Taco Bell

Old school building is kind of neat. Bathrooms are outside. Brick and mortar building, like it's been there since the beginning.

I think that the bad reviews of this location reflect the entitlement of a lot of people that most food service workers in SB have to experience on a daily basis. I absolutely love everyone that works here and they’ve never been anything but kind. Sure, they can have a wait sometimes, but honestly pretty rarely, it’s literally the only Taco Bell in SB unless you want to drive 10-15 minutes to the mesa location (which is more expensive anyways). I work in service and if you treat the people here with decency (which I know can be hard for some people) you’ll get it in return. I literally never write reviews lol but as someone that’s been coming here for years I can’t say enough nice things about these employees and how hard they work at minimum wage AND no tips, tip them anyways obviously even if they say no! Be kind and get kind. They rock. They won’t mess up your order through the kiosk or if you order online and if they do tell them but be NICE! They don’t get paid enough to deal with ur bs. Lots of appreciation for the oldest TB location in CA! We love uuuu

Great service and employees are hardworking. Food was above expectations and promptly made. Will return soon!

Greasy goodness. Got the Mexican pizza. No dihariea this time!

This Taco Bell is beauty in its purest state. Everything you order will be hot and loaded inside tortillas that aren't dried out husks. Your sauce of choice will be abundantly provided. This is the standard. You'll know it's true the moment your order arrives. Piping hot, and assembled with the sort of competence that renders any further explanation unnecessary. You've experienced it before - this is it now.

I don’t know who that lady at the front counter is, but she is an amazing person. DoorDash messed up our order and this lady turned my night entirely around. She deserves a raise and every praise someone can give. Will be going back to get her name because I just truly am blessed she was working this evening. Best Taco Bell in the city hands down, she’s the whole reason.

Jack Neenan

Greasy goodness. Got the Mexican pizza. No dihariea this time!

Corrie Herwig

Old school building is kind of neat. Bathrooms are outside. Brick and mortar building, like it's been there since the beginning.

Blake

This Taco Bell is beauty in its purest state. Everything you order will be hot and loaded inside tortillas that aren't dried out husks. Your sauce of choice will be abundantly provided. This is the standard. You'll know it's true the moment your order arrives. Piping hot, and assembled with the sort of competence that renders any further explanation unnecessary. You've experienced it before - this is it now.

Ryan Zeidler

Great service and employees are hardworking. Food was above expectations and promptly made. Will return soon!

Shae

I don’t know who that lady at the front counter is, but she is an amazing person. DoorDash messed up our order and this lady turned my night entirely around. She deserves a raise and every praise someone can give. Will be going back to get her name because I just truly am blessed she was working this evening. Best Taco Bell in the city hands down, she’s the whole reason.

Brenna Carney

I think that the bad reviews of this location reflect the entitlement of a lot of people that most food service workers in SB have to experience on a daily basis. I absolutely love everyone that works here and they’ve never been anything but kind. Sure, they can have a wait sometimes, but honestly pretty rarely, it’s literally the only Taco Bell in SB unless you want to drive 10-15 minutes to the mesa location (which is more expensive anyways). I work in service and if you treat the people here with decency (which I know can be hard for some people) you’ll get it in return. I literally never write reviews lol but as someone that’s been coming here for years I can’t say enough nice things about these employees and how hard they work at minimum wage AND no tips, tip them anyways obviously even if they say no! Be kind and get kind. They rock. They won’t mess up your order through the kiosk or if you order online and if they do tell them but be NICE! They don’t get paid enough to deal with ur bs. Lots of appreciation for the oldest TB location in CA! We love uuuu

I think this location is my least favorite TB in all of SB County! I’m done trying to make it work. The folks in the kitchen just can’t get it right - order from the kiosk, they mess up the order. You order in person, they mess up the order. Order through the app, they really mess up the order! I’m tired of paying for upgrades and add-ons only to NOT receive them. No thanks! I’ll satisfy my cravings elsewhere 🙂‍↕️

The service is great but the food quality is terrible. If you can go to the Mesa one, do so. The amount of food per serving is so small and poor quality compared to other Taco Bells locations

Carey V.

I think this location is my least favorite TB in all of SB County! I’m done trying to make it work. The folks in the kitchen just can’t get it right - order from the kiosk, they mess up the order. You order in person, they mess up the order. Order through the app, they really mess up the order! I’m tired of paying for upgrades and add-ons only to NOT receive them. No thanks! I’ll satisfy my cravings elsewhere 🙂‍↕️

Lawrence Eady

The service is great but the food quality is terrible. If you can go to the Mesa one, do so. The amount of food per serving is so small and poor quality compared to other Taco Bells locations

Juan Carlos Lopez

I love taco bell but since they put the order on your owne screens is not good my parents are old school an they don't know how to use does. to me is not right table bell will loose lots of ppl . soon they would close for that. taco bell on milpas st in santa barbara ca

Will not be returning to this location. Hair in my food. Nearly gagged from biting into food and finding it. Customer had dog inside and two employees pet the dog and did not change their gloves after, they just continued working. I am not surprised finding hair in my food with this type of behavior. And especially during this pandemic.

Corey

Will not be returning to this location. Hair in my food. Nearly gagged from biting into food and finding it. Customer had dog inside and two employees pet the dog and did not change their gloves after, they just continued working. I am not surprised finding hair in my food with this type of behavior. And especially during this pandemic.

Unprofessional and Disrespectful Behavior from Taco Bell Employee I’m writing to report an extremely unprofessional and offensive experience my sister had when calling one of your Taco Bell locations. She called to ask if she had possibly left her wallet there. Instead of being assisted, her call was repeatedly hung up on. When she called back again, an employee answered the phone by saying “chinga tu madre,” which is highly inappropriate and offensive. After that, they left the phone off the hook to prevent further calls. This kind of behavior is unacceptable and deeply disrespectful. Customers deserve to be treated with basic courtesy and professionalism. I hope this matter is taken seriously and addressed with the appropriate disciplinary actions and staff training.

I ordered a lux craving box on the app.It's not that much food. I was waiting around for my food.I saw people come in place to order and grab all their food for a whole family So I asked if my order was being worked on. The employee that I asked gave me attitude and rolled her eyes at me. I waited twenty minutes just for Chalupa, soft taco, 5 layer burrito and chips..

Taco Bell corporate should take over - I’m not here to go in details

We were mostly disappointed.l sorry to say. While the classic Taco Bell design of the building was reminiscent of my earliest infatuation with this chain, the modern signage was too high to even read and the total lack of hospitality in a non busy time left me uneasy. The pickup package was turned backwards so I waited not knowing my meal was ready; meanwhile the app said it was still being made. A good 5 minutes went by before someone asked what my order was. To their credit. Meanwhile half of the food was not edible. The chalupa was not fully cooked and the amount of chicken and flavoring in the chicken cantina burrito make the meal a massive disappointmen😜t. Except, the potato soft taco which was very good,however cold because of the delay. We were traveling so it was not possible to return.😆

Avoid Mobil orders at this location. I live close so this is a very convenient location. Food I do receive is always great and the staff is lovely. HOWEVER, I have never received 100% of my purchased items when ordering online. I am always one taco or burrito short. At first I was happy to let it slide since I was ordering at busy times of the day, but after my third missing item in 2 weeks, I'm starting to think that this is intentional.

The braintrust at this location lost my online order and refused to make it despite me showing them the confirmation on the app. Employee was rude and dismissive. Is this how you run a business in 2026? Take people's money and refuse to help them? Disgusting. I expected more from a national chain.

sid verma

Taco Bell corporate should take over - I’m not here to go in details

Dianey Cantu

Unprofessional and Disrespectful Behavior from Taco Bell Employee I’m writing to report an extremely unprofessional and offensive experience my sister had when calling one of your Taco Bell locations. She called to ask if she had possibly left her wallet there. Instead of being assisted, her call was repeatedly hung up on. When she called back again, an employee answered the phone by saying “chinga tu madre,” which is highly inappropriate and offensive. After that, they left the phone off the hook to prevent further calls. This kind of behavior is unacceptable and deeply disrespectful. Customers deserve to be treated with basic courtesy and professionalism. I hope this matter is taken seriously and addressed with the appropriate disciplinary actions and staff training.

James Bronson

I ordered a lux craving box on the app.It's not that much food. I was waiting around for my food.I saw people come in place to order and grab all their food for a whole family So I asked if my order was being worked on. The employee that I asked gave me attitude and rolled her eyes at me. I waited twenty minutes just for Chalupa, soft taco, 5 layer burrito and chips..

codegreens

I don’t normally leave reviews but I got a Grubhub order and this has to be one of the worst Taco Bell’s I’ve ever gotten food from. Got a 5-layer burrito, it was one (beans). Got a Baja blast, got a Baja blast freeze, literally harder to make. Got a cantina soft taco and the entire thing was cold. Honestly, I get Taco Bell is not supposed to be 5-star Mexican food but goddamn this was bad.

Mary Uebersax

We were mostly disappointed.l sorry to say. While the classic Taco Bell design of the building was reminiscent of my earliest infatuation with this chain, the modern signage was too high to even read and the total lack of hospitality in a non busy time left me uneasy. The pickup package was turned backwards so I waited not knowing my meal was ready; meanwhile the app said it was still being made. A good 5 minutes went by before someone asked what my order was. To their credit. Meanwhile half of the food was not edible. The chalupa was not fully cooked and the amount of chicken and flavoring in the chicken cantina burrito make the meal a massive disappointmen😜t. Except, the potato soft taco which was very good,however cold because of the delay. We were traveling so it was not possible to return.😆