The Halal Guys

Changju Zhou

I've been a Halal guys fan for 10 years. It doesn't change no matter I was in New York or now in California. It impressed me by its deliciousness and lots of food at an affordable price. However I was fully disappointed today. You can see from the picture that this was what the man gave me as a regular platter. It's just half empty. It's even worse when I see the previous customer getting a lot of food (like always) from a different person while I was getting this. I asked for more rice but only to be told that more rice will come with additional cost. I will remember the man serving me and definitely refuse his service in the future.

Renee

I order from here pretty often via doordash and today was just awful. Burnt meat glob of oil the food was cold and missing tomatoes and chopped peppers. Half the time I order they never put tomatoes even though it's on the menu. Lettuce and meat isn't worth $23

Communication is key for good customer service. Had a door dash order get delivered without many of the items I ordered. I was able to get my refund for the items but these service fees we get charged just to have missing items really sucks just to get items missing on your delivery that as well gets fees.. that being said, guys... Please answer your calls. I was really trying to find out if my items were onsite or if I was scammed by my driver. Not being able to get answers from anyone doesn't help keep positive relationships with your customers.

Unbelievably small portion size and low quality for the price!

shoxha21

I’ve been to many Halal Guys locations, including the original one in New York, and this is hands down the worst experience I’ve had. I will never come back and definitely do not recommend this location. I should have read the reviews before coming here, my mistake. Food: Tasteless and cold Atmosphere: Horrible smell (and not a food smell) Portions: Very little meat, mostly rice Service: Okay, nothing special I’d strongly avoid this location and go to the Santa Clara or Sunnyvale locations instead. Huge difference in quality.

Abdul Ryashi

I ordered there chicken and gyro mini platter 2 of them for delivery so I can’t just walk in and have them fix it in the description it has white sauce and hot sauce but they completely forgot to add it with out the sauce it’s dry and horrible

Lauren Alexis Ramirez

Very disappointed with food service! We opened our takeout food container and found gloves inside along with the tomatoes! Never getting from this store again!

Musheer Meer

gave uncooked meat, and bread was smelling like it's not fresh. veggies felt stale too store shows closes at 11, there was no chairs to sit on, they were all flipped. Never gonna take food from here again

Ali Oudjana

Very disappointing experience eating at this restaurant th HALLAL Guys. The food is overpriced for what you get. The rice and beef were not tasty at all, and the portion size was very small for a full plate. I expected much better quality and value

kedar naik

The qty is just quite less, it honestly feels bad to be handed this, I’d much rather choose a Chipotle bowl which costs slightly less than this but is fulfilling. Also, the food freshness wasn’t the best.

Maria Salcido

Overpriced for food that doesn’t even taste fresh. The rice was cold and hard, and while the meats were okay, they only offer about three topping options—which is wild for the price. It’s around $17 for a small plate of rice, protein, and a couple of toppings. We also ordered falafels on the side and they were dry and burnt. I will never be coming back. Wish I could get my money back 😭 this should be a crime!!

Luna Anderson-Young

I've always loved eating halal guys, but for whatever reason this location just sucks. Bread is soggy. Meat is dry. Rice is flavorless. Falafel is hard as rock. Workers are unfriendly and rude. Also the store always looks dirty, which really makes me wonder if they're taking necessary precautions when making food. I'd rather take the extra trip to drive out to the Santa Clara location than come to this place again.

T. Khattabi

They serve a pitiful amount of rice and chicken/beef on the plate for $15. For that price, a half empty plate is not acceptable, when I asked them to fill the platter that I’m paying 15 bucks for, they said it would cost more for “extra protein” and started arguing. I don’t have time to argue about food so I walked. Poor service, tiny portions, and the soda machine is always broken or out of stock. Been going to Halal Guys for 8+ years and they’ve been on a sharp decline for a while now, this place is the prime example of that. These issues aren’t exclusive to this location, the Fremont and Santa Clara locations are also terrible. There are plenty of alternatives for the money, save the headache and go elsewhere.