Cinnabon

This is the second time i have been to this place. The first time it was great. I went in today and my cinnamon bun wasnt fully baked. The coffee was good. Just the cinnamon bun was a big no to me this time.

Everytime I ordered cinnastix (3times), they sent the Uber drivers with these nasty donut bites. My gf works at a donut store, I don't need anymore donuts.

blanca ruvalcaba

This is the second time i have been to this place. The first time it was great. I went in today and my cinnamon bun wasnt fully baked. The coffee was good. Just the cinnamon bun was a big no to me this time.

Just Slept News

Everytime I ordered cinnastix (3times), they sent the Uber drivers with these nasty donut bites. My gf works at a donut store, I don't need anymore donuts.

Unfortunately, I’ve had multiple disappointing experiences at this location. A few times my order wasn’t fresh and didn’t feel fully baked, which is frustrating because Cinnabon is usually amazing. On top of that, the customer service hasn’t been great. Some employees seem unhappy to be there, and it honestly feels like you’re bothering them — almost like they’re paying for your order out of their own pocket. I definitely recommend the Hesperia location instead, as I’ve had much better service and fresher orders there. I really hope management improves both the freshness and the overall customer experience, because this place could be so much better.

Ordered delivery. By far the worst cinnamon rolls I have ever had the displeasure of trying to choke down. Absolutely disappointed. Especially after fees and tip it was $50. Horrible.

I went to the mall just to buy a Cinnabon and the person in line in from of me bought the rest of them and they weren't making any more for the day.

The product Cinnabon are great. Hands down, the reason for the 1 star, is the employees. I kept asking for a 15 pack and they kept redirecting me for a 4 pack. Then I asked when will they be having more and the response was stupid. "Ugh. Um, I don't know." What is it that you don't know, how do to do your job and give a customer and answer when you will be baking more cinnamon rolls.

Worst location of a cinnabon ever, My mother bought my father a six pack a cinnabon for father's day Guess what we get to open cinnabons with a hair in it and of course because someone took a bite in it they won't even exchange it we didn't even ask for a refund they won't exchange it. I told them to keep the box then everything else was intact. (it was at the point when we saw the hair come out of the food that everyone didn't want to touch the box and I don't blame them.) Worst experience ever.

Recently when ordering the lady who took my order was extremely rude and unhelpful, slamming my cup and getting mad at me for changing the mind on my drink, I come back the other day and the same lady takes my order with the same attitude. extreme lack of customer service at this location

These ladies have the worst customer service, always with an attitude. Please do not go to Cinabone it is ugly when they treat you like garbage. I hope the owner will change all his staff.

At 7:30, the workers decided to help the gentleman in front of us but decided that for us they were closed. Trash customer service. Just go elsewhere.

Staff is very unprofessional

Is it better than the pilot on 395?

I can’t comment on service or atmosphere since my order was a delivery, but if the food is any indicator of these factors then I’m sure this place is all around horrible. I had one of the buns and it was salty??? I know you put salt in baked goods to enhance the sweetness, but there’s a limit. The salty flavor is still in my mouth minutes after eating it. 🤮

Chedza Cannon

Staff is very unprofessional

Lorraine Price

I went to the mall just to buy a Cinnabon and the person in line in from of me bought the rest of them and they weren't making any more for the day.

Joann Wilkins

Ordered delivery. By far the worst cinnamon rolls I have ever had the displeasure of trying to choke down. Absolutely disappointed. Especially after fees and tip it was $50. Horrible.

Benjamin Soto

I can’t comment on service or atmosphere since my order was a delivery, but if the food is any indicator of these factors then I’m sure this place is all around horrible. I had one of the buns and it was salty??? I know you put salt in baked goods to enhance the sweetness, but there’s a limit. The salty flavor is still in my mouth minutes after eating it. 🤮

Madeline Chavez

Recently when ordering the lady who took my order was extremely rude and unhelpful, slamming my cup and getting mad at me for changing the mind on my drink, I come back the other day and the same lady takes my order with the same attitude. extreme lack of customer service at this location

Martin Magdaleno

These ladies have the worst customer service, always with an attitude. Please do not go to Cinabone it is ugly when they treat you like garbage. I hope the owner will change all his staff.

Manoora

Unfortunately, I’ve had multiple disappointing experiences at this location. A few times my order wasn’t fresh and didn’t feel fully baked, which is frustrating because Cinnabon is usually amazing. On top of that, the customer service hasn’t been great. Some employees seem unhappy to be there, and it honestly feels like you’re bothering them — almost like they’re paying for your order out of their own pocket. I definitely recommend the Hesperia location instead, as I’ve had much better service and fresher orders there. I really hope management improves both the freshness and the overall customer experience, because this place could be so much better.

Edde V

Is it better than the pilot on 395?

Go Fab USA

Worst location of a cinnabon ever, My mother bought my father a six pack a cinnabon for father's day Guess what we get to open cinnabons with a hair in it and of course because someone took a bite in it they won't even exchange it we didn't even ask for a refund they won't exchange it. I told them to keep the box then everything else was intact. (it was at the point when we saw the hair come out of the food that everyone didn't want to touch the box and I don't blame them.) Worst experience ever.

Brandon Day-Brunelle

At 7:30, the workers decided to help the gentleman in front of us but decided that for us they were closed. Trash customer service. Just go elsewhere.

Erik'z Adv3ntur3

The product Cinnabon are great. Hands down, the reason for the 1 star, is the employees. I kept asking for a 15 pack and they kept redirecting me for a 4 pack. Then I asked when will they be having more and the response was stupid. "Ugh. Um, I don't know." What is it that you don't know, how do to do your job and give a customer and answer when you will be baking more cinnamon rolls.