Ryna Eaden

I’ve been to this location and tried multiple food options at this location. What is that weird plastic-ish chemical taste on most of the food? Idk why I keep trying food expecting a different taste. It’s not on the cold food, the lemon cake was good, but all of the hot food tastes like it’s been sprayed with bleach. I have not had a bad customer service experience, but they do need to turn up the volume on their drive-in ordering box. The last two times I’ve gone you can hardly hear the person speaking through it.

Anna Salinas

We have gone here many times and the drinks are never hot but today was the last straw. My hot chocolate was not even warm enough to melt the mix and it was all lumped on the side and bottom of the cup. I think Dunkin Donuts has the best tasting hot chocolate but it never seems to be prepared correctly.

This location was trash I waited 10 plus minutes to get my order and it wasnt no customers inside the location..Ordered a bacon sandwich bread was hanging off..Manager high fiving workers because they handled a small rush but you have a customer inside waiting longer then they should.. She forgot my order I handed the worker the receipt telling her the manager forgot something on my order she gets on the headset and questions like im lying.. I don't care if its 13$ its principles..

This is the third time o had a bad experience at this location , not sure if it’s only the morning shift but the drive thru has a really bad customer service, super rude! If you say hello when you get to the speaker they’ll say to wait with an attitude and other times I’ve showed up and waited to be greeted and never happened, the girl didn’t say nothing for 3 minutes ! No way around it !!! I wonder who hires this people !! Manager probably hiring family members.

We used to receive great service at this location, which makes this experience even more disappointing. Over the past few months, the customer service has noticeably declined. The staff behind the counter don’t acknowledge customers when they walk in and continue doing other tasks that, in my opinion, could wait. A simple greeting goes a long way. I asked the manager if something had changed recently, and instead of addressing the concern, she became offended and rude. That interaction confirmed that something isn’t right. Unfortunately, we left and will be recommending customers visit the other location near Kroger instead.

Katelyn Lamar

Absolutely unacceptable experience at this Dunkin’ Donuts. I went through the drive-thru and sat at the order machine with no greeting at all. After waiting, I pulled up to the window where three employees were standing, clearly saw me, and didn’t acknowledge me in any way. Eventually, one employee walked over — and instead of helping me, they started taking the order of the car behind me as if I wasn’t even there. When I waved to get their attention, I was told very rudely that “there are only three of us working” and that I would “just have to wait.” To make it worse, they refused to take my order at the window and told me I needed to go back around and get in line again, saying they’d get to me “when they could.” That’s not how a drive-thru works, and it’s definitely not how you treat customers. I understand being short-staffed happens, but basic acknowledgment and courtesy cost nothing. Being ignored, spoken to rudely, and then pushed to the back of the line is unacceptable. I won’t be returning to this location, and I’d recommend others think twice before stopping here.

Eliseo Hernandez

Came here for a box of joe. Took them 20 minutes. A lot of storytelling in the back. Heard someone's lifestory.

Jeremy King

The coffee is better than Starbucks and the donuts are better than Starbucks but I go to Starbucks because the people are very rude that work here

priscilla iweis

really unfortunate that this is one of the only good dunkin’s drink wise near me, cause starting off your day w coffee should be great but the little blonde w attitude mean mugging infront of ur face will ruin the entire experience. i understand you don’t work at a professional office but wow seems like half these employees have never served a customer in their life. work is WORK. i was respecting and responding to these employees with more respect i’ve ever gotten from here. it’s frustrating, but again that’s probably why you work at Dunkin at your grown age, cause no way in hell would any other company or franchise hire with that attitude. and if ur good at putting on the act infront of whoever, leaving reviews exists for a reason🥰 writing this after about the fourth time i’ve encountered little blonde girl at window and made my mind up it’ll be the last! new location omw

Galactus 23

The old lady on the morning shift from the minute I walked in having an attitude. None of the food is fresh all microwave type food reheated. The lady today didn’t even acknowledge me till about 7 mins after I got there. Then had one of the young girls ask me why I was there. I was doing delivery and made me wait roughly 20 mins all together for the order to hand me the order that a customer paid for and is waiting for just as much as your drive through. But your management is just going to piss iff customers who paid already and drivers who will ignore your store. She needs retraining “here you go !” Like she wanted to to cuss with it. Funny put the order together and hand it to me when you hear me say I’m about to get real mad.20 minutes is UNACCEPTABLE

Dillon Duble

Everyone there was mean, and acted like it was a burden for me to be there. They made my drink wrong and when I asked for the half and half on the side because they failed to put it in they drink, they sighed as they dropped 2 sides of creamer in my hand. I didn’t even bother to ask for the half and half.

Camille R.

TERRIBLE CUSTOMER SERVICE. I went and ordered two sausage wraps, was given wraps without the sausage. When I went into to get my correct order, they gave me back only one sausage wrap, and when I asked for the other, they said they had only charged for one, and so charged me for the other. So unprofessional when a)they made a mistake on my order and b)them charging me for only one wrap was their mistake to begin with. I understand that this is a fast food joint, but is making me swipe my card for $3 more when they had already inconvenienced me and wasted my time really worth more than customer loyalty? Guess who will be going to Starbucks instead every time! Better drinks for similar price and the employees understand the value of upholding the brand through good customer service.

Hope Delarosa

Got a rotten egg & cheese croissant. I could've used a fresh one guys😕. My cocoa mocha iced latte was good. I unfortunately couldn't eat my sandwich and had to throw it away 😔😭

James Gonda

Got to this location around 6:30 this morning. For not being busy, took pretty long to get a coffee and muffin. The real problem came when I got to work and pull my muffin from the bag and the wrapper is half torn off and the muffin top literally fell right off. Not sure what happened, but it doesn’t take much effort to realize the muffin you’re stuffing in the bag is sub par and maybe you should grab a different one.