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Panera Bread

Breakfast · Tampa

Rise & Shine in Tampa, where every day is a fresh start!

4.1 · 2,211 ressenyes Google
www.panerabread.com
Yelp 3.0 (114) TripAdvisor 4.2 (50) Uber Eats 4.6 (4,000) DoorDash 4.5 (5)

Sobre Panera Bread

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

Preguntes freqüents sobre Panera Bread

Panera Bread es troba a 11860 Bruce B Downs Blvd, Tampa.
Panera Bread ofereix cuina breakfast.
2,211
Ressenyes

Opinions de Panera Bread Tampa

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Francisca Morales

My 2 friends and I were having coffee meeting and it turned into 2 hours, the atmosphere was so nice

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Luke Simmons

Emma did a fantastic job coming to the rescue. My Mom had bought me a lot of food as a get will gift coming out of surgery. I had called as the food had never arrived. Emma told me that there was a picture of my room number and a black mat. Once I explained that the driver left it at the wrong building, she immediately offered a full refund or the same order again. Emma was extremely gracious in sending the order over again. I called again to get a status and she explained that they were going to make sure between she and her manager that they would find a driver to deliver my order that night. She promptly called me back to let me know that they found a driver and that the order was on its way. As someone who has been in the call center industry as a broker, cannot say enough good things about Emma’s professionalism, friendliness, efficiency, and ability to work within her team to make my day a little less stressful. I cannot thank Emma enough for what she did for me and ask that Panera recognizes her for advancement opportunities.

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Lena Lopez

I went around brunch time and it was pretty busy. Kiosks were easy to use. My food came out pretty quick and when there was an error with one of the soups I order, one of the female employee offer to remake it. Overall, a good experience.

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David Bielby

Food was tasty, store was clean, staff were friendly. I would go back to this Paneras. Well done people!! I had chili and medi chicken salad.

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lura kelly

Comfy booth. Really nice service person helped us with drinks and brought hubby ice. Tried a new to me sandwich, chicken bacon ranch, it was delicious! The bread was hot, crispy and yummy and it came with chips. I have not had my cookie yet.

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ANGELICA GREENE

Great food and chill spot to get some work done in the evening, I usually grab a booth if I have a notary appointment. They have the BEST soup and I am obsessed with the Broccoli cheddar soup in a bread bowl. On my last visit I tried the Strawberry lemon mint charged lemonade…it was delicious and had way more caffeine than I expected.

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LaMaria Wilson

First off, I lave loved Panera for years. I finally branched out and tried something new and absolutely loved it. The Chipotle chicken and bacon Flatbread pizza was AMAZING! The staff is always so nice and understanding despite it being middle of the lunch rush and I ask questions.

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Roseann Wyman

The food is fresh and tasty. Excellent service. Quiet music playing in the background was nice.

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Amy D Rivera

Tasted great and a nice place! Be honest, I ordered at the kiosk, more time to decide without someone waiting. Always fast, I love it.

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Don Arnold

I love this Panera! The employees here are very nice and the service here is always lightning fast. Other locations are much slower. Also they have allot more booths where you can sit and charge your devices while you eat, and lightning fast WiFi. I love doing my school work here and reading my books.

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Charan Teja

Been here on a visit . Soup with bread was extraordinary. Their service was prompt and professional.

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ezgi kibar

I really love this place—its sandwiches are amazing. The breakfast options are great, and everything tastes fresh and flavorful. The bread, especially, is incredibly delicious and makes every bite even better. A spot I always enjoy coming back to.

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Toni Thompson

This Panera® near USF and Moffitt Cancer Center offer the standard far and beverages with the same great service I always expect. We enjoyed the creamy corn chowder soup (extra blue tortilla strips) paired with a caesar salad for a great signature you-pick-2. And a tomato bisque (no croutons thank you) with strawberry pecan salad full of goodness and poppyseed dressing on the side for another you-pick-2. I love being able to mix and match salads, soups, and sandwiches for lunch and dinner. The Hibiscus tea is sugar free and even though it is behind the counter service, ask for a refill. Other beverages are out for self-serve as 3 teas, and Pepsi® fountain drinks. Don't forget to check out the bakery goods and super large M&M cookies! Menus are white background with dark letters with a little glare that affects readability. Accessible entry with medium weight door. Kids menu, high chairs, Diaper changer, Background music is kind of loud to day. Inside accessible seating. An additional covered separate patio that is kinda outdoors but really indoors is accessible with the same level of music. Accessible mens and women's restrooms with dedicated stall that has 2 grab bars, and 4ft x 5ft space. Accessible van free parking in lot shared withe smaller businesses.

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Brian Quinn

Panera is fine—soups are hot, salads are fresh, staff is friendly. But let’s be honest: the real star here is the baguette. Forget the “balanced meal” illusion—this bread is the Beyoncé of the bakery case. Crispy outside, fluffy inside, and somehow makes you believe carbs are a life necessity (spoiler: they are). They could serve me lukewarm water in a paper cup, and if it came with that baguette, I’d still give five stars. It’s the kind of bread that makes you rethink every sad grocery‑store loaf you’ve ever bought. Honestly, Panera could rename itself “House of Baguette” and no one would complain.

ezgi kibar
ezgi kibar

I really love this place—its sandwiches are amazing. The breakfast options are great, and everything tastes fresh and flavorful. The bread, especially, is incredibly delicious and makes every bite even better. A spot I always enjoy coming back to.

Toni Thompson
Toni Thompson

This Panera® near USF and Moffitt Cancer Center offer the standard far and beverages with the same great service I always expect. We enjoyed the creamy corn chowder soup (extra blue tortilla strips) paired with a caesar salad for a great signature you-pick-2. And a tomato bisque (no croutons thank you) with strawberry pecan salad full of goodness and poppyseed dressing on the side for another you-pick-2. I love being able to mix and match salads, soups, and sandwiches for lunch and dinner. The Hibiscus tea is sugar free and even though it is behind the counter service, ask for a refill. Other beverages are out for self-serve as 3 teas, and Pepsi® fountain drinks. Don't forget to check out the bakery goods and super large M&M cookies! Menus are white background with dark letters with a little glare that affects readability. Accessible entry with medium weight door. Kids menu, high chairs, Diaper changer, Background music is kind of loud to day. Inside accessible seating. An additional covered separate patio that is kinda outdoors but really indoors is accessible with the same level of music. Accessible mens and women's restrooms with dedicated stall that has 2 grab bars, and 4ft x 5ft space. Accessible van free parking in lot shared withe smaller businesses.

ANGELICA GREENE
ANGELICA GREENE

Great food and chill spot to get some work done in the evening, I usually grab a booth if I have a notary appointment. They have the BEST soup and I am obsessed with the Broccoli cheddar soup in a bread bowl. On my last visit I tried the Strawberry lemon mint charged lemonade…it was delicious and had way more caffeine than I expected.

LaMaria Wilson
LaMaria Wilson

First off, I lave loved Panera for years. I finally branched out and tried something new and absolutely loved it. The Chipotle chicken and bacon Flatbread pizza was AMAZING! The staff is always so nice and understanding despite it being middle of the lunch rush and I ask questions.

Brian Quinn
Brian Quinn

Panera is fine—soups are hot, salads are fresh, staff is friendly. But let’s be honest: the real star here is the baguette. Forget the “balanced meal” illusion—this bread is the Beyoncé of the bakery case. Crispy outside, fluffy inside, and somehow makes you believe carbs are a life necessity (spoiler: they are). They could serve me lukewarm water in a paper cup, and if it came with that baguette, I’d still give five stars. It’s the kind of bread that makes you rethink every sad grocery‑store loaf you’ve ever bought. Honestly, Panera could rename itself “House of Baguette” and no one would complain.

Lena Lopez
Lena Lopez

I went around brunch time and it was pretty busy. Kiosks were easy to use. My food came out pretty quick and when there was an error with one of the soups I order, one of the female employee offer to remake it. Overall, a good experience.

lura kelly
lura kelly

Comfy booth. Really nice service person helped us with drinks and brought hubby ice. Tried a new to me sandwich, chicken bacon ranch, it was delicious! The bread was hot, crispy and yummy and it came with chips. I have not had my cookie yet.

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Luis V.

This is probably going to be a hot take, but I love Panera! Do I always get the same thing? Yes, that being a grilled cheese with a side of bread (I've had some other stuff of course). But I love it …

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Luis V.

This is probably going to be a hot take, but I love Panera! Do I always get the same thing? Yes, that being a grilled cheese with a side of bread (I've had some other stuff of course). But I love i…

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Ali K.

I love Panera Bread! I come here often in the mornings before work to study/read/catch up on emails. It is always clean and there is plenty of seating. The ambiance is calm and relaxed. It always s…

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ToniT1079

This Panera ® delivered the "same" great food with the quick service I anticipate from a Panera®. My daughter ordered a creamy Mexican corn chowder with a Ceasar salad for her you-pick-2. Great! I…

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ToniT1079

This Panera ® delivered the "same" great food with the quick service I anticipate from a Panera®. My daughter ordered a creamy Mexican corn chowder with a Ceasar salad for her you-pick-2. G…

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ToniT1079

This Panera ® delivered the "same" great food with the quick service I anticipate from a Panera®. My daughter ordered a creamy Mexican corn chowder with a Ceasar salad for her you-pick-2. Great! …

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Linda Evans

It can be a little pricey but there frontaga sandwiches are so awesome and they have great salads and baked goods Their fall seasonal autumn soup so delicious

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annamalai sivaraman

It is the best soup destination ! Tomato soup , chicken noodle soup with bread bowl are my favorites .if you are looking for a light meal then this is your place . They also have sandwiches. There is also a self counter in which you can order food by yourself and wait for your order to buzz once it’s ready

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Evonne Daniel-Watkins

I went in around 9:45am not many people so the selection was pretty good and you would think what you order would be what you receive. One of the items I ordered was for myself…a cinnamon crunch bagel, TOASTED, with cream cheese. My bagel was not toasted and by the time I figured it out, I was at my destination with no way to toast it myself, which I shouldn’t have to. SMH

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Jason Olson

The inside of the restaurant was quite loud and we had a difficult time ordering. Our Asian Salads were pretty sparse on the chicken, the soft drink counter did seem to work well. No sticky floors and the rest rooms were ok. The staff were helpful and kind to my elderly parents. They had just a couple handicap parking spots.

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guy andre

Best Panera of 6 tried in the region. Service not terrible (!) and environment was clean. Croissants are legit… and they keep cold real butter on hand. That’s the proper way to offer well-made, flaky croissants 👍

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Nobody Special

Update: I thought this place deserved another star. The manager was out in the lobby talking to people, cleaning, helping customers. They also added 3 Kiosk for quick self service orders. They work very well. Even though many customers we a bit hesitant at first the manager was very informative and helpful. Good place, good food, clean place. I really like the fact they place the calories on the board so you cam make an informed choice.

Evonne Daniel-Watkins
Evonne Daniel-Watkins

I went in around 9:45am not many people so the selection was pretty good and you would think what you order would be what you receive. One of the items I ordered was for myself…a cinnamon crunch bagel, TOASTED, with cream cheese. My bagel was not toasted and by the time I figured it out, I was at my destination with no way to toast it myself, which I shouldn’t have to. SMH

Jason Olson
Jason Olson

The inside of the restaurant was quite loud and we had a difficult time ordering. Our Asian Salads were pretty sparse on the chicken, the soft drink counter did seem to work well. No sticky floors and the rest rooms were ok. The staff were helpful and kind to my elderly parents. They had just a couple handicap parking spots.

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Luisa B.

Their food is consistently good and you can get in and out pretty fast. I really like their salad offerings. It's also a great meeting place as they have lots of tables.

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Josie B.

I love Panera bread and they are always so nice at this location! But unfortunately the area isn't the best so sometimes the customers or people in parking lot can cause issues. Isn't so bad that I…

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Josie B.

I love Panera bread and they are always so nice at this location! But unfortunately the area isn't the best so sometimes the customers or people in parking lot can cause issues. Isn't so bad that I…

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Lidice M.

Yes , definitely this place going to hell. Shame that I can not upload a picture here from today day 03/12/2022 to show how dirty was the thermos where the coffee is dispensed , its not the place t…

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Briyah Smith

The chai tea latte was great. I also ordered a cinnamon crunch bagel and it was only after I paid for it that they told me that were out of them and told me that I could only swap for another bagel, which I personally feel like wasn't fair. They did offer a refund, so I'll give them that. But they need to keep their kiosks updated with what's in stock and what's not.

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Katherine Lloyd-Jones

It's a Panera Bread. I don't have a ton to report on it. I go pretty regularly on Monday nights. Sometimes the service isn't that great, but most of the time it's decent. The bathrooms are awful. They are usually very dirty, which is why I gave a 2 stars for atmosphere (the bathrooms tanked the rating) I know i have to go before I leave the house, or hold it until I'm home. I don't even bother trying the bathrooms anymore.

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Shekina D.

Made a mobile order but still had to wait in line for pick up at the counter. Serving size was smaller than other restaurants.

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James Manser

I stopped in for breakfast and a coffee as a Sip Club member. The kiosk directed me to the counter for my cup, but no one was there, so I asked the bakery staff. Instead of helping, they seemed annoyed and redirected me to the order pickup area, where I was told my cup would come out with my order. After several minutes of waiting, my food was ready. When I asked again about my cup, the staff member placed the bag on the counter and, rather rudely, told me it was inside the bag. I hadn’t seen a cup packed this way before, but sure enough it was there—though unfortunately with a damaged rim. When I asked for a replacement, she gave me one with an apology, but her tone remained unfriendly. Overall, I was surprised at how difficult and unpleasant it was just to get a coffee cup. The rudeness from the staff made the experience frustrating. On a positive note, the coffee itself was excellent—fresh and hot—and the sandwich was delicious.

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Haven

Terrible customer service from one of the employees. I called asking what was going on with my order since the app said it was ready 10 minutes ago and the food wasn’t out. The girl on the phone had an attitude and was extremely rude and very unprofessional. This was February 1st @6:50pm.

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Eve Lenti

To Charge 12.99 for a cold sandwich is ridiculous. 3thin slices of Turkey 1 piece of cheese cut in half 1 slice of bacon cut in 3 terrible looking tomato slices A sprinkle of greens maybe 8 short pieces & 1 kosher pickle They call it Turkey with Bacon Bravo. Panera is not what it used to be 15 & 20 years ago. Didn't ask if this was a Corporate Store or a Frenchise. Who cares, I will not go there again.

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Milind Shinde

A good place for breakfast. Had scrambled egg and avocado, scrambled egg brioches, and spinach artichoke souffle. All of these were good and served hot. The price per person is less than $10. The kiosk offering is available, too.

Milind Shinde
Milind Shinde

A good place for breakfast. Had scrambled egg and avocado, scrambled egg brioches, and spinach artichoke souffle. All of these were good and served hot. The price per person is less than $10. The kiosk offering is available, too.

James Manser
James Manser

I stopped in for breakfast and a coffee as a Sip Club member. The kiosk directed me to the counter for my cup, but no one was there, so I asked the bakery staff. Instead of helping, they seemed annoyed and redirected me to the order pickup area, where I was told my cup would come out with my order. After several minutes of waiting, my food was ready. When I asked again about my cup, the staff member placed the bag on the counter and, rather rudely, told me it was inside the bag. I hadn’t seen a cup packed this way before, but sure enough it was there—though unfortunately with a damaged rim. When I asked for a replacement, she gave me one with an apology, but her tone remained unfriendly. Overall, I was surprised at how difficult and unpleasant it was just to get a coffee cup. The rudeness from the staff made the experience frustrating. On a positive note, the coffee itself was excellent—fresh and hot—and the sandwich was delicious.

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Sammy S.

I'm not sure why there are so many complaints about the service, because it's on par for what anyone should expect from a Panera. The same could be said about the food.\n\nThe ambiance however, is …

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Sammy S.

I'm not sure why there are so many complaints about the service, because it's on par for what anyone should expect from a Panera. The same could be said about the food.\n\nThe ambiance however, is …

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Tina L.

I really do enjoy their big azz sloppy sandwiches. Its like you get two sandwiches for the price of one...well thats how they do their large. The tuna was really good but the presentation was veey …

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sheri green

Love Panera locations but I've never ordered 2 cinnamon crunch bagels and them not be cut in half or asked if I wanted toasted. Had to drive all the way home to realize I had to cut them myself. If I wanted cold uncut bagels I could've saved my gas and ate the regular ones I already had at home. Also I ordered a half of a turkey sandwich which tasted like it came straight out of the fridge. I've seen & had better.Think I'll stick to Wawa going forward.

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Donna

Only went because I had a gift card. Glad I didn't waste my own money worst sandwich. Chicken bacon ranch

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Whitney Hardman

Is this what we’re calling an “Asiago bagel” these days? Smallest, most pitiful bagel I’ve ever seen with a little sprinkle of cheese on top.

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G C

Ordered takeout and the “full salad” container is like half empty and bread is chipped like someone bit a piece of it. My co-worker was missing a fork and had to run around looking for one on a client site. This is kinda upsetting. I’ve been to this cafe before to eat in and it was fine. Not sure what happened.

Donna
Donna

Only went because I had a gift card. Glad I didn't waste my own money worst sandwich. Chicken bacon ranch

Whitney Hardman
Whitney Hardman

Is this what we’re calling an “Asiago bagel” these days? Smallest, most pitiful bagel I’ve ever seen with a little sprinkle of cheese on top.

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Giancarlos R.

the people that work here are ASS everytime you ask for a simple thing either they roll their eyes or sigh

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Gloria Trejos C.

Horrible. I haven't been in on in a long time but I know now i haven't miss anything. Food was bad, and not even the drinks made up for it. Lemonade was spoiled , ginger ale was just carbonated water…

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Gloria Trejos C.

Horrible. I haven't been in on in a long time but I know now i haven't miss anything. food was bad, and not even the drinks made up for it. Lemonade was spoiled , ginger ale was just carbonated w…

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Gloria Trejos C.

Horrible. I haven't been in on in a long time but I know now i haven't miss anything. Food was bad, and not even the drinks made up for it. Lemonade was spoiled , ginger ale was just carbonated wa…

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Wendy D.

Terrible customer service! Incompetent manager.\nMediocre food. Overpriced. Don't waste your time at this Panera bread location, go to Jason's deli instead!!

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Wendy D.

Terrible customer service! Incompetent manager.\nMediocre food. Overpriced. Don't waste your time at this Panera bread location, go to Jason's deli instead!!

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Wendy D.

Terrible customer service! Incompetent manager.\nMediocre food. overpriced. Don't waste your time at this Panera bread location, go to Jason's deli instead!!

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E. H.

Stopped in at this location again - yes, I know - after a long road trip. Made my order online to minimize the overwhelm. Note: same manager, mocking coffee customers (behind their back at counter/…

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Hadlie H.

Got my cookie like this. The actual (profanity removed) is this??????? Who would want this. I paid money for this and I get half a cookie. This is bad.

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Keeyana B.

I went and had lunch with a friend of mine yesterday at the location in Tampa On BRUCE B DOWNS. and was utterly displeased with the service we recieved I was profiled because of my race . I placed …

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Global47499708753

So take the normal meat of a sandwich. And cut in half. That’s what you get when you order something here.

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Global47499708753

So take the normal meat of a sandwich. And cut in half. That’s what you get when you order something here.

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JETT0425

We were at Moffitt today and found this Panera nearby. We are not familiar with the area, so we stopped in for lunch. The salad was wilted and disgusting and contained a strand of hair - not mine.

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JETT0425

We were at Moffitt today and found this Panera nearby. We are not familiar with the area, so we stopped in for lunch. The salad was wilted and disgusting and contained a strand of hair - not mine.

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T M

I just found a FEATHER in my chili - I assume the kitchen environment is contaminated with pigeons or something because I don’t see a turkey feather surviving all the processes before getting to the restaurant. This is disgusting, I had already eaten the majority of it.

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Alice Zhang

Disappointing Experience with Cold Pastry and Poor Service We are loyal customers and usually enjoy your food and service, but unfortunately, this morning’s experience was quite disappointing. We ordered a pastry that was completely cold when we received it. We asked the staff if it could be toasted to warm it up, but the server told us to use the microwave instead. We explained that microwaving would ruin the pastry’s crispiness, and if it couldn’t be toasted, we would rather return it. The manager then said it could be toasted and took it to the back. However, when it came back, it was still soft, soggy, and not crispy at all. We felt that our concerns were not taken seriously and the final result was far from satisfying. As regulars, this kind of experience was really disappointing. We hope you can improve communication and service training to ensure the quality and consistency we’ve come to expect from Panera.

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Michael Steven

I had a disappointing experience at this location. A young woman working the counter, who was not wearing a name tag, handled the interaction unprofessionally. She had black hair and glasses. I politely asked if I could receive my cup ahead of time so I could take some medication, but she responded curtly that I would only receive it when my food was ready. This interaction came across as rude and dismissive. It may be helpful for management to provide additional customer service training to ensure all staff members can assist guests respectfully and professionally.

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mohammad javad zeidi

WORST CUSTOMER SERVICE EVER! I had placed an online order for rapid pick up. I recieved an email that my order was ready and that I need to go inside and pick it up at the rapid pick up shelf. I go inside and my order was not there. I asked one of the people that work there and she said wait in line and be patient. I notified her that my order was ready and that I had already paid for it. She said you still have to wait in line. The order was ready behind her on the counter and was being rude and making us wait FOR NO REASON! The workers have bad attitude and rude. WORST PANERA BREAD EVER!

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A Miller

This place is so unorganized and loud. They need better management. It is very apparent this establishment is ran under poor leadership in my opinion. You need a dedicated lane/register to your Uber eats/take out/pick up because they are pouring in. You can't have people waiting in line and trying to give a order only to leave your customer at the register repeatedly to go get a pick up order one after another its rude. Danielle is rude also & lacks any people skills. I hope she isn't part of leadership because if she is it all makes sense. The food is good. The service is just garbage. And make sure you check your order for utensils always before you leave.

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Maria Johnson

I am a deliver partner I have been here for almost 10 minutes now item on the table and staff is totally looking passed me, no can I help or nothing. I can understand your busy but a knowledge that there's customers waiting. At 8:32 my order is sat on the counter not the delivery table and still no acknowledgment that it's being placed there! Just rude customer service. Too busy conversating in the background with each other!

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Unconventional Gentleman

Took our order over the phone, never placed it -then expects us to pay and gives us a embrassrjnhly difficult time in the store as if it was our fault they didn’t enter the information. We have an extremely limited lunch break on a 16 hour shift and this is drawn out over 20 minutes to tell us there’s nothing they’re going to do about it. Not even an apology on behalf of their employee that took the order whom they claim to know nothing about. Meanwhile it’s time stamped the length of the phone conversation and everything only having been maybe 15 minutes prior. Do not expect any true professionalism here especially if this is how a General Manager conducts herself in from of young, certainly impressionable teens employees. Sets a bad taste for this location. We simply left, reported them to corporate for unprofessionalism and ordered elsewhere.

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DRAIN FLO PLUMBING

I go to Panera Bread twice a day different locations and I have been to this particular location 3 times and 2 of those times they have completely screwed up my order. I always order a Greek salad with chicken and Asian vinegar dressing and for some reason I get my order and there's no chicken in the salad. Tonight I checked my order before leaving and they basically threw my salad together with nothing I order. I will not be going to location again and I highly recommend to everyone to check their order before leaving the store. I asked for a full refund and they seem reluctant to give me a full refund.

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Samwise thekind

It’s very slow and I’ve seen the employees spend time arguing behind the counter. I a to go order and they mistakenly put it for here, which would be fine but they gave me attitude about it won’t be going back there anytime soon.

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Brooke Alysia

I had a terrible experience at the Panera location today. I ordered my food online like I usually do and just ask for a water cup when I went inside. They told me that they have the mini cups next to the water. I had to let them know that I am pregnant and I would like a large larger cup to try to drink more water with my food since I’ll be leaving and unable to refill it. Natia told me they charge for them and would need to go to the register. I really couldn’t believe this. I went to the register and Danielle was who I spoke with. She said I’d need to pay for the cup I said no issue. Until she rang it up for $3.43. Who in the world is paying 3.43 for a cup of free water that you’re suppose to give out for free. There is no way that cup costs $3.43. I even asked if they would fill it up to see I only want water and they said they charge 3.43. I’m a paying customer! Definitely never going back to this location and will be contacting corporate.

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Racheal Smith

Did a to go order from here on 3/2021 needless to say never had a problem till now. If this is what you call a chicken teriyaki broccoli bowl then I think you are mistaken. This is more for a child then an adult. Come on Panera get it together

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Estrellita del Mar

I order a French sandwich, I asked to the cashier switch the sauce or soup, for a piece of bread, because I don't like , the soup. The cashier told me no we can't do it . I was very disappointed. Then I asked for some hot water, they told me, no we can't, because we have to charge you for the cup, unbelievable. Today is my first time come back to Panera since 2 years ago, because I don't like the service, and now is worse. They are so greedy miserable misers. The new sandwich was so tiny and simple for that price and you can't switch the soup sauce for a piece of bread no option. Panera is worse than before.

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Sierra K. Bruno

As I sat inside the store to enjoy my breakfast 2-3 flies also decided to join me and sat on my sandwich multiple times. Yes I understand it is hard for restaurants to control issues like this but at the very least I would have appreciated my sandwich to be made over again and that was not a solution the restaurant was willing to offer when I called. Also I was met with a passive aggressive tone when speaking to the manager over the phone. Soon as managers take general complaints as a personal attack instead of an opportunity to make amends is the moment they lose my business.

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Jeffrey Rodger

We have visited this location several times and for the past year have not been able to get the bread bowl (French onion) soup. Our food was okay, $40 for two and we had to serve ourselves. NOT VALUE. We’re not coming back. Ever.

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DJTAP4ME

First time coming here. Terrible service. Sat my food in the waiting area and didn't tell me it was ready. When I complained, she said that i should know where to come check. They said they called my name but all they do is softly say a name and then leave it sitting there. They left it there for 10 minutes. I was clearly waiting on food with a receipt on the table and no one cared to simply tell me my order was ready. They are pretentious and rude. I politely told the manager that she was rude and won't be back. She said good and laughed. I would try it again but the food is terrible. I had to go make an order at another place to get something decent to eat

D
Douglas Jordan

Five people just sat there and danced while not taking her order.Then, it took another person.Five minutes to come up to the counter. I don't know what the hell service is about here, but it sucks.

M
MyKel

My sister recently placed an order in person on her break & Christina who took her order thought this would be funny. When we attempted to report the racist behavior to corporate & store manager showed that they couldn’t care less. Her name is Shanikka for reference.

M
Manda Lynn

Very disappointed that I drove 30 minutes home to find out my frontega chicken panini was not made right and was made absolutely disgusting. Not even the right ingredients. The only thing right was the fact there’s chicken and cheese but on one half, then they put avocado which I’m allergic to thanks, and then some weird spicy tomato pieces. I’m staying at home to make a sandwich how hard is that. 25$ dollars I spent and the only thing right was the drink I MADE.

K
Kat Pulse

I usually don’t have any issues with Panera food. It is always delicious and looks like the photo. But ordering my breakfast sandwich, it looked nothing like the photo and had the tiniest bit of chicken on it. When I asked the manager if I could have a little more chicken, she told me that was how much they normally give and would rather make me a whole other sandwich. I didn’t want another sandwich though, I just wanted a little bit more chicken like the advertising photo showed. We also ordered bacon on another sandwich and they didn’t even put it on. Incredibly poor customer service from the manager this morning. Extremely disappointing. Crazy how she would rather waste a lot more money on making a whole other sandwich than just giving me a tiny scoop more of chicken like the photo shows.

Kat Pulse
Kat Pulse

I usually don’t have any issues with Panera food. It is always delicious and looks like the photo. But ordering my breakfast sandwich, it looked nothing like the photo and had the tiniest bit of chicken on it. When I asked the manager if I could have a little more chicken, she told me that was how much they normally give and would rather make me a whole other sandwich. I didn’t want another sandwich though, I just wanted a little bit more chicken like the advertising photo showed. We also ordered bacon on another sandwich and they didn’t even put it on. Incredibly poor customer service from the manager this morning. Extremely disappointing. Crazy how she would rather waste a lot more money on making a whole other sandwich than just giving me a tiny scoop more of chicken like the photo shows.

DJTAP4ME
DJTAP4ME

First time coming here. Terrible service. Sat my food in the waiting area and didn't tell me it was ready. When I complained, she said that i should know where to come check. They said they called my name but all they do is softly say a name and then leave it sitting there. They left it there for 10 minutes. I was clearly waiting on food with a receipt on the table and no one cared to simply tell me my order was ready. They are pretentious and rude. I politely told the manager that she was rude and won't be back. She said good and laughed. I would try it again but the food is terrible. I had to go make an order at another place to get something decent to eat

MyKel
MyKel

My sister recently placed an order in person on her break & Christina who took her order thought this would be funny. When we attempted to report the racist behavior to corporate & store manager showed that they couldn’t care less. Her name is Shanikka for reference.

Jeffrey Rodger
Jeffrey Rodger

We have visited this location several times and for the past year have not been able to get the bread bowl (French onion) soup. Our food was okay, $40 for two and we had to serve ourselves. NOT VALUE. We’re not coming back. Ever.

Estrellita del Mar
Estrellita del Mar

I order a French sandwich, I asked to the cashier switch the sauce or soup, for a piece of bread, because I don't like , the soup. The cashier told me no we can't do it . I was very disappointed. Then I asked for some hot water, they told me, no we can't, because we have to charge you for the cup, unbelievable. Today is my first time come back to Panera since 2 years ago, because I don't like the service, and now is worse. They are so greedy miserable misers. The new sandwich was so tiny and simple for that price and you can't switch the soup sauce for a piece of bread no option. Panera is worse than before.

Sierra K. Bruno
Sierra K. Bruno

As I sat inside the store to enjoy my breakfast 2-3 flies also decided to join me and sat on my sandwich multiple times. Yes I understand it is hard for restaurants to control issues like this but at the very least I would have appreciated my sandwich to be made over again and that was not a solution the restaurant was willing to offer when I called. Also I was met with a passive aggressive tone when speaking to the manager over the phone. Soon as managers take general complaints as a personal attack instead of an opportunity to make amends is the moment they lose my business.

Manda Lynn
Manda Lynn

Very disappointed that I drove 30 minutes home to find out my frontega chicken panini was not made right and was made absolutely disgusting. Not even the right ingredients. The only thing right was the fact there’s chicken and cheese but on one half, then they put avocado which I’m allergic to thanks, and then some weird spicy tomato pieces. I’m staying at home to make a sandwich how hard is that. 25$ dollars I spent and the only thing right was the drink I MADE.

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11860 Bruce B Downs Blvd

Tampa, FL 33612

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