VEEYA

Dustin Frazier

Got myself a crunch wrap and there was barely any meat literally 95 percent or more is just lettuce. Definitely not happy. Plus they didn't give us napkins. I also have photo proof of the crunch wrap but can't add it to the review.

Cindy Tenorio

Missing items from order. They gave us the items after we drove back. Then still was missing part of the food we had to go back and get. The boy in the drive thru seemed very annoyed that we had to go thru the window a 3rd time, just for them to get our order right.

Guapo Brix

Every time I go through the drive thru at night, they completely mess up atleast something that I order. The chicken flatbread melt is pretty bad without the sauce, and also when it’s thrown together really sloppy like come on. All you gotta do is fold it in half why do yall be making things so sloppy??

Jenna Seelye

10-6-25 10:30pm. I’m the only person here and I’ve been here for over 20 minutes only seeing three other people in the drive through and seeing I was one of two mobile orders. First, I go through the drive though to pick up an online order and to place one of my own. I’m told I can only have one order at a time. Freaking ridiculous. This is a drive through. I pull up to the window behind two other people, one person parked to the right of the drive through, kind of sketched me out, and I and given my drink which is DRENCHED and sticky. I’m already annoyed so I just take the drink and stuff my cup holder with napkins. I also notice how DISGUSTING the window is and how messy the inside is. I guess this Taco Bell will be another fast food chain shut down by the health department on Kemp BLVD. I sit at the window for 16 minutes before the window is opened next. I’m asked which order is mine, I say my name, and I’m asked if I placed a second order. Doesn’t make sense to me that I was told I in fact could not place another order. Another 15 or so minutes go by and all of the workers aren’t in eyesight anymore so I’m confused where they all went and why I’m still sitting at a Taco Bell when I could be home and someone pops up telling me to pull around to the front. Awesome my order is at least being made. I move up a little bit and see a very obvious homeless person sitting on the far side (not to mention there’s big yellow barricades so you have to pull out of the parking lot, onto the street, and back into the parking lot so you really can’t “pull around”) so I don’t feel very inclined to park close to the side door. I go to park in front of the big front double doors and there is at least four workers (in uniform) and three other people with bicycles so I don’t really feel inclined to park there either. I park in the mobile order spots, the back of my car adjacent to the front doors so they can very obviously see I’m still there and the only one now in the parking lot with a mobile order. First off, I’m watching one worker and one random person have the oddest PDA interaction I have ever seen in my life. Second, after another 5-10 minutes, the worker who does have my single bag of food with three things in it, comes walking out of the side door on the left looking confused, lost, and annoyed. Not really sure why but I think you can imagine what I thought. All in all, this is genuinely the worst Taco Bell in Wichita Falls. Go to any other one for a better experience.

Melissa Gauthier

Staff was very unpleasant and just rude. Talking about smoking weed etc… lobby was disgusting, looked liked it hadn’t been cleaned in weeks. Floors and tables were filthy and sticky. Food was terrible, taco shells were literally all broken, chalupa shells were old and hard. Dr Pepper was out and they “didn’t have time to change it” I will never go back to the location on Kemp blvd

Andrea Duncan

Kemp st Taco Bell is THE WORST place i’ve been in the whole city. always multiple things out of stock, terrible service every time i’ve been, and there’s always AT LEAST one thing messed up in the order, no matter how the order was placed. DO BETTER !!!

kaleb cruz

If zero stars was an option I’d use it. I’m almost sorry to say this was the worst Taco Bell I’ve ever been to. First thing, the large table near the counter is ridiculously sticky, like someone dumped a Baja blast on the table and massaged it into the wood. Second, the food, I know Taco Bell is no gourmet establishment but if I order a steak quesadilla with easy cheese I still expected to have cheese in my quesadilla. I was severely disappointed when I took a bite and not only had no cheese, but also no steak. Half of my quesadilla was flat and empty. And on top of that, they didn’t have any Baja blast freeze. Then when I asked for a refund for my drinks, I paid cash, they said they could not refund my cash payment but the one good thing I guess is they allowed me to choose other menu items to substitute them. Then I proceeded to wait 15+ minutes for the same quality of food I’d received moments ago. Mediocre food. Subpar service. Terribly dirty.

Melissa Brown

I went through the drive through and was waiting 15 minutes before I could even order. Then had to wait another 15 minutes before they could bring the food out. A man comes out and I told him my order was no correct, I was missing items. He comes back out and tells me that “I was told that this is your order” when he clearly had and seen the receipt and what was in the bag. I was not able to receive the missing food items I paid for. I asked if I could receive a refund for them and was told “you’ll have to go back through the drive through “ as he was walking back inside. I’m sorry I understand being shortstaffed but it’s the principle about it . There needs to be more communication and better customer service . I will not be coming to you Taco Bell ever again .

Braxton Watts

Went through the drive through, three cars in front of me. Took over ten minutes, then another 5 for my order. They asked what I ordered, and I realized it was because everyone kept getting out of line because it was literally taking so long. I got the nuggets for my kid, looked gross and burnt, extremely dry.I wouldn't recommend it for the wait and price. Used to be a good location sadly.

Anita King

If I COULD GIVE A MINUS 10 I DEFINITELY WOULD, WORST EVER,SOFT TACOS DIDN'T HAVE ANY MEAT, BEANS TASTED AS OLD AS B.C.,AND THE QUESADILLA WAS SO BURNT IT BROKE IN HALF, WHO SENDS OUT FOOD LIKE THAT,I CALLED UP THERE AND THE SO CALLED MANAGER WAS INCOMPETENT TO ANSWER MY QUESTION, WHICH WAS DID HE SEND THIS FOOD OUT LIKE THAT,ASK HIM WHY WOULD YOU SEND OR ALLOW FOOD SO DISGUSTING AND NOT PROPERLY FIXED, BURNT 🥵 OR JUST NOT PRESENTABLE..I THREW THE ENTIRE 26.00 ORDER IN THE TRASH..I DON'T RECOMMEND THIS PLACE..I HAD EATEN FROM THIS TACO BELL 3 TIMES LAST WEEK,SO WHATEVER HAPPENED BROKE ME FROM A DOOR DASH ORDER OR PICKUP..IT WAS ABSOLUTELY DISGUSTING