Whataburger
Burger · Prosper
Sobre Whataburger
En Whataburger Prosper, te damos la bienvenida a un pedacito de la historia americana, sirviendo hamburguesas jugosas desde los años 50. Con nuestras recetas clásicas y la opción de apilar hasta varias carnes, te ofrecemos una experiencia auténtica y deliciosa. ¡Ven a disfrutar del sabor inconfundib...
En Whataburger Prosper, te damos la bienvenida a un pedacito de la historia americana, sirviendo hamburguesas jugosas desde los años 50. Con nuestras recetas clásicas y la opción de apilar hasta varias carnes, te ofrecemos una experiencia auténtica y deliciosa. ¡Ven a disfrutar del sabor inconfundible de Whataburger!
Què diuen els clients de Whataburger
Whataburger in Prosper gets high marks for fresh, hot food and friendly staff, especially Laguanda and Eddie. Many praise the chicken strips, fries, and spicy ketchup. However, some customers report long waits, incorrect orders, and inconsistent food quality.
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Tip: Drive-thru is usually fast. Check your order before leaving to ensure accuracy.
Services
Preguntes freqüents sobre Whataburger
Opinions de Whataburger Prosper
I’ve been coming to this Whataburger regularly for about six years, and to be completely honest, I’ve often dreaded going through the drive-thru because the interactions haven’t always been very kind or welcoming. That completely changed the day I was helped by Evelyn. Evelyn is by far the kindest, most professional, and genuinely pleasant person I’ve encountered at this location and honestly, at any fast-food drive-thru in a very long time. From the moment she took my order, her tone was warm, patient, and respectful. She made me feel like a valued customer instead of just another car in line. I understand she’s new, but she already sets an incredible standard for customer service. One positive interaction may seem small, but it truly made my day and changed how I feel about coming back through this drive-thru. Evelyn is a real asset, and I hope she gets the recognition she deserves. Thank you, Evelyn, for reminding me what great customer service feels like.
I made a mistake ordering my daughter’s food. I requested a new order and when I went to pay, the manager Adriana was so polite and generous. She made a fresh batch of wings for my daughter and gave us an extra fries. I will drive from Frisco just to come to this Whataburger. Very relaxed and clean restaurant. Thank you!
the night staff is awesome, Chazz is a star of customer service, and this is a great place for night shift’s to find a safe and welcoming place for some good late night breakfast!
Eddie is the man! Whoever is the GM or owner, pay attention and give this guy and his night shift crew a raise. This place used to be a wreck for grabbing a bite late at night…to put it nicely. It got so bad that I’ve changed my mind and went elsewhere more than a handful of times. Give the management props for making changes and bringing in the A team. A few weeks ago I came back and there was Eddie with a simple smile and good attitude. My order was correct, sauces were all there (it used to be missing ALL the time), food was hot and fresh and neatly packed like they actually care. I was like ok.. maybe it’s a fluke but happy to try again. Same thing tonight. You guys won me back.
Update: 20:45 12/23/25 Wow came back and again 5 Stars! Whoever cooking and the drive thru are awesome! Hot, fresh, delicious with Smiles!!! This is the Whataburger that won't let you down! These guys are banging!!! 🔥 🔥 🔥 Update: 20:45 12/15/25 Owner take note! Excellent customer service from Kira at the drive-thru! Fast, friendly, smiling and I can see she proud to be working at Whataburger! I'll be back!! 👍 Whataburger always good, lady talking in speaker great job, guy in window name luis 100% excellent customer service, and the cook did perfect hot n fresh!
I have been impressed with the recent improvements at this location. Good is always good but the service just got a lot better.
I deal with this Whataburger quite a bit. They are always nice and are professional. I had a big order and they triple checked to make sure we had everything we needed. I appreciate you guys.
Ordered thru Drive. Seemed to be busier than usual for a Monday but they were great. Great customer service.
I love the friendly face and smile from Laguanda. She always have my order right and serve with a smile. The general manager Angel is a great guy. Thank you Whataburger in Frisco.
I swung by this Whataburger the other day, and man, it was exactly what I needed. My burger came out fresh, hot, and cooked perfectly just the way I ordered it. The fries were crispy, and that spicy ketchup? Still undefeated. The staff was friendly, and even though it was a little busy, everything moved quick. Honestly, this Whataburger never lets me down. It’s my go to when I want something good and reliable.
My husband loves their chicken strips with gravy, toast and french fries. I usually go through the drive through which is usually fast and efficient. whataburger is better than McDonald's and In-n-…
My husband loves their chicken strips with gravy, toast and french fries. I usually go through the drive through which is usually fast and efficient. whataburger is better than McDonald's and…
My husband loves their chicken strips with gravy, toast and french fries. I usually go through the drive through which is usually fast and efficient. Whataburger is better than McDonald's and In-n-…
My husband loves their chicken strips with gravy, toast and french fries. I usually go through the drive through which is usually fast and efficient. Whataburger is better than McDonald's and In-…
The worker who took my order at 2:11 am on June 5th is the GOAT, the best for real. This whataburger needs to give him a raise. I didn't catch his name but I wish I did but I hope he sees this and …
Food is good however they need quality control on the order and someone should verify the order before delivery or handing over to customer. Specially the to-go order management need attention - all items are discreetly placed in the front shelf and there’s no one verify those orders what they’re serving. So many missing items from the order - no names in some packages. Please have someone verify and package the order properly.
I will not let anyone bash Whataburger without a fight!\n\nAtmosphere/Ambiance - 3/5 - Typical chain restaurant.\n\nStaff - 3/5 - Hit or miss. I usually do curbside, so my only issue is that I have h…
Placed my mobile order of burger and fries at 12:23, said it would be ready between 12:27-12:33, 12:30 came by and the worker said they were just waiting on my fries, at 12:38 I went and asked if…
3 stars because i went to go use the restroom to wash my hands and a worker took a poop came out and did not wash his hands at all. Grossed me out like come on you are handling ppls food. Good thing i pray over my food.
Ordered here via the app and each time something has been missing, this time I ordered a combo and it came without fries. I went back to work, realized it, so I called the store to see if I could get a refund. I was told by the employee that she notified her manager and told me that I could either get a refund of my meal if I presented my receipt, or have my meal replaced. I went back to the store after work and was told by the working manager I could not get a refund. The food is good, but the customer service is a little lacking.
Got asked to repeat my order multiple times, even directly to the drivethru window, a nearly 20 minute process, and my order was still entirely wrong. The food wasn't bad, but I'm not paying nearly 11 bucks to maybe get what I ordered. Prices go up, service goes doooown
This is like the 3rd time that I gone to this Whataburger and order my food with a lemon pie and the pie is all dried up inside. It's a pie that been sitting under the heat lamps for hours. I'm so frustrated because I don't have time to keep driving back up there to exchange something that's messed up or wrong. And the fact that it keeps happening shows me that this issue has not been addressed, and this Whataburger doesn't care. Besides this review their corporate office will hear from me.
I won't be going back to this location. No line. Long wait. Order was mostly wrong. Workers were confused who we were as we sat there waiting for our food. Do yourself a favor and Drive the seven m…
I won't be going back to this location. No line. long wait. Order was mostly wrong. Workers were confused who we were as we sat there waiting for our food. Do yourself a favor and Drive the sev…
Worst service... waited in line for 20 mins and they gave me my food without the drink.. think it might be better with this one closed LOL. Kids don't care about shutting
Worst service... waited in line for 20 mins and they gave me my food without the drink.. think it might be better with this one closed LOL. Kids don't care about shutting
Worst service... waited in line for 20 mins and they gave me my food without the drink.. think it might be better with this one closed LOL. Kids don't care about shutting
Still the worst whataburger in the area. Got my order wrong. Location needs an overhaul on training, order verification and customer service.
Still the worst Whataburger in the area. Got my order wrong. Location needs an overhaul on training, order verification and customer service.
service at this location was beyond poor. The alleged manager Emmanuel yelled at my daughters and tried to deny handing us our food because he "thought" my daughter was taking a picture of him. She…
Wow the service is amazing! Love how I ask for no tomato's and the French my chicken in tomato juice and pickle sauce and asking for none ! Also I asked for 2 slices of cheese, guess what I got? No…
Wow the service is amazing! Love how I ask for no tomato's and the French my chicken in tomato juice and pickle sauce and asking for none ! Also I asked for 2 slices of cheese, guess what I got? No…
Hair in food !!! I went through the drive through snd waited about 15 minutes got home and their was hair in my food this is unacceptable they need to do better !!!!!
literally the worst Whataburger experience that I have ever had. Waited for almost an hour, to have half order wrong, missing or cold. The chicken strip order, literally came with one fry, wrinkl…
This is your spot if you want to wait forever for an undercooked burger and fries with old grease. \nWhen this location originally opened it was good quality food but soon changed.
The whole facility was dirty; there was a bucket by the bathroom catching water from a leaky ceiling. None of the food was hot, not even the cheese on the grilled cheese. The chicken sandwich was p…
First time EVER trying Whataburger and didn’t get to try it cause while in line they skipped me not one but twice, so I left. Do better at your drive thru guys.
Sat in drive thru and 4 other cars went through the other lane. Pulled to window, no apology for wasting my time. Workers need to understand that even if their mistake was unintentional that it still is their fault and an apology is expected for the time I wasted. Poor experience, please get robots.
Corporate or the owner needs to investigate the crew at this location. It's a nice location, and the food has been good when the order is correct, but there are very few employees who give off any kind of vibe of wanting to work. It is very slow and off putting. Please fix it, management! Update: Little change.
Horrible service literally waited in the drive thru 30 min. I SPENT 25.00 ON FOOD, NOT ONE ITEM WAS MADE CORRECTLY. The girl at the window was having an anxiety attack. I COULD SEE THEM TRYING TO GET THE ORDERS TOGETHER, 1 GIRL GAVE UP AND WALKED AWAY, I HAVE NEVER EXPERIENCED THIS B4 at Whataburger, both lines backed up. I sat at the window watching for 12 min alone, it was a mess, orders kept coming out of the machine, they were unwrapping sandwiches trying to figure out who gets what...then nothing of ours was right, really mad me mad, I paid extra for toppings, didn't get fries in the kids meal or the cookie, no toppings at all on the double, not even ketchup! None on the other sandwich. Alot of the kids working were just watching not knowing what to do...what a mess!!
I have ordered diet and onion rings along with 2 burgers. When i went through drive through i have cancelled diet coke but he removed diet coke and onion rings with this order and got only 2 grilled burgers but he charged 19.24$. I don’t know how they are working but they are scamming people. I just got only 2 burgers. Please do check while receiving drive through orders
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1201 S Preston Rd, Prosper, TX 75078
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1201 S Preston Rd, Prosper, TX 75078
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