Muy buen restaurante en Tulum. He ido 2 veces. En 2016 y ayer (2022). Siempre buen ambiente, buena música y excelente comida. Ayer me comí un pulpo que estaba delicioso.

Uno de los lugares en la zona hotelera que no se pueden perder, este lugar desde que entras tiene esa vibra del Tulum viejito y hippie. La mezcla de música reggae y el servicio de las personas que trabajan en ese lugar es un pre para la comida que es una joya! Recomiendo las gambas( pero ojo a los que no comen picante), el collar de pescado. De fuertes las costillas son unas imperdibles la Piña y la miel le dan un sabor único a este platillo, la pesca del dia también es una buena opción les recomiendo acompañarla con el betabel. Pase uno de los más lindos cumpleaños en Hartwood sin duda volvería por que me quede con ganas de probar todo su menú! Ojo les recomendó hagan su reserva para tener su lugar asegurado.

Hartwood ofrece una experiencia gastronómica que destaca por su ambiente rústico y acogedor, su enfoque en ingredientes locales y su cocina a la leña. Desde que llegamos, el servicio fue amable y atento. Tomamos algo del menú de bebidas en lo que nuestra mesa estaba disponible. El menú cambia constantemente según la disponibilidad de productos frescos, lo que garantiza sabores auténticos y bien logrados. Para la entrada pedimos ceviche fresco y de platos fuertes costillas y pesca del día, ambos simplemente exquisitos con delicioso sabor ahumado. La combinación de un entorno natural, una cocina bien ejecutada y un enfoque sustentable hace que Hartwood sea una excelente opción en Tulum. Sin duda, es un lugar al que me encantaría regresar.

Hartwood es, sin duda, uno de los mejores restaurantes de Tulum. El menú cambia a diario, según lo que esté fresco y disponible, y cada platillo se cocina con leña, lo que aporta un sabor auténtico y espectacular. Probamos pescado fresco del día (Boquinete entero), unos camarones sobre una salsa majestuosa y la arrachera que fue mi favorita. Cabe destacar que no te puedes ir sin probar su Pie de miel. Además, todo funciona con energía solar, lo que refuerza su compromiso con la sustentabilidad. El servicio fue excelente: cálido, atento y muy bien informado. Recomiendo hacer reservación con tiempo, y si buscas una experiencia culinaria única en Tulum, este es el lugar.

Nicolas Garcia

Great place. Food was delicious and the service was great. A bit expensive, but i think it’s completely worth it. We ate - tostadas de tartar - costillas al agave - platillo de pulpo - betabe

Aliona Burlacu

I honestly don’t understand how this place only has a 4.3 rating (yes, I read most of the comments to understand) — it’s probably one of the best restaurants I’ve been to in Tulum, and I tried a few from the Michelin Guide. I read a lot of the reviews and I really don’t get the complaints. People, this is Tulum — everything is expensive. If that’s an issue, you better find another destination ;-). Rating a restaurant poorly because it’s pricey, charges for water, or because you had to wait for a table feels exaggerated, especially when this place is fully booked every single night. It’s almost impossible to get a next-day reservation, and for good reason. The food is outstanding — full of flavor without being overly spicy or drowned in sauces like many other places. The tuna tartare tostadas were my favorite starter, and the lobster was absolutely delicious (yes, expensive, but worth it). For dessert, we tried the honey cake on our first visit — good, but the sweet corn ice cream on our second visit was truly special. The service deserves a mention as well. Even though our reservation somehow wasn’t in their system and we had to wait a bit, the staff were incredibly friendly and still managed to find us a table. Overall, an excellent experience and a place I’d happily return to.

Allison Morgan

I would go back to Hartwood many times. The chill vibes, amazing service and great food are the headline. Bianca not only introduced herself, she shook our hands and was like a culinary guide. I had the spiny lobster and the honey cake is not to be missed. Anything you have here will be amazing.

Marshall Syahrial

Hartwood Tulum delivers an unforgettable dining experience rooted in fire, flavor, and atmosphere. The open-air setting, centered around a glowing wood-fired kitchen, creates a warm, almost theatrical energy that feels both rustic and refined. The cocktail program is exceptional, with the Balam standing out as a favorite—a bright, refreshing mix of grapefruit and Mexican gin that perfectly complements the smoky, tropical surroundings. Everything about the space feels intentional, from the candlelit tables to the hum of the open flame in the background. The food is equally impressive, showcasing bold flavors and impeccable technique. Standout dishes include the Gambas de Maya, beautifully cooked and deeply flavorful, the vibrant ceviche, and the expertly grilled butterflied red snapper, which is both simple and outstanding. To finish, the sweet corn ice cream is an absolute must—unexpected, balanced, and unforgettable. Hartwood is the kind of place that leaves such a strong impression you find yourself planning a return visit before you’ve even left, and it’s no surprise we went back more than once.

+8

Eva Loney

This place is totally one of a kind, far surpasses every other resturaunt in Zona hoteleria. You cannot miss this on yout trip to tlTulum! Carlos, our server was incredible and so friendly, he was also incredibly helpful to us non-spanish speakers. Made all the difference. Please come see hartwood and Carlos !

Sanaz E

One of the best dining experiences I have ever had. A must try if you enjoy seafood! 1000/10

Nicola L.

If there was a 6th star i would have used it!! The attention to details in every plate is crazy. Top quality ingredients, and for sure great chefs that work really hard to make everything perfect. The drinks were excellent. Probably one of the best restaurant i’ve been in a while. Special mention to Bianca our amazing server that made our dinner even more special with her recommendation and treat us so good even with a super busy restaurant. Don’t think, just go to Hartwood!!

Flor Ferreccio

A truly unique dining experience in Tulum. The food is simple but beautifully executed, with fresh and local ingredients that feel alive and full of flavor. The atmosphere is magical—open-air, candlelit, and perfectly Tulum. Service is outstanding, 10/10. A must for anyone who appreciates real, soulful cooking.

Bianca Fredborg Madsen

We had Christmas 2024 dinner at Hartwood. Left drunk on the amazing food, (especially the delicious fish dishes), the fun and cute service and the vibeist NYC ambience in the Yucatán jungle. We miss you Hartwood!

Duane Coker

Dinner here was amazing! Every dish we had was better than the previous one and the first one was terrific. Ivan, our waiter, was a total pleasure and his recommendations were spot on! We tried just about everything on the menu, so we had quite a few leftovers for delicious tacos the next morning! Hartwood is known for seafood, but, if the ribs are on the menu, give them serious consideration. The sauce was mind blowing! The atmosphere and music were great. The music is a bit loud, but it just amplifies (pun intended) the experience. It’s an open air venue, with lots of other places around there, so without a little volume, everything would bleed in. Not cheap, but a really great value by US price standards. Reservations are a must!

Tori Pirruccio

12/10 experience! Yes it is on the pricier side, but remember where you are- everything is a bit pricier and you are paying for location and convenience. Our server Marvin was an absolute Ray of sunshine, he made this experience unique, personal, and fun! We ordered several dishes to share, highly recommend doing this as everything was phenomenal. The drinks were unique and delicious and can be made alcohol free. The quality and freshness was certainly there and the ambiance and atmosphere was lovely but boutique. No club music and people trying to get you to eat there, their food speaks for itself. Don't miss this dining experience!

+3

Jasmine Imani Black

The food and service gives Michelin Star! The food was super fresh and delicious, and the cocktails and honey cake were just as amazing. We've never had food that tasted so good and felt so good to eat... I'm not even exaggerating. Everything is freshly caught every day, the staff were super helpful and attentive, and the vibe of this outdoor dining experience is the perfectly dim lit mood for date night. There isn't any electricity so everything is lit by candlelight and by the exposed outdoor kitchen in the back. If you're on Tulum, Hartwood definitely needs to be one of your stops, if not the last dinner of your trip like it was ours. Such a perfect end to our trip and we can't wait to come back! Our recs: appetizers-- the tostada de tartare, the shrimp, mains-- the octopus over potatoes, the angus steak, the grill charred beet (you can't order without trying it!), and dessert-- the honey cake

+1

Rafael Arvelo

What an incredible dining experience! The ambiance is vibrant, the food is absolutely delicious, and the service is top-notch. The only downside? The seating, unfortunately, quite uncomfortable and the one detail that kept the experience from being perfect. The menu is ever-evolving, which keeps things exciting. Here are a few standout dishes from our visit: 1. The octopus – hands down one of the best I’ve ever had. Perfectly crispy on the outside, tender on the inside, served with crispy potatoes. 2. The robalo (snook) – simply out of this world. 3. The tartar tostadas – unbelievably good, bursting with flavor. 4. The arrachera (grilled beef) – cooked directly over the fire. Absolutely AMAZING. Special shoutout to Matias from Argentina, our server, very friendly, attentive, and his recommendations were spot-on. Truly exceptional service! I would love to return, but I really hope they consider upgrading the seating—comfort should match the excellence of the rest of the experience.

+2

Mike Johnston

Believe the hype. Hartwood is incredible. We had received so many recommendations on how we couldn’t skip it on our trip, and so glad we listened. Staff is ultra attentive and service was SO fast. Music was great, food and drinks were better.

amazing experience staff is amazing and friendly and kind food is amazing one of my favorite meals in tulum. the atmosphere is magical next time i travel to tulum im coming right back here

amazing experience staff is amazing and friendly and kind food is amazing one of my favorite meals in tulum. the atmosphere is magical next time i travel to tulum im coming right back here

amazing experience staff is amazing and friendly and kind food is amazing one of my favorite meals in tulum. the atmosphere is magical next time i travel to tulum im coming right back here

amazing experience staff is amazing and friendly and kind food is amazing one of my favorite meals in tulum. the atmosphere is magical next time i travel to tulum im coming right back here

Amazing fresh seafood. We had a reservation from a recommended from our hotel BeTulum. We had too much Steak at Casa Banana so opted for their fresh seafood. Menu changes with season/fresh catch a…

Amazing fresh seafood. We had a reservation from a recommended from our hotel BeTulum. We had too much Steak at Casa Banana so opted for their fresh seafood. Menu changes with season/fresh catch…

Amazing fresh seafood. We had a reservation from a recommended from our hotel BeTulum. We had too much steak at Casa Banana so opted for their fresh seafood. Menu changes with season/fresh catch a…

Amazing fresh seafood. We had a reservation from a recommended from our hotel BeTulum. We had too much Steak at Casa Banana so opted for their fresh seafood. Menu changes with season/fresh catch and…

Amazing fresh seafood. We had a reservation from a recommended from our hotel BeTulum. We had too much steak at Casa Banana so opted for their fresh seafood. Menu changes with season/fresh cat…

By far the best restaurant we ate in during our six night stay in Tulum. Delicious fresh food cooked to perfection with great flavours and generous serves. The wait staff also did a good job stee…

By far the best restaurant we ate in during our six night stay in Tulum. Delicious fresh food cooked to perfection with great flavours and generous serves. The wait staff also did a good job steeri…

The food and service were amazing here. It’s a really chill, open restaurant with a relaxed feel and friendly staff. Great music too. We tried the prawns, seabass, and octopus.

We really enjoyed to be there as the food was excellent and the service perfect and very friendly. It is a bit expensive especially for Mexico but overall, we really had a good time

Food and drinks were all delicious. Service was excellent. Had a good experience except for the wooden chairs and benches that are very uncomfortable. Would highly recommend reservations. The place…

After being in the Tulum hotel zone and eating out for two weeks , this was my wife’s favourite restaurant. The dishes are creative , the service was outstanding and the prices were in line with th…

Me gustó el concepto muy relajado e informal, sin menú establecido, la comida se prepara y se ofrece ofreciendo productos frescos del día . El servicio es muy bueno el personal es super amable y con buena actitud. Siempre está super lleno. Las bancas no son nada cómodas como para invitarte a quedarte, así que prácticamente la idea es ir solo a cenar. Los alimentos están ricos los insumos de buena calidad. Las porciones me parecieron un poco pequeñas.

Excelente sitio con decoración muy al estilo de la zona. No recomiendo ir si llueve al no tener techo. Excelente servicio y muy buena Comida si no pongo 5 estrellas es por el precio y porque tomamos un ceviche que no estaba bueno….luego los pescados estaba muy bien.

Stephanie Williams

The service and wait staff were outstanding. Very personable, prompt and welcoming. The food itself was okay. We ordered the shrimp, fish tostada, pork ribs and honey pie. The shrimp and pie were the sellers of the meal. The toastada and pork were nothing special. I dont think the meal overall was worth the price as the portions were small and not everything was note worthy but the overall experience was great.

Nice fish restaurant, ordered the fam as mayas (veeery good) the robalo fish (also very nice) and the octopus (a bit chewy but good grill taste) Overall prices are high, more or less 25-30£ per di…

Nice fish restaurant, ordered the fam as mayas (veeery good) the robalo fish (also very nice) and the octopus (a bit chewy but good grill taste) Overall prices are high, more or less 25-30£ per di…

All style, no substance. The place is very beautiful and definitely eye-catching, with a suggestive atmosphere that draws you in. Unfortunately, the food quality is below the average for Tulum. The…

Beautiful setting and delicious well cooked food in a stunning atmospheric setting with good music, however restaurant overcharging and over-tipping. We said yes to a bottle of table water which go…

La comida muy rica, los tragos son muy malos, pero la atención súper buena. Buen lugar con precios relativamente a altos

Todo estuvo muy bien hasta que en la cuenta me incluían un 18% de propina.... MAL, MUY MAL tengan cuidado con esto. La comida bien, pero no volveré ni lo recomiendo, eso es estafar a los clientes.

Bahareh Rahmani

The restaurant is good overall, but in my opinion it is quite pricey for the small portion sizes. Another thing I didn’t appreciate was the water charge. When they asked if I wanted water, I said tap water was fine (like in Canada, where it’s usually complimentary). At the end, I noticed we were charged 200 MXN for it, which was really not nice at all. I honestly feel they use this method to charge tourists who don’t know that water is not complimentary in Mexico.

Audrey Jones

The atmosphere of the restaurant at first glance seems nice but the details ruined the experience: the music was off-theme & SO LOUD. The level of noise from the music was genuinely frustrating for us and distracted from the food & ambience. Service was quite pushy as well. We sat down to our reservation ~30 minutes early but we were asked to leave an hour after our reservation time so we weren’t able to sit back and enjoy the end of the meal. I ended up finishing my glass of wine standing at the front of the restaurant. They gave us shots of mezcal for the trouble. The food was good but not INCREDIBLE. We had an inventive ceviche in a fermented pineapple sauce, the famous prawns, octopus entree & whole roasted catch of the day. It was tasty but nothing to write home about. When I ordered white wine they served it in a STEMLESS GLASS ?? In the hot climate of Tulum I couldn’t believe it. Nothing ruins the experience of drinking wine like a stemless glass - something I would expect at a dive bar maybe but certainly not a restaurant like this. Also, the candle right inside the bathroom door fell over on my boyfriend when he walked in & it burned his arm with candle wax. Thankfully, by the time I made it in there someone had blown the candle out.

Pat Ness

Food was good but experience was not great! Waited 35 mins for a seat when we were told it would be 10 minutes. Music was very bad. And very loud. We could barely talk. Waiter was slow and a little rude. We got natural juice becuase we dont drink alcohol (they charged us price of alcoholic drinks $280 for a bitter warm watermelon juice.) And added 18% gratuity automatically. I tip but only for good service. See receipt. Food was so small and I left still hungry. We both eaten alive by whatever bugs were in the rocks on the floor. Left wishing I didnt sit down.

Claire Maue

I was so excited to dine at Hartwood for my birthday but our experience left us feeling like we’d wasted upwards of $500. The overall vibe & ambiance was immaculate, however the food & service was not up to par. The cocktails were just okay - nothing special. We were seated right near the entrance & even though we ordered a decent amount of food I felt that our waitress was somewhat ignoring us. The fish & lobster were bland, we’d ordered a beetroot appetizer that was quite literally a single large charred beet on top of a thin smear of sauce. I feel like Hartwood was way over-hyped & beyond over-priced for what we experienced, which was a disappointment.

+1

Rude staff. Had a reservation for 2, my partner could not travel and when I arrived for my reservation I was rudely downgraded to a seat at the bar. This has never happened to me before and I can n…

Rude staff. Had a reservation for 2, my partner could not travel and when I arrived for my reservation I was rudely downgraded to a seat at the bar. This has never happened to me before and I can…

Rude staff. Had a reservation for 2, my partner could not travel and when I arrived for my reservation I was rudely downgraded to a seat at the bar. This has never happened to me before and I can not…

Hartwood de los restaurantes más populares de Tulum, conocido por su ambiente selvático, cocina a la leña y enfoque en ingredientes locales. Sin embargo, mi experiencia reciente allí con mi pareja fue decepcionante en varios aspectos. Ambiente y primeras impresiones El entorno es encantador: mesas al aire libre, iluminación tenue y música ambiental que crean una atmósfera romántica y relajada. No obstante, a pesar de tener reserva, tuvimos que esperar más de 30 minutos para ser sentados, lo cual parece ser una práctica habitual en el lugar. Durante la espera, nos ubicaron en la zona exterior sin muchas explicaciones. Carta y precios El menú se presenta en una pizarra, lo que añade un toque rústico, pero puede resultar incómodo para algunos comensales. Los precios son elevados, aunque comparables con otros establecimientos de la zona. Los cócteles oscilan entre 15 y 20 euros, las cervezas alrededor de 6-7 euros, y la carta de vinos es especialmente costosa. La comida Pedimos pulpo, entraña, gambas y berenjena. Lamentablemente, ninguno de los platos cumplió nuestras expectativas: Pulpo: duro y chicloso. Entraña: quemada por fuera y cruda por dentro. Gambas: parecían congeladas, sin sabor distintivo. Berenjena: servida sin pelar, lo que dificultaba su consumo. En general, la calidad de la comida fue mediocre. Servicio y atención El servicio fue errático. La camarera mostró comportamientos extraños y poco profesionales. Al solicitar la cuenta, insistieron en llevarse mi tarjeta de crédito a la barra para procesar el pago, negándose a traer el terminal a la mesa o permitirme acompañarla, lo cual me pareció inaceptable. Además, intentaron imponer una propina del 20% sin mi consentimiento, argumentando que era una práctica obligatoria, lo cual no es cierto en México. Tras una discusión, accedieron a eliminarla. Consecuencias posteriores Esa misma noche, experimenté síntomas de intoxicación alimentaria, con malestar gastrointestinal que duró varios días. Al revisar opiniones en línea, encontré que otros clientes han reportado experiencias similares en Hartwood. Conclusión Hartwood ofrece un ambiente atractivo y una propuesta culinaria interesante en teoría. Sin embargo, nuestra experiencia fue negativa debido a la mala calidad de la comida, el servicio deficiente y prácticas cuestionables en la gestión del pago y las propinas. Recomendaría a futuros comensales considerar otras opciones en Tulum que ofrezcan una mejor relación calidad-precio y un trato más profesional

Buena atencion! Precios altos para el lugar, nunca nos llego la factura, dicen que te la envían y no sucede, este mensaje es para el dueño, será tan amable de enviarnos la factura de consumo del lugar? Gracias Porque ni número tienen para llamar Ya se pidió varias veces via email y no hay respuesta

Edwin Vlessing

Pricing is insane!!! Look how much you pay for a simple salad. People will not come back to Tulum with this kind of pricing. The Town is completely empty and everyone is complaining about prices. I spend $350 USDLRS for dinner for 2 people without a Desert, without alcohol and without coffee. The food is very good but pricing should be at least 50% less!!! Nowhere in the World you find prices like this ???? Tulum will not survive like this. It is very sad because the place is so nice. For the price I no recommend this restaurant at all. Labor cost is very cheap, I talked to the waiters and they get paid very little money. Someone is taking advantage of your wallet here. Be careful!!!