Robert Osgood

It was great, but due to a mixup, our order took about an hour. They gave us a discount on the food. We'll go back, because we like the place.

Joel De La Rosa

We came in with a party of 10 and had an amazing experience from start to finish. The restaurant handled our large group smoothly, with plenty of space and great timing on the food. Everything came out hot, fresh, and exactly as ordered. Our server, Desiree, truly made the night exceptional—she was friendly, patient, attentive, and incredibly organized, especially with such a big table. She made everyone feel welcome and never missed a beat. Thanks to her and the staff, our group had a fantastic time. We’ll definitely be back and highly recommend this place for large parties!

MARK CANALES

We loved our lunch! Nachos and Margerita flatbread were yummy!Caesar salad was fresh and crunchy, pulled por sandwich was very tasty. Service was fabulous with a quiet atmosphere 👌🏻

Cynthia Benavides López

We ask for burger and bbq ribs, it was delicious! You can be seating in front de Riverwalk or seat inside. Just like recommendation for the restaurant, take care about the odors indoor...

Jaime H

Shout out to the Cooks and Server!!! Burger was Perfect! Onion strings were perfect, not soggy!!! Pizza was amazing!! Bartender’s beard was on point. Amazing food, drinks, and service! We will be back!!!

Sandi Taylor

Food is delicious everything was cooked perfectly. The server was awesome above and beyond he recommended us food. We ordered it was delicious. His name is Santi. It is our first time at hard rock Café Very good experience awesome location.

Brittany Perera

Amazing service and the food was delicious! huge serving and my burger was packed with flavor. Had the opportunity to tour all of their event space and was surprised to see such beautiful rooms - especially their themed balcony overlooking the gorgeous San Antonio Riverwalk. LOVE the restaurant and will continue to recommend!

Eric M.

Stopped by a quick snack ended up with an appetizer, two drinks, an entree, another drink…..Monica and the whole atmosphere and experience was a hell yeah! Burgers were great, wings were great, drinks were great…..but the waitress made it more worth the while.

Erick U. Morales

Had an amazing experience at Hard Rock Cafe! The atmosphere was fantastic—great music, energetic vibe, and a cool rock-inspired decor that made the visit even more special. The highlight of my visit was definitely the Messi Burger—juicy, flavorful, and absolutely worth trying. The staff was friendly and attentive, making sure everything was perfect. Whether you’re here for the food, the music, or just the overall vibe, Hard Rock Cafe never disappoints. Highly recommend for a great dining experience!

+22

What can I say? Clean, Organized, and Service always on point! A lot of restaurants on the Riverwalk get tapped as being tourist traps but I can honestly say that Hard Rock cafe really takes care o…

There History to the people that play guitar and the service so nice they tell us if we need a bathroom then go ahead

The food was amazing as always. Never can go wrong with Hard Tock cafe. The Cesar salad was surprisingly filling and the steak was cooked to the perfect temperature and seasoned just fine. All the …

Ordered take-out while out of town and was thinkin' it may be like chili's or similar but was SO surprisingly wrong!!\n\nWe ordered late night burgers and a chicken sandwich with a side of fries an…

Compared to the wait time at most the places downtown. Hard rock is just awesome! \nFood is consistently great as well as the drinks and prompt & kind waitstaff.

great atmosphere the music and Dj are phenomenal if your headed down town you must stop by food never disappoints recommended

great atmosphere the music and Dj are phenomenal if your headed down town you must stop by food never disappoints recommended

great atmosphere the music and Dj are phenomenal if your headed down town you must stop by food never disappoints recommended

Great service and food. Our waiter was good at making suggestions, our first meal on the Riverwalk, it was a good experience.

Mad dogs es super busy and super fun. The staff was excellent. Fish n chips and the wings were super yummy and great drink specials . We will go back .

The pizza was the bombs 🔥 The pot pie was delicious The chicken sandwich that I had was not very appetizing. 😪 But when we come back, we will try other things 🙏

Food was average. Fish and chips were the best thing we ordered, also had spinach artichoke dip and a chicken sandwich. Service was fair because she forgot our drinks, didn’t get the order right, and never came to check on us. Waitress seemed newish so she still got a good tip. The view was what we were there for.

We just happened upon this place as we strolled the Riverwalk. It wasn’t busy, and we were seated immediately. I don’t think the hostess told the waitress she had seated us in her section so it did take a short bit before we were acknowledged. However, when our waitress (Faith) saw us, she apologized about the wait. She was a fabulous server, personable, kind and appreciative. We just had a couple of cocktails and lunch: chicken tenders and fish and chips. Quite tasty. I have NEVER ordered fried fish before anywhere. I have no idea what prompted me to order it, but it was a very good choice. This was a totally unplanned stop on our trip, but it was probably our favorite. We experienced so many rude restaurant staff on the Riverwalk—to the point we don’t want to go back. But the staff at Mad Dogs—especially Faith—were great. Thank you!!

Cédric Martin

I am not so much a big fan of franchise restaurants in general, but I am pleased to say that Hard Rock Café in San Antonio was special. I've been to several Hard Rock Café around the world, but the one in San Antonio was peculiar, atmosphere was fantastic and the location is also pretty cool, on the River walk. Food was nothing to complain about (but nothing too fancy).

Sara “Travel Lover”

We had a great time at Hard Rock Café! The food was delicious and the atmosphere was exactly what you expect—fun, lively, and full of energy. The only downside was the specialty drink that comes with the hurricane glass. We collect the glasses, so we went ahead and ordered it, but the drink itself wasn’t something we really wanted. Honestly, it would’ve been better if we just purchased the glass outright without having to get the drink. Other than that small hiccup, everything else was great and we enjoyed our visit! Would definitely return.

+6

Desira Glenn

At other locations, I love their Beyond burgers. At this location it was just ok. Not sure what happened here. Our food server was nice, but after taking our order, she came back and asked us to repeat it because she couldn't remember it and she didn't write it down. Really? Well, that's not professional and you delayed us getting our food. Thankfully, the ambiance was pleasant as always. Glad they have late operating hours, so we were able to dine, despite leaving an event that ended late. It was just before Halloween and Dia de los Muertos, and we loved their ofrenda.

Taylor

If you're looking for a restaurant with an amazing atmosphere and a prime location, Hard Rock Cafe on the San Antonio River Walk is the perfect spot. The three-story layout, with patios and balconies overlooking the river, creates a lively yet relaxing vibe. Whether you're sitting inside surrounded by legendary rock memorabilia or outside enjoying the breeze and scenic views, the experience is top-notch. Service here is friendly and efficient, adding to the overall experience. Whether you're a tourist exploring the River Walk or a local looking for a great meal with a view, Hard Rock Cafe delivers on food, atmosphere, and energy. Definitely worth a visit!

+1

Mike Via

The food was excellent, the service was great, and the manager was awesome. I really liked everything. I enjoyed the appetizers and the main meal. I would say this was a very good experience. My setback was that the men's room had water all over the floor, and the little things like that bother me. I had the ribs with mashed potatoes, the ribs fell off the bone, and had great taste. The mashed potatoes were not the best they seemed like a baked potato mashed up. My wife had the boned wings as an appetizer and chicken tender as a meal with fries. She enjoyed both the wings and had just enough spice, and the tenders had perfect sizing, and coating with the dipping sauce was delicious. I had the flat bread peperoni pizza as an appetizer and a house Salad, the also were very good with a great portion size. Overall, it was a very enjoyable meal, and the waitress was one of the best I have had she was always there. Her name was Monica. We also went to the store and got a few T shirts for gifts. The person working in the store was also very friendly and super helpful.

+5

John Gaona

Super excited to come and enjoy our local Hard Rock. Even though we're native San Antonioans, our son really wanted to try the one in our city. Host from street level had to call twice for us to get seated on the river level, and it was not very quickly. Seated by a young man who was very friendly, courteous, and professional in walking us down to our table. Now our table service gentleman... well, the total opposite. Ordered the famous nachos to come before our meal, and they were never placed on order. No problem. Got our food, which was served hot, very presentable, and great! We got placed at a table, which was super fun to people watching and enjoying the great weather outside. The manager came to check in us and told her our appetizer was never placed, and the server loudly responded, "O told him I forgot!" Well, after our time here, we paid and left to get our other activities started. We will return? Maybe for now.

Food and service were awesome. Ambiance was also great as we sat outside along the Riverwalk.

Food and service were awesome. ambiance was also great as we sat outside along the Riverwalk.

food and service were awesome. Ambiance was also great as we sat outside along the Riverwalk.

Food and service were awesome. Ambiance was also great as we sat outside along the Riverwalk.

The food was mid, it lacked flavor. Our waitress hardly attended us, we had another nice waitress (Semi redish/orange hair in a high pony tail. A little bit older with glasses and slim) she was v…

Lowks I thought the Milan burger would be good but they must've gave me the bull(profanity removed) burger off the secret menu. For the price you pay you'd expect to get a decent amount of fry's bu…

Lowks I thought the Milan burger would be good but they must've gave me the bull(profanity removed) burger off the secret menu. For the price you pay you'd expect to get a decent amount of fry's …

Good service. Good was terrible. Absolutely the worst $18 cheeseburger you'll ever eat. It would have been awful for $6. \nWaiter was great.

First time in San Antonio, definitely not my first time at a Hard Rock. The food was great and so was the atmosphere. I enjoyed the most I could of the dinner with my husbands family and his brothe…

The food was okay it tasted like a normal cheeseburger not anything too special. It took us way too long to get our food and the restaurant wasn’t really that busy it just seemed like our waitress wa…

The food was okay it tasted like a normal cheeseburger not anything too special. It took us way too long to get our food and the restaurant wasn’t really that busy it just seemed like our waitr…

The food was okay it tasted like a normal cheeseburger not anything too special. It took us way too long to get our food and the restaurant wasn’t really that busy it just seemed like our waitress …

Good central location on the riverwalk. Take advantage of making free reservation online prior to going to pick table type or outdoor seating. We were seated promptly. Food came out in reasonable t…

ambience great as it’s on the Riverwalk. Had an awesome server! The food: They are known for their burgers but ours was not good-Under cooked, bacon soggy & not great flavor. How do you mess up a …

Ambience great as it’s on the Riverwalk. Had an awesome server! The food: They are known for their burgers but ours was not good-Under cooked, bacon soggy & not great flavor. How do you mess up a …

Visiting Hard Rock Cafes in destinations when we travel is a staple for us, so even though we had dinner somewhere else, we had to swing by for drinks and desert. This location is designed around…

Ambiance was truly stellar, and yes you get to keep your glass. However, we missed the keep your glass part and it was nearly $25 dollars for one drink. Also, all the beers on tap were generic. For a British Pub I went there expecting an english ale and was disappointed that there were none. Staff generally friendly.

We hit this spot for dinner on game night - it was buzzing. Got the flatbread and veg burger with sweet potato fries. Flatbread needed more crisp. Burger lacked lettuce/greens. Service was solid - funny greeter wanted to make biryani someday and the waiter was friendly too. Definitely worth a try.

Korey Garza

Food was mediocre. My husband had 4 fries frozen together on his plate with the rest of his fries. Seemed a bit pricy for the quality. Our waitress was ok. Definitely will not be racing back any time soon.

3 stars for the outdoor seating and our waitress because the food was so bland and not filling at all. We've never been to a Hard Rock Cafe and thought to try it cause we thought it would be fun. W…

3 stars for the outdoor seating and our waitress because the food was so bland and not filling at all. We've never been to a Hard Rock Cafe and thought to try it cause we thought it would be fun. W…

3 stars for the outdoor seating and our waitress because the food was so bland and not filling at all. We've never been to a Hard Rock cafe and thought to try it cause we thought it would be fun. W…

We finally sat down to check this place out. I ordered a Diablo burger and onion rings! Food was an A Plus. One of the best burgers Ive eatten, very juicy.We just wish the burgers were bigger! …

First restaurant we tried on the River Walk and it was disappointing. We sat at an outdoor table for about 10 minutes, watching uniformed staff casually chatting without paying attention to us. I eventually flagged down the gentleman who was calling in customers. He joked that we were in his “blind spot” (the owner would understand what he meant). Once we finally received service, things were acceptable. Food and drinks were decent. However, one important issue was that the wheelchair lift was out of order, meaning there was no accessibility for wheelchair users to enter the restaurant, not ideal.

Mo

I have to give this review so that perhaps management may read it and invoke some changes. I have been to Hard Rock cafes in different parts of the world. This one has lost its volume and it’s strum. The establishment is dated and looks exhausted like a dusty old record. It certainly isn’t like the Hard Rock in Orlando or London or Nashville. Quite frankly it was like an ordinary sports bar. The food was subpar completely. I remember going to a Hard Rock when the food was phenomenal but that’s a thing of the past. The NY strip steak was bland, tough (even though cooked properly) and had nothing to offer to the tastebuds. It was just a lump of meat on which I had to throw on steak sauce and salt to get flavor. The broccoli tasted like plastic which tells me the quality of the produce wasn’t good. As someone who enjoys cooking and frequents eateries everywhere I think I know what I’m looking for. The service was just meh…like hey here’s your drink and food and that’s it type of service. At this rate I would be surprised if this spot lasts another year. Change. You know you can.

The manger at this establishment is very rude i asked why I was be charged for the cups twice and he said I can't explain why they charge you and couldn't explain to me what the extra charge was for …

Overpriced and didn't even ask how I wanted my steak cooked. . BAD MAC AND CHEESE stake tastes ashy.

Overpriced and didn't even ask how I wanted my steak cooked. . BAD MAC AND CHEESE stake tastes ashy.

overpriced and didn't even ask how I wanted my steak cooked. . BAD MAC AND CHEESE stake tastes ashy.

Empty glasses, food dropped without utensils, and a pile of forks dumped in the middle of the table after flagging down the wrong server--this felt like paying premium prices for theme-park nostalg…

I'd give it less if I could, service is terrible, we waited 30 mins for our server to greet us and had to glad\nDown the manager to get a refill. The food was not terrible but def disappointed as w…

Service was horrible made a reservation and still had to wait another hour . No updates on the tables .

I worked the final four sponsored events as a full bartender on a temp basis for the day. At $13 per hour I was busily pulling my weight and getting cash tips only to find out managers picking up the…

The worst experience on a HRC restaurant, almost 1 hour to get the food and everything was not even hot, the restaurant was less than 50% of its capacity and service was terrible.

The worst experience on a HRC restaurant, almost 1 hour to get the food and everything was not even hot, the restaurant was less than 50% of its capacity and service was terrible.

If I could give the service and treatment negative stars, I would. Complete unprofessionalism. Zero customer service. No one even attempted to wait on us. Terrible, all the way around!

If I could give the service and treatment negative stars, I would. Complete unprofessionalism. Zero customer service. No one even attempted to wait on us. Terrible, all the way around!

DO NOT RECOMMEND! Staff was inattentive. Sat down, no service, not offered a drink after a few minutes waiting and very few people in the restaurant. We were passed by several servers literally moving chairs. Bartender, Jackie, was rude, rolled her eyes and made a comment to a server as we were leaving. We were only addressed when we got up to leave the restaurant. It was painfully obvious we were not welcomed in this restaurant. Would like to speak with corporate office regarding my experience tonight.

Terrible food and very slow service. We got the Scotch eggs, they were 90% crust. Then we ordered the cottage pie. Pulled off the top layer and there was maybe 2 tablespoons of filling. Had to send it back. We had to wait a full 1/2 hour just to pay for the appetizer and beverages. No refills offered during the time there either.

What a horrible experience. I don't often write 1 star reviews, but I'll make an exception for an experience where I have absolutely no desire to come back. A romantic Riverwalk experience is the wrong expectations for Mad Dogs. That should've been obvious by the uniforms the staff wear. They're really going for bar maiden rather than any sort of decency. We sat outside in hopes to enjoy the Riverwalk atmosphere, but Mad Dogs seemed to actively work to destroy this. Right next door is a lovely jazz band playing where the patio can here it, but inside and just outside at Mad Dogs, they blast horrible music and have huge sports games. The music was a stark contrast with what was going on next door and hearing them both was quite unpleasant. Then at 9pm their musicians started blasting their own music and we new we had to leave soon. There was no warning that this would start within 35 min when we were offered our table. Sitting right next to us there was a man smoking a cigar right next to us, which was frequently leaving a stinging odor as we waited. That didn't add to the atmosphere we were looking for. We ordered a Texas Chili Mac burger and the soup, which the waitress tried to order, but found was sold out. Fine, but usually you'd be told what is sold out before being asked what you'd like. So we switched to the Longhorn Steak and Ale pie. And we waited for about 20 minutes before our waitress coming to tell us they're all out of that pie as well! So we changed to the Cottage Pie as a last ditch option, when we really should've left. Surprisingly 5 minutes later our order is out. The food was hot and the Cottage Pie was decent. The burger was inedible. It was quite obviously sitting under a heat lamp for those 25 minutes. (Ironic because it was cool enough outside that a heat lamp would've been nice on the patio.) It made the top bun crispy while the bottom was soft. The meat was poorly cooked and also dry. The rest of the toppings were such an afterthought they detracted from a dry overcooked patty. The Mac and cheese were in such low quantity that I thought they forgot them. When I brought up how the burger was so bad I didn't want to eat it, our waitress just offered to discount it. Apparently that didn't mean remove it or make it right, but instead give $1.90 off the price. Which ended up being about half the credit card fee I didn't see posted. Mad Dogs was really an affront to all 5 senses.

I don’t often leave bad reviews, however, the service we received was particularly poor at Mad Dogs. When we arrived we were told to sit anywhere we would like so we chose a nice table outside to enjoy the riverwalk. In my opinion the table we chose was likely in a blind spot for servers, but I do not think that warrants the mediocre service we received. We ordered a drink from our waitress, received it, and then seemingly got ignored by her for the next 20 minutes. This was particularly disappointing because we wanted to order more and instead of being approached again we watched our waitress stand around, not even engaging with other guests, for a lot of it. After the second attempt to flag her down as she passed us failed we eventually resorted to flagging down a different server to order another drink and some fries. It took another several minutes for our server to reappear to ask what we would like to order. In total we interacted with 4 different servers and the 3 who weren’t assigned to serve us did a better job than our original girl. If dining on the riverwalk please consider dining elsewhere. As for Mad Dogs, y’all should consider removing the table to the left of the stairs closest to the river as I believe this blind spot issue greatly contributed to our poor experience.

Paula Peña

We came to Hatd Rock Cafe in San Antonio with the best attitude of eating and enjoying a super nice space with the family and the reality is that it was HORRIBLE. They gave us a horrible table LITERALLY NEXT TO THE GARBAGE, and the waiter forgot to order food which never arrived. I ordered a margarita and it didn't arrive either, so I approached the waiter 4 times to remind him that my margarita hadn't arrived. Honestly, I don't recommend it. There are many better places to come than this one.

+1

Qui M

Worst experience ever!! Waiting over an hour for a beer is crazy 😧. We have been here for over an hour now. No food, half our party got drinks. Troy, the manager, appears not to be concerned. Our waitress, Gabby, was completely overwhelmed with the bar and several tables. Not to mention, see is pregnant! Troy never got her the help she needed even after I brought it to his attention. She did her best to accommodate all her tables but it was too much! I will never recommend this place to anyone. I can't rate the food because I'm still waiting on my kid's chicken tenders and fries 🤬 Update: Got the food after an hour 1:20. And it was terrible, to say the least. This was after a few bites. Another manager by the name of Earnest thought it would be colorful to tell me how much he loved Timmy Chan's chicken wiings in Houston. If you know you know

+6