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DQ Grill & Chill
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Seymour

DQ Grill & Chill

★★★★ 3.6 · 100 reseñas

En DQ Grill & Chill, te damos la bienvenida a un lugar donde los sabores clásicos se unen para crear momentos inolvidables. Somos el hogar de los irresistibles helados soft-serve y batidos emblemáticos, perfectos para acompañar nuestras deliciosas hamburguesas y patatas fritas. V...

DQ Grill & Chill

Ice cream, burger · Seymour

3.6 · 604 ressenyes Google
www.dairyqueen.com

Sobre DQ Grill & Chill

En DQ Grill & Chill, te damos la bienvenida a un lugar donde los sabores clásicos se unen para crear momentos inolvidables. Somos el hogar de los irresistibles helados soft-serve y batidos emblemáticos, perfectos para acompañar nuestras deliciosas hamburguesas y patatas fritas. Ven a disfrutar de un...

En DQ Grill & Chill, te damos la bienvenida a un lugar donde los sabores clásicos se unen para crear momentos inolvidables. Somos el hogar de los irresistibles helados soft-serve y batidos emblemáticos, perfectos para acompañar nuestras deliciosas hamburguesas y patatas fritas. Ven a disfrutar de una experiencia auténtica y llena de sabor en un ambiente acogedor y familiar.

Què diuen els clients de DQ Grill & Chill

Seymour's DQ Grill & Chill receives mixed reviews. While some customers praise the improved food quality, friendly staff, and clean restrooms, many report long wait times, dirty tables, and order inaccuracies. The chocolate shakes and #3 burger receive positive mentions.

Plats populars

chocolate shake #3 burger fries (5) ice cream cones Blizzard tacos chicken strips

Ideal per a

Ràpid Turistes Famílies

Tip: If you go, be prepared for potential wait times and double-check your order before leaving. Some reviewers suggest the chocolate shakes are a good choice.

Services

🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Què veure a prop

First Christian Church
Patrimoni
A 401m

First Christian Church

iglesia

Veure detalls
Early Community Building
Patrimoni
A 469m

Early Community Building

edificio

Veure detalls
Community Church
A 641m

Community Church

iglesia

Veure detalls

Dades de Wikidata

Explora els voltants de DQ Grill & Chill

DQ Grill & Chill es troba a Seymour, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.

Patrimoni Històric

  • First Christian Church (A 401m) — historic place in Seymour, Baylor County, Texas Monumento histórico grabado de Texas
  • Early Community Building (A 469m) — historic place in Seymour, Baylor County, Texas Monumento histórico grabado de Texas

Edificis Religiosos

  • Community Church (A 641m) — church building at S. East at Morris Seymour, Texas

Dades de Wikidata

Preguntes freqüents sobre DQ Grill & Chill

DQ Grill & Chill es troba a 111 E California St, Seymour, TX 76380, Seymour.
A prop de DQ Grill & Chill es troben llocs d'interès com First Christian Church, Early Community Building, Community Church.
DQ Grill & Chill ofereix cuina ice_cream;burger.
DQ Grill & Chill té horari d'atenció. Consulta el perfil per horaris actualitzats.
DQ Grill & Chill ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a DQ Grill & Chill segons les opinions dels clients són: chocolate shake, #3 burger, fries, ice cream cones, Blizzard.
DQ Grill & Chill és ideal per a menjar ràpid, turistes, famílies.
Seymour's DQ Grill & Chill receives mixed reviews. While some customers praise the improved food quality, friendly staff, and clean restrooms, many report long wait times, dirty tables, and order inaccuracies. The chocolate shakes and #3 burger receive positive mentions.
If you go, be prepared for potential wait times and double-check your order before leaving. Some reviewers suggest the chocolate shakes are a good choice.
604
Ressenyes

Opinions de DQ Grill & Chill Seymour

3.6
604
5★
42%
4★
20%
3★
12%
2★
8%
1★
18%
Ressenyes (100)
D
Diana Bittle

Andrea and Kylie were great. Ice cream is wonderful

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LFD

The hunger buster always taste amazing no matter what store

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brent cantrell

Dairy Queen in Seminole, usually halfway point when I drive from Whitesboro to Lubbock. Stop there to get something to drink on the way. And if I haven't eaten that will be much stop and always wind up with a blizzard to take me through the rest rest of the way. Atmospheres good and clean the people behind the counter really nice never had a problem there since I've been stopping, probably been there 10 times always wonderful.

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Jennifer Small

Went there on the way from Lubbock back home to Dallas. Everyone was super super sweet. I had my blizzard in no time. (choco dipped strawberry. Delicious). A mega Karen swooped in and was super nasty to a cashier, but he handled it great. Nobody deserves to be talked to like that, but super proud of him.

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Midlife Kris

Burgers done as requested and chicken strips were also well made. Staff was friendly and prompt and restaurant was clean. Overall great experience and great stop on our road trip!

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Amber Cass

I didn't know they have different food at Dairy Queen in Texas, I really enjoyed the spicy sandwich I got and thought it was neat they have steak fingers. The place was clean and service was friendly and prompt.

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D Willard

Great Dairy Queen. Food was great as well as service. Super clean nice atmosphere with kind attentive employees. Will be back for sure.

A
Angel Fults

This place was great. Fast and friendly service. The food was ok, but my fries were cold.

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GiGi Love

We have passed through here twice now when traveling. All together we steak fries, a taco, deluxe nachos, those dilly ice creams and some rootbeer floats. Oh and a cone ice cream. It was all very delicious. The Congress not your traditional pictured cone though, for a dairy queen. Staff was friendly. 1 suggestion woukd be to check the bathrooms. 1 of the seats had poo on it and when we came back through 2 days later it had the same poo on it

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Randi G

Can't say about atmosphere when you go thru the drive thru. The gentleman who took my order & brought my food out to me was so pleasant!! I was there in the middle of the night traveling thru Texas & New Mexico. My cheeseburger was awesome. All the veggies were fresh, but I was shocked at the size of this burger. Usually a fat food burger is 3 inches in diameter. This burger was 6 inches. It was huge & yummy!! Onion rings were great! Pleasant surprise on a long late night drive!! Thank you Dairy Queen!!

A
Adam Sturgeon

I haven't had Dairy Queen in quite a while so I decided to give it a try tonight and was very glad I did. The food and service were amazing. What stood out the most to me was the young lady working the front alone was super friendly and she stayed busy the entire time I was waiting on my order, even though they weren't busy she stayed busy cleaning and looking for something to do which is a rare thing in the workplace anymore 👏🏼👏🏼👏🏼

A
Audie proctor

This is an excellent example of what a Dairy Queen should be. The dining room is awesome with three main areas of seating. The staff was fast, friendly and delivered food quickly and correctly. The food was hot and freshly cooked.

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Joey Rima

I am really thankful for how hard the girls were working today. It was busy and they still found the time to buy bananas at the store for our banana split.

M
Mary Lou Vasquez

Awesome service, good,fast service & 🔥 Hot. Enjoyed it. Girl at the window must really love her job. Great customer service 👏

G
Get It On Jonez

Wonderful experience. Stopped through on our way to Lubbock, and the drive-thru clerk was exceptional. Wish I knew her name. The food (tacos & chicken strips) were great.

S
S

Always nice. I drive through this town and they are great people.

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Stacy Takes a Bite

Went through the drive thru for blizzards. They hit the spot on a hot day. The girl at the window turned each cup upside down. I think they're required to do that? Anyway, super good and made just right. My brother said his location in Louisiana offers pup cups. This place didn't, but could be they didn't see our pups or that they were too busy. We enjoyed our blizzards for sure. I was glad to see they had a mini size, which was just perfect.

H
HALFDEADEDC

Quick fast amd the staff didnt forget a thing and it was a big order nice place the town another story

F
F S

2/01/2026 at 7:30 pm - 8:05 pm BEST DAIRY QUEEN EVER!! Whoever were the people working here today and around those times are awesome. Very polite, patient, fast paced, and on top of things. Amazing prices compared to other Dairy Queen’s, well cleaned and managed, well stocked in the dining area with napkins and other, bathrooms were clean and well stocked as well, etc. The food didn’t taste gross and didn’t taste overly greasy, it tasted like ACTUAL real food and was fresh. Loved it and will be favoriting this specific Dairy Queen so we can come back if we’re ever in this area again!!

Nancy
Nancy

Best DQ we’ve been to in a long time. Food was delicious and the service was great!

Dale Berry
Dale Berry

I’ve been through a few times and parked across the street, but tonight, I wanted somewhere to sit and have a meal…as I crossed the street, talking to my daughter on the phone, I informed her that there was sonic, and Dairy Queen…they both serve the same types of food; how does one choose…?? Her response, eat at whichever has the most customers…so, I walked in to a packed DQ, and was not disappointed…Mr Nathan quickly welcomed me, took my order, offered my drink cup and handed me my blizzard, flipped of course…as I patiently awaited my food, I loved walking around the area reading the history placards throughout the building…I knew I made the correct choice the second Mr Nathan delivered my food and checked to see if all was correct…the burger, onion rings, and one taco were actually beyond expectations…I had to save the other taco for later in the night…maybe because I filled up on my blizzard before my food was hot and ready…the rest of the crew, amazing…!!! Everyone was welcoming, friendly, and treated each other as family…not those family that just show up around Christmas for gifts, but those family that gather every weekend for cook outs and games…thank you all for the great food and amazing service…I now understand why more of the locals were at your location and not over at sonic…even the local officers of the law drove through to grab snacks…great job DQ family..!!! Much appreciated…!!!

Rodney
Rodney

Food has improved since the new people started. Ask about the Dixie special 🔥🔥🔥✌🏽

Heather
Heather

Tables were dirty, but other than that we had a great experience. Bathrooms were clean, staff helpful and nice, food fresh and delicious.

Ken Sellers
Ken Sellers

There are two chains that make a better chocolate shake than all the rest: DQ and Chick-Fil-A. The shakes we got at the Seymour DQ were great: not too thick, and not too thin. So glad we stopped in!

Titus Ferguson
Titus Ferguson

Ordered #3 burger it was awesome. Great staff. Great Texan hospitality. Nothing but the best right here in Texas.

Thomasina Pierce
Thomasina Pierce

Took a little extra time but food was hot and tasted great with one exception the French fries needed to coke a little longer but the tasted good

Julie Despain
Julie Despain

I’d like to say that this place was clean even The restrooms were clean. The lady who took our orders is very friendly and she even bought us our meal. She made sure we were OK.

K
KDB Rodriguez

The chicken strips, fries, and sweet ice tea were very good. We received prompt and friendly service. I took one star off because it was rather expensive.

B
Brian Lambert

Friendly staff, fast service consistancy of food. I ordered a triple buster burger and it was hot juicy and out to me in about 6 minutes from order to table. With only 3 staff that's good service.

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Linda Drane

Nice people, bathrooms clean. Soft ice cream has changed and made me sick to my stomach. Steak basket was very good.

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Tina Brown

Stopped here after my Dr.s appointment to eat lunch. Everything we got was delicious and hot. Good customer service and the dining room was clean. Will go back again soon!

a
anthony ho

Found this DQ while on the road, and it was very popular. Food is okay, service is okay. It's in the process of remodeling, so restrooms are outside on a trailer. Menu has tacos and salads in addition to the usual DQ food. One of three fast food choices (the others being Chicken Express and Subway) in Seymour.

m
michael H

This Dairy Queen is located in the perfect spot for a quick lunch while traveling. I have been stopping here for years and have always had a great experience. The parking lot is easily accessible and the restrooms are always clean and functioning. The staff are always friendly and eager to help.

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Jasmine Mitchell

We went 5 minutes until closing time a and instead of servers with attitudes and resentment just wanting you to go home so they can go home, we got servers and cooks that were polite and attentive that served Fresh hot food and all around good vibes. Good job night shift. Yall give America hope! The floors were messy but it was closing and they were under staffed so it wasnt a big issue for me! ♡

b
bea schefferlie (bea456)

Had been waiting in the car for 20 minutes. Ended up going home with nothing. Update: We went back here again, but this time we actually got food! Fries were pretty damn good

J
James Martinez

When it comes to reviews, I am very partial to rating the entire experience. As such, let me begin by saying this was very close to being a 3 star because of the extremely long wait we had to endure. 10 mind in line to just place the order, then 25 mins to get our food. However, the servers behind the counter were amazingly chipper even though they knew they were deep in the weeds. Even their little monster showed that they were over 30 mins on a few orders. This was obviously due to being short staffed. They only had 2 workers behind the counter and 1 in the kitchen 😵. At the end of the day, service with a smile keeps this a 4 star rating. Keep up the good work, but remember to staff a little heavier on Sundays during that peak time.

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Phyrexia Hive

Don't be mistaken by name. They do have pretty good burgers. I mainly go there one thing. The peanut butter parfait. It's simple and delicious. I would recommend this restaurant over the sonic. Sonic gives me food poisoning, dairy queen however does not.

H
Hay Hay

Grilled chicken sandwich was yummy but they was out of a lot of stuff and my husbands burger was so dry he said he needed to dip it in water and we had to wait 20 min + for our food in drive through

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Terry W.

1st the speaker is out so you have to wait to get to the window to order then the kid had airpods in his ears and couldn't hear the order till he finally decided to remove one and it was still wrong the burgers had no cheese and though the fries were fresh they had way too much salt. I get there are not many choices here in Seymour but wouldn't be my 1st or 2nd choice again. I guess to their advantage much of their business is probably traveler's they never see a 2nd time

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Terry Norman

It's an oasis in the middle of nowhere. Pretty clean and friendly people. About the ONLY place to eat out in Seymour. If you've been in another DQ, this is exactly like all the others! Will go back if I'm in the mood for good ice cream and a hamburger.

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David Nobles

Usual DQ experience. Wait staff a little unfriendly. No one in the restaurant and food took 10+ minutes to arrive.

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Sara Rogers

This DQ is really hit or miss. It relies ALOT on the staff working when you go in. My family and I have had nice meals and desserts there. We have also had staff that was so lazy rude, with cold food and even the drinks tasted off, and music so weirdly loud that we just to go home and eat. Recently we have decided not to go there anymore as we are never sure if we are going to get a good meal. The 3 stars are for all of the people that were actually pleasant and did their jobs well otherwise it'd be 0.

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Trevor “Bear” S

Burgers can be the best or ok depends on who's on shift. Everything else is always prepared well As of this review [06-14-24] , the drive-through speaker is broken, so drive up to the window to order

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John Speer

I'm being gracious at the 3 star. It appears that there were only 2 employees working at noon on a holiday weekend; thus, not real quick service. The burgers were satisfactory, but you had to get over all the dead crickets laying on the floor at various places throughout the dining area. This place needs a deep cleaning, more staff, and just more attention to the dining environment. Also, half of the fountain drinks were out of order and they had no cheese for cheese burgers. I have a feeling that if DQ corporate walked in there, the owner would get the belt!

E
Ernest Terry

Service was ok, but the steak fingers were way too salty, and they had been clumped together in the fryer and had spots where it wasn't cooked. My wife got the burger basket and liked hers.

D
Debi Watson

Buns were cold, burger patty was cold, cheese wasn't even melted. Fries were hot, at least they had that but main issues were the buns, not fresh at all!! Won't go back

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Summer Ellington

I got sick... The last three times I have been there never a problem but oh man. The staff were really nice and it was clean but iono the gravy was off. I always get the same thing and didn't taste right and the rest of my trip was ruined which was a huge bummer. One star because I got sick but the people who got burgers totally fine. I got CFS fingers and I think some thing was off with the gravy. We were treated well. For all I know it's a supply chain issue bec everyone else was fine.

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Taylor Grube

Didn't get my fries with the combo and lady at the counter should get a different job if she hate this one so bad

M
Matthew D

15 min to get 1 cheeseburger 🍔 This place has a major issue with flies too 🪰

Josh
Josh

Stopped in at DQ in Seymour and the experience was pretty disappointing. We waited around 30 minutes for our order, even though it wasn’t very busy. Several tables in the dining area were dirty and didn’t look like they’d been wiped down in a while. Service felt below par overall. The one positive was that the food was at least hot when we finally got it.

Max Moreno
Max Moreno

The bread was dry and the fries didn’t look like they were freshly made. The only thing good were the pickles, cheese, customer service and the drink. Other than that. Won’t be coming back to eat.

Matt
Matt

Passing through town, and stopped by the drive thru. Only ordered 2 burger combos, and waited for over 30 min. I thought they were butchering the beef and growing the potatoes for the fries, as long as it took to make a couple of lunches! We were the only ones in the drive thru. The good finally arrived, and it was bland. The fries looked as though they were cooked in old oil, and lacked salt. Should have went to the Aslups across the street.

B
Ben Frith

Worst burger i have ever ate!! My french frys looked like they had been cooked 3 different times dark dark brown not golden brown. Do not go here for food. This place should be closed down!! And i eat alot of fast food.

A
Amber Morales

Horrible experience! We were passing through and decided to stop real quick. As we approached drive thru thru asked us to wait. We waited a good five min and they never got bavk to us. I tried to get their attention and with no luck i decided to just run knside real quick only to see that the line of UNHAPPY CUSTOMERS was backed all the way to the door. At that point i didnt need an explanation i only needed to take the hint save my money and get the heck outta there! After reading other reviews i am NOT surprised . they really need to get it together. We usually get great customer service at any other dairy queen but this one needs a HUGE change. We will NEVER.GO BACK HERE. id rather eat an.allsups chimichanga lol. BTW this was on 11-4-2018 @ 2pm

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Shane Tucker

Ordered 5 number 4's. Took them 30 minutes to make it, and when i got my food, it was all grilled chicken sandwiches. The blizzards were great though.

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Kalee Edwards

We are in a semi. Always stop here when coming through town. Inside was closed, no signs anywhere, and no one came to explain!!!! People in a semi can not go through the drive through. Not happy we were ready eat.

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jessica swindell

The worst customer service! Waited a while at the drive through to even get someone to speak to me, come to find out the speaker is broken. Then I get up to the window to order and the person helping me was very rude.

S
Steven Williams

Consistently the worst customer service I've ever experienced at ANY restaurant. Today was the last straw, received a hamburger without the meat. Returned to this location to have it remedied, they took the meatless hamburger back, placed meat on it, and handled it without gloves. I am fairly certain that is not the correct procedure, and it was also a waste of 30 minutes of my time to drive all the way back. I will never purchase food here ever again.

M
Melinda Weast

Aweful service. Ignored for 10 min before we could order and then while standing there still didn't get 2 blizzards for another 20 minutes. Meanwhile drive through orders & call in's were taken care of. Seriously thought about leaving & going through drive through to get faster service.

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SeaTheBlondie

The only thing I like here is the fries and ice cream. Lol idk why but every time I order a #1, which is the same thing I always order. My burger either hasn’t nothing but ketchup on it, or everything on it. Either way always luke warm. I showed up at 10:05 after they opened and still waited almost 30 minutes for two combo meals. I only waited because Chicken express doesn’t sell burgers and I absolutely won’t eat at the sonic in town. When I showed up early I figured the burger would be at least hot and you could tell it had already been under a heat lamp for to long just by the cheese. Lol staffs always nice, the food just kinda sucks.

B
Brian Breckles

Worst service by a manager at a fast food establishment in the whole state of Texas. The youngest, rudest, most inexperienced excuse for a manager I've ever encountered in 50 years. If I could start a public boycott of this establishment, I would.

D
Derrick Miller

As much as I love Dairy Queen, this one is awful. We waited nearly 15 minutes in the drive-thru just get our food, which was subpar. The staff was rude and too distracted by a lack of customers. The flavor of the burger I ordered was overwhelmed by the taste of onions and mustard. I will be avoiding this place.

s
seth Boden

ATTN MANAGEMENT/CORPORATE: Horrible customer service, no ice cream, terrible attitudes. If you're ever in town, keep driving. The store closes at 11:00 pm on Saturday, at 10:15 pm they had already torn downt ice cream machine, thrown out the gravy, and turned off the outside lights. Upon ordering from the severely limited number of remaining options, they refused to substitute a side of ranch for the gravy that they couldn't provide with the meal. Then the cashier threw her broom across the kitchen when we attempted to purchase said ranch. After all of this, it took 20+ minutes to receive our "fast food."

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Nicholas Dickinson

Avoid at all cost 30 min for fast food is horrible, it is pathetic to take 30 min to make 2 bacon burgers and 2 kids meals, trying to make a quick stop on our drive home and they took 30min. And we were the only ones to order, it’s not like they were busy they were empty,

T
Timothy Rhodes (Timmy)

Waited 33 minutes for my food. This was with only one person ahead of me, and one person behind me. The food quality was far below average compared to other Dairy Queen stores.

A
Amanda Lipps

Smell inside was horrible and it wasn't clean. I left without ordering.

T
Tammy

Lights are on, doors are locked. It's after opening time. App says it's open. No one is taking orders. We are traveling so we can't keep waiting. Four cars were waiting. A worker looked out the window twice and never opened the doors. We all left to go elsewhere.

A
Ale Chavarria

we visited during business hours and lobby was closed, went up to the drive thru and nobody would take our order or respond to our voices, drove up to the window and nobody came up, there’s some cars parked in the drive thru area indicating that there’s employees at the store. Sad that we visited from a town 45 minutes away and left with nothing but a bad experience.

N
Nicholas Dyer

Waited 25 minutes in a line they couldn’t manage to get substandard food. It was not a good experience.

D
Diana Hatch

Forty minutes for two burgers and fries. Lots of flies inside. Really dirty, and tables were not clean. This place has been disgusting for years. Subway has been a much better choice, but it has closed. This Dairy Queen has had its last chance.

R
Rickey pennington

Make sure to check your order before leaving

C
Chelsea Stinnett

Stopped here for a quick treat on a long road trip. Rude customer service, I could see them playing around and lollygagging to get orders filled. Waited 15 mins for 2 blizzards and 2 ice cream cones. One of my blizzards didn't even have the added candies, it was just ice cream and syrup. Didn't notice this till I drove off. When I called and asked for a refund they said I had to come back to the store and couldn't do anything over the phone. I couldn't afford the time of going back through the line with my fussy babies in the car. Couldn't believe the lack of concern from manager on the phone. Don't stop here if you want quick service and proper orders filled. Aereil B was my server.

c
coulter burnett

This place is horrible... I sat at the drive through Sigh forever, waiting for someone to answer me. Gave up and went to the window and they acted like it was an inconvenience because I wanted some food

A
Alyssa

Asked for the new cookie dipped cone and they claimed it was all frozen and were not able to serve me any of it. Blamed management saying they were forced to take the dip out for something else. Don’t offer a new product if you’re not going to serve it.

R
Ronald Bearden

Staff is rude very unprofessional. Got a couple of blizzards they were made wrong the cashier argued they were not but they must have got them switched any way. They were wrong and the manager started throwing blizzard toward trash can and started gripping and was very rude yelling at my wife. So we left never to be back again as long as he is working there. By the way it was the Seymour Texas , DQ

S
Stacie Smith

I was in the restaurant to order food and witnessed an employee's child walking around behind the counter and to the kitchen carrying a live frog. I complained to the person taking our order, and she related the complaint to the child's mother who I suspect was the manager. Nothing was done, and the kid continued carrying a frog around the food, therefore we cancelled our order and left. Service is bad at any time other than weekday lunch.

h
harold hubbard

I've been to three different stores in 6 months and every time I have instant regret followed by nausea shortly after. I didn't go back for the part of my order they screwed up. I was apologetic to my family for not enough food as ordered and paid for but glad to split my disgusting fish sandwich. I will always save a special place in my childhood heart for carefree hot summers and dilly bars but I just can't treat my adult body and mouth with such disregard. WE'RE DONE EATING THERE!!!

C
Candyce Mathews

Dirty!!!!! The fryer oil obviously hadn't been changed in a week. The chicken tenders were super dark brown. The women's restroom had NO paper towels, NO soap and BOTH stalls were filthy! BOTH toilets were clogged and ready to overflow. I would have felt better peeing behind a tree. Update: decided to visit again. They were out of ice cream, steak fingers, small hamburgers and medium drinks. Why would even bother being open? At this point if I could leave zero stars, I would

S
Sydney Laughs

So literally ordered food at 1030 meaning they just opened waiting 20 minutes for cold food mentioned it to the later she must be a comedian bc she gon say its cold because of the veggies & its fresh like whatttttt?!!! the meat bread the cheese not melted and the fries were ALLLLLLL COLD LIKE HOW IS EVERYTHING COLD WHEN YOU GUYS JUST OPENED EVERYTHING SHOULD BE DROPPED TO ORDER ALSO THE TABLES WERE DIRTY SHE EVEN SAID THEY DON'T CLEAN TABLES AT NIGHT LIKE do better seriously I'm so disappointed

a
andreanna davila

literally waited at the window for 10 minutes while they sat and talked. No one took our order. It was not busy AT ALL. We ended up having to drive off with no food or drinks on a long road trip

L
Linnie C. Mihecoby

Short staffed and the manager and front counter clerk were in the office just chatting...all the whole we waited 40 plus minutes for our food. Horrible management if I do say so myself. I own a grill and I would never have left my staff cooking and continuing to get behind. NEVER!

J
Jerrod Pickering

Absolutely the worst dairy queen in Texas, period. It was 4th of July and they were open and we were traveling home. I decided to call in our order and was told only dine in or drive thru. That puzzled me but I went in and placed our order. I asked the kid ringing me up why there was no call in orders. It would make sense to me to only allow drive thru or call.ahead carry out, especially on a holiday. He responded to me with, "why do I have to work on a holiday?" I then asked him hoping he at least gets time and a half. He then decided to respond saying that I didn't understand. Anytime a customer asks about the call in only policy he responds with that to keep them quiet. I asked him, "so you decide to respond with attitude to me?" He said Yes. Nothing else was said but he continually wiped the bottoms of his shoes with his barrel hand and then proceeded to fix customers ice cream. Caveat Emptor!

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Denise White

If I could give my experience there zero stars, I would. Passing through on trip from OK to NM, my mother and I thought we'd grab a quick bite. BOY, WERE WE WRONG! Nothing quick about it. Took over 45 min. for our 2 burger/2 fry order in the drive-thru. Half-hour mark, I called DQ Corp. to complain. During the call, an employee tried to give me the wrong food. Turns out that food was the for the car behind me, which had only been there about 25 minutes. I will say, when we got the food, it was very tasty. There was no apology, no offer of any compensation.THREE WEEKS LATER, I got an email from CANDICE HIGGINS, saying they would retrain their staff. I replied to the email, and pointed out that I didn't believe it was a staff training issue, and the fact it took her three weeks to respond to a corporate complaint was a good reflection on why her employees were also not timely. Told her that the least she could do was comp me the meal, and that I would be sure to mention that in the review I was going to post. I NEVER HEARD BACK... hence, my zero star review. The best advice I can give you is - don't wait until you are hungry to go there - try to plan ahead and arrive about an hour before you get hungry.

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mdfish022656 markfisher

Ordered 2 steak finger baskets at drive through speaker was bad! Got to the window and received the 2 ice teas and I ordered the un sweet and was given the sweet tea and was asked to drive up and they would bring us our Order,was not given the straws? Ten minutes later the order arrived had to ask for the straws.Hit the road and started to eat and the fries were limp and cold the gravy was thin and the Texas toast was burned, steak fingers was the only eatible part.then I Called the manager and was told to come back and she would give me some new fries.I was 20 miles down the road and had already thrown it in the trash. WILL NOTEAT THERE AGAIN! Sad that I call Seymour home!I will go to Munday from now on!

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Akira Torrez

They didn’t even put nothing in my taco salad it basically empty

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Liliana Lopez

They only use their drive thru speaker to tell you to order at the window.... seriously DQ?

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Meagan Lange

I’ve stopped at this Dairy Queen location several times on drives from DFW to Lubbock, and I’ve always received great and quick customer service. Traveling through with a baby and a 6 year old. Went in thinking it would be quick. Ordered 2 hunger buster combos and a kids chicken strip dinner. 20 minutes went by, and we finally received 2 burgers. No fries or kids meal yet. Then we were informed they were out of chicken strips, but they could “cut up some chicken” for our kids meal. 10 more minutes went by. Nothing was great, customer service was horrible. Wanted to charge us for fries because they forgot to charge us for a combo even though we said multiple times while ordering we wanted combos. Very frustrating. Lack of customer service. No owning up to their mistakes and errors. Do not eat here. Go to Sonic instead. Ugh.

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Cory Thomason

This place is absolutely horrendous. Do not spend your money here. They can't get an order right to save their life. But hey, who am I to judge. If you enjoy burnt burgers, wilted lettuce and rotten tomatoes you'll love this place. If, however, you have a more sophisticated palate I'd recommend dog food. It's better according to my dog, who refused to eat the burger I just tried to give him. He'd have eaten the cheese, but they forgot that part.

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Jacob Hoover

Got food for the family after 10+ minutes finally got the food my child's steak finger and fries were thrown upside down in the bag same with my fries and got a number 2 with bacon got no bacon went back in they made a new burger and they put not even 1 piece of bacon

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Ta’Nya Lara

They take forever, and forget about your order. and if they don’t do that they get it wrong!!

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Barbara

We ordered one blizzard... ONE. And they took more than half an hour to give it to us... The woman cashier purposely started serving OTHER people that ordered AFTER us instead of fulfilling our order. They are severely understaffed. This was a disappointing experience and I will never come back to this location ever again.

Krystin Thompson
Krystin Thompson

I suppose they were nice, took them 20 minutes to make ONE taco and a kids chicken strips, and the 2 people behind us were served first at the window, maybe they should worry about cooking food instead of eating it!

Samuel Mccants
Samuel Mccants

Only put 1 star because I can’t put nothing, workers suck, food sucks, takes forever, stinks, cashier couldn’t take order because they needed to brush teeth. I wouldn’t recommend this place to my worse enemy . And even worse the sauce costs 80 cents ordered chicken tendies and told me sauce ain’t come with WTH . This place needs to be shut down.

Alexis Weldy
Alexis Weldy

We pulled up to the drive through order station and heard “be right with you”. Then we sat for 20 minutes and didn’t hear a peep. We pulled around to window and the lady says “sorry I just got it working”. Sooo you couldn’t have come outside to tell us that? We could’ve ordered 20 min ago at the window if you had just not been lazy. We finally order our two blizzards and then here we are sitting AGAIN for ten minutes just for the lady to come back “what are you waiting on?” Like what?! I watched the entire time we sat.. Everyone inside waiting for the simplest things. At least 5 people working and not a one looked like they had a single ambitious bone in their body. Seemed like they all smoked before shift and couldn’t care less. We won’t be coming back and you shouldn’t either.

Tara Smith
Tara Smith

We stopped here for an order of fries and a cone. 23 minutes later, we had to reapproach, and ask for status. One girl, Leah was working and running circles around everyone else. This place needs a massive deep clean, some maintenance and then some retraining or extra staffing. I’ve stopped at this DQ for years but tonight was just poor poor service.

Lynn Deters
Lynn Deters

Don't eat here. We ordered ice cream cones and a Blizzard. Easy, right? No! Of the four people wearing DQ uniforms and behind the counter, only one person was actually working. And he was barely working. The ice cream orders of two groups that placed orders after us were filled before ours. When we finally received our ice cream (only because we asked about it), it was not what we had ordered. Do not stop here.

Zachary Pricer
Zachary Pricer

THEY ARE PETTY IF YOU ASK TO FIX YOUR ORDER THEY WILL MESS IT UP ON PURPOSE!! THEY DONT USE GLOVES AND TOUCH FOOD WITH THEIR BARE HANDS! They messed up my order then when I asked to get it fixed they DROWNED my tacos in sauce because I asked for the sauce that's supposed to come on the tacos plus they don't have refill on their drinks and rather than fixing my order they would rather just let me stand there and look stupid while they ignore me not to mention they took forever to get the food out

Joe Wallace
Joe Wallace

We were visiting from Oklahoma we love DQ but this restaurant was bad! We stopped to use the restroom and grab a bite to eat, the restrooms were not clean, wife said the women's restroom didn't have any tp, we ordered they got the wife's order wrong when I received my food the fries were cold wife asked if we could get some fresh fries when we finally got fries there was so much salt on them we couldn't eat them. Stay away from this DQ trust me!! Bad bad experience!! If I could give them 0 starts I would!!

Scott Puccinelli
Scott Puccinelli

I had the unfortunate experience of dining at the Dairy Queen in Seymour, TX, and it was nothing short of a nightmare. I wouldn't wish this upon my worst enemy. If I could give it zero stars, I would. First and foremost, the restaurant was plagued by a swarm of flies. I couldn't take a single bite without swatting these pesky insects away. It's astonishing that a place serving food couldn't maintain basic hygiene standards. The restroom was equally horrifying. There was a layer of poo crust on the toilet seat that looked like it hadn't been cleaned in weeks. The urinal was even worse, with a pool of urine stagnating in it. It was not only disgusting but a potential health hazard. To make matters worse, our order was a comedy of errors. They forgot several items we had ordered, and when we brought it to the attention of the staff, they seemed indifferent and unapologetic. It's baffling how a place can mess up such a simple task as taking orders accurately. And if you thought things couldn't get any worse, they did. There was not a single bottle of ketchup to be found on any of the tables. I asked a server for some, and they returned with a dirty, half-empty bottle that looked like it had been sitting there for ages. I couldn't bring myself to use it. Overall, the Dairy Queen in Seymour, TX, is an absolute disaster. It's unsanitary, disorganized, and the staff appears to have no regard for customer satisfaction. Save yourself the trouble and avoid this place at all costs. There are plenty of other dining options in Seymour that are far more deserving of your time and money.

Amber Ward
Amber Ward

As soon as we walked in the girl at the front turned off a light to a seating area. It was a few minutes till 9 and I asked if they were closing. They dont close until 11 on Saturdays, but she said she went to high school and was trying to get everything ready to close. She threw the cups across the counter at us and they landed on the floor. I was going to get the steak fingers, but I saw a sign for a deal on a chicken basket and said I would get it instead because it was only $5. She rung it up as a meal that cost more without even asking. She was very bubbly, but still came off as rude. Very disappointing... smh. We had to wait awhile for out food, but at least it was fresh.

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Informació sobre DQ Grill & Chill

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111 E California St, Seymour, TX 76380

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DQ Grill & Chill
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ice_cream;burger
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Cafè
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🕐 Horario Hoy
10AM-10PM
Valoració
3.6/5
💬 Ressenyes
604
💰 Nivell de Preus
$
📞 Telèfon
+1 940-888-5285
🌐 Lloc Web
dqtexas.com

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Accessible amb Cadira de Rodes
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111 E California St, Seymour, TX 76380

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