Brittany Anne

The food is typically the same everywhere, but the lady at the drive-thru didn't speak English enough for me to ask if there was chicken in the Apple pecan salad. They changed the sign so it doesn't say it comes with chicken anymore so I wanted to make sure it still had chicken ( otherwise I would have to add it.) Then she had to get the manager to come on to answer a simple question of "does the salad have chicken on it?" because originally she was asking if I wanted to remove the chicken and I tried three or four times to ask her. It seems to be a trend to put people who can't speak English in customer service and I don't understand why this is happening. I understand everyone needs to make a living but at least give people jobs they can do

Dominic Geertgens

Good food, however wait time for the drive way was about forty minutes. Not to mention my order was not completed, I was missing a drink and a burger. When I went in to get my missing items the cashier gave me attitude and said "ok, here". Not good service and the food is not really worth the trouble.

Waited 10 minutes in drive thru until I called the store to get there attention that I was waiting with a line of cars behind me and then I got nothing but altitude at the window and they were out of large cups so they try to pass off a medium without saying anything about it while charging for a large and tried to not give me half my order gave me attitude asking me why I'm still waiting at the window like I wasn't waiting for my other items

Dave Novobilski

Ordered on the app for pickup at the drive thru. Burger and chicken sandwich were cold with soggy fries. Did not receive nuggets and fries for 2nd biggie bag. Coffee machine was down and was not advised of that until I asked where my coffee was. The window employee was miserable and should not be in a customer facing role. Also did not get napkins and a spoon in the bag.

Alidius “Alendi” Bael

I ordered 3 meals here. One for me, one for my wife, and one for my son. They forgot the fries and nuggets for one of the meals. There was a large line and we didn't open the products til we got home to find out a partial meal was missing. When this issue was reported, not only did they not offer a discount on the next order or any form of a coupon, they simply stated that it would be reported to the Management. This was nearly a month ago and I've not heard anything since. It blows me away that they think its okay for a customer to order and pay for a product, not receive that product, and just say, "Sorry." They're literally stealing from their customers and they think thats okay. This is like paying for a potato and chicken breast at the store and then walking out with nothing in your hands. Absolutely ridiculous. I will not be visiting any Wendy's locations again.

Alexis Jones

Stopped by at 3:40pm on 11/30. Took 8 minutes for an employee just to acknowledge the customers at the speaker in the car in front of me, took another 10 minutes before i made it to the window only to pull up and see the drive thru employee playing on her phone right in customer view at the window. Horrible customer service

Emily Ciprich

The woman at the window was extremely rude. Food was wrong and they didn’t even put ice in the drink. This is by far the worst Wendy’s I have ever been to. Fix your staff , or other people will only come once, because I know I won’t be back!

Hota Te

I was expecting a simple fast breakfast. However my experience here was one for the books. The order came out wrong and even the coffee was cold. The manager had a terrible attitude, mostlikely dealing with her colleagues and attire issue from what I over heard. It shouldn't effect the customer service but it was very evident. Anyway just a heads up, management there needs some leadership training. It's starting to effect performance not just for me. I see the other reviews here. We need more customer care.

Lindsey Gale

Do not order from this location anytime after 5pm. This location is either always missing something, or the food has been cold. Plus have asked 2 times before of keeping certain ingredients off of a burger (in which they state they don't know how to do that). Also, very difficult to speak with them as they do not know English very well.

Nora FL

Me and my co-workers place a mobile order 1 of us went to pick up the order. Upon arriving back with our orders it was incomplete and incorrect, same co-worker goes back w the recipe that they gave her 10 min earlier blurry w almost no inc on it and the lady wanna give her a hard time to give her the corrected items however upon return to give us our order they still gave her the incorrect order and there was still missing items at this point we called and all we was offered was to come by for a 3rd time to obtain the missing items and drinks . To wich they actually gave us the wrong sandwich n drink again at this point we all gave up and we will Defendly not be ordering from here again . We all humans n make mistakes but to have a customer return 3 times and still not get what was paid for is kind unbelievable. PLEASE DO BETTER IS THE ONLY WENDYS IN THIS AREA AND IS SAD PEOPLE CANT GET WHAT THEY ACTUALLY WANT . Mobile orders at that 🤦🏾‍♀️ the video shows what should been a egg bacon and Swiss cheese sandwich 🤦🏾‍♀️ can’t make this up!

Ash T

My food slipped out of my hands all over the parking lot 2 minutes after I ordered. The drive through girl was nothing but considerate, but her manager couldn't even come tell me he wouldn't replace the food. Made her tell me he wouldn't. Even though the food is all over the ground in THEIR parking lot. Worst customer service I've ever received. Managers name is Garrett and he didn't even know the corporate number for me to reach out...what a joke.. The number he gave me isn't in service and told me he didn't know another number. Worst management I've ever experienced coming from someone IN MANAGEMENT.