Joe Augello

Ordered yesterday from Joe and Johns for a family party. Delivery time was exactly as requested and came piping hot even though delivery was from Ridgewood to Forest Hills. Cesar’s salad, penne ala vodka and chicken parm were all outstanding. Great food and customer service.

Valerie Johnson

OMG I had a catering order for 20 people made. Chicken Francese, penne alla vodka, eggplant rolatini, small riceballs (50 pcs) salad. Food absolutely delish and enough that everyone ate and had enough that could be sent home with my guests. Everything just sooooo delish. Thank you Sal and staff for a job well done! It’s why we LOVE Joe and John’s. A neighborhood gem❤️

Justin Sindelman

Awesome and creative pizza.. plus super friendly and welcoming employees. I'll definitely be back next time I'm in the area!

+3

Rachel Pruett

Best gluten free pizza in the area!! Crust is thin and flavorful, not like a typical cardboard tasting GF pizza. This probably one of the largest GF pizzas I’ve had- more of a medium size and less of a tiny personal. I ordered online and chose chicken, tomato, & eggplant as the toppings; the staff called and informed me they were going to cook the chicken and eggplant from scratch for me so there was no breading. I thought this was so kind of them! They could’ve made me reorder, I really appreciated this attention to detail. The pizza also comes uncut with its own pizza cutter to avoid cross contamination!

Josh Valjan

First time eating here. I ordered the BBQ chicken pizza. It was delicious! The restaurant is clean and has a really nice ambiance. Definitely a great staple to the neighborhood. If you want great pizza in Ridgewood, come here. I hope Joe & John's Pizzeria stays around for a long time. I will be back again soon.

David Hernandez

Joe & John's Pizzeria is hands down one of the best pizza spots around. The crust is perfectly crispy yet chewy, the sauce has that authentic tangy flavor, and the cheese is always melted to perfection. Their specialty pies are creative and packed with flavor—definitely try the buffalo chicken! The staff is friendly and the service is quick, even during peak hours. The atmosphere is cozy and welcoming, making it a great place for both families and casual hangouts. If you're a pizza lover, Joe & John's is a must-visit. You won’t be disappointed.

TERESA VALENTIN

Joe &John's pizzeria was really great. I had a grandma 's Sicilian this time around and It was awesome. The renovations is so nice too. This will be our pizza spot going forward. I recommend this place for sure!

Marta M

I love this pizzeria because the dough always feels very soft and fresh and you can just tell that they use high quality mozzarella cheese for the pizza, the mozzarella sticks were very stretchy and delicious. The staff is just lovely, the girl working the register is very sweet and always smiling. The guy who make pizza are very courteous and kind, allowed my picky kid to get his way, which almost never happens. Thank you.

Got vodka and mushroom square pizza. Vodka was too cheesy and barely tasted like vodka sauce. Not impressed with that slice. However, the mushroom and carmelized onions pizza was enjoyable. 7/10 will return to try a pie rather than slices. Service was excellent and staff are nice.

Rob T

One of the best in the area It's a pizza place with really good upside downs. Great staff who seem to want to help you. It is a basic pizza place inside made nicer from years past. I won't say that caused the prices to keep climbing here but. Soon no matter the taste we'll be going somewhere else.

Mike Lombinsero

Pretty good. Typical greasy NY style pizza, open later so good fir late night takeout. Won’t win awards but won’t disappoint and definitely consistent.

Maggie

I really do enjoy their food. I ordered two small pies and a chicken parm. And I could honestly say their pizza tastes amazing and so does their chicken parm. But the only reason I give them 3 stars is mainly because of their delivery. I order from here quite a few times (at least a handful in the past year or so I’ve lived here) and each and every time I get disappointed by the delivery. I live 1.2 miles away from the place legit a 7-10 minute drive. Each time the food is cold. I wouldn’t feel so disappointment if it was hot because then I could completely understand the long wait time because the obvious answer would’ve been that they were really backed up and busy. Who knows maybe they need more delivery drivers but if that’s the case please get more or try to assess the timing of when the food is made this way at least the food would be hot when it gets delivered. Especially because you’re paying premium basically for cold food. But like a mentioned before the food is delicious their delivery is where they are extremely lacking in.

Throughly disappointing experience all around. I’m visiting from Brooklyn and the local residents recommended Joe & John’s Pizzeria but in all honesty, I truly can’t understand why. Maybe it was just some cruel joke people decided to play by telling me to order from here? I just don’t know. First and foremost, food was delivered an hour and a half after I placed the order. AN HOUR AND A HALF!!!! I understand how busy places could get on a Friday night, but if the restaurant knows this to be the case, just tell people their orders might take much longer than expected and allow paying customers to decide whether they want to proceed with the order or not. Doing anything else is simply greedy and appalling behavior, in my opinion. Brooklyn residents are clearly spoiled by almost always having access to the world’s best pizza, so I do take that into account when I say that the slices were mediocre at best and the chicken caesar salad had zero chicken in it (even though the pic of this item on the menu clearly has slices of chicken in it). All of that aside though, the worst part of ordering from Joe & John’s is that the kids kept asking where the pizza was and I had to keep saying “just a few more mins, just a few more mins” because how could I explain to two toddlers that a restaurant doesn’t care that they’re hungry as long as the credit card charge clears or that the Uber driver changed half way through the order being filled and the delivery time just kept getting pushed further and further out. If I wasn’t so upset by the whole experience, I’d probably feel a little sad for the people who live here and hold the quality of food and service at this place in such high regard. What a joke. Thank goodness I’m not a permanent resident.

*Update* We called tonight for our so called “food on the house” the same girl who gave us the offer told my sister they have no proof of what happened and they will not do as they said last night lol DISGUSTING SERVICE!!! We will never order from here again, they refused to give us a refund and refused us their food offer. We will be disputing the order. Customers BEWARE! I placed an order on grubhub at 8:58pm and I waited 2 hours before the restaurant realizes a ticket was never printed out -_- my sister called asking about the order and the girl who answers the phone said our order would be here any minute now..two different times. Apparently there was another order from the same street we live on that she mistook for ours -_- now the restaurant is closed and we have to find another option for dinner. They did offer us food on the house for tomorrow. While it is greatly appreciated, I’m still disappointed. We love Joe and John but for this to happen not only once but twice is beyond infuriating. Do Better!

Jeanne Seepaul

I genuinely like their pizza, but the service has been consistently unreliable. I’m 9 months pregnant and have had a strong craving for this pizza, but every attempt to order has been extremely frustrating. Delivery times are never accurate and seem to get longer each time. • First order: 1 hr 15 min • Second order: 1 hr 40 min • Third time: My husband was told pickup would be 20 minutes and still waited an additional 20 minutes • Most recent order: Ordered online at 4:30 PM, pizza arrived at 7:00 PM During the most recent order, we called multiple times and were given different explanations each time (“lost ticket,” “waiting on a pie,” “15 more minutes”). We were told we would receive a refund and cookies for the delay; however, neither was included with the order, and after calling back to follow up, we are still waiting for confirmation of any refund. Keep in mind, we were simply ordering slices, not a large or complicated order. My husband even explained that I’m pregnant and that we were trying to be patient, but the situation continued to be mishandled and passed from person to person. The pizza itself is good, but the service is consistently poor and stressful. If you’re ordering during busy hours, be prepared for major delays — and honestly, this feels less like a “busy” issue and more like a system and organization problem. Update: they never refunded the order as promised and never reached back out to us to rectify this - so updating to 1 star. So disappointing.

Jay

Here to express my deep disappointment and concern regarding an order I placed earlier today. Shortly after eating the food, I began vomiting and experiencing severe diarrhea. This has never happened to me before, and I’ve been a loyal customer for quite some time. The chicken pizza I received looked unappetizing and was extremely hard, almost like cardboard. The buffalo slice was falling apart before I could even pick it up. The overall quality of the food was far below your usual standard and certainly did not match the premium prices being charged. On top of the poor quality, I also felt pressured to provide an additional tip even after tipping once which added to an already frustrating experience. I am extremely disappointed and in pain from what feels like food poisoning. This experience has left me questioning your food safety and quality standards. I expect a full refund and a serious review of how this could have happened.

Nishat S.

This has always been my husband’s and my go-to spot for pizza and family events. We’ve been loyal customers since they opened, usually coming every week or every other week and spending about $70–$100 each visit with how much we order. However, our most recent visit was extremely disappointing. A young employee wearing a blue Yankees cap got our order wrong. Instead of apologizing or correcting it politely, he caught an attitude. He shoved the box toward us and said, “here you go, thanks” in a rude tone, without a smile, as if we were inconveniencing him for asking to fix his mistake. His energy basically said, “get out of my face.” I even told another employee about this experience so it could hopefully be conveyed to the manager, but I don’t even know if the message will reach them. As a business owner myself, I always stress to my employees that good customer service is essential — smiles and kindness go a long way. To have to experience the exact opposite here today was honestly heartbreaking. At the end of the day, I’m not going to spend $60–$100 just to catch attitude from an employee. After being loyal customers from the very beginning, this experience has us reconsidering if we even want to return. There are plenty of pizzerias in the neighborhood, and unfortunately, it looks like they may have lost a customer.