McDonald's

Diego Velasco

I come by this location very often and most of the times I interact with this gentleman named James. He is absolutely exceptional. I can’t believe I get to interact with such a high quality individual like this at two in the morning. he gets it, he pushes through while wearing a smile and I know he has circumstances in his life that make it that much harder for him to work at this job. What I find interesting is that I only have that information because I was very interested in such an exceptional individual and so I went ahead and asked him about it and about himself. Not because he forced it on me but because I cared to pry deeper. I learned plenty from him and I was humbled by his attitude, as I myself am someone in the hospitality industry. This location has a piece of gold in James and I hope they recognize just how valuable he is because he is the type of individual that could make waves in an organization if recognized appropriately. Congratulations to the McDonald’s off I-10 by warzbuck because currently they are employing a truly special person. He’s the type of person that affects my interaction so positively that even as I sit here and write this I no longer care if my order is right or wrong or perfect or bad. I got to talk to James tonight and that’s more valuable than quick service or being right or perfect. We often forget these things, but every now and then we meet an individual that reminds us what it’s like to be human and interact with others. It’s interactions like this that foster community and individuals like James that are the catalyst for bridging these gaps. I often wish I had my own business and could steal/poach James and give him the life I believe he deserves. I hope this speaks volumes because that was my intention.

Traveling G's

I had enough McPoints to redeem for a Quarter Pounder and we had spotted the McDonald’s near our Hyatt Place on I-10. The app made ordering easy and we saved a little bit with the redemption. Our food came out in just a few minutes. The young man who brought us our order was professional and friendly. When the employee saw our dogs he asked if they’d like a PupCup…he ran inside and came back with some whipped treats for the dogs. Much thanks for taking care of some hungry travelers!

+4

Artie Med

This is one the most welcoming and friendly location! I'm very happy coming here and getting great service!

Dane Shanoski

The shout out goes to Zoe she's running the front register I ordered coffee very kind young lady excellent customer service skills she knows what's up I came in for a refill she remembered my order always with a smile on her face and kindness in her voice Keep doing what you're doing McDonald's you're doing it right and also a shout out to Corey great customer service too

Denise Fink

I'm here almost every other day as I live close by..the staff is always super friendly and attentive, however when I went for breakfast on Sunday the 12th, I got the incorrect order and as I already left I didn't go back. It was just one sandwich I got an egg McMuffin but I ordered a sausage biscuit with egg, small mistake but I also ordered coffee with sugar and it had cream in it. Food was a little cold. Still want to rate high as I never usually encounter problems at this location,could have been a new employee,stuff happens, maybe use it as a training tool, but I will still frequent this location often.

Douglas Duncan

Was short on time and needed something quick to eat. Placed our order for dine-in at the Kiosk and took our tent to the table. After 25 minutes of waiting for our food approached the front counter. Asked for a manager, was ignored, then was told that one of the young people working front of house, who seemed to ignore me, did not speak English. Ok, Grace given. Another 10 minutes goes by and I finally get to speak to a manager who doesn't apologize, just says that she just arrived. She did however take my receipt and I am certain she saw that our order had been served off and forgotten about. While we were waiting on our food three young men came out from the kitchen to greet their friends in the lobby and shake their hands and give hugs and then proceeded to give those people their food. They were not on break and I was without food and this frustrated me. Took an hour and 25 minutes to get two cheeseburgers, a basket of fries, and two snack wrap meals. Worst service I have ever received at this location.

Donovan Gregory

This is how much they fill up a large fry. Aside from that, the service is good. I just wish that they actually filled the fries up when I pay for a large. This might not even be a medium.

Buddy Davis

This location is easy to access, and the staff are helpful. However, major negative points due to the conditions of the restrooms. Filthy is too kind a word....gross, used paper products everywhere including all over the seats, unavailable soap, no towels (dryer did not work in the men's), bowls were partially obstructed by paper and visible waste. I dont recommend consuming food in or from a location that has visible filth everywhere that an employee would touch / be exposed to due to the high risk of contamination. I was going to take pics but frankly I was so disgusted that I was concerned about exposure via air particles so I quickly left.

Rara Brew

This location is dirty. The playground is super dirty to the point where you are not able to slide down the slide, just stick. The playground area also feels humid. If you have kids that enjoy the playground, this isn't the one

Aliyah Flores

What’s the point of ordering ahead on the app and paying ahead if I can’t even get my order. I ordered breakfast before breakfast left the app because I know by the time I got there I would be 5 minutes past breakfast. But since I didn’t show up to McDonalds before 10:30 I couldn’t get my order. I arrived around 10:35 the latest and was told no I can’t have my order they already canceled it. When I asked for proof of cancellation I was then shown how to cancel the order on my app and I had to cancel it myself.