Charleys Philly Steaks
Sandwich · Texas City
Sobre Charleys Philly Steaks
At Charleys Philly Steaks, we're passionate about serving up deliciously authentic Philly-style cheesesteaks, loaded fries, and refreshing lemonades in a welcoming atmosphere. Our quick-service model ensures that you can grab a bite to eat on the go or take a break to enjoy a meal with us. We pride...
At Charleys Philly Steaks, we're passionate about serving up deliciously authentic Philly-style cheesesteaks, loaded fries, and refreshing lemonades in a welcoming atmosphere. Our quick-service model ensures that you can grab a bite to eat on the go or take a break to enjoy a meal with us. We pride ourselves on our friendly service, speedy service, and commitment to using only the freshest ingredients. Whether you're grabbing lunch or satisfying your late-night cravings, we've got you covered. Our restaurant is designed with comfort and convenience in mind, featuring wheelchair accessible seating, restrooms, and parking. Come visit us today and taste the difference for yourself!
Què diuen els clients de Charleys Philly Steaks
Charleys Philly Steaks in Texas City generally receives positive feedback for its quick service, friendly staff, and tasty Philly cheesesteaks. However, some customers have reported issues with order accuracy, rude service, and high prices for the quality.
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Tip: The location is convenient for shoppers. Be sure to check your order for accuracy before leaving.
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Opinions de Charleys Philly Steaks Texas City
I really enjoyed the food here, great quality and nice staff!
Good food very delicious im always satisfied when ever i visit
It’s a franchise. The sandwiches were good. The staff were friendly.
Awesome food and a clean and nice place. Wilson was great, Thank you 🙏
The food is amazing. I loved the taste. Totally recommended.
Had jalapeno and bacon Philly cheese steak 😋😋, was amazing and you can never go wrong with to much bacon. 😍😍
It was amazing , I enjoyed the service , and the food was great
Food was good! The strawberry lemonade was very good.
This Charley's is always very good the staff always remembers me.
Great for a quick bite when we're visiting out at Tanger outlets.
I ordered the Philly CheeseSteak with regular fries and it was delicious 😋😍
Always love their chicken Philly and fries.
Great subs and fries. Really good lemonade.
Love there subs fast and friendly service
Can't go wrong having Charley's.
Who doesn't love a good philly.
Great option un tanger Outlets
Great all around
My philly steak was yummy and fresh !
My philly steak was yummy and fresh !
Every time I come to Charley's , I get a welcome greeting. I love coming here during my breaks. I have enough time to come over get my food and be able to enjoy my meal. The pepperoni cheese stake is absolutely amazing.
Awesome service and great food. Highly recommend this location while you're out shopping.
Lines moved quickly. Good customer service. Very open atmosphere to eat in.
Every time I get the chance, I always go here and snag a good philly! Food is made very quick and precisely. Workers have always had a good attitude and good customer service. Food is great every time! Definitely go if you can!
Every time I get the chance, I always go here and snag a good philly! Food is made very quick and precisely. Workers have always had a good attitude and good customer service. Food is great every time! Definitely go if you can!
Awesome service and great food. Highly recommend this location while you're out shopping.
Lines moved quickly. Good customer service. Very open atmosphere to eat in.
Every time I come to Charley's , I get a welcome greeting. I love coming here during my breaks. I have enough time to come over get my food and be able to enjoy my meal. The pepperoni cheese stake is absolutely amazing.
Food is really good and always hot only downside is sometimes the line is long
Good place to eat when shopping at the outlet. Good serive as well.
The food is always good
Buffalo chicken sandwich is thumbs up every time.
Very good sandwich. Fries had bacon,cheese & ranch. Pretty darn good
Very good sandwich. Fries had bacon,cheese & ranch. Pretty darn good
Charlie's is a pretty good place to get a bite to eat if you're looking for something a little different than your normal chain restaurants even though it is a chain restaurant it still is a little different for us because we don't eat there on a regular basis. the service is good at this location and so is the food it was nice and hot and tasted fresh.
Charlie's is a pretty good place to get a bite to eat if you're looking for something a little different than your normal chain restaurants even though it is a chain restaurant it still is a little different for us because we don't eat there on a regular basis. the service is good at this location and so is the food it was nice and hot and tasted fresh.
Nice food,stakes and fries. Quick service. Located inside Tanger mall food court
It's not jersey Mike's but hey.. its better then subway
The first bite is good but every bite after gets less and less good. I think it's the cheese and the bread is tuff.
All I ordered was fris. They retired them.
Food was ok. Not great. Bread had decent flavor, but a weird chewy consistency. Like a bread flavored yoga mat. Prices are crazy high for the quality of food you are getting. Sandwich combo with an extra side of fries was $23.00. Will not be returning.
Food was ok. Not great. Bread had decent flavor, but a weird chewy consistency. Like a bread flavored yoga mat. Prices are crazy high for the quality of food you are getting. Sandwich combo with an extra side of fries was $23.00. Will not be returning.
I don't know if it was just unlucky or if this is just the quality of the Philly cheese steak here, but I received my order in a timely manner, only to have the most disappointing cheese steak of my like. The meat was dry and unseasoned; nearly flavorless. There was the lightest amount of cheese and the most papery bacon on earth (I could see through it). The sandwich came with lettuce and tomato - which do not belong on a proper Philly, which I can just remove - and was so inundated with mayo that the bread was soggy. The jalapeño, cheddar, bacon fries were a significant let down as well. They barely had any cheese, bacon, jalapeño, and also lacked any seasoning. Excellt service, but some of the blandest food I've ever had in my life.
Im giving a 2 star review cause i order my food for 2 people and when they were done with my food i figure the drinks size and was missing one sandwich, so apparently the girl the help me was either sleeping or not paying attention at all cause she got my order wrong but it feel like it was right from what they charge me for,
Im giving a 2 star review cause i order my food for 2 people and when they were done with my food i figure the drinks size and was missing one sandwich, so apparently the girl the help me was either sleeping or not paying attention at all cause she got my order wrong but it feel like it was right from what they charge me for,
I don't know if it was just unlucky or if this is just the quality of the Philly cheese steak here, but I received my order in a timely manner, only to have the most disappointing cheese steak of my like. The meat was dry and unseasoned; nearly flavorless. There was the lightest amount of cheese and the most papery bacon on earth (I could see through it). The sandwich came with lettuce and tomato - which do not belong on a proper Philly, which I can just remove - and was so inundated with mayo that the bread was soggy. The jalapeño, cheddar, bacon fries were a significant let down as well. They barely had any cheese, bacon, jalapeño, and also lacked any seasoning. Excellt service, but some of the blandest food I've ever had in my life.
My first time here and it was a horrible experience instead of customer service it looks like you're aggravating the workers you ask for service number to provide feedback they don't have one very sad and unfortunately that we have for customer service at such great location.
Wasted my time driving here. It says they close at 7pm, I went there at about 6:25 and they had already cleaned the grill and said they were closed.
The staff here are extremely rude. They like to cuss and argue about the order size in front of your children.
Worst service. Overcharges me made food wrong. Rude
Horrible!! I can think of two times a restaurant in a food court should be prepared for a crowd, Back to school and Christmas. They were unprepared and there was hardly any meat in the sandwiches. So disappointing after waiting 15 minutes in line and another 10 for food!! We won't even talk about process considering what we got
Ordered thru Uber eats which is the worst.always an hour late n food is always cold. Cheese steak sub was small, not much meat, gave me the wrong drink. Horrible
VERY RUDE NOONE ELSE WAS IN LINE THERE WAS ONE CUSTOMER WAITING ON FOOD INSTOPD PATIENTLY WHILE THREE WORKERS ONE BEING THE MANAGER APPEARED TO BE IN THEIR OWN WORLD FINALLY I CLEARED MY THROAT AND THEY DECIDED TO SERVE ME I ONLY WANTED A DRINK AGAIN THEY WERE VERY RUDE I DIDNT GET A WARM WELCOME FEELING FROM THERE I GUESS CUSTOMER SERVICE ISNT A BIG ISSUE HERE 🙄 I WONT RETURN ...LOCATION TEXAS CITY TANGER OUTLET
They were serving French fries in a styrofoam cup, I don’t know if it’s common practice, but inevitably the cups fall and fries were everywhere. The manager wouldn’t give me a new one even though it’s on them. Ridiculous!!!
The food is good. But they charge for refill drinks $1 each time 🙄
I came here at 7:36pm on a Saturday. They are supposed to close at 8pm. They told me they were “closing early”. I drove a good bit as this is the closest Charleys to my home. If you close at 7:30, just put that on the site but if it says you close at 8, then you need to serve customers until 8… how should one know when you are deciding to close early on random days?
Oscar’s service is terrible. They informed me I could get a refill on the premium lemonade one time and went back to them only giving me a lemonade on regular lemonade… I also got there and asked to split peach and strawberry lemonade and they said only with large cups.. Oscar walked over big and bad and added a pump of strawberry to the regular cup for $1 making it the price of a large lemonade 🫤 the staff here must do better.
Had bone in wings. Had spicy lemon pepper and Louisiana rub. Neither one had any season at all. Both were horrible far as flavor is concern. Also fried way to hard. Not enough hands but 4 thumbs down
I recently visited Charley’s Philly Steak #739 at Tanger Outlet Mall, and unfortunately, my experience was quite disappointing. I spent over $33.42, drove 15 minutes to get there, and another 15 minutes back home. Despite having had good experiences at this location before, this time was an exception. There were missing items from my order, and the food, to my surprise, tasted bitter. I tried to address my concerns by calling, but I was hung up on twice. This raises questions about the training and attention to detail among the crew. It's unusual for this location, and I hope there can be a swift improvement. Perhaps some retraining for the staff or cooks could make a significant difference.
Extremely rude I can agree 100% with each and every negative comment that is on here. I’m sitting at the food court after ordering, still in shock and disbelief of how bad the customer service is here. The man at the register (doesn’t have a name tag but he has tattoos and a hat on) took my order while sitting his behind on the counter with his half body turned away from me, never gave any eye contact and mumbled the whole time like I was ordering. It was like I was bothering him on his day off. I honestly don’t know how someone like this can hold a job specially in customer service. Not only was his whole attitude trash but his behind should not be touching the counters at all. It is urgent that this be changed because this is just unbelievable and it is not what I want to see or experience when I come and enjoy a good shopping experience and a good meal with my family. In addition as a local resident it is very embarrassing that other people who come from far to this outlet mall get to see these type of behavior which can leave someone with the worst impression of this place. I will be contacting corporate .
Had bone in wings. Had spicy lemon pepper and Louisiana rub. Neither one had any season at all. Both were horrible far as flavor is concern. Also fried way to hard. Not enough hands but 4 thumbs down
Oscar’s service is terrible. They informed me I could get a refill on the premium lemonade one time and went back to them only giving me a lemonade on regular lemonade… I also got there and asked to split peach and strawberry lemonade and they said only with large cups.. Oscar walked over big and bad and added a pump of strawberry to the regular cup for $1 making it the price of a large lemonade 🫤 the staff here must do better.
I recently visited Charley’s Philly Steak #739 at Tanger Outlet Mall, and unfortunately, my experience was quite disappointing. I spent over $33.42, drove 15 minutes to get there, and another 15 minutes back home. Despite having had good experiences at this location before, this time was an exception. There were missing items from my order, and the food, to my surprise, tasted bitter. I tried to address my concerns by calling, but I was hung up on twice. This raises questions about the training and attention to detail among the crew. It's unusual for this location, and I hope there can be a swift improvement. Perhaps some retraining for the staff or cooks could make a significant difference.
They were serving French fries in a styrofoam cup, I don’t know if it’s common practice, but inevitably the cups fall and fries were everywhere. The manager wouldn’t give me a new one even though it’s on them. Ridiculous!!!
The food is good. But they charge for refill drinks $1 each time 🙄
Ordered thru Uber eats which is the worst.always an hour late n food is always cold. Cheese steak sub was small, not much meat, gave me the wrong drink. Horrible
Horrible!! I can think of two times a restaurant in a food court should be prepared for a crowd, Back to school and Christmas. They were unprepared and there was hardly any meat in the sandwiches. So disappointing after waiting 15 minutes in line and another 10 for food!! We won't even talk about process considering what we got
VERY RUDE NOONE ELSE WAS IN LINE THERE WAS ONE CUSTOMER WAITING ON FOOD INSTOPD PATIENTLY WHILE THREE WORKERS ONE BEING THE MANAGER APPEARED TO BE IN THEIR OWN WORLD FINALLY I CLEARED MY THROAT AND THEY DECIDED TO SERVE ME I ONLY WANTED A DRINK AGAIN THEY WERE VERY RUDE I DIDNT GET A WARM WELCOME FEELING FROM THERE I GUESS CUSTOMER SERVICE ISNT A BIG ISSUE HERE 🙄 I WONT RETURN ...LOCATION TEXAS CITY TANGER OUTLET
Extremely rude I can agree 100% with each and every negative comment that is on here. I’m sitting at the food court after ordering, still in shock and disbelief of how bad the customer service is here. The man at the register (doesn’t have a name tag but he has tattoos and a hat on) took my order while sitting his behind on the counter with his half body turned away from me, never gave any eye contact and mumbled the whole time like I was ordering. It was like I was bothering him on his day off. I honestly don’t know how someone like this can hold a job specially in customer service. Not only was his whole attitude trash but his behind should not be touching the counters at all. It is urgent that this be changed because this is just unbelievable and it is not what I want to see or experience when I come and enjoy a good shopping experience and a good meal with my family. In addition as a local resident it is very embarrassing that other people who come from far to this outlet mall get to see these type of behavior which can leave someone with the worst impression of this place. I will be contacting corporate .
My first time here and it was a horrible experience instead of customer service it looks like you're aggravating the workers you ask for service number to provide feedback they don't have one very sad and unfortunately that we have for customer service at such great location.
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5885 Gulf Fwy Space 349, Texas City, TX 77591
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5885 Gulf Fwy Space 349, Texas City, TX 77591
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