Round Table Pizza
Pizza · Ukiah
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre Round Table Pizza
En Round Table Pizza de Ukiah, llevamos años sirviendo pizzas deliciosas con ingredientes frescos y salsas personalizables para crear la combinación perfecta a tu gusto. Nuestra atmósfera sencilla y acogedora te invita a disfrutar de momentos especiales con familia y amigos, mientras saboreas una pi...
En Round Table Pizza de Ukiah, llevamos años sirviendo pizzas deliciosas con ingredientes frescos y salsas personalizables para crear la combinación perfecta a tu gusto. Nuestra atmósfera sencilla y acogedora te invita a disfrutar de momentos especiales con familia y amigos, mientras saboreas una pizza hecha a tu medida. ¡Te esperamos para compartir la mejor experiencia pizzera!
Què diuen els clients de Round Table Pizza
Round Table Pizza in Ukiah receives mixed reviews. Many customers praise the friendly and helpful staff, clean environment, and recent remodel. The King Arthur Supreme and Maui Zaui are popular. However, some report issues with slow service, undercooked pizza, and high prices.
Plats populars
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Tip: Ordering online via the website may be faster than ordering in person or by phone.
Services
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Explora els voltants de Round Table Pizza
Round Table Pizza es troba a Ukiah, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Palace Hotel (A 249m) — historic building in Ukiah, California, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- Grace Hudson Museum (A 342m) — building in California, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
Parcs i Jardins
- Q49503780 (A 239m)
- McGarvey Park (A 336m)
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Preguntes freqüents sobre Round Table Pizza
Opinions de Round Table Pizza Ukiah
So it's been awhile since I've been to round table, over a year. Decided to try their new specialty Italiano pizza... Best decision I've made all week. The pizza was perfectly cooked and the taste on the crust... Amazing. The staff were all very friendly and attentive, very welcoming. Thank you!! Also really like the new look 😁
We always love Roundtable Pizza. They always have good ranch dressing to top it off. We ordered food for delivery and it was earlier than I expected and the delivery woman actually brought the food up to our room and knocked on the door. It was a pleasant surprise.
Booked my daughter’s party we had 25 people. They did an excellent job, very accommodating. The staff gave excellent service.
Best pizza in Ukiah! The staff is always nice to me. They have an almost completely new staff, the deals are good, and if you join Round Table Rewards you get a lot more deals and freebies. It’s not cheap, but two or three other pizza places in this town aren’t either, and this is really good pizza.
We ordered our pizzas online ten minutes before closing and then picked up and added a salad crew was fabulous. I’ve worked in the food/retail business for over twenty years and no one likes customers as you’re locking up, the staff were great and the food especially the salads were excellent.
I know good pizza, probably because I've owned my own pizza place, and this Round Table Pizza makes a great pie! I requested they cut the salami in half before they put it on the pizza, no problemo! It's a simple request but that little trick made a big difference when you're eating it!!
I did a very large order on Saturday night the crew was amazing!!! The new manager was rite there with his crew working hard.I can’t wait to come back when they are done with this remodel. Great job Round table I will definitely be returning!!! Thank you
Good pizza, a little pricey but worth it. Staff was really nice and they provide plates to go, most places don't do that anymore.
The employees here are very outgoing and friendly the manager is very understanding and hard working. The food was freshly made and very yummy. The salad bar has fresh vegetables crisp and refreshing
Pizza was quick.i ate salad while waiting It's parking lot has shade and is a city park, great for kids
It's faster if you order by the website,best pizza in Ukiah Maui zaui with chicken my favorite 😁
Great place for birthday parties. Small arcade but amazing staff and nfl games. Love the new remodel!!!
Pizza was quick.i ate salad while waiting It's parking lot has shade and is a city park, great for kids
It's faster if you order by the website,best pizza in Ukiah Maui zaui with chicken my favorite 😁
Great place for birthday parties. Small arcade but amazing staff and nfl games. Love the new remodel!!!
Round Table Pizza is more than just a meal; it's a nostalgic journey back to pizza perfection. From the first whiff of that classic, comforting aroma, you know you're in for a treat. The crust is consistently golden and crisp, providing a sturdy and satisfying base for their generous blanket of toppings. Each slice is a harmonious blend of familiar flavors, crafted with a dedication to quality and tradition. The manger is amazing and so is the assistant manager as well
We got the King Arthur Supreme delivered. It was hot, fresh, and delicious. A bit more expensive than I wanted it to be but it was a treat, so it was worth it. We love Round table!!!
Newer remodel, looks great but I liked it before, lighting was lower. It nice to see the park though. Great staff. So nice and helpful. Sure the prices were lower. Hit my wallet hard enough. We had 16 people. My brother and wife were here from Delaware and they are from this area when we were younger. No Round Table Pizza on the" lower, slower Eastern shore " so that's where I planned our lunch. Me , little brother and my kids and Grand Kids. It was the best ever day.
I haven’t been here in about 8 years! We stopped in today for Mother’s Day and were very impressed with all aspects of our visit. New remodel was bright, clean, spacious and welcoming with comfortable seating. Our food was fresh, hot and delicious. Parmesan twists were loaded with cheese and fresh garlic. Maui Zaui was the best I’ve had, sauce was definitely a 10/10. Everything was high quality, and the crusts were perfectly cooked (there was a long-standing issue with dough-y crusts that kept me away for many years, so good job with that improvement!). The service was also wonderful. Soda fountain drinks were also perfect. Everyone was happy with lunch 💜 we will see you again soon!
Great place to eat clean and nice and the food is So good and the Employees We’re so helpful and nice and great service.
This place doesn't treat disabled people like just another building code requirement. Round Table Pizza treats disabled people like individuals who deserve to be included, comfortable, and accommodated. They do this by having nice, clean, maneuverable handicap bathrooms, tables high enough to roll a wheelchair under but low enough for accessible eating at clearly marked locations, and more. My mother has been disabled since I was a small child, and never has she felt more accommodated than at Round Table Pizza. Oh, and the pizza itself? Expensive, but extremely worth it. I was recently in Chicago so I thought, hmm, I don't think I'll enjoy pizza very much, but holy moly is the pizza here just something else. If you would like your brain to melt in incomprehension of how wonderful your taste buds feel, come here.
Round Table Pizza is always a solid choice for a casual meal with friends or family. Their commitment to quality ingredients really shines through in every bite, and you can taste the freshness. I'm a big fan of their classic combinations, but they also offer some unique specialty pizzas that are worth exploring. The atmosphere is welcoming, and the service is consistently friendly. Whether you're dining in or ordering takeout, Round Table Pizza delivers a satisfying experience.
Round Table Pizza is more than just a meal; it's a nostalgic journey back to pizza perfection. From the first whiff of that classic, comforting aroma, you know you're in for a treat. The crust is consistently golden and crisp, providing a sturdy and satisfying base for their generous blanket of toppings. Each slice is a harmonious blend of familiar flavors, crafted with a dedication to quality and tradition. The manger is amazing and so is the assistant manager as well
Round Table Pizza is always a solid choice for a casual meal with friends or family. Their commitment to quality ingredients really shines through in every bite, and you can taste the freshness. I'm a big fan of their classic combinations, but they also offer some unique specialty pizzas that are worth exploring. The atmosphere is welcoming, and the service is consistently friendly. Whether you're dining in or ordering takeout, Round Table Pizza delivers a satisfying experience.
Great place to eat clean and nice and the food is So good and the Employees We’re so helpful and nice and great service.
We got the King Arthur Supreme delivered. It was hot, fresh, and delicious. A bit more expensive than I wanted it to be but it was a treat, so it was worth it. We love Round table!!!
Newer remodel, looks great but I liked it before, lighting was lower. It nice to see the park though. Great staff. So nice and helpful. Sure the prices were lower. Hit my wallet hard enough. We had 16 people. My brother and wife were here from Delaware and they are from this area when we were younger. No Round Table Pizza on the" lower, slower Eastern shore " so that's where I planned our lunch. Me , little brother and my kids and Grand Kids. It was the best ever day.
I haven’t been here in about 8 years! We stopped in today for Mother’s Day and were very impressed with all aspects of our visit. New remodel was bright, clean, spacious and welcoming with comfortable seating. Our food was fresh, hot and delicious. Parmesan twists were loaded with cheese and fresh garlic. Maui Zaui was the best I’ve had, sauce was definitely a 10/10. Everything was high quality, and the crusts were perfectly cooked (there was a long-standing issue with dough-y crusts that kept me away for many years, so good job with that improvement!). The service was also wonderful. Soda fountain drinks were also perfect. Everyone was happy with lunch 💜 we will see you again soon!
This place doesn't treat disabled people like just another building code requirement. Round Table Pizza treats disabled people like individuals who deserve to be included, comfortable, and accommodated. They do this by having nice, clean, maneuverable handicap bathrooms, tables high enough to roll a wheelchair under but low enough for accessible eating at clearly marked locations, and more. My mother has been disabled since I was a small child, and never has she felt more accommodated than at Round Table Pizza. Oh, and the pizza itself? Expensive, but extremely worth it. I was recently in Chicago so I thought, hmm, I don't think I'll enjoy pizza very much, but holy moly is the pizza here just something else. If you would like your brain to melt in incomprehension of how wonderful your taste buds feel, come here.
So it's been awhile since I've been to round table, over a year. Decided to try their new specialty Italiano pizza... Best decision I've made all week. The pizza was perfectly cooked and the taste on the crust... Amazing. The staff were all very friendly and attentive, very welcoming. Thank you!! Also really like the new look 😁
Pizza was good. Salad bar was good. Not many choices of salad toppings. A mistake was made in my opinion because they got slammed as soon as they opened but the girls went over and above to make it right. So I must say that the service was good and they offered free bread sticks for joining the text club. The bread sticks we're the best! I recommend you try them if you like seasoned cheese bread sticks! Yum!
For decades you could always get at least one or two free sides of ranch depending on the size of the pizza. Apparently they do not do that anymore. Best ranch in town, but not worth the $1 for such a small sized condiment cup. Disappointing..
I got a personal size double pepperoni + mushrooms last night & it was genuinely delicious. No hard feelings to staff past or present, but when I went there a little over 2 years ago, it was terrible, basically inedible. Recently I saw much better reviews, as well as what seems like sincere engagement from management when there are bad reviews. I tried it again last night as mentioned and will absolutely be returning. Round Table’s quality back in the day was still the best of the chain pizza places. I’m happy the Ukiah location seems to be returning to great pizza again.
For decades you could always get at least one or two free sides of ranch depending on the size of the pizza. Apparently they do not do that anymore. Best ranch in town, but not worth the $1 for such a small sized condiment cup. Disappointing..
Expensive. Don’t care too much for the new upgrades. Roof was leaky looked tacky with buckets on tables full of water. Video gaming experience is pretty much all the topics to pick from, a lot of racing options. Not sure I will be dining in, probably doo pick up and enjoy at home.
The service was good. They were prompt with our order. It was quiet, ahd comfortable. The food was lacking s bit. Pizza was a bit too crispy, and the mozzarella sticks were difficult to chew. The jalapeno poppers for good though.
I'm rating only 3 stars strictly because of the food! We had 2 soft drinks, 2 salads and a large pizza. The pizza was horrible! Undercooked, very little sauce, some slices with none, very minimal toppings. $76 bucks. I don't mind paying when I get what we expect, but this was unacceptable! Sadly it was to-go, so we didn't know until we got home. We will not be back! The employee was pleasant, and apologetic for the extreme wait time (over an hour. We ordered there). The building was nice, but almost every table was full of past patrons dishes. There were only 3 tables with occupants, including ours. The tables remained that way the entire time we were there. Sad, because this used to be our main Pizza place to go to!
The service was good. They were prompt with our order. It was quiet, ahd comfortable. The food was lacking s bit. Pizza was a bit too crispy, and the mozzarella sticks were difficult to chew. The jalapeno poppers for good though.
I'm rating only 3 stars strictly because of the food! We had 2 soft drinks, 2 salads and a large pizza. The pizza was horrible! Undercooked, very little sauce, some slices with none, very minimal toppings. $76 bucks. I don't mind paying when I get what we expect, but this was unacceptable! Sadly it was to-go, so we didn't know until we got home. We will not be back! The employee was pleasant, and apologetic for the extreme wait time (over an hour. We ordered there). The building was nice, but almost every table was full of past patrons dishes. There were only 3 tables with occupants, including ours. The tables remained that way the entire time we were there. Sad, because this used to be our main Pizza place to go to!
Ordered a pizza online at 5pm to be delivered at 8pm. By 8:15 I had to call and was told it was “on its way now”. By 9:15, I had to call again and find out where my pizza was. They still hadn’t left the restaurant that was only a few blocks away. 9:35 my order finally showed up and was mildly warm. Really unhappy since I spent $56…. $6 of it was just for delivery.
This is 3 rd time since reopening that we have had a bad experience. We ordered a pizza that had pineapple and it had so little pineapple that several pieces had none. We ordered 2 large pizzas and I asked for a lot of Parmesan and they gave me 4 packets?? Huh?? Considering it is the most expensive pizza in town, I expect better.
I would give this place better stars except there's no possible way to enjoy yourself eating here with that door alarm going off the entire time. It's torture for any customer to have to sit in a restaurant and listen to a noise like that. The service was fine and so was the food but the atmosphere is completely uninviting.
I would give this place better stars except there's no possible way to enjoy yourself eating here with that door alarm going off the entire time. It's torture for any customer to have to sit in a restaurant and listen to a noise like that. The service was fine and so was the food but the atmosphere is completely uninviting.
Don’t ever order online at this place. I ordered over a month ago and still haven’t received my refund for food that wasn’t delivered!! This pizza circle response is automated as well. My Second review and they didn’t even respond, only on original post. Round Table sucks now! I give up, slam Dunk gets all my business.. Round Table is the worst!
the worst pizza ever. raw and soggy. what happened to round table pizza? $80.00 is what it cost to have an extra large pizza delivered. never again! they charged to deliver and still wanted a tip. figured one thing out. never give the tip first,. i would have give negative stars but it wouldn't let me.
Just came in to pick up a to go pizza. Noticed the person making pizzas, was walking around with the same gloves and the whole time while I waited. Filling up drinks at the bar area then straight back to the pizza prep area! Not even sure I should eat the pizza now!!
We always have round Table and love it. We are from out of town and staying for work, but this one was the worst time ever. We saw the review but didn't believe it. We learned now to check the review and believe it. It wasn't even cooked, the meat was raw. Either they should close the location because it will ruin the name of around Table or they should change the entire crew or go and get training how to make pizza.
Me and my beautiful wife were celebrating 30 years together and her birthday tonight. Just realized indoor dining opened. What a mistake, we went double date with my best friend and his new wife. It cost 120 dollars each couple payed separately 240 dollars for two small pizzas two pitchers (domestic only) and two salad (one trip only) all of the staff was rude so many rules rushed us thru our order pizza was cold but burnt we were the only people in there and that big guy was just standing there holding his gut he gave me a plate I started making my salad he promptly scolded me for using the plate just to give me a bowlsaid that that’s not for salad I give up at this point if I could negative star I would and we all will tell everyone not to go to Ukiah round table ever rob would be appalled we all agreed to send terrible reviews it wasn’t even busy in there they trying to be a elegant pizza joint come on we have like ten pizza joint in Ukiah none of them know how to make a pizza you will have more fun if you screw it up at home making it together yourselves at home
I'm not really a big fan of round table but it's close to home. So I ordered online and did curbside pickup, first the employee brought out someone else's order, then he came back out with what I thought was my pizza because the receipt had my name on it. Guess I should have looked in the box. Got home and it was a large stuff crust cheese pizza, instead of my medium supreme pizza. I didn't even bother to go back, was to tired and frustrated. 29.00 plus tip for a cheese pizza. I won't be going back to round table.
Terrible customer service. No one knew what they were doing. Waited over two hours and at the end they were missing one of our pizza. And this did not just happen to us. Several customers around us were missing part of their order and waiting over an hour after their order was SUPPOSED to be done and ready.
Pizza is terrible! Don't waste your money, I DID!
The worst round table I have been to. Not one customer in the place at 9 pm when we arrived, music blasting through the roof like we were in a club. 7 people standing behind the counter visiting, while the salad bar looked like it was hit by a truck. Very dirty. Won't stop again, go to Mountain Mike's. One employee in particular very sassy and too much foul language. Not a happy place.
Over priced. Pizza is OK at best. Nothing special. No drink refills is the worst. Honestly this is the only place that does not do drink refills on fountain drinks. They should just serve can drinks out of a cooler so it can be as cheaply done as they do it. Salad bar is sad. Unfortunately in Ukiah there is not a really huge selection of good pizza. Its all mediocre at best. Those that do taste good are WAY over priced. Honestly with the methods that they do business and what you get for your money, I am surprised this place is still in business at all. Check out other places before wasting your time with this place. It would be worth your time.
They are too expensive and took all of our point and no local deals. Please get your website back working properly. When they mess up on your pizza 3 times in a row. It is sad.
I called an made an order for 3 medium pizzas, they said it would take 20 minutes. Showed up 20 minutes later and paid $70 for my food. After waiting another 20 minutes I asked the short girl with dark hair if she called my name and she rudely said no. 10 minutes later she said that only two of my pizzas were ready and the third one wasn't even started yet. She offered me a free drink or salad while a wait, but that's not enough. My third pizza should have been free because I had to sit and wait with two pizzas getting cold while my third one was hopefully being prepared. Another 20 minute wait. Overpriced pizza for sh*tty service.
They never know the promotions, have a clueless attitude and are as unhelpful as possible without being blatantly rude. I have run into issues at least every other time visiting. "How can we not serve you" should be the motto for this location.
While we really like Round Table's pizza, we were seriously dissapointed with this location. First off they do not offer free refills! Really - everywhere these days offers free refils! And if i am paying 19.60 for one large pizza I am certain they can afford to offer refills. Secondly we were told it would be a 15 minute wait. We ordered at 6:01. Somewhere around 6:40, haveing long finished our drinks and not willing to pay full price for another we decided we'd had enough of the restaurant and changed our order to 'take out'. Another fifteen minutes later they finally called our order. Sadly I didnt realize untill after we drove away that we did not get either ranch dipping sauces, though they clearly showed up on the receipt. We will never go back and do NOT recommend!
I ordered medium combo and asked it to be delivered. It took almost 2 hrs and the delivery guy did not knock or ring the bell . He just left it on my porch and drove off. So i went to Round Table this morning and talked to a guy who said he was incharge. I never gpt an apology. You just lost a costumer. And it was cold.
I will never go back to Round Table Pizza. I tried to order online but their site "wasn't working" again. So no coupons. Next, when I called in my order I told them I had a $25 gift card that I wanted to use. They said it wouldn't be a problem. It was from Round Table Pizza in Ukiah! However, when my wife got there to pick up the pizza they said they couldn't accept it. That is illegal in California. You can't deny gift cards that you sell. This place is a complete ripoff. Their pizzas are way too expensive and they aren't very good. I wanted to give them another try, but never again. I will not go back.
On Saturday Aug 2nd 2025 I attempted to take my family here from out of town. didn't stay. they are infested with Ants... especially near the soda machine. completely disgusting. if I could give negative stars I would...
I’m beyond disappointed with our visit to Round Table in Ukiah. We ordered as a family for a birthday party, and while the restaurant was busy, there’s no excuse for what happened. We waited **1.5 hours** for our food, and none of us were able to eat together. It was frustrating and made our special occasion feel like a disaster. On top of that, when we asked for a side of red sauce after the long wait, they had the nerve to charge us. Really? After keeping us waiting so long, you’re going to nickel and dime us for something so basic? To make matters worse, the staff was rude, and the manager was completely dismissive when we expressed our frustration. No apologies, no attempt to make things right—just an overall terrible attitude. Even though the restaurant was busy, it’s no excuse for such poor service. We won’t be coming back to this Round Table, and I’d suggest others avoid it too. Plenty of other places in Ukiah know how to treat their customers better.
On December 30, my son turned 21 and he chose Round Table for our family celebration. There were 12 of us and when we showed up, there were a few other customers sitting down, but nobody else in line. When we entered the store, the lady at the register was taking a phone order and she did not, at any point in time, attempt to say hi to us or otherwise acknowledge us. When she got off the phone, there was no apology for the delay. We should have taken this as the first red flag but my son REALLY wanted his Round Table lol When we tried to utilize a coupon, she couldn't figure out how to use it, and 3 times told us that it had expired, even though we pointed out to her a few times that the expiration date was the next day (12/31). She ultimately told us that it was for online orders only, even though it didn't state that on the coupon and the coupon itself said "present to cashier". But at this point in time we decided to just drop it. We took our table and patiently waited for our food, enjoying my son's birthday and our family time. After about 45 minutes we received our garlic bread, and about 10 minutes after that, one of the pizzas. Mind you, we couldn't all eat that pizza, due to preferences (it was an all-meat pizza and there were vegetarians and non-pork eaters in the group). We went up to check on the rest of the food and we were told that they were just preparing our other pizzas. During this time, my nephew went up to purchase a beer. He stood at the counter for 15-20 minutes and not a single person acknowledged him (even after multiple employees noticed/ walked past him). At this point in time, it had been 1.5 hours since we had first ordered our food, and it was still not at the table. My mother went up to check on the food and to also speak to the manager, who rudely yelled at my mom across the kitchen that "she didn't have time to talk to her". Finally, our food arrived and the rest of the party was able to eat. This was a very disappointing experience because we came to celebrate a birthday and 1/3 of the group was full by the time the rest of us even received our food. Now, what happened next is what I really want to call attention to. We packed up our things and my mom and sister went to speak with the manager about the overall experience. My mom calmly asked to speak to the manager, who once again yelled at her that she couldn't. My mom repeated herself and asked again, requesting just a few minutes of her time, at which point this manager yelled in front of everyone, including her staff and some other customers "you want me to stop making other customers' food so you can talk to me?". Uh, yes lady, that's your job. She came over and was very aggressive from the beginning. My mom tried explaining what had happened and our experience, and the manager walked away, yelling once again. "You were told when you came in that we are running behind tonight". No, not one of us was told this. Had we been warned that our food was going to take over 1.5 hours to make, we would have chosen to go somewhere else where we would have also been treated better. This "manager" was so rude and condescending to everyone in our group. Not one time did she apologize or ask us how she could make things right for us, which is what an actual manager should do. I don't know if she has received any management training but she doesn't know how to run a store and REALLY doesn't know how to treat customers. We spent over $350 that night - for that much $ we could have gone to a sit-down restaurant where we would have been treated much better. A few other customers saw this interaction and walked out after us. In a small town like Ukiah, this restaurant should be more careful about the customer experience because people are going to choose to go to Slam Dunk or Mountain Mike's instead. I seriously suggest that the store owner and/ or corporate looks into this further before you lose your entire customer base.
Ordered a pizza on the app to be delivered by 6:30. By 7 it hadn't showed so I called to check and the lady said mine was third in line to go out the door next because they’re delivery driver can only take three at a time and they just got really busy all a sudden so they said. Fast-forward to 8 o’clock still no pizza, so I called to check on it again and she said it hasn't even come out yet, so I canceled my order which they were rude about. So we won't be ordering again. They don't care about customers or good service, don't waste your time or money, especially if you plan on eating in a timely manner. no courtesy calls to say it was going to be late, no discount offered, absolutely ridiculous.
On Saturday Aug 2nd 2025 I attempted to take my family here from out of town. didn't stay. they are infested with Ants... especially near the soda machine. completely disgusting. if I could give negative stars I would...
On December 30, my son turned 21 and he chose Round Table for our family celebration. There were 12 of us and when we showed up, there were a few other customers sitting down, but nobody else in line. When we entered the store, the lady at the register was taking a phone order and she did not, at any point in time, attempt to say hi to us or otherwise acknowledge us. When she got off the phone, there was no apology for the delay. We should have taken this as the first red flag but my son REALLY wanted his Round Table lol When we tried to utilize a coupon, she couldn't figure out how to use it, and 3 times told us that it had expired, even though we pointed out to her a few times that the expiration date was the next day (12/31). She ultimately told us that it was for online orders only, even though it didn't state that on the coupon and the coupon itself said "present to cashier". But at this point in time we decided to just drop it. We took our table and patiently waited for our food, enjoying my son's birthday and our family time. After about 45 minutes we received our garlic bread, and about 10 minutes after that, one of the pizzas. Mind you, we couldn't all eat that pizza, due to preferences (it was an all-meat pizza and there were vegetarians and non-pork eaters in the group). We went up to check on the rest of the food and we were told that they were just preparing our other pizzas. During this time, my nephew went up to purchase a beer. He stood at the counter for 15-20 minutes and not a single person acknowledged him (even after multiple employees noticed/ walked past him). At this point in time, it had been 1.5 hours since we had first ordered our food, and it was still not at the table. My mother went up to check on the food and to also speak to the manager, who rudely yelled at my mom across the kitchen that "she didn't have time to talk to her". Finally, our food arrived and the rest of the party was able to eat. This was a very disappointing experience because we came to celebrate a birthday and 1/3 of the group was full by the time the rest of us even received our food. Now, what happened next is what I really want to call attention to. We packed up our things and my mom and sister went to speak with the manager about the overall experience. My mom calmly asked to speak to the manager, who once again yelled at her that she couldn't. My mom repeated herself and asked again, requesting just a few minutes of her time, at which point this manager yelled in front of everyone, including her staff and some other customers "you want me to stop making other customers' food so you can talk to me?". Uh, yes lady, that's your job. She came over and was very aggressive from the beginning. My mom tried explaining what had happened and our experience, and the manager walked away, yelling once again. "You were told when you came in that we are running behind tonight". No, not one of us was told this. Had we been warned that our food was going to take over 1.5 hours to make, we would have chosen to go somewhere else where we would have also been treated better. This "manager" was so rude and condescending to everyone in our group. Not one time did she apologize or ask us how she could make things right for us, which is what an actual manager should do. I don't know if she has received any management training but she doesn't know how to run a store and REALLY doesn't know how to treat customers. We spent over $350 that night - for that much $ we could have gone to a sit-down restaurant where we would have been treated much better. A few other customers saw this interaction and walked out after us. In a small town like Ukiah, this restaurant should be more careful about the customer experience because people are going to choose to go to Slam Dunk or Mountain Mike's instead. I seriously suggest that the store owner and/ or corporate looks into this further before you lose your entire customer base.
I’m beyond disappointed with our visit to Round Table in Ukiah. We ordered as a family for a birthday party, and while the restaurant was busy, there’s no excuse for what happened. We waited **1.5 hours** for our food, and none of us were able to eat together. It was frustrating and made our special occasion feel like a disaster. On top of that, when we asked for a side of red sauce after the long wait, they had the nerve to charge us. Really? After keeping us waiting so long, you’re going to nickel and dime us for something so basic? To make matters worse, the staff was rude, and the manager was completely dismissive when we expressed our frustration. No apologies, no attempt to make things right—just an overall terrible attitude. Even though the restaurant was busy, it’s no excuse for such poor service. We won’t be coming back to this Round Table, and I’d suggest others avoid it too. Plenty of other places in Ukiah know how to treat their customers better.
Ordered a pizza on the app to be delivered by 6:30. By 7 it hadn't showed so I called to check and the lady said mine was third in line to go out the door next because they’re delivery driver can only take three at a time and they just got really busy all a sudden so they said. Fast-forward to 8 o’clock still no pizza, so I called to check on it again and she said it hasn't even come out yet, so I canceled my order which they were rude about. So we won't be ordering again. They don't care about customers or good service, don't waste your time or money, especially if you plan on eating in a timely manner. no courtesy calls to say it was going to be late, no discount offered, absolutely ridiculous.
I will never go back to Round Table Pizza. I tried to order online but their site "wasn't working" again. So no coupons. Next, when I called in my order I told them I had a $25 gift card that I wanted to use. They said it wouldn't be a problem. It was from Round Table Pizza in Ukiah! However, when my wife got there to pick up the pizza they said they couldn't accept it. That is illegal in California. You can't deny gift cards that you sell. This place is a complete ripoff. Their pizzas are way too expensive and they aren't very good. I wanted to give them another try, but never again. I will not go back.
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292 S State St, Ukiah, CA 95482
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