Pi Craft Pizza

Tyler Plaza

We had a great experience at Chick-fil-A! Jose at the counter was really welcoming and understood everything we asked for with our order. The place was nice, clean, and the ice cream hit the spot. If you want good food and solid service, this is the place to go. We’ll definitely be back!

One of the best locations in the 585. By the time I'm at the booth to sit my food arrives. If I'm in the drivethru it's quick, even during rush hour (12-2p lunch times).

I went here to grab some dinner with my two sons and it was later at night but I am vegetarian and the mac and cheese and waffle fries and chick fil a sauce with a milkshake was amazing! fast at the register and food was up quickly! all around great experience!! 🙂

I always have a great experience when we come here. The biggest perks are the professionalism and friendliness the staff express and the convince of their Drive through. I love their waffle fries and chck-fil-a sauce!

Never actually had food here, I just deliver for door dash, there is usually a 2 minute wait for the delivery orders by the time I arrive, but never much longer than that, and for that I am very thankful, the service you get here should be the industry standard. Professionalism and efficiency from all of the staff.

The food is always good but the service that the woman gave while pulling up my mobile order in the cold rain was just fantastic! She was just a sweetheart and to be in the cold while doing it definitely deserved so many props !

User

One of the best locations in the 585. By the time I'm at the booth to sit my food arrives. If I'm in the drivethru it's quick, even during rush hour (12-2p lunch times).

Taeya Starkey

The food is always good but the service that the woman gave while pulling up my mobile order in the cold rain was just fantastic! She was just a sweetheart and to be in the cold while doing it definitely deserved so many props !

Chrissy Stephany

I went here to grab some dinner with my two sons and it was later at night but I am vegetarian and the mac and cheese and waffle fries and chick fil a sauce with a milkshake was amazing! fast at the register and food was up quickly! all around great experience!! 🙂

Rachel Renz (First Impressions)

I always have a great experience when we come here. The biggest perks are the professionalism and friendliness the staff express and the convince of their Drive through. I love their waffle fries and chck-fil-a sauce!

Kevin Martin

Never actually had food here, I just deliver for door dash, there is usually a 2 minute wait for the delivery orders by the time I arrive, but never much longer than that, and for that I am very thankful, the service you get here should be the industry standard. Professionalism and efficiency from all of the staff.

Everything is delicious and wonderful! Only the tables are a little dirty and they don't clean them

Игорь Бессараб

Everything is delicious and wonderful! Only the tables are a little dirty and they don't clean them

Ian Stevenson

Order was correct. The drive thru line moved a little slower than I am used to from other Chick-fil-As that I have been to, but it was right at lunch time.

What's all the hype about? I got a (#1) classic chicken sand with pickles on the side. Cashier was nice, but a regular piece of fried chicken on the greasiest bun arrived … and that's it. They forgot the side pickles, but there was NOTHING else on it ($$$). I tried their signature sauce to add some moisture, and it tasted like fake bacon, liquid smoke added to mayo. One and done.

Third and last time I will eat here. Why is it so hard to get the right chicken on a salad? In April it took 3 salads and half an hour to get the drive through delivery girl to notice me sitting farther up in the delivery area. Her attitude was horrible. My next attempt I was told they were out of grilled cold chicken for the day. It was 11 o'clock in the morning. Today the order was placed online and cold grilled chicken is an option but I got hot. I had pulled forward and tried to wave down the delivery guy but he never saw me. I pulled back through the drive through and was told they don't do cold chicken anymore. Why is it an online order option then? I asked for a salad with grilled chicken on the side. As I pulled around the sweet girl who had brought my shake asked what was wrong and I explained. She said cold chicken was an option. As I got to the window I heard her tell the manager and he raised his voice and told her 'I have already told her there's no cold grilled chicken!' He shouldn't treat an employee that way, especially in earshot of a customer. Why isn't it an option anymore? Not everyone wants hot chicken on a cold salad. And if it's not something you offer, don't have it available for online ordering.

Chris Montana

Not a good experience because my fries were nice and hot but my sandwich was cold. How can you give me hot fries and a cold sandwich, then I ask for a Diet Coke and I get a lemonade wow.

Vini Falciano

What's all the hype about? I got a (#1) classic chicken sand with pickles on the side. Cashier was nice, but a regular piece of fried chicken on the greasiest bun arrived … and that's it. They forgot the side pickles, but there was NOTHING else on it ($$$). I tried their signature sauce to add some moisture, and it tasted like fake bacon, liquid smoke added to mayo. One and done.

Stephanie Conrad

Third and last time I will eat here. Why is it so hard to get the right chicken on a salad? In April it took 3 salads and half an hour to get the drive through delivery girl to notice me sitting farther up in the delivery area. Her attitude was horrible. My next attempt I was told they were out of grilled cold chicken for the day. It was 11 o'clock in the morning. Today the order was placed online and cold grilled chicken is an option but I got hot. I had pulled forward and tried to wave down the delivery guy but he never saw me. I pulled back through the drive through and was told they don't do cold chicken anymore. Why is it an online order option then? I asked for a salad with grilled chicken on the side. As I pulled around the sweet girl who had brought my shake asked what was wrong and I explained. She said cold chicken was an option. As I got to the window I heard her tell the manager and he raised his voice and told her 'I have already told her there's no cold grilled chicken!' He shouldn't treat an employee that way, especially in earshot of a customer. Why isn't it an option anymore? Not everyone wants hot chicken on a cold salad. And if it's not something you offer, don't have it available for online ordering.

Are you guys serious? Selling this? What kind of fries are these? Just looks like leftover pieces. Do people have to check everything right in front of you at the store? Paid for garbag.

I ordered 4 chicken spicy sandwiches and 12 pieces of nuggets and no sasuse for my kids for dinner. Unfortunately, I found one bug in the lettuce from my son's sandwich, we remove all the sandwiches lettuce are not cleaned. Very poor food preparation. Very disappointed. Almost we spend $36.75

You got a five star review 2 years ago. Changed my mind today. I got a bunch of nonsense. Chicken tenders was burned and dry. My toddler couldn't chew them. The fries, I got bits and pieces and that was THREE large orders of bits and pieces. No extra sauces like I paid for. So sad. And it wasn't even busy like what the hell! I'm glad I got scraps. Homeless people eat better than I did at this location. Oh and I'll be writing corporate a lovely letter.

This has been the 4th or 5th bad experience here at the Henrietta location. Here’s my experience just this time: 1- terrible service: waited in line as the only other other person being served for almost 10 minutes started a stopwatch because it was ridiculous. Was never acknowledged and extremely slow service. Other people were also served slowly 2- when I finally was served they said weren’t accepting cash. I asked if there was any way( including using the other register),was told no. I escalated it and they said oh yeah actually we can ring you out on the other register… 🙄 after I had conceded to using card which I didn’t want to do. 3- ordered dine-in was served to go. I asked about it and was told we aren’t doing trays…the next customer literally was served dine in on a tray (picture for proof) 4- got my sauces wrong and never brought out my drink had to go up and ask for it. 5- started closing at about 830 when they close at 10 (picture for proof) Im disappointed because Chik Fil A prides themselves on service and they have repeatedly failed here at the Henrietta.

Viktoriya V

Are you guys serious? Selling this? What kind of fries are these? Just looks like leftover pieces. Do people have to check everything right in front of you at the store? Paid for garbag.

Matthew Lunn

You got a five star review 2 years ago. Changed my mind today. I got a bunch of nonsense. Chicken tenders was burned and dry. My toddler couldn't chew them. The fries, I got bits and pieces and that was THREE large orders of bits and pieces. No extra sauces like I paid for. So sad. And it wasn't even busy like what the hell! I'm glad I got scraps. Homeless people eat better than I did at this location. Oh and I'll be writing corporate a lovely letter.

dinesh nadarajah

I ordered 4 chicken spicy sandwiches and 12 pieces of nuggets and no sasuse for my kids for dinner. Unfortunately, I found one bug in the lettuce from my son's sandwich, we remove all the sandwiches lettuce are not cleaned. Very poor food preparation. Very disappointed. Almost we spend $36.75

Bryan Lampson

This has been the 4th or 5th bad experience here at the Henrietta location. Here’s my experience just this time: 1- terrible service: waited in line as the only other other person being served for almost 10 minutes started a stopwatch because it was ridiculous. Was never acknowledged and extremely slow service. Other people were also served slowly 2- when I finally was served they said weren’t accepting cash. I asked if there was any way( including using the other register),was told no. I escalated it and they said oh yeah actually we can ring you out on the other register… 🙄 after I had conceded to using card which I didn’t want to do. 3- ordered dine-in was served to go. I asked about it and was told we aren’t doing trays…the next customer literally was served dine in on a tray (picture for proof) 4- got my sauces wrong and never brought out my drink had to go up and ask for it. 5- started closing at about 830 when they close at 10 (picture for proof) Im disappointed because Chik Fil A prides themselves on service and they have repeatedly failed here at the Henrietta.

Purchased the spicy chicken sandwich and a few hours later was sick...talked to several other individuals who have experienced the same thing. I had a feeling when I went at 9pm at night in a Tuesday and the sandwich tasted like it was old. Lesfon learned, I'll never return again.

They have forgotten parts of my order so many times. Gave me 27 polyneisian sauces but no nuggets. Did you think I was gonna eat the sauce with a spoon bro?

Emma K

They have forgotten parts of my order so many times. Gave me 27 polyneisian sauces but no nuggets. Did you think I was gonna eat the sauce with a spoon bro?