Tim Hortons
Coffee shop · Rochester
Sobre Tim Hortons
En Tim Hortons, te damos la bienvenida a un rincón con sabor Tex-Mex, donde la tradición se une a la hospitalidad en un ambiente que evoca una auténtica hacienda. Disfruta de nuestros clásicos de siempre en un entorno cálido y acogedor, perfecto para compartir momentos inolvidables. Te esperamos par...
En Tim Hortons, te damos la bienvenida a un rincón con sabor Tex-Mex, donde la tradición se une a la hospitalidad en un ambiente que evoca una auténtica hacienda. Disfruta de nuestros clásicos de siempre en un entorno cálido y acogedor, perfecto para compartir momentos inolvidables. Te esperamos para que descubras por qué somos un lugar especial en Rochester.
Què diuen els clients de Tim Hortons
El Fenix in Burleson receives overwhelmingly positive reviews, with customers consistently praising the food, service, and atmosphere. Many reviewers specifically call out staff members by name, highlighting their attentiveness and friendliness. The chips and salsa are a point of contention for some.
Plats populars
Ideal per a
Tip: Ask for specific servers like Juan, Victor, Leah or Felipe for excellent service. Some reviewers mention slow service at times, so be patient or consider going when it's less busy.
Services
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Opinions de Tim Hortons Rochester
Darius is a super server! I had a great Texas Brisket Enchilada… nothing left to say!
We had jackie as our server she was absolutely wonderful! She was attentive, efficient and a absolute gem. She kept smiles on our faces. Best service ever!!! When you come ask for jackie! You wont regret it!!
We just love El Fenix! Our waiter Dario is the best!!! Very attentive, and responsive to your needs!!!! We have had him as our waiter and were so excited that we got him as our waiter again tonight. Dario always so happy, friendly and smiling!!!!! Go see Dario you won't be disappointed with the service you receive.
We had an amazing experience eating out on a Sunday with our family . We were recommended the shrimp enchiladas special they had a was amazing. The taste and texture of the food was all pair very well. Thank you chef Alejandro !!!! As well a big huge thank you to our amazing waiter Jackie !!!!
Awesome Food/Awesome People. El Fenix is my "go to" place after work to enjoy good "fresh" food and experience kind and attentive staff. The Manager, Ariel, ensures all patrons are satisfied and happy with their service and meal. He pitches in to help when his staff is really busy. This is a good working manager!! The staff including Leigha, Maggie, Phillipe, Eugo, Ruben and JJ have always greeted me with kindness and genuine care. They all give 100% to their job. When I am tired, hungry and want to relax in a positive environment, El Fenix is my place. I always leave their feeling full and contented. It's truly a great place!
Brought my family in today and the food and margaritas were fantastic. Our server Dario was the best part of the entire experience. He had the best attitude and is a work horse for this restaurant. His service alone will continue to bring me and my family back.
Good was delish tonight. Leigha was a excellent server. Service top notch. There seemed to be a lot of playing around with the hostesses. But over all good experience
I never pass up a chance to eat at El Fenix. Food is always great, love the chips and salsa and the service is excellent. A shout out to our server Dario today. He took amazing care of us.
Darius is the best waiter we've ever had. Very friendly and helpful! The chips are crispy and the salsa is great.
Our waiter Felipe was amazing! The beef chile relleno with ranchero and queso sauce was delicious. The guacamole was great! The El Jefe plate was a good variety of enchaladas to try & comes with a crispy taco. The chips are bar none & we will be back:) Oh, and the flan was a good finish!
HORRIBLE experience, never come here with kiddos. We dined in on Thursday 10/2. We got our little a kids meal, we requested the chicken quesadilla meal - we got cheese. Upon ordering we were okay with the up charge. We waited about 30-40 minutes for our food. Our waitress was friendly but was new so we were patient. However our order just took so long and people around us received their food before us! Our waitress was apologetic and offered us a free dessert… waited about 20 minutes and never received it. My little one was maxed out, she had enough and we were ready to go. Food wasnt good for as long as we waited. Very disappointed. We paid almost $60 for this. Definitely never ever again. Upon checking out I shared my frustration with the hostess and she took my number to be passed down to upper management and to my surprise I never received a call regarding anything. I just really wanted to know why the service was like this, the Camp Bowie location WOULD NEVER. I really wasn’t expecting anything as they just brushed my concern off. However, please spend your money else where with people that actually care and don’t blow you off. EDITED - 10/14 - I got a call from Mr Ariel, he was very apologetic and invited us back for redemption. When I tell you it was a completely different experience than the first time it sure was! We felt SO welcomed, the restaurant was super clean, quick and the food tasted SO fresh. They really turned things around and made it right. Please go give them a try and don’t forget to get the Texas size sopapilla!! Will definitely be back soon! Thank you to Paola and Ariel! 💖
Leah made our special Anniversary Lunch perfect! She was friendly, sweet and pretty. She answered questions about specials and made great recommendations. The food was hot and delicious. The desert was perfect! Thank Leah for being such a delightful host and waitress, you truly made our day! 🦋
My boyfriend and I came here for dinner this weekend and it was delicious as usual! Our server, Victor, was wonderful and attentive. I have some dietary restrictions and he went above and beyond to accommodate me, and make sure I got a delicious meal that was safe for me to eat. It’s always great here, but this visit was absolutely phenomenal!
Feleipe was such a gentleman! Amazing service. My very picky mother really loved her chile relleno and street tacos! My whole family loved the salsa they have here, not too watery, and enough garlic. I had a plate of pork tamales with cheese and beans and rice. I loved the food here. The atmosphere was very nostalgic for my mother with the dolls with dresses she wore when she was younger. Again, Feleipe was an amazing server! He took caare of us the whole time, apologizing for any of our inconveniences. He also made sure to fix anything if an item was late or forgotten. 9.5/10 food, 9/10 service, 8/10 atmosphere.
We had lunch and it was great. Fajitas were wonderful and the chips and salsa were the best we have had in a long time. I can't say enough about the chips! They were lightly salted, thin, and the taste was superb. Husband couldn't stop raving about them.
If you have not stopped by El Fenix in Burleson, lately you are missing out. They have some great new options, shrimp, chicken and fish. FLAVORS ARE ON POINT!!! Great people, Great food and wonderful atmosphere. Thank you for Maria & Ariel for having an Awesome group of experience servers like: Ismar, Victor, Juan, & Dario Thank you for always making my day with your smiles and Wonderful service. Until next time.....Maria my Favorite plate now is the Shrimp bowl, having 2 in one day should tell you that. LOL OMG... I did not know they had fried ice cream, with coconuts and nuts and hot caramel...made my self so sick eating that is was so good i could not stop eating it.
I am very picky when it comes to mexican food so I will say that the food was very average. In my opinion it is not very authentic but presentation is good for a commercial style mexican restaurant. For being a party of 6 and the restaurant having 4 other tables of 4 people average I think our food came out a little slow. Our server was awesome by 100% I know i will return mainly because of our service.
Straightforward looking tex mex with good lunch specials and attentive service. The chalupa was more of a tostada & the shell was moistened from the lettuce so too flimsy to pick up & the chicken on it was a bit dry. The chicken tortilla soup was delicious.
This is a at minimum very good place to take the family while Christmas shopping or any date and even just for lunch by yourself. We walked in at 730 pm during the busiest shopping time of the year and got a booth immediately. Also we were greeted immediately upon entering. We had a young waitress that was very attentive to us throughout. The chips and salsa are honestly some of the best I've had.... Ever. Atmosphere was nice and quiet. The food me and my date had was a Ruth plate if my memory is right. The meal came with a puffy taco that was delicious and crispy even though I ate it after the other items. Other items included a enchilada, refrieds and rice. All food was temperature extremely hot and thats a good thing. Overall perfect dining experience to be honest. The manager even came to the table and was oddly attentive as well by checking the quality of food and service. BRAVO to this team and I'll be a repeat customer every time I'm in Burleson. Great experience.
If I'm not mistaken this is my first time eating here and it was a deep exhale of relief. Not many restaurants these days mandate excellent customer service and food that is thoroughly cooked and enjoyable. We ordered the chicken quesadillas with a side of refried beans and a spanish rice, and the pico de gallo beef enchiladas with charro beans and spanish rice. We shall return! 🍽
The food was great, our server was great, but it took forever for food and even our drinks took forever because they refuse to hire a bartender and the servers have to make them even when it’s packed. It’s ridiculous! Hire a bartender so we have a drink while we wait forever for the food! Consider your customers time, please.
Food is good but you really need to work on the food delivery to the table times. It took at least 25 minutes when the restaurant wasn't busy to get a quesadilla and fajitas, also doesn't the chicken fajita quesadilla have more than chicken and cheese inside it? And the to go order of the chicken fajita nachos took over 30 minutes to get, and all it came with was chicken, cheese on the chips and a little side of picante salsa and extra chips, where are the onions,peppers, sour cream,pico and guacamole? This visit wasn't good at all .
The kitchen manager has for a decade ran the food and labor cost at the expense of a good customer experience and skimped terrible on the food amount ,the quality is fine your have to send the food back when they do this I have added before and after taco pics. They also have a issue with licensed carry on your person but the other chain restaurants don’t seem to give this sign , it’s tough with four Mexican restaurants all next to each other and across the road ,maybe step it up kitchen manager
Probably the worst Mexican food we have ever had. Our food arrived at our table in less than two minutes after we ordered indicating our food was precooked and it was. My fajitas were horrible, the meat was dry with no taste, the onions slimy and overcooked with two slices of bell green pepper. My wife’s chicken enchiladas were just as bad, dry and with no taste.
First off, had to wait 25 minutes even though there were empty tables. Once seated we ordered our two teas. Waiter came back and said they were making the tea so, we ordered an appetizer. This took fifteen minutes to get. The cheese dip was luke warm at best and we asked about our tea. Waiter had forgotten all about the tea. Finally got our tea and received our meal. Everything went decent after that but waiter never refilled our tea and both glasses were empty. We just asked for to go boxes to get out of here. Once at the pay counter the lady asked how our meal was and I told Her all about it. No, let me get a manager at all just, sorry about that. Probably will never be back
I haven't been here in about 12 years. My memory of this place was that the salsa was so good, I bought a bottle and the food was pretty decent. Well, we walked in today and were greeted and seated promptly... That was probably the highlight of our visit. The atmosphere is what I expected/remembered... Mexican themed, nice. Our server arrived and was friendly, took our drink order and went on her way. I felt like I had to wash my hands after touching the menus though. They brought our chips and they had an odd taste, can't describe it but I wasn't impressed. The salsa was not what I remembered, it was more like tomato sauce, my son said that and he's a teenager but I agreed. We placed our order and she left. Our food seemed to take forever, at LEAST 30 minutes. We had two servings of chips by this time. We witnessed 3 groups of people come in and get seated after we had our chips on our table and they got their food before us. One thing I did notice was that everybody's food came out at the same time, despite the other groups that staggered in after us at different times. So, why did we wait so long and get served last (OUR food was the last of the train of food that came out to everyone). We started eating and my wife said her food was warm, not hot. She ordered Carne Asada, which she did not like. Son ordered steak fajitas, just meat and a few onions, no bell peppers? I ordered chicken monterrey which was pretty weak. We all agreed the rice tasted old, the refried beans were decent, my wife's charro beans had no flavor(I tasted and agree). The quality of the food has completely disappeared. Then the server came and asked if we needed more drinks (we were just picking at our food by this time), she SHOULD have noticed we were done but we told her our drinks were fine and so she left. We never saw her again, at our table but I saw her sitting in a booth in the other room while we were looking around, making it obvious that I was ready to leave. I even stood up at the booth for a few minutes . We waited 20 minutes a bill, that never came. I had to go to the front hostess and ask for the bill or we were walking out. Boy, she jumped after I said that and had it in our hand in less than 60 seconds. I didn't expect authentic Mexican food, honestly, I didn't even expect the best quality but this food was trash. Sorry guys, do better. Period.
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885 NE Alsbury Blvd #20, Burleson, TX 76028
Rochester, NY 76028
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