our Poway location is dedicated to making every meal a memorable one. Our team works hard to ensure that every customer leaves satisfied, whether...

At McDonald's, we're a family-friendly gathering spot where good food meets great company. We've been serving up classic burgers and fries for years, and our Poway location is dedicated to making every meal a memorable one. Our team works hard to ensure that every customer leaves satisfied, whether it's with a juicy Big Mac or a warm smile from our friendly staff. We're proud of the comfortable atmosphere we've created, where families can relax and enjoy their meals together. Come visit us today and experience it for yourself!

Què diuen els clients de McDonald's

This McDonald's generally receives positive feedback for its cleanliness, friendly staff, and fast service, especially at the drive-thru. However, some customers have reported issues with order accuracy, slow service, and inconsistent food quality.

Plats populars

large fry double cheeseburger breakfast egg and sausage muffin bagel steak egg cheese burger sausage mc griddle happy meals

Ideal per a

Famílies Ràpid Locals

Tip: Utilize the app for reasonably priced food and convenient ordering.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Preguntes freqüents sobre McDonald's

McDonald's es troba a 12510 Poway Rd, Poway, CA 92064, Poway.
McDonald's ofereix cuina burger.
McDonald's té horari d'atenció. Consulta el perfil per horaris actualitzats.
McDonald's ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a McDonald's segons les opinions dels clients són: large fry, double cheeseburger, breakfast egg and sausage muffin, bagel steak egg, cheese burger.
McDonald's és ideal per a famílies, menjar ràpid, locals.
This McDonald's generally receives positive feedback for its cleanliness, friendly staff, and fast service, especially at the drive-thru. However, some customers have reported issues with order accuracy, slow service, and inconsistent food quality.
Utilize the app for reasonably priced food and convenient ordering.
976
Ressenyes

Opinions de McDonald's Poway

3.7
976
5★
40%
4★
23%
3★
15%
2★
8%
1★
14%
Ressenyes (100)
D
Danny Zhou

Fast food service at it's best. Minimal wait time on a weekend is unheard of. We got our drink fix in after a long hike and was on the way

A
Ashley Ramsey

This McDonald's is great! Employees are always nice and work really hard. Thank you Poway McDonald's for always providing great service and food. I hope everyone remembers to be respectful and grateful to the staff when they visit.

M
Marilou Hobrock

Seating in a quiet booth near the counter at McDonald's, I was enjoying a cold sweet $2 Frappe and I am looking now at the prayers that I should have pulled up to read and on which to meditate. There is modern furniture and a TV monitor at the MacDonald's. Here, I found people who are good willed and with excellent service to round out my experience, I really enjoy going to MacDonald's because it's a fast serve place. Predictable and affordable. I feel happy even though I don't order a Happy meal The coffee is hot and smells great. MacDonald's gived a place for children to laugh and there are bathrooms which are clean with plenty of TP for customers. Be warned. There are no paper towels to dry your hands. A hand dryer is what dries you fast! God bless you! Be encouraged: you're valuable whether you believe my words or not!

A
Audrey Krogh

noah from mcdonald’s is THE BEST worker the poway mc donald’s has ever seen. he was so nice and did my homework for me! noah is single handedly keeping the ice cream machine in check. don’t listen to the haters noah. we love you!

S
Sharon Davis

Fast and efficient. The young man who took my order was kind & professional. He brought me my food before I filled my two sodas. Nice experience. Thank you 😊

Z
Zodi Artwork

Small Playground for younger kids. Easy to watch them and safe.

h
hAMBurgER

Great place! Delicious food and drinks. (Especially the sprite) I would definitely recommend the burgers and McChicken. Get yourself a Happy Meal for your children. Also they have dessert items like ice cream, McFlurrys, and more. In the McCafe they have Sweet Tea, Coffee, hot chocolate, etc. Staff are nice and well trained. Around is a nearby hotel, and Jack n a Box. Would recommend! :)

J
Jub's Journey

The signs in the drive-thru are always on the fritz. You roll up to order and the second sign just fizzles out and you can't see the items. It's like this for both drive-thru lines. The food was ok. The people working the drive-thru were very friendly.

G
Green Tiger

I don't normally go to McDonald's... But I read the McDonald's has a limited time promotion for a chicken big Mac and I had to try it. It's awesome, highly recommend you try it while you can! 😋

Y
Yvette Luther

They were great. They are 100% all about the customer. My App was not working would not come up to get my free Mcflurry.. cashier got manager and she looked at my App next thing I knew I had my free item. They were so friendly and all about the customer!!! I WILL be going back for sure. Just could not believe how Customer Friendly they are.

C
Catherine Werth

It was really good ,fast, and as ordered.

S
SD_LakerCorgi

The staff here has always been friendly. The only thing I like more about the Scripps McDonalds over this one is the exit/parking lot. At the wrong hour you’ll be stuck waiting to make that right turn out and those cars are flying down Poway road.

Y
Yoshie Obara

Outstanding customer service experience Her name is Carmen. She is always smiling friendly and made my day happy!! Thank you Carmen!@

A
Austin Romine

This McDonald’s has the best food and service. We went on a Friday afternoon and the staff were so friendly and patient while they took our order. The drive through moved very fast. When we got our food it was hot and fresh. The fries were hot and crispy and the burgers were nicely assembled. No mess! Kudos to the Poway McDonald’s!

S
Seung Lee

I always have a good experience here. It's a 5 star McDonalds. Food is consistent and fast. Always courteous workers.

R
Robert Higgins

Typical McDonald’s experience. I don’t have it much lately becaus of the price point and I’m in Southern California so it’s usually in and out. But this was a good McDonald’s experience. They’ve got consistency locked down.

K
Kevin Bowman

Andrea who helped me with using the app was above and beyond friendly and helpful. The food on the other hand was not. The fries were not the fries of the past as these ones were limp and average at best. Thanks Andrea!

A
Adam Rigbi

The food taste amazing and I like the service because everyday you guys cheer people with food and make them happy, I really appreciate your service. Have a great day!

ARNEL DELEON
ARNEL DELEON

I never have an issue when picking up happy meals for my offspring. Quick and friendly service. Fresh made food. Reasonably priced food especially when utilizing the app. So convenient.

AMILTON DOIM
AMILTON DOIM

Everything about this place was wonderful — the decor, the staff, the food. I ordered a Moroccan-style chicken with couscous and harissa sauce. The flavors were bold and balanced. It felt like a homemade dish in the best possible way. Will definitely be bringing friends next time.

Gai S
Gai S

We went early on a Friday, and it was clean and full of regulars. Staff was attentive and helpful and provided everything we asked for. The parking was easy to manage and wasn’t too crowded. Food was pretty good (had a breakfast egg and sausage muffin).

JJ Sullivan
JJ Sullivan

This Mc Donalds is nice, clean and always has seating. The workers are always very nice and have a home town kinda feel with the other diners. Also has a decent play structure where you can actually watch your kid.

Ryan Archer
Ryan Archer

Always a fast experience at this store. I have never been inside, but the double drive thru is great.

Maximilian Shakal
Maximilian Shakal

Solid experience at McDonald's. They provide consistent quality over the years. Prices have incrementally risen, but their store environment has also improved too.

B
Brett Piskulick

Recently remodeled plus a cool little play area for my son.. The other night I stopped here for a kids meal to suprise my son with and the service was GREAT 👍 keep it up good service not only puts a smile on your customer's faces but it makes me tell people about the great service I have received at this location! Thank you guys! Plus the new Signature sriracha burger 🍔 is great!!

P
Peter Lohmann

Expect to know how to use the ordering kiosk because the staff is busy preparing orders. The environment is clean, the staff friendly, but busy, and the good. There were no napkins for customers to access.

A
Amber Flenoid

I love going for breakfast every Sunday! I get the sausage and egg mcmuffin Strawberry banana smoothie and oatmeal 😋

B
Brandi P.E.

Ordered online and was ready fairly quickly when we got there. There are always good deals online. The fries and chicken nuggets were fresh and hot and my iced coffee was pretty tasty. Employees are super nice.

M
Mike Halford

I can't be negative, all ok! A bit slow!! Coffee senior was good but not same taste as mira mesa blvd. Sausage biscuit very good. Same exact order mira mesa, 1 dollar less,Why!WHY!! I do not go to Mac for atmosphere.

A
Abel Moreno-Arroyo

Service is hit or miss. Sometimes really good customer service. Other times had to sit there with no one around waiting to order. Then when you order no one comes to the window till you see someone cleaning and they see you after 5 minutes.

R
Rachel Uhl

This was a nice little McDonald's. The playground outside was a little cold, but my daughter played anyway. We had a long trip, and I wanted her to spend some time running around. It worked out okay, though I was disappointed with the navigation. It said the restaurant was 11 miles from our hotel and took me about 15 minutes to drive there, only to discover it was down the same road as our hotel. I accidentally turned the wrong way, and the navigation redirected me. It took four minutes to get back to my hotel. That was pretty frustrating.

V
Virgil Harris

One of the cleaner ones I have seem for sure. That's a good start

K
Kyle Lowman

McDonald's is McDonald's, ordering went quick and efficiently. Was made well and did not disappoint. Has gotten more expensive over the years but that's inflation for ya

J
Joe Hughes

I don't go to McDonald's very often. We used the drive thru and we got extremely fast. If they were a little slower they could have put more than two pickle slices on my Chicken sandwich. Overall it was OK.

K Truong
K Truong

This is my favor McDonald's because their is plenty of parking space, good service and they always keep the place so clean and tidy. The workers are very nice too, they treat the place like their own store and always willing to help.

D
Daniel Lawhead

When the drive thru isn't insanely packed, you get your order most of the time. Don't order a quarter pounder burger here though. Aside from clogging your arteries with delicious goodness, they will take almost half an hour making it, or will never bring it to you.

S
Sonya Elburn

If you are visiting from the South...dont stop for the sweet tea. Normally it all taste the same no matter where the McDonalds is located...not this time. Co-worker stated coffee was cold each day.

C
Chadwick Ciampo

Seems like they are short sauce or are trying to hoard it. Ask for 4 ranches 4 sweet and sour and 2 bbq's. Told then ill pay extra for the sauces. I get 3 ranches. And a he'll of a attitude when i ask for the rest of my sauce. Which they first just gave me 3 extra sweet and sour....had to say again all the sauces i orderd and got a big sigh and a quick heavy handing of the sauce to me. Not sure if theres a sauce shortage or what some employees problems are with givinf extra sauce that i paid extra for. So hard to get the sauce you want....yes ill pay for extra sauce. Even said i would when i orderd. I need more then 3 ranches for 20 nuggets and 2 fries. I know it seems dumb. But who wants dry nuggets and fries. And its being split between 3 people. Lotta different taste. They are normally quick and polite....just not when you want extra sauce.

J
JollySpider

I got food from here yesterday and the burger was good, a few weeks back the frys were see through and the burger was okay at best, this Mcdonald's usually ok though they often get my order wrong and I have to get back which is usually quite inconvenient. The food is usually never the same as the last time as wether that's a good or bad thing depends on the last time you visited, usually food leans to better than worse but it's still very inconsistent.

E
Eli George

This franchise is hit or miss , easy to get in and out of but the quality of food is never the same , as well as the attitude s of the staff , some times it is awesome and other times it is horrible . You never know what you are going to get . The older ladies that work there are awesome the young kids are lackluster. It's a toss up . So they get three stars

D
Danielson GettinAround

We got drive thru, late night was glad it stays open late. They were very busy, got thru it fairly quick. They did forget sauce for the Chicken McNuggets...not cool. Also had to make sure we got all our food, cause they didn't know what we ordered. Given all that we got our food and were good.

C
Chad Heap

This place is okay, it has a cool play ground and there is some cool modern seating inside. Service was good.

W
Wayne

Pulled into the drive-thru, had the standard request if I was using the mobile app, no. Then they proceeded to help two seperate vehicles in the other lane that pulled up after I did. Eventually they came back to yhe correct speaker and when I asked why, she asked me if I wanted anything. Overall, rude customer experience and not understanding basic line etiquette. Expectations are low for McDonald's but somehow they are now lower for this location.

K
Kay Jay

This is the slowest McDonald's I've ever been to in my life. Literally waited 20 min curbside for two mcvalue meals and a double cheeseburger. I had go inside and then they started making my order. And I ordered on the app. So I don't really understand the hold up.

Mcgown
Mcgown

I’m just amazed that our McDonald’s in AZ don’t have the quality food as San Diego .This place has flies , tables are not clean I have to call one of the staff to clean it , they scream the numbers , and the smell is like a bathroom smell omg! In San Diego , clean , pleasant stuff , hot food served , you can taste the freshness of the food and the servers are pleasant . So my question is why is the quality of the food of McDonald’s here in AZ poor ? Btw, the location of McDonald’s I am talking about is at north country club and mesa drive !!!

Mateen Mazloom
Mateen Mazloom

Every single time I go in the drive thru, they pull me immediately into a parking spot to wait excessive times for even just a large fry. This is bad service. It's clear that this store only wants to focus on numbers such as window wait times. Poor way of satisfying customers and pushing numbers. Just get better staff that can work more productively. Food is just about the same as every other McDonalds. Satisfies the cravings.

F
Francisco Oliveros

2 starts for not heaving the ice coffe ready. I have to wait for 5min. When they said that it should be ready 2 min. Also, the burgers are so, so, so. And another so small. Everything was reduced. Including the service. Actually that was not reduced because it took more time for my order to be ready, but you get my point.

A
Amy Ward

Person at the front turned back to us and walked away. Okay, we'll use the kiosk to order. Got soft serve...best thing about this place! No napkins out anywhere. Had to ask for them from behind the counter where again, no one is there.

R
Rainn Roshan

Okay, the fries are good but unhealthy, so if you're just going for the fries like me then go get em. BUT. I ordered a plain cheeseburger here and expected cheese, meat, lettuce, tomatoes, etc. They handed me a thin, tasteless meat patty between two cold buns. It was so gross-looking and smelling and probably tasting that I wanted to vomit. Seriously guys, don't go here to get your food, and don't expect much. MickeyD, up your game, for pete's sake. Dang yall, I can't believe this place still exists. *shakes head*

p
parastoo azad

The quality of the food, which everyone knows how it is, is not good in my opinion. I only like McDonald's ice cream, but I only ate the bad and leftover ice cream at this branch, and it really makes me wonder why only this branch sells leftover ice cream.

D
DT Schmitz

Come to this location 1-2 times per week and they get the order right about 50% of the time. Why is it so hard for many McDonald's locations to get orders right?

E
Evelin Dominguez

This is the 3 times I go to this Macdonal this week and they are always with an angry face, they are very unprofessional, and has horrible service, today January 11 I went for a breakfast with pancakes and clearly said no sausage and no bacon add cheese and extra eggs, and I notice the have bacon and sausage when I was halfway to my work when I notice I drive back and when I arrived at the second window I took my breakfast out she put her face outside the window and told me what happened with a rough tone, I explained to her kindly and she turned around and took my food to fix it then I was going to leave but I check my food again and surprise they didn't put the cheese the they charged me , I quickly told her and she didn't care she turned around and left, I called her again and I'm almost sure that she her me but she ignore me I told her that the cheese was missing. SHe looked at me and turned her eyes on me and not saying anything left, I waited for my cheese and I didn't want to say anything because I didn't want my day to be ruined by such unpleasant people. I proceeded to leave, please be professional and give a better customer service if you don't like your job, then don't work, Because of you, I was late for work, You could do a better job or at least apologize for being so rude. I don't know if the one who attended me is a manager but I was in the second window between 7:50 and 8:20 a.m.

K
K Cullop

Drive thru menus haven't been working for quite sometime (at least 3 months). Have stopped multiple times in the evenings over the past 6 months for mcflurry's and every single time they say "unfortunately our ice cream isn't working rn." Clearly management doesn't want to put time or effort into this location. Blacklisted. Will only go to Scripps Ranch location now because If they can't keep their signs and appliances in ẅorking order, I imagine they also have lack of care in other areas.

N
Notorious OGP

I asked for a Mocha and was handed a Caramel. The receipt showed mocha. The guy looked like the manager. I didn't have time to wait for it to be remade so I took it.

R
Ray Amundson

This MD used to be a Gold Star fast food service. It was early morning and I was only car but still took 20 minutes for food and the air from the window smelled like septic.

K
Ken Sutton

When restaraunts started taking ebt, I thought it was a win-win for everyone. Homeless people would finally get a hot meal, and the restaurant would be able to make a lot more money. This McDonald's stopped accepting ebt. I guess someone must have slipped them a fake food stamp. Sad day when you turn money away, even if it's from a hungry homeless person. Shame on you, McDonald's.

A
Adam Gould

I'm giving this Poway store 2 stars because of their Diet Coke. As soon as corporate allowed the price increase from 99 cents, this store has jacked it up to $3, more than other McDonalds in the area.. Because of the great price, I used to regularly stop by for a soda, often leading me to buy other stuff as well. Now I don't do that, and the store has lost money from me, and im sure from others as well. Other than that, the service is great, everyone is super nice. Just needs a new franchise owner/manager.

Shakthi Krishnamoorthy (A320)
Shakthi Krishnamoorthy (A320)

Im just gonna attach a picture and you guys know the rest. What a presentation!

Deepika Chandra
Deepika Chandra

Honestly quite disappointed with the experience. The food quality isn’t like before. I ordered a double cheeseburger and it was surprisingly tiny. The only saving grace was the fries which were hot and fresh, and the service which was friendly. Sadly, McDonald’s just doesn’t feel the same anymore.

Jessica Adams
Jessica Adams

They took away EBT. Only had my EBT and needed something to eat. But was told no to the EBT, which I have used many times there before. Asked if the system was down and just got “no more for good” responded back. I stood there feeling rejected and had to walk out because we only have $1 to our name at the moment. Frustrating that it’s not posted anywhere saying no more EBT accepted. Thanks for sticking it to the poor man. Normally we have good experiences at this location. It’s always clean and they never mess up orders and everyone is nice. So I’ll still go if I have cash. But just want to warn others.

S
Shamonda R Block

Drive thru attendant was friendly Did not greet with hello you total is or nothing .Had to ask for a drink tray (4 drinks) and napkins to wipe off the super messy sodas that was handed to me Fries where cold and very hard (old). Burger was ok it could have been warm.

A
Alexandra Holm

Very bad. Fries cold. Sundae under filled. Nuggets over cooked. Drink messy and spilling. Server was sloppy. And to make matters worse. There wasn't even a toy in the happy meal. Just a little book thing. I should've gone to Jack in the Box.

X
Xtian Mikkal

Typical mc d's! From the interior to the drive thru ,whos concept was this design scheme? Is this really what america expects fastfood to look and function like ???? Wut the actual fuq !!! Everything tastes different than it used too ! None of the really awesome sandwiches are actually awesome anymore ,or removed from the menu ! Its like backwards world compaired to 80's mc d's ! They effed up the fries ....

L
Lita Andromeda

They ran out of lemonade and tried to substitute it with water and not tell us. Then we ordered iced tea with lots of ice. It barely had any ice. When we had them pour some tea out and add more ice, they poured the ice out and added more tea. By the end of it the lady at the window was clearly as angry with us as we were with her. We just wanted what we ordered though.

C
C. Xavier G. Martinez

Wanted to charge me for a ranch packet, i ordered through the app, the app doesn't charge for ranch.

0
0 0

Today I walk to this restaurant and it was 15 minutes before 10 and they already closed the doors and didn't give me the cookie that I walked so far for but they were still giving the drive-through people their food and taking orders. Basically the supervisors or managers there like the close their doors around 9:40. There was a gentleman who worked there but he was too busy vaping and blowing smoke in my face on his 10 minute break to try to help out around 9:50 . I wouldn't call that good service ... yourself a favor and go to other places like Jack-in-the-Box or winchells donuts. At least these establishments close at a reasonable time and don't blow vape/smoke in your face.

L
Leilani Britanico

They take forever!!! Also picked a Grubhub order from there and they didn't even package it correctly. No drink hold and the drink spilled all out before I delivered it. YOU HAVE LAZY WORKERS!!

L
Lilly Patterson

I called these people a total of 34 times on my way down from Ramona, trying to see if they take Apple Pay and they literally kept ignoring my calls. (See screenshot below). It would ring one time, sometimes twice and go straight to voice-mail. I called Dollar Tree down the street in between calls to ask the same brief question, and they picked up immediately. Today is 12-02-21 and its 1:30pm. They never answered and when I finally arrived to the drive through, the girl taking my order kept laughing and chatting in between my ordering. Seems like answering a phone call would've just got in the way of their playing-around time.🙄

E
Eliot Kakos

If I could give this McDonald's a 0 I would without a doubt. The employee takes orders through the drive through for 2 cars and sends 3 cars away including me, he said "sorry dude we're closed" is that how McDonald's talks to their customers, super unappreciated that we want to eat there, this happened on 9/27/2017 at 10:00 PM, I'm very unsatisfied and horrible customer service. I'm Never going back to McDonald's again.

J
Johnny Beckham

Alright so the kiddos wanted sum Mickey D’s so we drove over der in the truck. Kiddos were so happy. When we got der the place was packed. Emily wanted a happy meal and jay wanted a Big Mac. I said jay no Big Macs for me! He started cryin so I smacked him. All the idiots in line started talkin and the manager told me to leave!!!!!!!!!!!! I was furious and took the kiddos to smokin J’s for a nice juicy brisket. Alex if ur readin dis, I’m smackin u next. Don’t tell me how da raise my kiddos🤬🤬🤬😡 also fix ya playpen. I broke the slide going down with Emily.

j
jayde sterling

I got a quarter pounder with cheese and thfrench fries.not The quarter pounder tastes over salted, and the fries are not what they used to be, they are small and dried up. What a waste of money that I can’t even eat. This is disgusting. I will not be going back ever again, this is like the third time that I’ve tried in the past month and this will be it.

N
Nick Preston

Tried to get some ice cream for our 4 kids tonight. Walked in at 7:00 pm and they informed us they were closed for in-house dining. (There were at least 20 people eating inside.) We said we just wanted some ice cream to go. They said go order through the drive thru. Got the kids back in the car, and start the drive thru. Order ice cream after a 3 minute wait. They inform us the ice cream machine is down. Thanks McDonald’s.

I
Ilhami Altınören

I saw withmy own eyes. A male employee use the bathroom and didn't wash his hands. And when I talked to the manager, she said that that guy is on his break. This shouldn't be an excuse for not washing hands after using the bathroom.

J
Jessica Gao

There are two female employees in this store who are very unfriendly. Every time I pick up the food, they both ask me to slide on my mobile phone first, don’t let me check my contacts’s order number, I don’t think they have the right to do this. Because it is my job, I have freedom, they are blatantly racist. It’s so bad! As long as they are working, I will not come back for dinner, nor will I introduce friends.

T
Tom

I usually wouldn't bother writing a review for a McDonald's. But the service I received at this location was subpar. I ordered via their mobile app and was informed,that my order didn't show up on their computer. No big deal, let me try it again. And again,it didn't go through. The manager asked, what I had ordered and after I told him, he argued with me, that those deals don't exist. I picked the 2 Big Macs for $5. So the manager is not too familiar with the mobile app I assume, which in my area of work would be unheard of for a manager to not be familiar with the companies own products. He just left the window and let one of his poor employees deal with the situation. The younger kid was very nice, albeit overwhelmed by the situation,and apologized profusely for the inconvenience. The manager did not offer any help and left the kid deal with it all by himself. Kudos to the kid. He had more leader qualities than the manager himself. After trying two more times without success I told them, to just forget about it. Drove to the branch a mile away, ordered with the app without any problems.

J
Judy Craig

if I could rate this place 0 I would! this place is a joke and refused to give me my order that I placed on their app. They told me that I had to go through the drive thru that was ridiculously long. I told her that I was not going to wait when my order was place at least 15 before and I needed to get it picked up. she then told me that she didn't have my order. so this place is a joke and a half. if you want a good place to go and be taken care of go to the McDonald's on Rancho penasquitos right by the the 15.

J
Jeffrey Appel

What a drop in service since last year. Came in with a coupon, two for one breakfast sandwitch coupon, which was denied. Apparently, the egg white sandwich was not included, I'm not sure. The attitude of the manager was cold and rude, would not explain to me. Was more interested in getting rid of me so she could get to the next customer. I walked out and tossed the coupons. It's very interesting that the very purpose of the coupon can be so easily reversed by a poor attitude.

j
jasmine wang

said we cancelled the order when we didnt so we ordered again and asked for a refund to the card. gave us refund in quarters and when we got the food, they completely messed up the order and didnt give any condiments we asked for

c
chocletdrp

Ordered hot mustard sauce for my nuggets. Extra pickle on my Big Macs. Got no sauce, and Big Macs had no pickle. They neglected to tell me they were out of hot mustard. Hoping I wouldn't notice until I got home. Requested a full refund.

E
Eric Danel

I walked in the door at 8:50 pm was told it was closed by some kid looked stoned out of his mind. This place really lacks customer service. I have been here befor and had to wait on service when no one was at the counter.

R
Roman Ahadi

I’m a dasher and I waited almost an hour for one item to deliver. VERY bad service they don’t call out orders and I don’t know why DoorDash is doing business with them because dashers needs to be prioritized since the corporation is literally getting paid in cross business with each other! Will never accept orders from this stupid McDonald’s. Like ONE CHEESE burger took them 1 hour like god it’s embarrassing

P
Pete Carroll

Worst drive thru service I've ever experienced. I was skipped 4 times in the double drive thru. Everything I tried to order I was told to wait. I ended up backing out of the drive thru and leaving.

M
Mariana Ricalde

This McDonald’s does not have a changing station. We came with my kids because it had a kids play area. The kids play area is outside so it’s a bit dirtier than we are used to but with it being outside I figured it’s to be expected. But then it was time to change a diaper and there are no changing stations?! I had to go change my kids diaper in the trunk of the car. Why have a kids area and not set up support for the parents to take care of their children’s needs?

W
W l

I know I shouldn't be going to fast food places but today I did and guess what ? A sign from God: do not ever go there.....A Giant cockroach was crawling at the pick up area/table inside at 01:27PM on 09/03/2021. Very rude elderly lady who was a manager at that time, hopefully health department will do some thing about that location and their cockroaches...... They just have to check the surveillance cameras and see all the commotion when I brought to their attention..... Glad that I have completed the survey...

J
Jacey Ecker

I order on the app show up for curbside, can’t get my order. I go in, and they fight with me. They say I never paid for it and it’s in “staging”. Ok…. So you have a ticket for it and it shows it’s taken out of my account…. But I have to pay again? They won’t give me my order unless I pay again. Next “manager” says it was ordered too long ago. (29 minutes) apparently they throw away the food after 20 minutes if you aren’t there to get it and you have to pay again to get your food. Not the first time I’ve paid for my food and not been able to get it. I’ve lost $32 from ordering in the app. Management is argumentative and blaming it all on me. I’ve never had a place throw away food after 20 minutes if you aren’t there. I was at the hospital with someone and that’s all he wanted for his first big meal so I ordered online. The travel was a bit delayed but I was there in 29 minutes after ordering. I’m not looking for free food or anything but to be argumentative and blaming me and demanding a new payment…. is not how to handle things. Won’t be back.

B
B B

Slow service. No ketchup offered for fries. Fountain drink dispenser closed

A
Anna K

It's very slow. It takes a long time to order.

J
Jason Martin

The worst experience ever. First off their drive thru “ fast food” menu has been broken for at least three months. So I had to go inside to order. I ordered two happy meals and two sandwiches and a large frye for myself. But checked the bag and the fry wasn’t even half filled. So basically a small fry in a large container for $4.19. So I turned around and went to the counter to ask for a refund. The manager was totally rude as if it were my fault. So unprofessional and she was verbally attacking me and told me to shut up and not to talk. Threatening to call the police because I wanted a refund. I did get the refund, but the point is that all you had to do was fill my fries to the size I ordered. But she was verbally abusive so I demanded a refund. I will never go back there, I’ll drive 10 more mile to a different McDonald’s for my kids to get their unhappy meal from now on.

H
Hamid Torkchin

“We are not satisfied with your service. The reason is that we always request extra sauce when ordering online, but we never receive it, and our order also arrives late. This is disappointing for us.”

L
Lee

Every time i come here, I gotta expect to wait 10-15 minutes for an online pickup. This is ridiculous. management needs to be replaced, and everyone is taking their precious time and not serving customers. I will be writing a letter to higher management

J
John Downing

Today I paid $7.29 for a BACON Cajon Ranch Crispy sandwhich in the drive through but they didn't put any BACON on the sandwhich! Being paid $20 / hour, you'd think they'd pay better attention to the order! I hope the manager contacts for to rectify this.

s
satish m

I was in drive thru, I was saying hello for them to listen my order. I called " hello" more than 15 times but they didn't even take my order till the end, I was surprised why they took the order behind me... When I was asking to take my order at the end, she talks in Spanish with other guy😂🙏I did not know till the end that Mexican lady showed racism on me but took the order behind my car. It was very disrespectful and disappointing to know that how bad McDonald's customer service is??!!

Michael & April Keeline
Michael & April Keeline

This McD's sucks. The last 3 ordrs have been incorrect and overall unedible. Tonight was the final straw and of course they do not answer their phone it rings off the hook. First time it was a sausage mc griddle and we got a sausage egg and cheese mc griddle (didn’t answer the phone then either).. next time it was french fries that were not even cooked (soggy and full of oil - manager handed that order out the window cause they were pushing them thru with a long line of cars, tonight again..and they don't/won't answer the phone. Ordered a chicken mcnugget 6 pc happy meal, got home 45 mins later in traffic to open it up and get a special order hamburger with no onions add cheese. The price of a HM with 6pc chicken nuggets is a lot more expensive then that hamburger I showed up with. Stay away from this McDs.. half the time in the AM on the way to work they can only serve drinks because they have no cook for breakfast items. Owner, McD's corporate needs to look into this restaurant!! And if your phone is RINGING!! ANSWER IT!! Drive thru guy kept yelling where is my food.. and complaining the drink machine was having issues. Maybe he should have been doing some QC before sending orders out his window.

Lisa F
Lisa F

We go to this McDonald’s at least once a week. We usually do not have any issues. Went thru the drive thru at 5:30 pm on Tuesday, 9/9/25. Sat in a long line which seemed like forever with a hangry toddler who was losing his mind. Highly unusual for this location. Went to the first window where we always pay, Hispanic woman was in there but on the phone. No eye contact, no communication whatsoever, didn’t even open the window. Sat there for several minutes. I finally got her attention & signaled if I needed to drive up to the next window. She shook her head yes. Um ok that would have been nice to know 5 minutes earlier. Get to the second window to pay, asked the Hispanic male working what was going on. He said there was no one there? Huh? Told him how I sat at the last window for several minutes and it just would have been nice to know that I needed to come to this window because someone WAS at the first window. He just replied, “yea she’s trying to fix something “. No apology, had an attitude with me & was not even really listening to me, just continued making drinks or whatever he was doing. A simple apology would of went a long way instead of having an attitude with us. And if that woman in the first window just would have directed people to pull to the next window maybe the line wouldn’t have been so backed up.

Heming Diep
Heming Diep

Ordered a cheese burger with no meat and they literally gave me a meat patty with ketchup on it. Sort of feels like they did it on purpose. I understand it's weird to order a burger without the meat but eh, I'm saving you money but come on. 8/15/25 Placed an online order and it was not there when it was supposed to be picked up. I was told I ordered from the wrong McDonald's but looking at my receipt, I indeed ordered from the correct location. The lady told me to cancel my order through the app but I don't even see an option for that on the app so overall, really bad experience and I will not be coming back

Salvador C
Salvador C

What it comes down to with McDonald’s is the overall value for the food and do I get the deal when I want it how I want it served when I want it how I like it chances are one of these are gonna be off if not all of them today, I went into McDonald’s looking for a deal. I’m just french fries and maybe even just a small cheeseburgerrealizing that the only reason why I would order such a small thing is they don’t get anything right I’ll only trust them with the smallest amount of business only to be found out and realize that they don’t even have the deal that I want so I have to write them a total failure totally dissatisfied for even stopping in and walking 15 minutes. out of my way. newspapers will even tell me that this is becoming to all two more familiar vibe visiting them out of McDonald’s abroad

Mac Pascua
Mac Pascua

I ordered bagel steak egg and i got this. I dont know if they didn't saw that is is burnt or they just dont care. This sandwich ain't cheap. I wasn't able to go back and exchange it for a fresh one coz im already at work. Disappointing.

Kieren Wilson
Kieren Wilson

9:08pm Dec 31st 2024 Some Mexican girl asks “welcome to McDonald’s are you using your mobile app” I paid on the app waited no one came to the window…multiple people in line no one ever came orders were not fulfilled.

andrew a
andrew a

Would rate this place lower if i could. First of all, they did not honor my survey code. Lady said i could only redeem survey with another purchase, but I have never encountered this issue before. I am usually able to redeem survey code immediately after i take the time to do it. Second, my friend almost got sent to hospital because he was choke on cartilage in chicken nugget. i complained and the lady said i could only get 4 more nugget. Not even a refund!! Very upset considering he almost DIED!! Lemonade tasted like dog pee. Service is slow and they do not care about you. However, ambience was nice, I enjoyed the constant beeping and the unruly large folk becoming increasingly upset at the lack luster service. It was so bad, a child waiting for the food attempted to breach the front line to bravely retrieve the food himself. Godspeed my friend godspeed. Also I stole this and do not plan on returning it anytime soon

Kamran Rooei
Kamran Rooei

Really I never see any McDonald’s like this. Most of the place is very kind with a customer except this branch. This is not even the first time. I just come couple times in here and all of them they have attitude. I don’t know why I’m sorry I’m saying it maybe because all the workers, Spanish l hope not because I’m foreign from different country also 🙏🏻💐

Inicia sessió per deixar una ressenya

Inicia sessió
👑 És teu? Reclama'l GRATIS!

Elimina anuncis i gestiona el menú

Explora la teva zona

Més restaurants a Poway →
📸

36 Fotos

Explora les fotos de McDonald's

McDonald's
McDonald's
McDonald's
McDonald's
McDonald's
+31 Més
📍

Informació sobre McDonald's

Com arribar

12510 Poway Rd, Poway, CA 92064

Carregant mapa...
McDonald's
Toca per direccions

Destacats

💬
Moltes Ressenyes
976 ressenyes
💰
Econòmic
Nivell de preus
👨‍🍳
burger
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥡 Per Emportar
🚚 Lliurament a Domicili
🍴 Menjar al Local
🚗 Recollida a la Vorera

Opcions de Menjador

🍽️ Menjar al Local
🥡 Per Emportar
🚚 Lliurament a Domicili
🚗 Recollida a la Vorera

Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
5AM-11PM
Valoració
3.7/5
💬 Ressenyes
976
💰 Nivell de Preus
$
⏱️ Visita típica
People typically spend 10 min here
📞 Telèfon
+1 858-748-2636
🌐 Lloc Web
www.mcdonalds.com
📋 Menú
Veure Menú

Comoditats

📶 WiFi Gratuït
🅿️ Aparcament
Accessible amb Cadira de Rodes
💳 Targetes de Crèdit
📱 Pagaments Mòbils
🏘️

El Barri

Ubicació

12510 Poway Rd, Poway, CA 92064

📍 Explorar el Barri

Weather
20°
Temps actualitzat cada hora · Feines i esdeveniments actualitzats diàriament
🎮

Jocs

🎮 Guanya Punts Mentre Explores!

Juga a Find Me i canvia punts per descomptes a McDonald's i altres restaurants

🎮

Guanya Punts a McDonald's!

Juga a Find Me i canvia recompenses aquí

Guanya punts extra i canvia'ls per recompenses de McDonald's

🏆 Recompenses de McDonald's

💰

Descompte 10%

A McDonald's

1000 pts
Disponible
🍽️

Aperitiu Gratis

A la teva propera visita

2500 pts
Limitat
👑

Taula VIP

Experiència premium

5000 pts
Exclusiu

per canviar recompenses i guanyar punts

📋 Com funcionen les recompenses?

1

Juga a Find Me

Cada 100 punts de score = 1 punt de recompensa

2

Acumula Punts

Els workers obtenen 2x punts per partida

3

Canvia Recompenses

Descomptes, menjar gratis i experiències VIP

Trucar
Deixar ressenya a Google
👑

És teu? Reclama'l GRATIS!

Elimina anuncis i gestiona el menú

Inicia sessió i juga

Revisa el teu correu!

Sense contrasenya — t'enviem un enllaç per email

T'hem enviat un enllaç d'accés

Revisa la carpeta de spam si no el veus