Brenda Puska

Sadly, I received 18 munchkins instead of the 25 I ordered. I come to this location at least once a week, I usually order 1-2 dozen regular donuts. I was running behind so I utilized the drive through option. Apparently this is not the way to go. Sad face, Dunkin. Everyone has always be super nice, but, why short folks on their order ?

Kathleen Whitehouse

This Dunkin false advertise. They close when they want. If you’re looking for an evening pick me up. This Dunkin is not your option. Suggest the one Waterford or Hartland. They close at 9pm

Amber Weaver

I am very upset with my experience. I went through the drive-thru. It took about 10 minutes for them to even realize I was there. There was only one car in front of me so they were not busy. I got 6 donuts in total, a Carmel frappe and a breakfast sandwich. I live maybe 5 minutes away from this location. I go directly home and take a sip of my coffee and it is incredibly old or burnt. I can't even drink it. Then I go to pass out the donuts and all the frostings we're put together stacked in the bag so half of my donuts didn't have frosting and some of them had double frosting. I call up there immediately and the person I talked to said there's nothing they could do because I didn't have a receipt. I was literally there 5 minutes ago and wasn't handed a receipt. Terrible customer service. The employees there clearly don't care about their customers. I will never go there again

Nextier IT

this location is an absolute fail !!! Not sure what crew, family whatever runs this mess... but 8-12 mins an order is terrible.. everyday..... everyday it's overwhelmed and a total mess... just terrible it's so slow.

Molli Coe

I've had multiple issues with this location. Despite ordering ahead on the app, my order wasn't ready until 20 minutes later. The hash browns were undercooked and inedible. Even when I ordered through DoorDash, it took an hour for my order to be ready for pickup, and my sandwich was still incorrect. Despite the proximity to my workplace, I'll be going out of my way to visit a Dunkin' that can consistently get my order right.

Caressa K

The employees there……. Awful! They don’t even smile at you. They don’t talk to You like “have a good day!” Or anything! Just your order and that’s all. Through the drive thru , they put their handout for Your card then hand food then card back the windows close. They don’t say bye to you at all. They are sooooo rude!!!

Kelly Mccarville

Why does this location always have foul smelling and tasting coffee? Other locations i have not had this issue but it seems 9/10 i am getting weird smelling and tasting coffee

Sean Garvock

Got two ice coffees,but both cups 90% ice. The flavor was good but less ice would of been a better experience. Also one worker so it was very unpleasant waiting around.

Gerald P

Absolutely the worst location filled with lazy people that don’t know how to do their job. Got here to pick up a Doordash around 8:30 AM It wasn’t until 8:52 AM that I got my order while they literally did everybody else’s order. These people are absolutely worthless.

Shashank Pitla

This is not the first time my sandwich was burnt. Ridiculous!

Rachael Lampkin

The last two times I have been to this Dunkin I have been very frustrated with their service. I ordered online because I was running late and wanted to be able to just pick up my food. I pulled up in the drive thru and they hadn’t even started making my order. I asked how long and they told me “just a minute”. 10 minutes later I got my food and almost left the line a few times since that made me late to work. The next time I came I asked for a decaf iced coffee, we were the only ones in line and waited 15 minutes at the window. They opened the window and handed me the coffee and said they ran out of decaf. We asked for a refund since I cannot drink caffeine. The fact that we ordered and sat for that long for them and they never told us they ran our, such a waste of time. A bunch of young kids who are taking their sweet time and have no respect for peoples time. Will not be giving my business to going forward.

Leanne Nicholson

Usually pretty decent experience here. However, this morning, I went to pick up coffee on my way to work. The car in front of me took a while to order and then I pulled up to the speaker to order and was told to hang on a minute. About 3 minutes later, he finally says go ahead with your order. I placed my order and they tell me ok, and to go up to the window. It's just me and this other car. They finally leave and I pull up to the window and the person ask me what I ordered. Ended up leaving with nothing.