Jackson Carpenter

Whoever they have doing toppings on the line has got to get retrained. Every time I get a pizza at this location, the sauce and cheese doesn’t extend nearly as far as it should. This means the crust is about twice as wide as it should be. I know that’s not how Little Caesars corporate teaches it. You shouldn’t be able to see where they poke the crust to prevent bubbles.

Not only was my pizza not right but when I bit into the pizza it had a literal fingernail in it . I’m not happy and the whole 50 dollar order got thrown out

The first time they made a mistake i understood, stuff happens… but the second and third time???? as a Muslim American this is ridiculous. How many more “mistakes” will I have to endure here? Three times now this place has given me pork instead of my pineapple jalapeño!! So not only did I have to drive back and wait an additional 15 minutes. No apologies or free items to make up for the situation from the manager. The employee at the front was the only one who apologized…

I can honestly say that we just had the worst experience at this location. We have never visited this store and we won't be back unless it's to maybe accomplish getting contact information for the district manager's/franchise owners, someone in charge of the manager employed there, or at the very least information on how we can escalate a complaint. We tried calling several times and decided to stop by on our way home. It was late so I just figured they were busy and couldn't answer the phone. I also realize that because we pulled up at 10:40 there was a possibility that it would be to late to order. I can guarantee that any bad review here is probably 100% accurate. My bf went in and the young man up front was nice. He said his manager told him to turn off the phones and quit taking orders and that they were out of dough. My boyfriend just asked a few more questions and wanted to know if that was the case why weren't they just closed. No big deal, but the manager was super rude and zero customer service skills. He refused to give my boyfriend info on who to file a complaint to, not because they were out of pizza dough but because of his behavior. If this was my business I would be seriously concerned to learn how he treats customers. I have never written a Google review for a place of business, I've been in customer service for over 20 years and I know everyone has bad days but when I got home and looked at the reviews for this location, I realized this store has a major problem. Oh yeah, it ended with him threatening to call the police?? It was really bizarre. Anyways I'd caution you to stay away from this place.

Aaron D

Employee who answers phone is not helpful at all not considering at all and talks to the customers unprofessional. I’ve went to the store in person and didn’t even want to place an order I called try again still did not want to place an order because of customer service.

Justin Duran

Walked in with nobody in the store and was told it would be 30 minutes before they had any Hot and Readys pizzas available. Time was Sunay at 2:05.

G K

I am so tired of going into places of service and they greet you with a blank stare, attitude like you are an inconvenience to them to put them to work to place a simple order. Where has the warm welcoming and smiles gone. Customer service is null and void here. Everytime I come in with a good vibe and smile, I leave feeling bad energy!

Tami Harshaw

When I arrived the lobby was empty. He waited until the lobby was full to help me. When I received my order it was burnt.

Christina Smith-Kruger

Ordered a pizza and received it half cooked, toppings on one side only, absolutely horrible - tried to call store and they don’t answer nor is the voice mail set up to leave a message - do not order from here!!!

Matt n Beth

Tried ordering pizza today on the way home from work, 3:00 pm. 3 times I called and no one answered so I stopped and went in for the advertised “hot and ready” stuffed crust. They didn’t have any or the thick crust pepperoni. I asked the young man working why they didn’t answer the phone. He said “ I don’t know, I guess cause I’m busy”..,,so I said why don’t you have the hot and ready pizza’s he shrugged again and said I guess cause I’m busy. What he heck I can’t order ahead because they don’t answer the phone so I guess unless you order by the app which you can’t do while driving you can’t get LCP. I left at that point. But this explains why they have such bad reviews!!!

Silvia R

I went to Little Caesars to order a stuffed pepperoni cheese pizza. I went in at 7:08 PM. The guy taking the order said it will take 19 minutes I said OK I came back in the store at 7:29 PM. He said give me another 5 to 7 minutes I said no problem i was on my phone on social media when I realized it was 7:40 PM. I asked him what is taking so long. He said we are really backed up and I told you it was going to be 30 minutes I said you told me it was going to be 19 minutes and he said I can you can wait or I can give you a refund with an attitude, and I said I will wait but with my pizza I also want your name. He said I’m not giving you your pizza I’m giving you a refund, I said why are you not giving me my pizza I want my pizza I don’t want a refund, he said I’m giving you a refund and I want you out of the store or else I’m calling the police, he said I told you we were backed up and you keep asking for your pizza. I waited 40 minutes and asked for my pizza 3 times , I said okay, he then said he could not give me a refund because he did not know how to refund back to Apple Pay and said he called the regionalManager and that it was going to to take 3-4 business days to give me a refund. I don’t believe I’m getting my refund. Guys name is Aaron, worst customer service experience!

Daniel Wilson

DO NOT GO TO THIS LOCATION THEY DON'T ANSWER THE PHONE AND THEY MESS UP YOUR PIZZA. One is a beef and mushrooms and the other is canadian bacon, jalapeños, and mushrooms. Where are my toppings?....I just went back and they told me they use a Scoop to spread the toppings and that they can't use there hands because it's unsanitary. "Gloves maybe?" Hair nets maybe?" also that does not explain y there's only enough toppings to cover three slices "maybe another scoop then jack holes" and then they told me that they would make another one but it's going to look the same". Where is management? And they want more pay for their so called hard work!!!

Ranae Lanier

They gave me someone else order and it was burned never fixed my order had a bunch of kids was told someone would be here to get these and deliver what I ordered and it never happened kids ate cold bured pizza

Jacob K

6-20-23: Placed an online order for extra most bestest, this is what I got. Spoke to the manager, who acted like he saw nothing wrong with this abomination. Asked to have it remade, manager told me he'd make me another one but it would be a 30min wait and would look just like this. Called corporate to complain, was told I'd be contacted by the GM but never got a call. Won't be back.