Ricky Ramz

Food is good, when the order is right, I go here once a week and it’s right 3/4 of the time. I think they rely heavy on being a staple in the Shafter community instead of consistent good service, should treat everyone like a new customer regardless if they know them or not. I know it’s just burgers and fries but a job is a job and you should take it seriously or learn a new skill.

r portugal

Quality has decreased in the last few months. The pastrami is absolutely garbage. Looks like it’s grinded or cut down so small. It just is brittle and dry. I’d been coming here for years and lately nothing tastes the same as it once did

Frankster

Place kinda sucks now used to be good but their ice cream machine is messed up half the time and workers are kinda rude, they take ages to make the food also

Anita Gaston

This was from Wasco site. Too heavy with the condiments. Order was not correct. Food was cold. Cheese was not melted and greasy times 8

+2

German Figueroa

15 min for a large fry not very positive. FYI I had also called it in. It’s ok , a reminder of why I stopped coming here. Good luck people.

maria martinez parra

They always take longer to give us our food, we could have being the first ones on the front of the line and we are always the last ones

IWYNN

DON'T EAT HERE! *****1/5 STARS***** THIS PLACE IS NOT THE SAME AS IT ONCE WAS....... First : We always order from here but not anymore(assuming service is better than the last visit). PICKLE? UUUHHHH, whats that?! GRILLED CHEESE W/PICKLES. MMMMM, LOVE IT. Apparently there's a shortage on PICKLES here. WE ORDER THEM, WE GET CHARGED FOR THEM, but somehow they are never on the sandwich ..PLEASE CHECK YOUR ORDERS! SECOND: CUSTOMER SERVICE IS GARBAGE . ONE LINE, NOT 3.( SO PLACE A SIGN)I WAITED OVER 15 MINUTES BEFORE I WAS EVEN ADDRESSED .THEN WHEN I FINALLY RECEIVED MY ORDER (FOOD WAS COLD/SOGGY/GROSS) I ASKED THE GIRL THERE IF I COULD HAVE A WORD W/A MANAGER, NO REPLY BACK,JUST SLAMMED THE LITTLE SCREEN WINDOW. AND WE WAITED AN ADDITIONAL 25 MINUTES IN THE HOT SUN.101degrees to be exact.(NO AC INSIDE/FLIES EVERYWHERE . 3: HIRE OR HAVE SOMEONE CLEAN OUTSIDE. GROSS TRASH KETCHUP /RANCH WIPED ON TABLES, EMPLOYEES SMOKING and returning to work the grill without washing their hands.UNSATISFACTORY BY THE VETERAN EMPLOYEES.SET BETTER EXAMPLES TO YOUR NEW EMPLOYEES. THIS PLACE IS GROSS. GENERALS NEEDS TO BE INSPECTED BY THE FDA// I WILL BE REPORTING TO BBB AS WELL.

Gabriela Garcia

Such a shame how the staff treats their customers after they get the order wrong. Slamming the window and it was management. Use to come here weekly for lunch but it’s not even worth it any more. They don’t care about your food they just want to get it out. If you want a sloppy burger and horrible attitude then come here.

Ignacio

Ordered a burger and it came out super messy, the burger was all over including the sauce. The front counter person Laura had an attitude taking my order from the very start to the point of when I got my food. Was also rude when I had asked a simple question. Would not recommend going here at all.

Gacha Girl

I ordered a fried burrito and it had a bite taken out of it before if was cooked!! The manager was rude and tried to reassure us that no one had bitten the burrito without seeing it.

Jas M.G

Get anything else but a salad here. The lettuce used in my salad was not fresh. I wonder if they would eat the salad they sold to me because I know damm well they wouldn't. They didn't even bother to cut the tomato, lettuce, and cucumber into portions that would fit in your mouth. Such a disappointment!

Victoria Ramirez

I’m so disappointed I asked for extra cheese and they didn’t give me extra cheese and my fries are cold and soggy as well and there wasn’t even enough fries in there especially since I ordered a large 🙄 never again!!!!