Snapper Jack's

We love this Starbucks so much. The general manager is so sweet. The whole staff is nice and works so hard. We wouldn't have gotten thru these 5 months without all of you. Ryan always has the best sense of humor. Rocky is so genuine. And Priscilla and Jacky have turned into such good friends of ours. Jose has always made us feel so welcomed. We are so grateful for all of you. The general manager should know your staff both morning and night are one of a kind. They bust their butt's and definitely deserve raises. We love you guys and miss you.

Quick, friendly service. Food and beverages were piping hot! We were offered napkins and forks which is often missed and always appreciated. Drive thru team member was on the ball with excellent customer service!

I think this is the one of the best Starbucks in Ventura. Priscilla is so friendly and polite. She always has a smile on her face. She told me that her boyfriend is a San Francisco 49ers fan and so is she. Ask for her she will treat you like home.

Shawn Krupa

We love this Starbucks so much. The general manager is so sweet. The whole staff is nice and works so hard. We wouldn't have gotten thru these 5 months without all of you. Ryan always has the best sense of humor. Rocky is so genuine. And Priscilla and Jacky have turned into such good friends of ours. Jose has always made us feel so welcomed. We are so grateful for all of you. The general manager should know your staff both morning and night are one of a kind. They bust their butt's and definitely deserve raises. We love you guys and miss you.

Suz G

Quick, friendly service. Food and beverages were piping hot! We were offered napkins and forks which is often missed and always appreciated. Drive thru team member was on the ball with excellent customer service!

Lauren Shoop

Probably the nicest staff ever!! My mom and I would stop by here during Covid as our “fun little outing” and now I’m in college and coming here brings me joy and comfort even now! They make every drink correct and delicious.

Richard Shultz

This is a good location, but the drive thru line can get really long (20 minutes sometimes). If it's bad, I park and run in and get my mobile order. The staff have always been friendly, and like most Starbucks, are very well trained.

Jacob Miller

This is a great Starbucks! The staff is super friendly. The drinks are made perfect. The drive thru is "interesting" in that it is cavernous. I can't say I have ever been in a similar drive thru ever. The interior has pleasant decorations. They are open late. I always stop by before my weekend treks back to Canyon Country.

Just stopped in today to get some gift cards. I come by here because it’s the closest one to me with a drivethru. Staff seems chill and nice. Place is pretty clean inside and outside. Drivethru can go very slow depending when you come through. Standard Starbucks experience when coming here, decent drinks and service. During the school year though it can fill up with students so keep that in mind if you are planning on doing work quietly here.

Very nice people but just wanted to warn them that writing on the cup with the green marker isn’t good for the customer. The green got on me everywhere

Anthony Elizarraras

Just stopped in today to get some gift cards. I come by here because it’s the closest one to me with a drivethru. Staff seems chill and nice. Place is pretty clean inside and outside. Drivethru can go very slow depending when you come through. Standard Starbucks experience when coming here, decent drinks and service. During the school year though it can fill up with students so keep that in mind if you are planning on doing work quietly here.

Lucia SantaMaria

Very nice people but just wanted to warn them that writing on the cup with the green marker isn’t good for the customer. The green got on me everywhere

I have never, not even once been to a Starbucks that I felt uncomfortable or welcomed. Whether you are going for an early morning latte, an afternoon lunch break, or just need a nice place to study. This location in specific I felt very accommodated and the staff were very kind and had very friendly smiles.

Antonio Flores

I have never, not even once been to a Starbucks that I felt uncomfortable or welcomed. Whether you are going for an early morning latte, an afternoon lunch break, or just need a nice place to study. This location in specific I felt very accommodated and the staff were very kind and had very friendly smiles.

Long lines only one cashier, I waited on line for 25 minutes before I was help couple of people the were waiting behind me left because of the same reason.. there was like 5 barristas and they all seem kind of lost.. the cashier didn't seem to know what was going on.. once I was help it took another 15 minutes for my latte to be made, the barrista didn't bother calling out names once the drinks were done.. she would just put then on the pick up counter, manager was walking clueless as to what anyone was doing.. not going back ever again.. bad service literally.. and by time I got my drinks they were almost cold.. was safraid to say something and wait another hour. Oh and the place look so unorganized aswell not clean at all, outside or inside.. i was amazed been to other Starbucks with more people and less barristas and the place was way cleanr and organized..

Pelon Cervantes

Long lines only one cashier, I waited on line for 25 minutes before I was help couple of people the were waiting behind me left because of the same reason.. there was like 5 barristas and they all seem kind of lost.. the cashier didn't seem to know what was going on.. once I was help it took another 15 minutes for my latte to be made, the barrista didn't bother calling out names once the drinks were done.. she would just put then on the pick up counter, manager was walking clueless as to what anyone was doing.. not going back ever again.. bad service literally.. and by time I got my drinks they were almost cold.. was safraid to say something and wait another hour. Oh and the place look so unorganized aswell not clean at all, outside or inside.. i was amazed been to other Starbucks with more people and less barristas and the place was way cleanr and organized..

I waited in line & was denied refill because cup wasn’t perfectly clean. So I cleaned my mug, waited in line again to have my mug 1/2 filled. I asked to refill my mug which is Trenta. I would have gladly paid xtra, but wasn’t offered & was actually met with rudeness “we don’t do Trenta in hot coffee”, when asked to fill my mug, really??? I have been filling the same exact mug daily in many other coffee shops, no problem for 2 years. Many times Starbucks, 5x/ week. Starbucks has lost my loyalty. I’ll be getting my coffee at Pete’s Coffee or anywhere else where they are nice, polite & actually offer to rinse my mug if needed, fill my mug up, not give me attitude. Not to mention they have better coffee.

I placed an order through the app and asked for an Iced matcha latte, and ended up getting what I think was a Chai latte, and unfortunately, it's not the first time this has happened. Update 4/23 They messed up my order again they ran out of pink drink, so i asked them to make it exactly the same way i ordered but with the dragon drink, and they forgot to add some things

I usually come to this Starbucks since it’s the closest drive thru to me and usually have no problems. Today on the other hand was anything from pleasant. I ordered a white chocolate mocha and a ham and Swiss on a croissant. Instead I was given a hot chocolate and an extremely burnt croissant. The girl at the register was just ok bye extremely rude.

I ordered a venti iced coffee and asked for light ice. Well I got a cup full of ice and got smaller than a tall size cup of coffee. I also asked for my danish to be warmed up and it was cold. I don’t like leaving bad reviews I’m not like that but this was mind blowing to think I paid for a venti and all I got was that.

EcoSafe Contractor

I waited in line & was denied refill because cup wasn’t perfectly clean. So I cleaned my mug, waited in line again to have my mug 1/2 filled. I asked to refill my mug which is Trenta. I would have gladly paid xtra, but wasn’t offered & was actually met with rudeness “we don’t do Trenta in hot coffee”, when asked to fill my mug, really??? I have been filling the same exact mug daily in many other coffee shops, no problem for 2 years. Many times Starbucks, 5x/ week. Starbucks has lost my loyalty. I’ll be getting my coffee at Pete’s Coffee or anywhere else where they are nice, polite & actually offer to rinse my mug if needed, fill my mug up, not give me attitude. Not to mention they have better coffee.

Joss Jasso

I placed an order through the app and asked for an Iced matcha latte, and ended up getting what I think was a Chai latte, and unfortunately, it's not the first time this has happened. Update 4/23 They messed up my order again they ran out of pink drink, so i asked them to make it exactly the same way i ordered but with the dragon drink, and they forgot to add some things

Jazmine Martinez

I usually come to this Starbucks since it’s the closest drive thru to me and usually have no problems. Today on the other hand was anything from pleasant. I ordered a white chocolate mocha and a ham and Swiss on a croissant. Instead I was given a hot chocolate and an extremely burnt croissant. The girl at the register was just ok bye extremely rude.

Tabitha Cunanan

I ordered a venti iced coffee and asked for light ice. Well I got a cup full of ice and got smaller than a tall size cup of coffee. I also asked for my danish to be warmed up and it was cold. I don’t like leaving bad reviews I’m not like that but this was mind blowing to think I paid for a venti and all I got was that.

The worst Starbucks in Ventura Country 😠 First time at this location and the last one. Had to throw my drinks and go to another Starbucks because I didn’t feel comfortable with my order. Good thing where was a witnesses there. Spoke to manger that looked like she didn’t care.

Placed a mobile order for pick up which had the estimated time for 12:29 waited until 12:36 to ask for my drink to which they then started to make only because I asked. Very very disappointed at this location. They’re only focused on drive thru. People who ordered in person after me got their drinks before me.

Tried to go in and was completely refuse service. Doors were still locked almost a half hour after opening. With several stuff inside looking at me confused and being rude.

Opal McMurry

Tried to go in and was completely refuse service. Doors were still locked almost a half hour after opening. With several stuff inside looking at me confused and being rude.

jaz martinez

Placed a mobile order for pick up which had the estimated time for 12:29 waited until 12:36 to ask for my drink to which they then started to make only because I asked. Very very disappointed at this location. They’re only focused on drive thru. People who ordered in person after me got their drinks before me.

Gabriela Meza

The worst Starbucks in Ventura Country 😠 First time at this location and the last one. Had to throw my drinks and go to another Starbucks because I didn’t feel comfortable with my order. Good thing where was a witnesses there. Spoke to manger that looked like she didn’t care.