Vic Chjr

Great store! Clean store, friendly staff, great hot and fresh food and ice cream. Best DQ I have been to. I very rarely give 5 stars but this place really earned it!

Holly Demirel

Drive thru is not covered where you order. It was raining and they took a really long time to take my order from the time they first acknowledged me so my car got soaked. They could have just told me to pull up to window. When the very young lady finally took my order, I was rushed through it. I think all see knew how to say was "anything else" I could barley tell her what I wanted to drink with my meal, how I wanted my burger etc, without getting cut off and rushed with her saying "anything else". Clearly she should have listened better. The order was wrong! The food was great though!!

Josiah

The workers rude overpriced employees eating in the side in ice cream section employees don’t wash the hands they don’t clean the trays this is awful experience employees talking crap about customers and other employees they take forever on the drive thru I wouldn’t no recommend and they treat the employees differently always on the phone the manager and shift leaders treat the employees differently

Not The Shaman

Ordered a salad, limited dressing options and it's EXTRA. Also got what was supposed to be a chicken sandwich, it was dry. So dry chicken sandwich, and dry chicken salad. Definitely a loss today. 🙏🙏🙏

Matt Munroe

Avoid at all cost. Worst DQ in Texas. Started with sitting in the driver thru maybe 5 minutes before me saying “hello?” To get an answer. Ordered my food having to repeat everything and clarifying again. Felt very little confidence that the order was correct. Got to the window and the gal was struggling with getting the order in the computer- NBD. Figured maybe she is new. Finally paid and got my receipt, and of course the order is wrong. Again, no big deal- I didn’t want a combo but was getting a combo. Hanging out waiting, and she brings me my blizzard. I let her know that’s not my blizzard- it was not what I ordered and it looked disgusting. Again verified what I ordered, and she continued to argue and say I was wrong. I asked if I could get something else instead since we disagreed on ingredients of the blizzard. She told me she would have to charge me if I wanted something else. At this point, I’m frustrated. I hand her the blizzard back and tell her to cancel my whole friggin order. I set my receipt on the window sill as she now starts to say “let me get the manager” with an attitude. And I proceed to leave before wasting any more of my time at this place.

Velzate Trucking

Terrible service! Unsanitary employees receive cash with their bare hands and then put their hands on customers food. When brought to their attention, they laughed about it as if it was normal to them. Manager was rude and obnoxious about the whole thing. Poor leadership! Can’t imagine what the kitchen looks like. Zero stars!!

Addilyn Feemster

I ordered through the drive and specifically asked for Texas sauce, but when the order got put in, the workers didn’t even put it on my ticket. (That’s not the issue, they probably didn’t hear me) I sat outside for about 15 minutes waiting, and when I finally went back in to ask about it, the lady at the counter gave me nothing but attitude. Instead of helping fix the mistake, she acted like I was making it up. Horrible customer service and a terrible way to treat paying customers. Definitely won’t be coming back to this location.

Ashlynn Franco

My husband went to go get dinner for me and he noticed none of the cooks were wearing gloves. He simply asked if it could get remade because he had no gloves on. The cook proceeded to say they don’t have to wear gloves and that if he made another burger he was going to charge us for another one. My husband asked to talk to another staff member and she said yeah I’ll have you make another one no charge. They then proceeded to take over 30 minutes to remake just ONE burger and the whole time all of the staff started speaking in Spanish making rude remarks. After all said and done he put 4 jalitos on my VERY cold burger.

Jeanna Allen

worse experience ever!!! I always purchase a cone and a mini cup for my pup. the rude lady charged me for a mini blizzard. i told her there is no way a mini cup of ice cream is 3.84 when i paid only 2 bucks for a med cone. i get this mini cup every sunday for my dog. she said the only way to charge was for a blizzard. she could have charged for me a small cone not a blizzard. i did not get a blizzard. i got a mini cup of ice cream. unprofessional! will never return to the only place in town for ice cream. i will drive 30 mins before i go back there. how you charge someone for a blizzard when they only get a small cup of ice cream. poor customer service. associate should have explained they do not sell ice cream in a cup even though i have purchased one for the last 3 months every sunday. i could have gotten a small cone instead of a cup.

Clay Carpenter

This place gives dq a bad name. Sat at the order box for 5 minutes before we were even acknowledged, took our order, which was a lengthy process because they were not paying attention. We were then asked to pull around to wait on our order.. keep in mind there was one car in front of us and maybe two inside diners. The food was not fresh, I could understand the wait if the food were fresh, it was like it sat on the counter and cooled before it was brought out, and even then the order was not correct. If this is corporate, someone needs to check this out, if its a franchise, the owner. Need to seriously look at operations.

Rex Covington

I had two people in front of me and the cashier took their orders. He turned around without saying a word and started doing other things. There were three people working and not one of them said anything to me. After 5 minutes of being ignored. I got one of the girls attention and ask her if she could see me or was I invisible. She took my order and ignored everything. I said it would be nice if you would tell customers you will be with you in a few minutes. She stated that they were busy, I said I know you’re busy but it only takes a second to say you’ll be with somebody in a few minutes. I could tell the girl was mad at me. There was no problem with my order when I got it.

Angi Oxford

Stopped on my way through town. There was a young man busy cleaning a tile wall yet all the tables were dirty. We asked to have a table cleaned which he did. But failed to clean the seats which had dead bugs on. When the food arrived the tray in which it was served is disgusting! When we said our prayer before we ate we asked God to watch over this store and prayed that we would not get sick! Gross! When we left the store we see I guess the manager outside the entrance door smoking and picking his nose! Never again!

+1

Yahya Shabazz

Simple minds of a small town. I order their triple Buster burger as it sits in a picture on their menu in all its Glory covered with cheese. Only to receive this dry thing. If cheese was a option on this, the cashier made no attempt to mention it, only asking about bacon and jalapenos.