Juan Valdez Café
Coffee shop · Santiago de Cali
Sobre Juan Valdez Café
At Juan Valdez Café, we're passionate about serving up a taste of Mexico in Santiago de Cali. Inspired by traditional Mexican cuisine, our menu features popular favorites like tacos, quesadillas, and nachos, all made with fresh ingredients. Our customers rave about the warm and inviting atmosphere,...
At Juan Valdez Café, we're passionate about serving up a taste of Mexico in Santiago de Cali. Inspired by traditional Mexican cuisine, our menu features popular favorites like tacos, quesadillas, and nachos, all made with fresh ingredients. Our customers rave about the warm and inviting atmosphere, where friends and family can gather to enjoy delicious food and drinks. We're proud of our attentive service team, who always go above and beyond to ensure a memorable dining experience. From the crispy tortilla chips served alongside our signature guacamole to the vibrant colors that adorn our walls, every detail at Juan Valdez Café is designed to make you feel like part of the family.
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Opinions de Juan Valdez Café Santiago de Cali
It's taco bell what do you expect... Of course it's good
I am updating my past REVIEW. I've now changed my one star review to a five stars. To be fair, that negative experience was the only bad one I encountered. I have had lots of positive experiences too. The last time I went inside the restaurant, the ladies bathroom was very clean and all of the supplies were stocked. I was impressed! Their food is consistently good and quick! PREVIOUS review : I'll start out by saying I've been coming to this particular Taco Bell for many years and have always had a good experience with good food. Not even close this time! I just went through the drive through here on 4/1/2024 @ 6:45 pm and ordered a crispy chicken taco and a cinnamon twists. I put one piece of the cinnamon twist in my mouth and it was nasty.. Tasted like it had been cooked in very OLD oil. I had to spit it out, it was so gross I couldn't stomach one bite. Errr I next took my first bite of the crispy chicken taco and all I got was 2 sides of a crispy tortilla. Zero meat! what!? I stopped my car and opened the wrapping up and there was literally like 1.5 tablespoons of chicken in it. GRRR I've had these chicken tacos before in the past 2 weeks and they had the right amount of meat on them, no problems. So I immediately turn around and go back to the restaurant and go to the counter inside.. and I stand there.. and I wait a little longer... and a lil longer still... I can see the manager is looking right at me, but he continues with what he was doing and ignores me. Clearly, I already have my food and I'm back up at the counter needing assistance. I finally had to get the attention of another worker to ask for the manager. The manager tells me that amount of chicken is the amount they give,. I say BS. The taco is practically all tortilla and nothing else. It wasn't worth 50 cents!! He never apologized or acted like he genuinely wanted to make things right. Ugh. After requesting it, I did get refunded. And a new chicken taco in a bag to go, with... no napkins. So I go into the seating area to get some napkins but guess what?! The napkin container, which is the only one I could see in the seating area, was completely empty. No napkins. Surprise, surprise.. ((sigh)) I walked out. I wish I had taken a picture to post of the taco before taking it back. What an absolutely horrible experience at Taco Bell and I think whoever this manager is.. needs to have some serious training on customer service! He is horrible. There's lots of other fast food places to choose from...
This must have been the absolute best Taco Bell I have ever been to. The restaurant was spotless and well taken care of. The crew was friendly, fast, efficient and worked very well together. Service was excellent. My order came up very quickly after I had ordered it and everything was as I had ordered it, very accurate. And the food was excellent. I'm a bit of a fast food connoisseur (unfortunately) as my job leaves me little time for anything else, and when I say that they nailed it then they really did. Not only was the lettuce fresh, but it was crisp! You're lucky if you get lettuce that isn't brown or disgusting at most fast food places, but this place had CRISP lettuce! Amazing. As was my experience at this Taco Bell location. Every fast food restaurant should strive to be on par with this one. My hat is off to the manager and crew, a job very well done.
Took my boys there today they were friendly efficient even gave the boys a treat. Best Taco Bell Ive been to in a long time.
The food her is always perfect! They never miss my order and the quality is at the top of any taco bell around.
The employees were all friendly and the restaurant was clean and quiet. The food was great as well I highly recommend their vegetarian menu. Come to think of it I've never really had a bad experience at a taco bell. The staff even took extra care packaging our food.
The employees are always amazing. Super nice and respectful.
Using Taco Bell's app is not great. Ordering a bean burrito with green sauce is NOT possible on the app. Getting an actual worker to help is not easy because they either want you to use kiosk or app. Neither of which will allow green sauce to be added to a bean burrito.
Didn't wait too long. The service was fast and the cashier was so kind to have brought out my food to the table. Efficient and professional. Atmosphere is peaceful and clean.
Had a good selections of veggie craving vegetarian menu. The cheesy jalapeno pizza. Fiesta veggie burrito, cheesy bean &rice burrito, spicy potato soft tacos, and the black bean chalupa supreme are all very good and reasonable pricing. My favorite is the cheese quesadilla and the veggie power bowl, and finish with their yummy cinnamon twist or the cinnabon delight for a satisfying meal.
Connor was the man! He showed excellent customer service and took care of my friends and I when we ran into some hiccups. Give this dude a raise 💪🏽👊🏽
It's a good Taco Bell for a Taco Bell. Friendly enough.
Too expensive. The meat that goes in this food can not be sold at stores. Caution... Although it tastes great it's fast food
They don't sell milk quite a few Taco Bells don't sell milk so it doesn't help people with diabetes. So some taco bells I will avoid because they don't sell milk and I don't like alot of diet drinks they sell
Got the nuggets, they were so burned i had to throw them away. The manager did give me a chance to get new ones after work but I got out to late. Usually I let it slide but the way they served me those pieces was disrespectful
I went to this establishment last week around 11 am. The lobby only had 2 people eating, and the drive-thru had about 3 cars. I went inside to sit down and eat. I waited 4 minutes before a young lady working there looked at me and said, "Can you order at the kiosk." I said no thank you, and I left. I am old school. I don't want to order at a kiosk. If I have to order from kiosk, I don't need it. I was very disappointed. I get it they don't want to pay employees $20 an hour so they have minimal employees. I think the customer should have a choice whether they want to use the kiosk or speak to a live person. I am young enough to use a kiosk, but i refuse to. What about our elders who have no clue nor do they want to be bothered with a kiosk. Maybe when these establishments lose enough customers, they will either hire enough employees to help the front or they will close! Not to mention, they mopped the outside and inside at the same time, so all the floors were wet along with the walkway!
Very poor customer service in the drive thru, who ever took our order had a negative and condescending attitude. We asked for a cheese quesadila not spicy and we got a spicy chicken quesadila. Terrible customer service and bathing but attitude. Worst taco bell experience we have ever had!!!!
The food is fine, however they struggle with following the items on the order. Rarely do I get the sauce I ask for. I just went through the drive through, requested two spicy potato soft tacos with no lettuce, and add black beans. I get my order pull around, look in the bag and my tacos are covered in lettuce. Go into the store and ask for my order to be remade and again specify NO LETTUCE. Im not rude about it, they were getting a lot of orders I can understand a rush. However after I watch the guy making the order look at the receipt and still add lettuce to my tacos for a second time I feel like either they don't care or simply can't read.
I usually go in and always had great service. decided to Door Dash tonight because I was tired. only got 3 of 13 items ordered. DD driver only had the one bag. I called the store and very nicely explained and asked if the rest of the order was there to be picked up and was hung up on. I will never DD this location again and I'm 95% sure right now that I will never go into this location again either. which is sad, because I go here a lot. and I wasn't mad and I was nice when I explained! I would have driven down to get the rest since it wasn't far away. but to be hung up on is just wrong. and the DD driver said to call and it could get resolved. guess that serves me right for being lazy! lol
Worker seemed impatient and frustrated. Got my Crunchwrap, and I notice after a few bites that there was zero meat. So I decide to open it up and there was literally a quarter of meat in my Crunchwrap. I’m not sure for the company but this is false advertising if the picture clearly shows a completely different Crunchwrap from what a customer purchases. The expectation isn’t there of course, since it is a fast food chain but this is just disappointing overall.
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8750 Elk Grove Blvd, Elk Grove, CA 95624
Santiago de Cali, CA 95624
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park in Sacramento County, California, United States of America
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