Papo DeJesus

Pizza 🍕 Stop is my go to place when I want to get a slice and some garlic knots Yummy Yum Yum 🤗😋🤤

+1

Johntá W.

I’ve been going there for about 2 years now and it has been my favorite place to get pizza in Rochester! Chris has been a consistent and very pleasant individual to see each time I go there. He is usually the one that manages the slices and his customer service is amazing! Also, Carisha at the register is extremely nice and keeps a smile that radiates positive energy. I highly recommend this place to eat just make sure you have a good parking spot.

Omar Pachas

Best NY Style pizza in Rochester! I don't go to The Pizza Stop too often since I have the diabeetus but I will risk losing a toe to get the best slice in Rochester. It brings me back to my youth when I used to grab a big ole slice of Broadway Pizza! Thanks Pizza Stop keep up the great work!

Sharif Wadi

This used to be my spot years ago coming from Newark,NJ ,this pizza reminded me of back home pizza nice flat crust the right amount of sauce and cheese cooked just right. But in the last few years it has falling off some let me say it’s still the best pizza in Rochester to me but it’s not what it used to be still good pizza but not what it used to be. Sharif from the bricks 🧱

Scott Mercier

Some of the best pizza in town! Cooked to perfection.

Rumella Caraballo

I’ve never had an issue until my most recent visit. The line wasn’t clearly marked, and when I approached the counter, the cashier addressed the person behind me. I informed her that I was first in line, and was rudely told that I needed to stand in front of the class to place my order. After I selected my option, she asked if I wanted the last two slices. I responded, 'Sure,' and she sharply pointed out that it was a yes or no question. What really frustrated me was the owner was standing just two feet away from her. While he did address her, he didn't bother to acknowledge me until I went over to him to make a complaint. This all happened in front of a line full of customers, and it's completely unacceptable. Such rude behavior and lack of proper customer service is not something I expect, especially in a place that’s part of our vibrant small business community. The food is great, but when your employees treat customers this way, it’s hard to feel good about spending my money there.

Jason Henry

Was meted with smiling polite happy employees. The cheese was a little light on an extra cheese order. There was a little too much sauce. But I wouldn't count that against them. The pizza smelled great and looked great. Even tasted really good. The reason for the low stars. Is about 30 minutes after eating. I had tearable stomach pains. Was trapped in the bathroom all night long. I finally got to sleep around 6 am. I hope this was a fluke. Cause other than that. I was very happy with this restaurant. But with over 10 years in the restaurant business. I can't not say something.

Jose Fred

I have been goin to the pizza shop for 30 years and all I have to say is I was very disappointed and I know Jim would be disappointed too The way the young people that work there would treat a client all because I asked for another plate for me and my grandson, also the young man that was in the register try to charge me $16 for two slices and two cokes after he saw that I was getting uncomfortable he decided to change the price. I live in the Bronx but I have been a contractor for the federal government (court reporter) and I brought my grandson upstate to see that we Bronx natives eat N.Y.C pizza even upstate because I know Jim is from the city too. I promise my self Will wait till I get back to N. Y. C to eat pizza and I will miss your pizza also I know you don't care but I remember when my Dad left me a gas station and I screw it up because I was young and thought the consumer never has the right so please I hope it doesn't happen to anyone else and thanks for the beautiful 30 years eating Jim's pizza

Maryann Rivera

So very highly disappointed.I ordered through doordash cheese and pepperoni medium sized pizza.When I pulled apart my pizza slice, it had string inside the pizza crust then on top of that, I ordered a colby salad in the description.Does not say onions, it does say it has avocado which did not come on.My salad onions came on it instead.And the salad was so watered down, it was unbelievable.What they served me very highly upset.You were my number one pizza spot.Not anymore

Aaron C

Had the worse experience from an employee ever at this place last night. I had to call 911 due to a female employee trying to assault my husband. However, he called it off. I would not go to this place because if employees are allowed to act this way who knows what they are allowed to do to your food when angry. We had ordered a $30 medium pizza here, and he received a text that it was ready. My husband went in and told an employee his name, and that he received a text his pizza was ready. He then waited 25 minutes while employees talked to each other (he was the only customer). He saw pizzas on the oven, one having his phone number, thus he was upset he sat there 25 minutes as the pizza sat there. He cursed to himself, and this female employee went off on him telling him to get out. I believe anyone would be even more upset when they’ve waited 25 minutes while employees didn’t do their job, so this lead to an argument between him and her. Another employee ended up giving him the pizza, and as he left the female employee threw a water bottle at him. I had to call 911 because of how helpless I felt seeing my husband so upset. Throwing a water bottle at someone is attempted assault, which is a misdemeanor. Do not go here. Who knows what this woman will try to do to you. All she has to do is apologize, hand him the pizza, and ask him not to swear next time he visits. He didn’t swear at anyone or call anyone a name. Then everything would have been fine.

Danielle Cherie

I know it's unfair to judge an entire establishment by the employees you come in contact with during your visit, so I'll point out that this is directed at the crew working 05/05/25 around 3:30pm. Called and was put on hold approximately 10 times. I was on my way there anyway and couldnt get anyone to answer the phone so I just went in, ordered a pepperoni cheese pizza, paid and was told 20 minutes. Went to pick up the pizza 20 minutes later and they said they didn't have a pepperoni pizza so they handed me a cheese pizza and said "you should be happy, it's cheaper". I didn't get a receipt so I don't know if I was charged for just a cheese pizza, but regardless someone on their end managed to screw up an order as simple as a pepperoni pizza. My daughter only eats pepperoni so I had to make her a separate dinner which was the whole point of getting pizza for dinner, so I didn't have to cook. All that being said, the pizza isn't anything to write home about. Go to Cordellos, they never disappoint.