Jimmy John's

Tiffany Sierra

I guess it's just this location but I ordered the turkey Tom box lunch and my sandwhich literally has 2 slices of meat on it. I asked for extra lettuce and got sprinkles. I've never had this problem. I called and spoke to someone who told me the meat is pre measured and she can do nothing for me and I need to call back in the morning to speak to Jesse the manager. I paid $27 for 2 meals and both were barely any meat. The other was a Tuna sandwhich. Jimmy John's need to do better for this price. Period. I'll be sticking to Publix for my subs.

PARIS TV

I came to this Jimmy John’s location once to eat, and it was a disgusting experience. I saw roaches crawling in the bathroom, which was already a huge red flag. After eating the sandwich, I ended up with diarrhea and what felt like food poisoning. I will NEVER eat here again, and I strongly suggest others stay away too. Absolutely unacceptable.

Charli Hall

I ordered food for myself and co-workers; after placing order and receiving confirmation we went back to work. Seeing as though we work in the hospital we don't have our phones. 30 minutes go by, and I check the phone they've called 3 times and advised they will not make the food until I place a tip on the order for the driver. Speaking with JAY who claims to be the manager he tells me that I can't pay cash because its multiple orders (only 3) Jay would not give me corporates number and told me I did not need it or his name. He was very rude and nasty he needs to be fired!! ASAP

Ashley Hannah

Uhhh well we ordered 2 sandwiches, we live literally 4 minutes away from Jimmy John’s address: 2806 E Bearss Ave Lutz, FL 33559 we ordered at 5:16 through their app which normally I would order through Uber eats but Jimmy John’s wasn’t paying them so we ordered through the Jimmy John’s app and now they are just freaky slow. Come on. It’s 6:12 and when we called they said they dropped it off at an address. Just too stupid to try and explain on a review but never ordering again. I’ll go to subway, or jersey mikes, or which wich or anywhere else lol

Stephanie c.

This is one of the worst customer service experiences I have ever encountered. Zero stars if it was an option. Jesse the "store manager" was so unbelievably rude and disrespectful. I never received my delivery order of 70 dollars worth of food. They claim they delivered it, it was not delivered to me. Requested a refund, he refused, said not his problem, asked for cooperates number he then refused to give it to me. Was rude raising his voice and proceeded to hang up on me. I would advise against dealing with this store at all. You will not get your order, and they will steal your money.

Ke-Erica Hayes

So Steven decided he was going to make my order how he felt it should be made and not how I ordered it! Thought I waited an hour for my food but no they just threw outside on the front porch and left it there, didn’t even ask to sign the receipt! And I call and speak with the manager and she tells me there’s nothing she can do about!

Shakeela Banks

When I order from there they never add my peppers. They have been missing on my last three sandwiches. I even called to see if they were out but they said they weren't. After the call, I've ordered from them again and still no peppers. I understand they are known for their fast delivery but I'd rather have regular delivery if that means I can get my sandwich the way I want it. Looks as if, IF I order from them again I'll have to leave work to pick it up just to be sure my sandwich is made correctly. The one on Fowler never messes up my sandwich, hopefully they can deliver to my job.

Kaitlin Pickett

"Freaky fast delivery" is false advertisement when delivery orders take nearly an hour to arrive. Unforeseen staffing circumstances are understandable as long as there is communication provided to the customer if it will be longer than 15-20 minutes. Very disappointed JJ....

Crystal Schetter

We told the man behind the counter we had never been there before and he had no customers service skills. Did not attempt to explain the menu whatsoever and after my husband ordered and saw the sub had no veggies on it he made us feel like it was our fault for not knowing it came with no extras. He then was very rude and charged us to add lettuce, and onions. We will no go back.

Charles Brocker

Firstly I never leave reviews but my experience at the Livingston location warranted one. I have never been to a sub shop and not been asked how I'd like my sandwich. for this quality I can goto a gas station. bad service. I had to hand my sandwich to them 3 times to have it dressed. For 10$ for a small combo. with the bad service I will not be returning here. Owners a little advice tell your employees to step up the customer service and slow down I hadn't even paid and was being handed my sub fast but was not even asked what I'd like or how much. step it up.