I placed an online order at 12:03. When I arrived to the store at 12:31, the order was still not ready. It took them another 10 minutes to fill the order. That defeats the purpose of placing order 30 min prior to arrival. No drink or side offered for the extended wait. I don't recommend this location especially if you only get 30 min for lunch. Do better.

Karla James

They may as well stop serving Cinnabon. I have yet to get a fresh and hot one. Normally they are dry, overcooked or burnt. Their sandwiches are hit and miss. The next closest store is about 30 min away. Disappointing.

Prinxaut

I got it for takeout, the soup wasn't that bad but there was a gnat in my salad container, the lettuce was very obviously old as well

xFalconFixer

I want to point out that there’s a real need for training to encourage and EMPOWER employees. Right now, the men’s restroom is not in great shape. It’s messy and unsanitary, with some BROKEN features that need attention. The door handle and lock aren't working correctly, making it hard to close or lock the door, which affects the functionality of the men's bathroom. The faucet and soap dispenser are also broken, raising concerns about how male employees can wash their hands. It’s disappointing that a customer has to bring this up. These problems have been around for a while, so it’s concerning that management has not taken the initiative to handle the necessary repairs. Leadership should prioritize providing training that allows employees to speak up when they notice issues. I’m confident that improvements can be made. I look forward to hearing about the repairs for the men’s restroom and how staff will be EMPOWERED to raise concerns.

Justin Riddles

Walked in at 8:37pm tonight when they close at 9. All them players were playing Uno at a table and said, “Sorry guys, we’re closed.” If you’re closed, it is the company’s responsibility to update the hours of operation. We have family in town that hasn’t had Schlotzky’s in years. We drove over 20 miles from home to have it. Will not be back here.

Kristen Rowland

I gave a one star for the food because my husband's turkey bacon club gave him a bad case of food poisoning. I had the California chicken flatbread which had bacon on it. I am also feeling sick but not nearly as bad as he is. We believe it was the bacon that caused it. It's very scary to think that if I had eaten his sandwich instead, because I am in my 2nd trimester of pregnancy, that could have potentially resulted in the loss of our baby. We know it was from this food because all we had was breakfast yesterday morning and then this for lunch/dinner. My husband woke up this morning with vomiting, diarrhea, a bad headache and body aches. The place was clean and the staff was very friendly but what does that matter if it makes us sick as dogs?

valicia vanhoose

Ordered a French Dip to go, got home no dip. Sandwich was dry and tasted like cardboard. Called the number in the receipt and it's the wrong number. Had to Google the number

Lakeysa Stuart

Do not go if in a hurry took 30 minutes to get my order. When I finally got it and went back to work it was the wrong food. Called manager she made excuses for her employees mistakes I explained to her how serious it is to give wrong food when people have food allergies like myself. She as manager who passed me the bag did not check it to see if it was the right order. When I called to tell her I could not get a word in for excuses. My food was wrong the sandwich was dry lettuce was old . Do not recommend.

Dwayne Lawton

I was at Schlotzsky's on April 26th I arrived about 10 to 7:00 and it was two other Caucasian people that was right after me both of them got their sandwiches they couldn't find my sandwiches is awfully funny they could find a Caucasian sandwiches but but they couldn't find my sandwich I'm a African-American to me that's racial profiling if you are African American do not go to that Schlotzsky's in Terrell because they will make you wait and they'll probably lose your sandwich

Samia Smith

We ate there Sun Dec 22nd for lunch. The girl working couldn't have had a worse attitude. But we look past that and then the food was awful. The bread seemed dry and the mac n cheese was probably the worst I've ever had. We love Schlotskys & have for 20+ years but this left a lot to be desired!

Gary Makries

Worst service at a Schlotzsky's ever. The staff were talking about parties this weekend and who is having sex with who. So it should come as no surprise that they screwed my order up. It was placed correctly but as you can see they didn't abide by the instructions. When it was delivered the employee was unconcerned and said I could scrape it off because they forgot to make it the right way. I won't be back. And I travel this way often. This chain is one of my favorites but they seriously need to look into how this unit runs. Good luck if you stop here.