Popeyes
Chicken · Tujunga
Sobre Popeyes
En Popeyes Tujunga, te damos la bienvenida a un rincón con sabor a Luisiana, donde el crujiente pollo frito y nuestros deliciosos sándwiches te transportarán al corazón del sur. Preparamos cada plato con pasión y las recetas más auténticas, para que disfrutes de una experiencia única y llena de sabo...
En Popeyes Tujunga, te damos la bienvenida a un rincón con sabor a Luisiana, donde el crujiente pollo frito y nuestros deliciosos sándwiches te transportarán al corazón del sur. Preparamos cada plato con pasión y las recetas más auténticas, para que disfrutes de una experiencia única y llena de sabor. ¡Ven a descubrir por qué somos famosos por nuestras patatas fritas y nuestro pollo irresistible!
Què diuen els clients de Popeyes
This Popeyes gets high marks for friendly and competent service, especially from employees like Marco. The chicken and biscuits are frequently praised. However, some customers report issues with missing items, long waits, and inconsistent food quality, and being out of popular items.
Plats populars
Ideal per a
Tip: If they are having a long day, expect tired employees. Check your order before leaving to ensure everything is included.
Services
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Opinions de Popeyes Tujunga
Popeye's are consistent on having the same quality in each of their locations. You can expect the chicken you always had at Popeyes here.
Certainly one of the best ultra greasy super deep fried chicken sandwiches out there the spicy mayonnaise is amazing with extra pickles can't be beat separated by Chick-fil-A which is about a point or 2 better.
Popeyes is good they take long but their so amazing and I love them
The chicken sandwiches are amazing. Haven't lived till you've tried it. Blows chick fil a out of the water. 10/10 constantly crave it
I enjoy Popeyes Sunland on Foothill Blvd. Clean inside & out. Always helpful fast friendly service. Service with a smile.
The food was fresh and good. I love using my coupons since their prices are unusually high considering the size of the chicken pieces.
The macaroni and cheese and potatoes and gravy surprised me, they were amazing, & I cannot believe I hadn’t eaten here once before. Super yummy food and the lady who took my order and gave me my food was very helpful, polite and friendly.
So it's really a matter of "different strokes, for different folks" some of us are all about the KFC, others the Polo Loco, others Chick-Fil-A and some diehard Popeyes. I decided to swing in here while coming back from L.A. to grab my usual..."5 piece spicy tender" I had been hearing rumors about this chicken sandwich they released......OMG!!! While my mouth is literally full of this marvelous masterpiece I am actively searching for a Chick-Fil-A to throw rocks at!!! I didnt think anyone would ever top their chicken sandwich but wowwee. A little word to the wise on this one...I drive an F350 dually...dont attempt the drive thru!! Lol. I made it, but had to make a huge turn in the parking lot to straighten it up. Fast service, friendly help.
I had gone here one time and a worker there by the name of joceline had gave me excellent service. Even took the food out herself. If I get the chance to go there again. I hope she is there to give me the same service she performed. Excellent work and Amazing employee
Both my wife and son are in Love with Popeyes Chicken 😆 I also like the taste, just not all the oil, but that's life.
Drive through. Had it in Texas with friends a year ago. A bit expensive but from time to time it's worth the cost. Very flavorful. Surf and Turf. Shrimp and chicken tenders with rice & beans mixture and a biscuit with honey and a large strawberry lemonade. About $15.
I ordered from DoorDash. I wanted a 4 piece chicken dinner with a biscuit and coleslaw as well as a spicy chicken sandwich dinner and large Cajun fries. Everything came back fresh and hot. I enjoyed the fries because they are seasoned well and aren't French fries.
I ordered from DoorDash. I got a 4 piece classic chicken dinner which comes with a biscuit and coleslaw. I got a spicy chicken sandwich dinner which came with a large fries. It was fresh and delicious. The chicken was crunchy. The biscuit was soft. The sandwich was good.
I got great service from friendly people at this popeye's. the chicken sandwich was excellent very Clean. A sandwich in a bag Accidentally got dropped on the floor .. right away the employee threw it out even though I asked for it she laughed at me! Said we would never serve that to anybody!!😃 I've been here quite a few times every time it is hot fresh and juicy
If they had a long day expect a tired person behind the mic and the window other than that, this spot has good service. The chicken is always good from here and so are the sides. Only complaint is that they never got enough cooked wether it’s a desert or a big batch of chicken or sandwiches. Either way I’m still coming here.
Food 🥘 was great 👍 however the service was terrible 😞 😣 😢 the kids working there were probably very tired 😓 and eager to close, the order was missing sauce & napkins and they seemed to be very confused. However the food 🍱 was delicious. EPB
If they had a long day expect a tired person behind the mic and the window other than that, this spot has good service. The chicken is always good from here and so are the sides. Only complaint is that they never got enough cooked wether it’s a desert or a big batch of chicken or sandwiches. Either way I’m still coming here.
Food 🥘 was great 👍 however the service was terrible 😞 😣 😢 the kids working there were probably very tired 😓 and eager to close, the order was missing sauce & napkins and they seemed to be very confused. However the food 🍱 was delicious. EPB
I can't lie - Popeye's chicken is my secret obsession. I have never had bad chicken here. The service isn't always spot on, and the dine in decor is nothing to brag about - but OH that juicy chicken makes it all great! And the biscuits are the best in the business!
I always drive through when I'm really hungry and feel like having freshly cooked chicken sandwiches either hot or the regular and it's always hot out of the grill, and the service is always excellent.
Marco is amazing. He’s so personable and sweet with the customers. He says he understands what its like to be a customer and just gives people the treatment he would want. Isnt that amazing? So simple yet so profound. Thank you marco for breaking down all the deals and trying to get me the best deals possible with all the food i was getting.
Very nice and welcoming. They always get my order correct.
Got the best service I’ve ever had at a Popeyes last night. Been to over a hundred occasions and the guy working the drive thru last night was literally the best Popeyes worker I’ve ever encountered. Not necessarily the friendliest, but very competent. Would recommend this location if it’s not too busy.
Our local Popeyes has good service and are easy to work with. Got tenders for she who must be obayed and breast and thigh for me.
Very nice and welcoming. They always get my order correct.
I can't lie - Popeye's chicken is my secret obsession. I have never had bad chicken here. The service isn't always spot on, and the dine in decor is nothing to brag about - but OH that juicy chicken makes it all great! And the biscuits are the best in the business!
Marco is amazing. He’s so personable and sweet with the customers. He says he understands what its like to be a customer and just gives people the treatment he would want. Isnt that amazing? So simple yet so profound. Thank you marco for breaking down all the deals and trying to get me the best deals possible with all the food i was getting.
Our local Popeyes has good service and are easy to work with. Got tenders for she who must be obayed and breast and thigh for me.
Got the best service I’ve ever had at a Popeyes last night. Been to over a hundred occasions and the guy working the drive thru last night was literally the best Popeyes worker I’ve ever encountered. Not necessarily the friendliest, but very competent. Would recommend this location if it’s not too busy.
This Popeyes is in Sunland.The drive through was busy and a little slower than usual but the chicken tenders were flavorful and a good size and the employee gave me some extra sauce as requested
Food was hot. Service was quick. Had to remind the server to get my drink. Used the drive thru. Looked clean enough on the outside
Its better then KFC thats for sure. Ok prices for pretty good fried chicken. I tend to prefer the "spicy" as it has more flavor but it isnt what i would consider SPICY. The biscuits... i dont know what they put in them but it must be addictive because i cant NOT order extras anytime im there
Popeyes is a great place the food is pretty good I think the only thing that the stores lacking is the employees having proper training sometimes it seems like they're just lost or trying to go way too fast beyond what they can do but for as much as they've been trained they do try to do their best so I give it 4 stars
I stop at this store whenever i have business in L.A. usually get there about 4 pm . And chicken is ok . This time however it was fresh and tasty.
KFC is my go to chicken place. But there is a piece of me that longs for Popeyes, especially their spicy chicken. I love every minute of it while eating... but I regret immediately after. Make sure to eat plenty of fiber with your chicken.
Reletavely long drive thru line ( parking lot is too small to turn around in) that took suuuuuper long to get through. Friendly people at window and food was as expected from Popeyes. Good chicken. Good buscuit . Mash potatoes not so much but not because of food quality, just not used to spicy mashed potatoes I guess.
We're still charmed by the chicken sandwich, and my husband loves the new fish sandwich, but they'd get five stars if they hadn't dumped the beignets, which were fantastic.
Went through the drive-through yesterday. Nobody else in line. There's a guy that works in there that was really funny and sounded like he was from Louisiana. It was a really nice experience and they gave my son a lot more than three chicken tenders. Great experience. We will be coming back soon.
Like most of the eateries in Sunland Tujunga it can be hit or miss. However most of the time that chicken sandwich is awfully tasty. The last time we went they got our order somewhat wrong giving us chicken instead of chicken strips for a family meal. I think if you write it down for him and post it on their forehead they'll get your order right. Food-wise taste wise excellent servers are very kind and personable just they don't pay attention. Like I said the beginning of this comment that's mostly eateries around this town people just don't care what they do today.
I went thru the drive thru around 4pm on Friday. The male employee was fabulous. It was my first time visiting a Popeyes so that first impression was appreciated. I ordered food for 3 people. We got sandwiches, fries, biscuits, and drinks. My sandwich was very good. Lots of white chicken. I liked the fries, just the right color and not salty. We will be back.
We had to wait for like 10 mins until anyone shows up in front of the cash register - plthe employees were cooking and didnt pay attention to us. Kuddos to the manager who apologized and was really helpful. The food was good, crispy chicken and tasty. Good location but the service could have been better and faster.
We had to wait for like 10 mins until anyone shows up in front of the cash register - plthe employees were cooking and didnt pay attention to us. Kuddos to the manager who apologized and was really helpful. The food was good, crispy chicken and tasty. Good location but the service could have been better and faster.
Food is very good Restrooms are locked, you have to ask them to unlock it Every time you need to use it . The restaurant interior is not very clean. No refill fountain, same as restrooms, you have to ask.
Food is very good Restrooms are locked, you have to ask them to unlock it Every time you need to use it . The restaurant interior is not very clean. No refill fountain, same as restrooms, you have to ask.
I went thru the drive thru around 4pm on Friday. The male employee was fabulous. It was my first time visiting a Popeyes so that first impression was appreciated. I ordered food for 3 people. We got sandwiches, fries, biscuits, and drinks. My sandwich was very good. Lots of white chicken. I liked the fries, just the right color and not salty. We will be back.
Food was good.. customer service was not the best. I don't expect happiness but politeness I do. I didn't want to ask for a bag to go cause I didnt want to get attitude from the employees. But I get it they hate their job. Oh well..
Foods great. Some of the employees are rude, and mean, and they act as though they really dont want to be there at a time when there are so many people would feel so lucky to even have a job at this crucial time
Food was great fresh and hot, I think only because they couldn't hear what I ordered. Ended up waiting in the drive thru an extra ten minutes
Food is good but they didnt give my my fries or any sauce, i guess you have to ask them to give it or else they forget
Drove through, so I can't comment on the atmosphere. The tenders were ok. Better than most fast food chicken, for sure, but nothing amazing either.
The food is good, customer service not very good you can see pure serious faces and it seems that you get to ask for a gift. The last time I arrived, an elderly man asked for free water and they did not respond to him until I asked the cashier if there was a problem in which the elderly person grabbed water from the tap to drink because they did not have water in the dispenser. The older adult asked for tap water to drink and they did not want to give it to him until i said please give to him.
This Popeyes can never seem to get an order correct. Went yesterday for the 4th or 5th time and not one time have I gone and not had an issue. At least yesterdays food was fresh. Yesterday we were the only car there around 4pm. Ordered our food and extra sauce (which they charge 40 cents each extra). They asked us to pull forward in the drive through as we waited. Who knows why because there was nobody behind us. He brought the food and forgot all the sauce. The last time I went, the food wasn't fresh. It's unfortunate because they are the only pieces in the area.
I'm not sure if the recipe changed for the gravy, but it looked like broth and barely anything on it. The manager said they put the standard 3 scoops in, and the recipe is still the same. I was debating on getting extra gravy, but it was almost $5 for a side of it. The chicken was a little on the dry side and the red beans and rice was more rice than anything else. Then there was the 27-minute wait from the time I paid for the order until the time they put it in a bag. There was only one person waiting inside and two cars in the drive-through. And still took a good five minutes before I was acknowledged by any of the workers behind the counter.
I'm not sure if the recipe changed for the gravy, but it looked like broth and barely anything on it. The manager said they put the standard 3 scoops in, and the recipe is still the same. I was debating on getting extra gravy, but it was almost $5 for a side of it. The chicken was a little on the dry side and the red beans and rice was more rice than anything else. Then there was the 27-minute wait from the time I paid for the order until the time they put it in a bag. There was only one person waiting inside and two cars in the drive-through. And still took a good five minutes before I was acknowledged by any of the workers behind the counter.
Usually love Popeyes but at this location everything tasted fishy. Like it was all cooked in the same grease as the sea food. Fishy fries are not yummy.
Unfortunately, they advertise, but don't serve the Big Box Deal.
The food is something the family enjoys. Maybe not the frys so much. Chicken tenders and the Ghost sandwich are good fast food. The problem why we hesitate to go there: the speaker for the drive thru is lousy. They get upset because I can not hear them and I can't understand them for seems like mumbling to me. I have been charged for sauce about half the time, once for a bag to put our food in. The order has only been correct once. The person at the window is nice enough. Told myself that I will go in next time, but it is not the nicest part of town. I am sure I will try it again sometime within the year. I hesitate because the price is high for what you get.
The food is something the family enjoys. Maybe not the frys so much. Chicken tenders and the Ghost sandwich are good fast food. The problem why we hesitate to go there: the speaker for the drive thru is lousy. They get upset because I can not hear them and I can't understand them for seems like mumbling to me. I have been charged for sauce about half the time, once for a bag to put our food in. The order has only been correct once. The person at the window is nice enough. Told myself that I will go in next time, but it is not the nicest part of town. I am sure I will try it again sometime within the year. I hesitate because the price is high for what you get.
Usually love Popeyes but at this location everything tasted fishy. Like it was all cooked in the same grease as the sea food. Fishy fries are not yummy.
Unfortunately, they advertise, but don't serve the Big Box Deal.
Manager will not speak to customers. I also ordered large sides and pretty sure they gave me small instead. However the food is still good despite very bad service.
The food here is ok but the chicken is so dry, please make it a bit more juicy.
The one in sunland they are rude. I they dnt give u ur complete order at first. Had to go back they mixed my chicken up with spicy when I asked for mild. They never have a complete order had to substitute some of my chicken for spicy in order to get my whole order.
Chicken was definitely sitting under a lamp for a loooong time before we got it. $28 for 8pc of dried chicken isn’t great, especially when the wings were like jerky.
I ordered a 2 piece dark meat chicken, and when I got home it must have been chicken from 10 hours ago. Dry and burnt like
Food is great! Only when they remember to pack it! Second time they missed my order. They always forget a side. Check ur sides!
Spicy chicken sandwich is very tasty. Drive thru took forever for a few cars. The server asked me for a different credit card when it was perfectly working, further delaying the line.
I normally come here and everything is great, except today when I was asked to wait in the parking lot for the chicken to be cooked and ready to go. However, 25 minutes went by and no one came out to had me any food. I went inside to ask how long to expect the wait and they thought I got my food already cause it was ready and no one ever came outside. I really wish they had been more clear of coming inside instead of sassing me to wait in the parking lot.
While it was delivery I was the 2nd stop and 1st stop was on the way to my house but all the food was cold and can't really heat up a mayo based sauce too well complained to grubhub and seems they ignored my complaint
I normally come here and everything is great, except today when I was asked to wait in the parking lot for the chicken to be cooked and ready to go. However, 25 minutes went by and no one came out to had me any food. I went inside to ask how long to expect the wait and they thought I got my food already cause it was ready and no one ever came outside. I really wish they had been more clear of coming inside instead of sassing me to wait in the parking lot.
While it was delivery I was the 2nd stop and 1st stop was on the way to my house but all the food was cold and can't really heat up a mayo based sauce too well complained to grubhub and seems they ignored my complaint
the workers here are extremely rude teenagers and look miserable. While I was waiting for my order I overheard them talking badly about a homeless customer and laughing about it, not to mention got food poisoning from one of their sandwiches and Mac n cheese. go somewhere else people!!
the food is TERRIBLE and old!! This wasn't the first time I was disappointed by the food at this location, but it will be the last. Won't chance eating there again.
Terrible service in store. Spent 15 minutes waiting to order. They're busy talking to each other, not understanding customers want to be served fast. Should have gone to KFC instead.
Always a terrible experience here the workers have one job and they can’t do it right they have forgotten to give me sauce over 3 times here never coming back again just terrible service how do you want people to eat your dry chicken with out sauce the least you can do is provide sauce especially if your menu advertises it comes with sauces so much
I've been here over 23 times for me or other and 14 out of the 17 times I've been there for myself I gotten undercooked chicken,wrong order ,over charged,terrible service ,and on 9 times waited over 25 min for my food that at times is really undercooked.It is very disappointing and sad because I've given it multiple Chance's to be and do better. But nothing's so they have lost my business
Disgusting restroom and no service here. But the taste is okay chicken is good. Dine in not advised
TERRIBLE CUSTOMER SERVICE, THEY DON'T ACKNOWLEDGE THAT YOU ATE WAITING AT THE COUNTER TO ORDER FOR MANY MANY MINUTES, MY ORDER WAS PLACED AT 6:49 AND MY ORDER WAS READY AT 7:35. I HAD WATCHED PARY OF MY ORDER WAITING ON THE COUNTER NOT THE WARMING TRAY FOR A LONG TIME. I QUESTIONED WHY MY ORDER TOOK SO LONG, HE SAID THAT IT WOULD HAVE BEEN FASTER IN THE DRIVE THRU, I HAD BEEN IN THE DRIVE THRU, THEY SAID SANDWICHES WOULD BE AVAILABLE IN 6 MINUTES. OMG!
The worst CS. I put on online order. When I was there they did open yet. They just told me that i need to wait 20 minutes but they asked me another 40 minutes later on. No explanation no excuse. No way to cancel. The worst CS ever I seen.
Slow ordered 3 straps got 3 under cooked legs and a breast. 2 biscuits dry nort completely cooked. If you don't have an item how about give the customer a choice don't slip in some under cooked garbage
Tried to order the 6 dollar box was told they don't do that ordered the blackened chicken sandwich and asked for the spicy sauce and was told it only comes with mayo even though a sign right there offered the choice.
If I could rate lower I would. My chicken was old and dry. My Mac cheese had more brown scorched pieces than yellow noodles. Why would you serve anyone such awful food. Very disappointed.
It was a huge disappointment. The cashier made a mistake with my order and when I complained about it, she refused to change my order. I was so unhappy. This Popeys at 8527 FOOTHILL BLVD. in SUNLAND has the worst employes....I had to put all my food to the garbage.
HORRIBLE SERVICE!!!!!! If I could give them lower than a 1 I would. The employees are just horrible and rude, when I asked about my order the girl actually yelled at me... management did notbing.nothing.. they need a whole new crew there.. Don't know how food was because I walked out... DON'T GOTO THIS LOCATION
Got my order drove home...15 min away. Get home and realized they forgot part of my order. Had to come back for the order. The here you go sorry seemed very robotic. Funny part I was theb only one in the drive-thru so they can't say they were busy.
Very rude. I could here the girl with 777 tattood on her face talking about me and my family over her headset with the manager, then I ask for better customer service and she laughed in my face. Very ghetto location.
Hi night Swift horrible .. I dint get me orden right... I asked for a clásico chicken sándwich with out pickles and they gave me pickles.. I askedd for a Sprite with a cup of water and all I got was water. My chicken was old and fryer with only a bit of peace of chicken...
Worst walk in service of any fast food restaurant I’ve experienced in my life. They’ve been consistently bad so I finally decided never to come here again
Sadly the chicken was cold, no sauces, yet included in family meal we purchased and sides a little over half full. Contacted store to advise experience and she didn't listen, will enjoy popeye's food elsewhere
Chicken had oil taste and the biscuit tasted like Strawberry, I didn't order the Strawberry biscuit! I got the mango lemonade didn't like it too sweet, didn't taste like lemonade
Whoever is working the drive thru right now (10:45) needs to be fired immediately. It to 5 minutes to order; nobody else in the drive thru. I had to repeat each item two or three times and still got it wrong when reading it back each time. Get to the window, we already expect he is going to mess the order up and repeat 'no pickles and no cheese one of the sandwiches right'? The AHole argued with us that we "NO, NO YOU DID NOT SAY NO PICKLES!" Didn't want to argue with him because he'd probably spit in our food at this point with the hassle it was just to place the order. After getting the bag of food he closes the window and we just stare..... we had to ask for the other drink that was ordered! Should have checked the bag thoroughly because he also forgot 2 of the 3 sides! No ghost pepper sauce.....He is high on something and needs to be fired. If I hadn't paid $35 I wouldn't have minded as much considering it's a fast food place. Cannot come back again.
I asked the worker twice if my order was correct and he said yes. I got home and my order was incorrect. Please train your staff properly to double check the order before handing the order to the customer. Two items were missing and I feel like it was done on purpose.
This is the second time I have went to this establishment and the food was over cooked. Unfortunately this recent visit had my stomach upset for hours!...When I call to speak with management, there's never an answer. I will definitely not be returning to this Popeye's Chicken even if Jesus himself came down to treat me to some chicken wings from here!!
I placed a delivery order with Postmates. After he got to Popeyes it took him about 5 minutes to arrive. Normally when I order, and I get home my food is still warm. My food was cold, and the serving was small compare to what they have on the pictures. The popcorn shrimp does not look anything like what they have on menu. I got more fried batter instead of the actual shrimp inside. 😠
This place was horrible Guy that was taking my order eyes roll red Any question what I said when I was taking my order he was on something in the food was just horrible. This place should be closed down.
Made a mobile order today around (5pm), which I picked up. Returned home with dry chicken & missing one of my side order. Tried calling few times, no answer. Went back to restaurant, to let them know. Employee look confused, wasn't sure what to do. I asked how long you leave chicken under heating lamps, she said it's between 30 minutes to 1 hr. Ask if there's a phone number I can call to complaint, she didn't know. Ask for supervisor on duty (Yolanda), which was working drive-thru, ask why was anyone not answering calls, apparently they're busy. No customers inside, 2-3 cars in drive-thru. 3 employees taking a break in dining area & 2 behind the counter. She couldn't provide me with a phone number, she told me to look it up on the internet. This hasn't been the 1st time with issues.
I had two bad experiences recently where the workers and manager put very minimal gravy with my large order of mashed pototatos. When I requested for them to add more they wanted to charge me additional fee. I feel this is very cheap and not doing the right thing for customers. Please explain to your owner that he or she saved $0.10 on gravy that you could have given me for free but you are losing hundreds of dollars in future business because I won't be going back there again.
Terrible experience at this location. Told the cashier multiple times that i wanted a 12 pc nugget meal. Ended up paying $40 for a family meal without my knowledge. They refused to give me a refund, nor did they give me SAUCE when i asked for it 🤦🏻♂️ The 2 people working here are absolute goofballs
I ordered about 25.00 of Postmate delivery. It arrived on time. The food had to be put in the trash. It was inedible. Mushy original Chicken Sandwich and fries. The biscuits were cold and to salty to eat and the 2 apple pies were cold and limp. Sadly, I will not be using this establishment again. I cannot afford to have to discard food.
Discovering mistakes, once home. Over-fried, dry, and sorry-looking chicken pieces. Missing sides and no sauce for shrimp. Charged extra for a drink, didn't honor the menu pricing. The salesperson had a bad disposition and was visibly disgruntled. Sorry Popeye, just wasn't a good day for y'all. Might try again in the future, but only walk in where things can be remedied on the spot.
Chicken seems to be over done almost all the time we go there. The chicken seems to be hard and dry and we get dark meat! We just gave up on this location even tho it's down the street from me and go across town to another location and don't have this problem.
I wanted to order the Blackened Chicken Sandwich. They told me they don't have it anymore. On their menu and online it says they do. So I settled for the Spicy Chicken Sandwich. I also ordered chicken strips for my boyfriend and some beans, rice with a biscuit. When I received my Spicy Chicken sandwich it was mostly breading instead of chicken. There was also no lettuce. My fries were tossed in the bag on the bottom. I also got no drink. My boyfriend's Chicken strips were mostly breading. I remember back when Popeyes first opened you got more Chicken instead of breading. I can't believe I payed $24 dollars and change for this food! When I payed for my meal their card system couldn't take my EBT card, so I had to use the cash that I had. I was lucky I had enough in my wallet. Last year they still had issues with their system taking EBT. Popeyes does take EBT, but this location always has an issue with their card swipper not taking it. Also I wasn't able to use the ladies bathroom, but the men's bathroom was available. And there was no a/c. I am never coming here again.
All was well when I ordered in the drive thru. Until I realized they gave me dark meat instead of the white meat I ordered. Went back to store and Mgr acted as if I was imposing on her when I requested my correct order. The gal who helped me in the 1st place was really nice. 5 stars were for HER! 1 star rating was for Mgr. Just... WOW!!
I was totally repulsed by the smell and condition of the chicken. It was dried out and not edible. The sides weren't much better. This was my first and only time I will ever buy from that place again. A waste of money.
I'm sure the food is great but I couldn't find myself being able to eat after such poor customer service by staff including management. If this place ends up having to shut down or doesn't make as much profit as other places , it's NOT because of the food or location, ITS BECAUSE OF THE STAFF AND THE OWNER NOT TAKING THE TIME TO LOOK OR TAKE THESE REVIEWS SERIOUSLY...SMH
The Hispanic male manager is very racist he asked me to see my id because I was using ebt which wasn’t a problem then the next Hispanic customer was using ebt to and he didn’t ask her when I asked him why he only id me he ignored me and every time I come in now he says the ebt machine doesn’t work but then my friend calls and asks and it does work
Went through the drive thru this evening and got home to find an inedible meal. The tenders had to have been sitting there for at least 3 hours to have attained that rubbery yet dry aspect. This wasn't the first time I was disappointed by the food at this location, but it will be the last. Won't chance eating there again.
The new chicken sandwich is good, but not good enough to deal with the people who work there. The line at the drive through goes all the was around the building and barely moves. Just go inside and you will discover mountains of food and absurdly rude staff. I don't know why the drive through is so slow because there is always a pile of food just sitting in their warming trays. Most recently the checker deleted back my order wrong, I corrected her then the food was still wrong and she pointed to my receipt as proof that I had ordered what I was given. Then she was all eye rolls and dismissive when I asked them to correct the issue.
Terrible experience at this location tonight while using my EBT card. We were served an overcooked breast and they neglected to include hot sauce or ranch dressing or the Mac and cheese we requested and paid extra for. Furthermore, they did not ask us while we were in the driveway how we were paying for our food. Not until we had been waiting for our order for some twenty minutes did they tell us we had to come in to the restaurant in person if we wanted to pay for it with an EBT card, and we feel that they gave us bad food because they discriminate against people who use EBT. The manager was hostile and appeared aggravated when I came in to ask for a replacement breast and insisted that the breast they gave us was not overcooked. He then took a thigh from the same batch and gave it to me free of charge in order to get rid of us. 😔
Thank you Store # 12034 03/27/21 at 1:20pm Missing parts of my order also was served food without a proper container. Called and informed them and got a rude response and no apology. This is unacceptable. I do NOT recommend this Popeyes location to anyone.
Thank you Store # 12034 03/27/21 at 1:20pm Missing parts of my order also was served food without a proper container. Called and informed them and got a rude response and no apology. This is unacceptable. I do NOT recommend this Popeyes location to anyone.
I placed a mobile order and they expected me to make two left turns to go park. I asked to be served in the drive-thru. Pedro not only was rude to me, but he then refused to make my order. I'm disabled, but still went inside and he still refused to make my food. I'm still dealing with trying to get my money back!
Workers there didn't even address me and I was waiting in the parking lot for 10 minutes with only one car at the speaker and no one else plus I go inside and no one bothers to address me awful service
This place is ALWAYS out of chicken. The staff is a joke and crafty. They over charge you and try to get away with it by slipping you the receipt quickly and having you leave. The managers clearly don't know what they're doing and refuse to speak to the customer when there's a complaint. Avoid this place.
Workers there didn't even address me and I was waiting in the parking lot for 10 minutes with only one car at the speaker and no one else plus I go inside and no one bothers to address me awful service
I placed a mobile order and they expected me to make two left turns to go park. I asked to be served in the drive-thru. Pedro not only was rude to me, but he then refused to make my order. I'm disabled, but still went inside and he still refused to make my food. I'm still dealing with trying to get my money back!
This place is ALWAYS out of chicken. The staff is a joke and crafty. They over charge you and try to get away with it by slipping you the receipt quickly and having you leave. The managers clearly don't know what they're doing and refuse to speak to the customer when there's a complaint. Avoid this place.
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8527 Foothill Blvd, Sunland, CA 91040
Tujunga, CA 91040
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park in Los Angeles County, California, United States of America
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