Golden Chick

Punkie TheGreat

Firstly, Golden Chick is my absolute favorite place to eat, so I'll be as critical as I can. The location is right off the interstate which made it wonderful to find since there weren't many drive thru locations as far as I could see. The parking lot has a nice huge area to park after ordering. It was pretty dead the day we went. We were the only ones using the drive thru. The customer service was really nice and helpful. Here are the cons first: I ordered a big and juicy but was served the big and wicked, if I'm understanding correctly. The sweet spicy sauce wasn't pleasant. Reminded me of a spicy pimento cheese/mayo. My fault, I should have said plain. I don't care for the pickles either, so if you don't, give them the deets. The bun on the sandwich was dry and hard on the outside. I was hoping for a better experience. The food was hot and flavorful, however. I enjoy topping my sandwich with fries and a drizzle of cream gravy. At the window, I ordered the gravy last due to forgetfulness and they helped without fret. My kids really enjoyed their meals. They're always excited to eat at Golden Chick. Besides the hard bread and slightly incorrect order, this place has the potential to be 5 stars! Keep up the good work!

Brian Brothers

People are always nice and place is clean. We have always loved there food but way overpriced. Price vs what you get is not worth the trip there

Service was quick and professional but the sandwich was inedible and the bread was stale and harder than a jaw breaker - I should’ve check like I usually do but it was lunch time and I was in a rush. The chicken I wouldn’t feed to my worst enemy.

Pat south

Service was quick and professional but the sandwich was inedible and the bread was stale and harder than a jaw breaker - I should’ve check like I usually do but it was lunch time and I was in a rush. The chicken I wouldn’t feed to my worst enemy.

Had to repeat order at drive thru 3 times they asked if I wanted my sides yes then they did not give me ware to eat my mashed potatoes and napk8ns I had to drive back through very incompetent and lazy

Now I see why they at 3.7 review score. Fries literally burnt and so is the chicken. Food had a funny odor to it. Employees there now are so bitter and with an attitude. Never coming back here again.As I continued to finish the food i purchased, wow!! The food was over powering with that nasty taste and odor.

Corn nuggets tasted like warm plastic. Gravy everywhere in the bag because they can't be bothered to use the great packaging they used to have. Waited a year to give them another chance and it's worse than when they would mess up the order. Gravy is just watery too.

I live close so Ive stopped by a couple times, even after having a horrible experience first two times. I told manager both meals I ordered were cold and wanted to see if they could do anything, he responded with “our food is always fresh and never cold” lol…. He wanted to give me one free meal lol, just don’t understand the logic. I stopped by today and asked for fresh food to get the same cold service as always. Also I got a nice blue piece of whatever in the food. Don’t go here unless your actually starving.

Having seen the commercials for their chicken sandwiches, I thought I would give them a try. Big Mistake, what I received was horrendous. The first few bites seemed ok, but then I hit what seemed like a shoe sole or hard leather. I opened up the sandwich and the crust just came off and you can see how dried out the chicken is from the picture. It wasn’t edible. Probably was cooked long ago and I was the lucky customer to get it. Having taken it home to eat, not worth the time to go back. Not going to try Golden Chick again, no quality control. Buyer beware and note all the one stars at this location, I wish I had before going there.

The wait time for the drive-thru is horrible! I bought a kids meal at 08:01 pm and was told to pull up and wait for my order. They said they would bring it out. There were no other cars behind me. I waited until I saw another car pull up, and get their order and leave. I then pulled back and asked for a refund at 08:19. It was ridiculous to wait this long for JUST a kids meal, and for me to not even get it! They could have at least apologized which they didn't. This is the worst place ever, and no wonder they rarely have customers here. I'd rather drive further up now for better quality and customer care.

First time visit, and first time in Texas, just here for 1 day to rest during a long road trip. This.. is just so darn unsanitary, it's literally an insect smashed inside the sandwich. i wish I could get a refund but i didnt get the receipt.. Am I super unlucky or is this place actually not good? lol.

Robert Lopez

Now I see why they at 3.7 review score. Fries literally burnt and so is the chicken. Food had a funny odor to it. Employees there now are so bitter and with an attitude. Never coming back here again.As I continued to finish the food i purchased, wow!! The food was over powering with that nasty taste and odor.

Otto T

Corn nuggets tasted like warm plastic. Gravy everywhere in the bag because they can't be bothered to use the great packaging they used to have. Waited a year to give them another chance and it's worse than when they would mess up the order. Gravy is just watery too.

Jordan serrano

I live close so Ive stopped by a couple times, even after having a horrible experience first two times. I told manager both meals I ordered were cold and wanted to see if they could do anything, he responded with “our food is always fresh and never cold” lol…. He wanted to give me one free meal lol, just don’t understand the logic. I stopped by today and asked for fresh food to get the same cold service as always. Also I got a nice blue piece of whatever in the food. Don’t go here unless your actually starving.

External Mail

Having seen the commercials for their chicken sandwiches, I thought I would give them a try. Big Mistake, what I received was horrendous. The first few bites seemed ok, but then I hit what seemed like a shoe sole or hard leather. I opened up the sandwich and the crust just came off and you can see how dried out the chicken is from the picture. It wasn’t edible. Probably was cooked long ago and I was the lucky customer to get it. Having taken it home to eat, not worth the time to go back. Not going to try Golden Chick again, no quality control. Buyer beware and note all the one stars at this location, I wish I had before going there.

Corina Ivonne Gonzalez

The wait time for the drive-thru is horrible! I bought a kids meal at 08:01 pm and was told to pull up and wait for my order. They said they would bring it out. There were no other cars behind me. I waited until I saw another car pull up, and get their order and leave. I then pulled back and asked for a refund at 08:19. It was ridiculous to wait this long for JUST a kids meal, and for me to not even get it! They could have at least apologized which they didn't. This is the worst place ever, and no wonder they rarely have customers here. I'd rather drive further up now for better quality and customer care.

Alexander Sherman

First time visit, and first time in Texas, just here for 1 day to rest during a long road trip. This.. is just so darn unsanitary, it's literally an insect smashed inside the sandwich. i wish I could get a refund but i didnt get the receipt.. Am I super unlucky or is this place actually not good? lol.

This was the worst experience I’ve had at a Golden Chick. I went through the drive thru for dinner at 5pm on a weeknight, so I assumed the food would be fresh…. I was wrong. The fried okra tasted like it was all stems that had been fried and was super dried out, the roll seemed liked it had been sitting under a heat lamp all day and was dry, the “spicy” chicken had been barley dusted with seasoning. The woman in the window was rude. When I asked her if I could get an additional ranch dressing dip, she told me how much it would cost and then shut the window and walked away, apparently assuming I didn’t want it, since she didn’t return. I will absolutely never return to this location. Total waste of money.

Came here to purchase through drive through and they claimed that some of the orders were only online orders. But I ordered from the menu, and only 2 people were working but they seemed to not really want to make chicken. Walked in and they were slow moving and pur orders were simple. Why are there only 2 people working? Where are the grown ups that work there? We left!!!

I never leave bad Reviews. This time I have no choice. We ordered 4 meals, spicy tenders, they gave us Regular Tenders, Bread was hard, food was cold, We also ordered Roasted Chicken we requested no wings (they gave us a wing) Chicken was burnt, seems like is had been sitting there for hours it was black and hard. Worst service & food I’ve ever experienced. It seems like no one knew what they were doing. Also No straws, forks, napkins etc.. We will never go there again anytime soon.. This is my nicest translation.

We just got food from their drive-thru, and come to find out, they completely messed up our order. The bread was stale, the chicken was old, and they didn’t include any straws. We ordered spicy tenders but got regular ones instead. When we called to let them know, the lady who answered was very rude. Horrible customer service — I’ll be taking my business elsewhere next time.

SO WE JUST ORDERED FOOD FROM THERE... SIMPLE ORDER 4 TENDERS SPICEY NOTHING SPECIAL, AND A GRILLED CHICKEN AND NAMED WHAT KID OF PIECES I WANTED... THEY GAVE ME THE COMPLETE OPPOSITE OF WHAT I ASKED.. THE CHICKEN WAS ROCK HARD... THE ROLLS WERE STALE AND NO SPICES ON THE TENDERS... CALLED UP THERE TO ASK THEM WHAT HAPPENED AND THE LADY UP THERE BASICALLY TOLD ME TO BRING THE FOOD BACK... I HAVE TO GO OUT OF MY WAY AGAIN TO BRING IT UP THERE WHEN YOU COULDNT GET THE ODER STRAIGHT AND THEN TO TOP IT OFF SHE HUNG UP THE PHONE ON ME..... WAIT TILL SEND THE RECODED CALL TO COORPERATE TO SEE WHAT THEY SAY! YOU OPENED A BOOK YOU SHOULDNT HAVE!!!!!

Come here a lot. Service and quality has only dropped off. Tonight I had to wait 15 minutes to get my food. I can only imagine it was so they could over cook all the food. Paid extra for 2 of the lotta zang sauce, and if i would have recieved them, it would have helped choke this dry chicken down. The biggest mistake is when golden chicken bought this from chicken express. It was so much better! Wylie is so much better!

Elijah V

Came here to purchase through drive through and they claimed that some of the orders were only online orders. But I ordered from the menu, and only 2 people were working but they seemed to not really want to make chicken. Walked in and they were slow moving and pur orders were simple. Why are there only 2 people working? Where are the grown ups that work there? We left!!!

Yvonne Rodriguez

Slowest place I've ever been! It was my first and last visit. We waited about 15 minutes before I went in and got our money back.

Mayur Ragunathi

SO WE JUST ORDERED FOOD FROM THERE... SIMPLE ORDER 4 TENDERS SPICEY NOTHING SPECIAL, AND A GRILLED CHICKEN AND NAMED WHAT KID OF PIECES I WANTED... THEY GAVE ME THE COMPLETE OPPOSITE OF WHAT I ASKED.. THE CHICKEN WAS ROCK HARD... THE ROLLS WERE STALE AND NO SPICES ON THE TENDERS... CALLED UP THERE TO ASK THEM WHAT HAPPENED AND THE LADY UP THERE BASICALLY TOLD ME TO BRING THE FOOD BACK... I HAVE TO GO OUT OF MY WAY AGAIN TO BRING IT UP THERE WHEN YOU COULDNT GET THE ODER STRAIGHT AND THEN TO TOP IT OFF SHE HUNG UP THE PHONE ON ME..... WAIT TILL SEND THE RECODED CALL TO COORPERATE TO SEE WHAT THEY SAY! YOU OPENED A BOOK YOU SHOULDNT HAVE!!!!!

AJ Jaime

I never leave bad Reviews. This time I have no choice. We ordered 4 meals, spicy tenders, they gave us Regular Tenders, Bread was hard, food was cold, We also ordered Roasted Chicken we requested no wings (they gave us a wing) Chicken was burnt, seems like is had been sitting there for hours it was black and hard. Worst service & food I’ve ever experienced. It seems like no one knew what they were doing. Also No straws, forks, napkins etc.. We will never go there again anytime soon.. This is my nicest translation.

Rifat On

We just got food from their drive-thru, and come to find out, they completely messed up our order. The bread was stale, the chicken was old, and they didn’t include any straws. We ordered spicy tenders but got regular ones instead. When we called to let them know, the lady who answered was very rude. Horrible customer service — I’ll be taking my business elsewhere next time.

Megan Brezik

This was the worst experience I’ve had at a Golden Chick. I went through the drive thru for dinner at 5pm on a weeknight, so I assumed the food would be fresh…. I was wrong. The fried okra tasted like it was all stems that had been fried and was super dried out, the roll seemed liked it had been sitting under a heat lamp all day and was dry, the “spicy” chicken had been barley dusted with seasoning. The woman in the window was rude. When I asked her if I could get an additional ranch dressing dip, she told me how much it would cost and then shut the window and walked away, apparently assuming I didn’t want it, since she didn’t return. I will absolutely never return to this location. Total waste of money.

Brad Christiansen

Come here a lot. Service and quality has only dropped off. Tonight I had to wait 15 minutes to get my food. I can only imagine it was so they could over cook all the food. Paid extra for 2 of the lotta zang sauce, and if i would have recieved them, it would have helped choke this dry chicken down. The biggest mistake is when golden chicken bought this from chicken express. It was so much better! Wylie is so much better!