larry hall

What can I say. Patty Melt! The best! I have never tried anything else. I love whataburger eat here every time I come to Texas. I have yet to deviate from my normal order, in fact I intend to never deviate. Always delicious always fantastic.

Island Man

Staff was upbeat and friendly. Service was fast. Arrived at12:30 pm. I am not sure why they have poor reviews? Inside was clean and well maintained. My food was correct and I enjoyed my lunch. A good Whataburger, I would recommend.

+3

Always reliable its whataburger for ya. open 24/7 for decent prices what more could you ask for

Vi Culbreath

We did takeout via the drive-thru here for lunch last week. We had a Chili Cheese Burger, a Bacon Cheese Whataburger and fries. Hubby said his Chili Cheese burger was really good and would get it again. I didn’t enjoy my Bacon Cheese Whataburger as the bun was really soggy and loaded with onions although order stated no onions wanted. Fries were well seasoned, hot and tasty. Will probably return again to try something else in the future. Would recommend you try this location.

+3

I'm usually not one to complain but this location is usually a disappointment. Workers are rude and not properly trained in fast food services. They take FOREVER to take your order in the drive thr…

Willard Candace

We are from Utah so we had to check out the place everyone talks about from the south. And we have to say it was a little hyped up. It was still fun for us and we enjoyed it but not what we expected. We did enjoy the seasonal flavors. The boba drink and the Dr Pepper shake were a hit with my kids. I also liked that the menu wasn’t huge I like less options to pick from. It was defiantly a good pit stop place for when we need a quick bite.

Brandon Bruce

This is late night drive though. The order taker sounded irritated to speak with me. When I got to the window, he didn't look at me or acknowledge me..just reached out for my card. When he returned it, it was with my shake and no straw. When I started to ask for a straw, he closed the window on me. If coming to Whataburger late at night is wrong, just let me know and I will go somewhere else. I don't want to bother food service workers

Creed 5940

Stopped here before going to McD for the kids. Grabbed me some grub, and I usually never have a complaint about this location. But you know how it goes; get one bad service then there has to be a complaint filed. So literally a part of my order was a large fry and it was half full. That's crap. How are you gonna grab the scoop and miss the damn cup?! C'mon now!!! Agitated sigh*** End of rant...

First time ever having whataburger. I'd honestly give it a 2.5 because the fries were good and they had brewed unsweetened iced tea. My go to. But everything else seemed focused on quantity n…

First time ever having whataburger. I'd honestly give it a 2.5 because the fries were good and they had brewed unsweetened iced tea. My go to. But everything else seemed focused on quantity not qua…

First time ever having whataburger. I'd honestly give it a 2.5 because the fries were good and they had brewed unsweetened iced tea. My go to. But everything else seemed focused on quantity not qua…

T “TAB79” B

It's a convenient location, and usually clean inside.... but the service is slow. Curbside takes forever, and I've used it at other places and not had to wait. At this location it's been a long as a teen minute wait after the projected pickup time. If I get tired of waiting at curbside then I just go inside and it's been sitting there ready.

Seth Larson

Waited 24 min inside our order. I had both my kids with me and waiting that long was very annoying. The food wasn’t particularly fresh when it finally did come out. The guy couldn’t find grape jelly for my sons sausage biscuit which again not terrible but not cool either.

BearGrills_75

This was my first Whataburger after moving here abt 2 years ago. In between, I've been trying out as many burgers as possible. This burger pretty much solidified what I'd been thinking... Whataburger is no longer my favorite burger. Not even in the top 5 anymore. 🤷‍♂️ Thin patty, mediocre veggies, and warm fries. Sorry , Whataburger. It was nice knowing you. We had a good run. 😞

Just picked up an online order on my lunch break. The sandwich was smashed and flattened with intent and I just vomited right now. I wished I took a photo of this. I don't know why they would do this…

Just picked up an online order on my lunch break. The sandwich was smashed and flattened with intent and I just vomited right now. I wished I took a photo of this. I don't know why they would do th…

I found hair in my burger I wonder if they even wear hair caps. N and out is better so nasty this place is terrible will never order from here again

I found hair in my burger I wonder if they even wear hair caps. N and out is better so nasty this place is terrible will never order from here again

This WAS our go-to restaurant, but now....\n\nOn August 22, 2025, I placed an online order (#203-5616) for pickup at your Pat Booker Road, Universal City location. The order was placed around 11:00 p…

Coke tastes regular instead of zero and fries were cold hard and not good. Asked for easy lettuce and tomato and onion. Just look at it :/

coke tastes regular instead of zero and fries were cold hard and not good. Asked for easy lettuce and tomato and onion. Just look at it :/

Very disappointed in our service this evening. My family and I went in around 6:30pm where we weren't spoken to at all when approaching the counter. Madison didn't say one word. Just starred at us …

I went in whataburger yesterday night I ordered my food through the Mobile app and as I went in there I let the employee know that I was here to pick up my order, I let them know the name of the or…

Dear Jose (Mr Manager)\nYou just had a FULL BLOWN tantrum on the phone with me because I called to inform you that the fries you served me were stale and/or overcooked. You called me a liar and in …

The bacon in my breakfast platter was disgusting, I can't believe the server actually took the time to put each disgusting broken little burnt pieces of bacon in my order and thought this was quali…

Horrible service. Sat in drive through with one other car for 10 minutes and then they skipped me when another car pulled up in the other side. I drove up to the window and instead of apologizing a…

It's a Whataburger that under-delivers in everything it does and yet people still spend money here.

Garbage service with long waits. Has zero food priority due to shortage of people and overall not worth your wait. Go spend your money at a different location. Nice people donkey wait time

Omg not sure I would consider this place "fast food" when it takes over 30 minutes to get your order made!! Sorry not sorry but you guys need to speed up the line or do something to get those order…

Order a double meat (for an extra charge) burger, the order taker read back the order correctly, but there was one meat paddy when I got home. My home is about 10 minutes from this store and the burg…

Some one from corporate needs to check out this restaurant. Wait time is more than 30 minutes for an order.

Some one from corporate needs to check out this restaurant. wait time is more than 30 minutes for an order.

Be Sure Check your Burgers, Mine was Still raw.

Stalnaker Family

Please refer to the photo and the receipt. We ordered a Monterey Melt they totally mistaken another melt. 🤔

Rut Trevino

I literally went in with cravings of a burger i just ask to take out the onions and the mustard and sub for mayo BUT PLAIN BURGER !!!! I didn’t want a plain burger!!!!!!! Like where In my words said plain NEVERRRRR ONCEEEE!!! AND I DROVE ALL THST WAY TO GET A BURGER WITHOUT CHECKING IT AND IM ABSOLUTELY DISAPPOINTED BECUZ U THINK U CAN TRUST THESE EMPLOYEES WITH SIMPLE INSTRUCTIONS AMD THEY DO THE COMPLETE OPPOSITE AND ITS ALWAYS THE YOUNG EMPLOYEES NO OFFENSE BUT PLEASE TRAIN THOSE PPL BECAUSE WHEN A CX SAYS NO ONIONS NO MUSTARD THAT MEANS LEAVE THE TOMATOES THE PICKLES THE LETTUCE AND ADD THE MAYO !!!! But clearly my statement in person didn’t comprehend to this young cashier… I’m going to another location after this….

Tammy Sullivan

Extremely Disappointed with Whataburger Experience I found a curly hair in my food at Whataburger — something especially alarming since I have straight hair, so it was definitely not mine. When I brought it to the manager’s attention, she showed zero concern. No apology, no effort to make it right. I had to ask for a refund, and instead of handling it professionally, she sent someone else to hand me the money while she avoided the situation completely. She didn’t even offer to remake the food or remove the contaminated meal. Absolutely unacceptable and disgusting. I expect better food safety and basic courtesy from a place like Whataburger.

Made In Texas

Went inside at 5:08 PM for a small strawberry milkshake. Sat and watched other people get their food 5:28 P.M asked for refund. Go in for something simple that should only take a couple minutes and didn’t get it. Asked for my refund and left disappointment. I probably will never go back to the store ever again. Wouldn’t recommend