Firehouse Subs

Terry A. Schultz

Really really excited to try. Just another sandwich shop. I did like the sauce a lot though. $19 for a sandwich that was just good but not great.

JB

I visited the West Lane restaurant in Stockton, CA. The place is clean, the employees not too friendly, and my 4" sandwich was between 2-2.5 inches in length. Dang.

corvettes Recent

Update: Monday, August 4, 2025 PM Firehouse subs is going to be a NO for me. They were out of soups. They were out of garlic bread. The bread they use is nondescript. After 20 minutes it gets soggy as hell. Nothing special about the meats they use. The employees seemed to have a negative attitude. I can’t think of a reason to go back. So maybe Jersey Mike’s, Jimmy John’s, Togo’s or even Subway next time‼️ Sorry Firehouse… gave you a couple of chances but it just did not work out. ————— The Hook & Ladder sandwich was good. The bread is better than Subway I took advantage of the buy a medium sandwich get a medium sandwich free. This was through DoorDash. You can’t beat that deal. Keep the deals coming‼️ My ratings: #1 Togo’s #2 Firehouse Subs #3 Subway

Destiny

I love Firehouse subs, the food is always great and we have spoken with the owner before and he was very kind and that's also another reason to come back. This time on 7/25 around 4pm we went in and spent over $100 , there were two young Hispanic girls that were very snooty and didn't want to be bothered. Customer Service was poor other than the cashier that wrung us up because she was great. The food was sloppy when served and the drink machine was disgusting. My mom got a dr pepper strawberry but it tasted funky and old. When we left one of the young girls gave my 75 year old grandma a dirty look because she didn't close the door ! My grandma could hardly walk and had her arms around her granddaughters to help her out the door. Poor service with these girls.

Bambie Lov3

Store will close more than 15 minutes early. They’ll cover the drive thru with paper and shut everything off even if you walk in before official closing hours. Requested names of employee working line and shift lead/stand in shift manager and she immediately responded with attitude and extremely rude service. As an army vet and emergency room nurse I’ve been coming here for years and even had this location cater and NEVER had the experience I had after my 16 hour shift, while arriving within adequate time yet couldn’t even get a properly made menu item. When ordering any sandwich with inflation of prices I’d assume the bare minimum service will be respectful like any other time of day I’ve been service at this same exact restaurant. I have never felt more disrespected at any fast food franchise more than I ever had compared to the experience here. Even arriving at 840 and waiting in the drive thru for any response only to be completely ignored for at least 10 minutes ,proceeded to walk in then get treated rudely when walking in, I am posting this past midnight cause I just wanted something hot and quick to eat before my hours of drive back home; yet this restaurants employees has the gull to act like I was the inconvenience.

elizabeth souza

This place is NOT DISABILITY FRIENDLY, I have a fainting disorder and needed assistance from my partner to use the restroom, I had to deal with harassment and extreme judgement from one of the employees that works here, a young girl that was working today at 5pm. She kept knocking on the bathroom door demanding us to get out then once we did she was calling us gross and then proceeded to not let us order anything for no reason at all, would not recommend this location.

Ronda Burks

If I could give them a zero star most definitely would. Spend over $30 for a large and small sandwich for my daughter to take a bite out of bread that was full of mold. When I took it back the so called young girl who claimed to be manager didn't see anything that was wrong it had to be pointed out to her. Seriously disgusting!!!

Rose Grosvenor

I ordered a Jamaican jerk sandwich, and got really bad food poisoning 6 hours later I was in the hospital for 12 hours having uncontrolled vomiting, uncontrolled diarrhea and my Stomach was burning. They said that I have an infection in colon and now I’m taking 5 different types of antibiotics. I will never come back to this store.

Cynthia Trickey

Never have I ever had such rude service. I thought I'd try something I've never tried before. I was trying to "build my own sub". I said I wanted turkey. And then she says "anything else"? I started telling her what I wanted on it and she said it comes with it like this. What do you want to take off. She was obviously very irritated. Wouldn't want to inconvenience her anymore so I said never mind and left.

I K

Went there back then they are pretty racist honestly. Me and my mom went there and as soon as we enter the door everyone that worked there went quite and started staring at us up and down like they never seen hijabis which was really uncomfortable and when I was ordering they were really rude. I ordered a veggie sandwich and it didn’t taste good so we had it throw it away. After that we never went there. Y’all need to do better fr.