olive frink

James waited on my table the other day and did such a wonderful job! I work with people with disabilities and he was very accommodating and made sure we got everything we needed! 10/10 experience

Bre B

1st time here and it was amazing! Our server bryan was fabulous! Just made our experience worth it! Food was amazing. Everything we asked about he was very honest about! We appreciated that!

Michael Graves

Food was absolutely fantastic. Crab Rangoons had a bit too much crab, which I know sounds crazy, but cream cheese is usually the star of the show. The sauce it was it really made up for it though. Best egg rolls I’ve ever had. Split the chef feast and the hot and sour soup was gas. The Mongolian beef and lo mein was amazing. Highly recommend.

Lauren Pescetti

The food was delicious, fresh, and came out quickly. Our server, Maddy, truly made the experience exceptional. She was friendly, attentive, and knowledgeable about the menu, offering great recommendations and checking in at just the right times. Her positive attitude and professionalism made us feel genuinely welcomed. Overall, a wonderful dining experience—we’ll definitely be back!

Erika Burghardt

Maddy was our server and extremely nice and attentive! Our drink glasses were always full and she stopped by the perfect amount of times to make sure we were doing good. Phenomenal service!!

Bill & Laurie Mayer

Our welcome at lunch by our server Ella was fantastic! Friendly, warm, and expertly provided dining choices. Ella made us feel as if she’d been waiting for us to show up and was so happy we did. She supported our choices, delivered the drinks and food in perfect time, and helped us have an unexpected treat in the middle of a stressful day. Thank you Ella! We will be back for More -

Katie Lamphere

Ella was a phenomenal server! She made sure to get my mom her favorite entree which was retired a few years ago (double pan fried noodles). She was friendly, personable, and on top of everything to give us the best service possible! Thank you Ella!

Michael Scott

We had such a great time eating at the bar and Shannon was amazing. Having been a server in the past, she's a rockstar when it comes to being attentive and multitasking. I was surprised how she could handle the entire bar area and a few tables in the dining room and our drinks were never empty and the food was served hot by her and another server or manager. The Mongolian beef with extra sauce was so tender and juicy and the pan-fried pork dumplings are ridiculously good. The food tasted so good and was exactly what you expect from a PF Changs every time! We live up north and sometimes go to the Rochester restaurant but the service made the difference in our visit this weekend! Shannon was buzzing around and smiling the entire time. Pure rockstar!!!

James Jock

Very flavorful food! The dining room was very quiet. Our waitress was training a new server. I wish she would have taught her to refill water glasses. They did a check back when we got our food but didn’t see them until they brought the check. They missed that one step.

Kari Coots

Wendy was our server and she was amazing!! She was polite, helpful and on point with our whole experience. Thanks, Wendy!! You rock!

Treena Grevatt

Wendy was an excellent server, very thoughtful, anticipated our needs and went above and beyond. We also grabbed food to go and she made sure we had everything we needed for eating in our room.

Atreus

Wendy, I wanted to say that you've been an amazing server. Your friendly personality and attentive service have truly enhanced our dining experience. We feel so fortunate to have you take care of us. Thank you for making this such a wonderful afternoon! 💖 And thank you so much for your excellent service. You made our meal extra special with your wonderful smile and attentiveness!!!! See you next week

You normally have to go to a fine dining restaurant in order to get the type of service that we received. Fiorella was phenomenal! The restaurant was fairly busy, but she made us feel like we were th…

You normally have to go to a fine dining restaurant in order to get the type of service that we received. Fiorella was phenomenal! The restaurant was fairly busy, but she made us feel like we were …

Olivia Smith

Went this weekend and had an amazing time. It was a little busy, so our food took a little bit to come out (nothing excessive, since it was busy, but we were trying to make a movie). Sarea was our server, and she was AMAZING! Super friendly right off the bat, checked on us at the right times, and really made the little bit of wait for food pleasant! Once we told her we needed to make a movie, she was able to bring our check our faster and some to-go boxes, but we ended up eating everything and still made the movie on-time. She went above and beyond with her friendliness and accommodation, and had stand out service. It made our meal!

This place can be good IF you get a good server and the kitchen is on point. The majority of the time it's long waits, cold food, having to ask for silverware and plates, waiting for your bill,…

Came here with 3 other people on a women's weekend getaway. Service was good, food was good, only weird thing was there were shrimp in the wonton soup!! I don't eat anything that ever lived in the …

I would like to say Kristie Miller is an amazing manager and really cares about peoples experiences. We had a good meal. The only thing is the street noodles are very salty but the other things wer…

I stopped in around 2 PM on Sunday 2/15/2026 and while the kitchen ran a bit slow with about an hour wait, the relaxed atmosphere made the delay easier to overlook. The highlight of the visit was our server James, whose attentiveness and professionalism really stood out. He handled a mistaken dish with grace and removed it from the bill without hesitation. My entrée was enjoyable, though I expected a bit more vibrancy and vegetable presence in the noodles. Even so, the ambience and service made for a pleasant experience, and I’d return to explore more of the menu!

There’s only like one PF Chang’s in my home state so I haven’t been to one in years. When visiting our friends recently in Syracuse, we decided to come here for dinner before going to a concert. Wow, PF Chang’s has really fallen off. Easily the best thing was the garlic soy noodles. That’s not saying much. The Mongolian beef was decent, the hot and sour soup was ok but a little funky but I honestly did not care for anything else. My gf and my friend said the margaritas they for were really good and the service and atmosphere were great but I just don’t know if I’d ever go back to one.

Magic Dragon (themagic.dragon)

I haven't been to PF Changs in a long time and I was pretty disappointed in the food. It honestly tasted like panda express quality. The drinks and the egg drop soup were delicious and the service was great. But the food was just not great.

Got the fried rice meat combo for takeout and it was dry,lacked sauce or flavor.The corner takeout spot has a better fried rice combo for less than this price!

Got the fried rice meat combo for takeout and it was dry,lacked sauce or flavor.The corner takeout spot has a better fried rice combo for less than this price!

Got the fried rice meat combo for takeout and it was dry,lacked sauce or flavor.The corner takeout spot has a better fried rice combo for less than this price!

They changed the chicken lettuce wrap sauce and few weeks ago and they looked at me like I was wrong for asking if it was different... it's gone hill the last few months in reference to quality and…

food was alright DONT recommend the teriyaki chicken it's soggy and taste weird no one in my party liked it lettuce wraps are good edamame was also good.service was amazing waiter was nice and at…

very overpriced for mediocre not authentic chinese food. the honey chicken was so breaded, we also thought there'd be broccoli on the side but it was just overly breaded chicken, barely any honey t…

very overpriced for mediocre not authentic chinese food. the honey chicken was so breaded, we also thought there'd be broccoli on the side but it was just overly breaded chicken, barely any honey…

Ordered take out, very large order and was very upset with the proportions. Ordered the firecracker shrimp dinner for over $21 and the take out box had only one side filled. For $21 I expect more tha…

Ordered take out, very large order and was very upset with the proportions. Ordered the firecracker shrimp dinner for over $21 and the take out box had only one side filled. For $21 I expect more t…

got diarrhea from the Syracuse, New York location. Poor quality I'd rather order from a regular chinese restaurant from the hood. The restaurant is nice to sit and that's about it.

Our server was very good . But the food was absolutely the worst Chinese I've ever had . We had their Shanghai street noodle dish with chicken , curry and shrimp . It was so salty it was actually i…

Our server was very good . But the food was absolutely the worst Chinese I've ever had . We had their Shanghai street noodle dish with chicken , curry and shrimp . It was so salty it was actually i…

The worst tasting vegetable fried rice I've had in my life. Did they actually add sugar to the recipe? The taste was completely at odds with either real Chinese fried rice or americanized frie…

I ordered takeout last nite through grub hub. Food was horrible and that is the nicest thing I can say. I ordered fried rice I got not even 1/4 of a container and it was soooo dry. I ordered sweet …

This place is an absolute disaster.. I waited over an hour for a bud light in a bottle and we are going on an hour and a half for food. Terrible, deplorable, and the place should be closed immediat…

If being ignored is your ideal restaurant experience, P.F. Changs is for you!\n\nSet a reservation for 6PM, arrive at 5:55, be told "ten minute wait" only to remain standing in front of the front d…

Understaffed. Spoke to "manager " after waiting an hour. Three wrong dinners out of four dinners received at table and cold. We took them because we were ready to go. No apologies from staff. Manager…

Understaffed. Spoke to "manager " after waiting an hour. Three wrong dinners out of four dinners received at table and cold. We took them because we were ready to go. No apologies from staff. Manag…

Why do you offer and advertise curbside if you don’t follow through? I placed an order, received the text message and followed the curbside instructions. I called the restaurant and they said they don’t offer curbside and they never did. Said I had to come in to pick it up. The worker seemed dumbfounded of the photo I showed him of the sign. I ordered from there probably a few months ago and they brought the order out. Not sure what changed. Wasn’t worth a tip. Portion was small too. Poor service and wouldn’t recommend. Also, when I came out there was another car waiting for their order. Probably should get that fixed.

Karen Husick

Syracuse, NY The service was absolutely horrible. She seemed very attentive at first, but after some time, we realized she was also the bar tender and she stopped coming over to check on us. Our food took 40 minutes to come out. Then, we practically had to beg to get out of there, because our server never came back. We had to enlist the help of the hostess to get our bills and to go boxes. We got there at 1230 and left at 230. PF Changs should never be a 2 hr experience.

Gary Larizza

1st time ever eating at a P.F Chang...never again!!!Sat down at 6:06 didnt get our soup until almost 6:50, salad was after 7. We never received our entrees until 7:50 to which my chefs feast meal was wrong. I ordered the Mongolian trio, which by the way I paid an uncharted for, as well as an appetizer upcharge...I will provide a Pic of what I received and what it looks liked online. I told the waitress my order was wrong and she proceeded to tell me it was right but she wasnt sure because she didnt plate it and she was new! Now what if it was something I was allergic to! Anyway I again told her again when she came back I thought it was wrong as I ordered the Mongolian trio, what i got looked nothing like what i looked up and i showed her the picture...this was was fried and dried out , no broccoli in it. I tried one bite and it tasted off to me. She got the manager and said it looked different because I somehow got a gluten free meal which I didn't order. I told her at this point I didnt want another and she insisted they put in another order and it would be right out. Also she apologized for the wait thus far and said it was because they had a lot of to go orders. I would think you having customers sitting there that you would take care of them first...no such luck. At the point we were in the 8:30 range again I asked someone else for the manager amd said I didnt want the meal we all just wanted the bill and to leave..the 4 of us had over an hour drive home. The manager never came back at that point. A girl, not our server brought my food in a to go bag, and said the manager would take things off our bill and come back. 20 more freaking minutes, she came over, drops us a bill down and says I comped the chefs feast. So our chefs feast was about $49 right, she took 37 off the bill but then charged me for the Mongolian trio that was in the bag I didn't even want. My other 2 friends got 2 of those 18 dollar meal things and we all got water. My wife got teriyaki chicken as part of my 49 meal feast...bill was somehow still over a $100. We went to pay and we were trying to figure this bill out and the manager very snotty said I can tell by your face that you still aren't happy! We voiced our concern on the bill she grabbed it and our card and left. Came back it was $88 bucks and she said I could tell you weren't happy so I took more off...merry Christmas....hahaha wow thats customer service! She then told us our waitress was in the back having a panic attack and probably wouldn't be back out and or probably wasnt coming back out at all! The poor girl had a bunch of complaints over kitchen. Tonight apparently and was taking the brunt of it. Thats quality management if the poor waitress is getting yelled at for the kitchens fault. Bit of advise if you have takeout, maybe have dedicated cooks for just that! As for pf changs in destiny I will never eat there again, and I hope you take a look at what management is doing to that place as im sure your going to have more complaints than just mine tonight and in the future! Oh and your bathroom is filthy and there were no paper towels or soap to wash your hands, so I would hope waitstaff was washing them

Kyle Arsenault

Arrived at 7 and was told there was an hour wait for the dinning room for 2 so we added ourselves to the wait list which was fine. Got the text our table was ready so went to host desk where there was nobody, waited 5 min for someone to greet us. Once someone arrived they left to check something then sat us. We waited 20 min till a server came and took our order after taking orders from people who sat down after us. We ordered drinks and food all at once since we had so much time to look over menu. Waited another 20 min before waters were even brought to our table, still no drinks we ordered or appetizer. We got up and sat at the bar in hopes of better service after being there for 30 min with nothing. The bartender was the only person working extremely hard as she was the only bartender there and was making drinks for the whole restaurant as well as tending to a full bar of people. She was the best thing this restaurant has! Our food came out another 30 min later after the bartender went and checked on our order from 50 minutes ago. Food was decent but they didn’t bring the eggroll out which we mentioned to the server who stated he’d go get it for us, he never came back with it. The bartender checked on us and we mentioned it to her and she ran back and got it herself. We got the bill at the end and asked for the manager to do something about it as dinner took a total of 2 hours for 2 meals and 2 drinks. Manager came out and didn’t even want to hear what happened, took the check and walked away before I could even explain what happened. The manager came back and took one meal off, nothing else, and I expressed my gratitude for the bartenders performance in saving my dinner but I was very disappointed with everything and everyone other than the bartender at the restaurant. Would avoid this place if possible, I watched people leave tables that had sat down and I watched one girl leave the restaurant that sat next to us at the bar who was sitting at a table in the dinning room with a guy that was never served.

Eli Smaj

What happened to PF changs? The food quality and quantity was poor. I ordered the spicy changs chicken, and that looked like soup. They added tons of sauce and.barely any chicken. The rice had a smell and the chicken is weighted and 3oz is their max. I complained and the waiter apologized and said thats how it is, and offered nothing alternative. Cleanliness was bad, the tables, floor and utensils were dirty.

Allison Tyrrell

This is what $37 plus tax got. I ordered the Mongolian beef with extra beef, and this is the "extra" portion for an additional $6. And when management was approached they said the portion size had decreased a week and a half ago to a 5oz portion conveniently.