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Taco Bueno

Mexican · Arlington

3.5 · 130 Bewertungen Google
locations.tacobueno.com

Über Taco Bueno

At Taco Bueno, we're all about serving up delicious Mexican favorites with a side of warm hospitality. As a counter-serve chain, we've perfected the art of quick service without sacrificing flavor or fun. Our signature dishes like tacos, burritos, and quesadillas are made fresh to order, and our ser...

At Taco Bueno, we're all about serving up delicious Mexican favorites with a side of warm hospitality. As a counter-serve chain, we've perfected the art of quick service without sacrificing flavor or fun. Our signature dishes like tacos, burritos, and quesadillas are made fresh to order, and our serve-yourself salsa bar is always stocked with a variety of homemade sauces. We're proud to be a staple in the Arlington community, where locals and visitors alike can enjoy a tasty meal in a lively atmosphere.

Was Kunden über Taco Bueno sagen

This Taco Bueno location receives mixed reviews. Many customers praise the cleanliness, fast service, and friendly staff, especially during lunch. However, others report inconsistent food quality, messy conditions, and order inaccuracies, particularly later in the evening.

Beliebte Gerichte

muchacos tacos (5) tostadas (3) burrito whole lotta box

Ideal für

Schnell Zwanglos Einheimische

Tip: Visit during lunch for the best experience with friendly staff and accurate orders. Some reviews suggest avoiding the night crew due to potential order errors.

Services

🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner
🎯 Casual 🤫 Quiet 👥 Groups

Häufig gestellte Fragen zu Taco Bueno

Taco Bueno befindet sich in 5701 S Cooper St, Arlington, TX 76017, Arlington.
Taco Bueno bietet mexican Küche.
Taco Bueno hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Taco Bueno bietet folgende Dienste: vor Ort essen, zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Taco Bueno laut Kundenbewertungen sind: muchacos, tacos, tostadas, burrito, whole lotta box.
Taco Bueno ist ideal für Schnell essen, Zwangloses Essen, Einheimische.
This Taco Bueno location receives mixed reviews. Many customers praise the cleanliness, fast service, and friendly staff, especially during lunch. However, others report inconsistent food quality, messy conditions, and order inaccuracies, particularly later in the evening.
Visit during lunch for the best experience with friendly staff and accurate orders. Some reviews suggest avoiding the night crew due to potential order errors.
130
Bewertungen

Bewertungen von Taco Bueno Arlington

3.5
130
5★
46%
4★
14%
3★
8%
2★
6%
1★
25%
Bewertungen (120)
j
juan salinas

Official

S
Sanna Eddie
J
Julia “Jazzy Bee” Edwards

Food is great

S
Steven Rogers II

Great tacos

L
Les Kines

Excellent

B
Bobby J
S
Susan Evans
L
Lacey Rae
A
Ayisha Rahman

I order the same thing every time-Nacho salad with beef. Mm mm good!

J
Jennifer Estoll

Delicious food. Friendly staff and a great price for a quick lunch or dinner

J
J D

Most consistently fresh muchacos out of any bueno in the area.

J
John Taylor

The Chicken Quesadilla and soft taco were good for fast food. Fast service too.

D
D Catanzaro

Beef nacho salad. A lot of food for a reasonable price.

K
Kenneth Culbertson

Great food, fast service, friendly staff, all around a great experience.

S
Suzy Wolf

Great customer service greeted moments after walking in helpful and attentive to our needs

e
emmanuel rodriguez

Fresh food and good service.

F
Frank Woodyard

A good Taco Bueno. Love the party burritos, tacos, burritos and, bowls.

B
Brian Ford

Good food, great deals. Fairly fast and accurate.

D
David Lemons

Big Freaking Burrito!! Yum!!! Big Ole Beef Bob!!! Long live the Bueno Heads!!!

B
Billy King

Good food I feel it’s overpriced including drinks

J
Jenna Martinez

Wholotta platter was really good!

S
Suzanne Couture Wolf

Wonderful service fresh hot food.

R
Robert Rosales

Good food and very clean establishment

K
Kristine Lopez

good food! good environment

L
Lorrie Rowe

Used drive thru

r
ronald fuller

Good service and good food.

B
BRAD

Always a good experience. Good food and good service. The weekday guy in the window works super hard and is always very nice.

F
Francisco Vergara

the best taco bueno in america fastest staff ever they move faster then the speed of light i almost damn near called the manager flash all my respect to the employees always working hard and have a positive attitude god bless yall

B
Bacon Bandit

Certainly one of the better and nice Taco Buenos I’ve been to. The plate presentation was nicer.

B
Brittney Perez

Costumer Service Is Amazing.Great Experience with yummy Food 👍

E
Eric Morgan

Outstanding service with only 2 people working. Seriously Outstanding

D
David Savells

Clean restraunt. Fast service and decent food.

A
Alexis

This is the nicest taco bueno, the staff was so sweet and they make the tacos right!! Not skimpy! And they actually have the lights on at night and want to serve customers unlike my nearest taco bueno on Collins.. they are so rude every time I go and they barely put any cheese on the tacos, as well as keep the lights off at night to stop customers from coming AND they will let you sit and the speaker at the drive thru for forever hoping you’ll drive away.... unfortunately it sucks that this one is so far, I’ll stop whenever I’m near by but I really wish the workers at this location would move to my location!! Haha

M
Monica Wilson

I went through the drive thru and I had ordered my Food. My Food was prepared as I had Requested My Food Items to Be and I had No Problems!

S
Steven N

I really love the tostadas. They have a really good salsa bar. I especially like that they have jalapenos to add on. Staff could probably police the dining room more often.

R
Robert West

I ventured into this Taco Bueno location out of curiosity. Browsing the menu, I saw a Whole Lotta Box and decided to order it for my family. For $14.00 it was a steal. A taco/burrito mix with chips and salsa. I believe it was 5 burritos and 5 fully loaded tacos. Since it was my first time, I ordered a basic box. Wait, I forgot about the four queso and beans bowls that came with the meal. Unbelievable value! Next time I will customize the box. A must try!

R
Rosa S

Not sure what's up with all the 1 stars... maybe avoid the night time crew? This location is literally the BEST everything is always fresh & correct! We drive passed 3 different TBs to come to this one...we're pretty far from this locating too. I'd say our order is pretty complicated too & it's always right! We stop by early afternoons not sure if that makes a difference in the customer service & food quality.

k
kiki lopez

I can honestly say best taco bueno in Arlington! The food is always prepared well and the staff is so sweet!

Rosa S
Rosa S

Not sure what's up with all the 1 stars... maybe avoid the night time crew? This location is literally the BEST everything is always fresh & correct! We drive passed 3 different TBs to come to this one...we're pretty far from this locating too. I'd say our order is pretty complicated too & it's always right! We stop by early afternoons not sure if that makes a difference in the customer service & food quality.

kiki lopez
kiki lopez

I can honestly say best taco bueno in Arlington! The food is always prepared well and the staff is so sweet!

A
Ashley Sumners

We love this location! The staff is friendly, the restaurant is clean, and they always get our order correct, even with modifications.

C
Chip Poppelreiter

The 2 gentleman at lunch were very friendly. Quickly helped me at the counter. Order was served fast and was correct, also tasted great. My favorite Taco Bueno and I live in Oklahoma, down visiting my dad. Thank you again.

J
Juana Miranda Valencia

I have to say I visited surrounding Taco Buenos and this by far has been the cleanest. Usually you go in one and see the salsa bar a mess or food on the floor. None of that here. The workers were so nice and the food was so good. I regret not taking a picture of my food to upload. My food was not messy as far a when I bit into it, it was not at all falling everywhere. I will continue to go to this location !!!!

David Savells
David Savells

Clean restraunt. Fast service and decent food.

Chip Poppelreiter
Chip Poppelreiter

The 2 gentleman at lunch were very friendly. Quickly helped me at the counter. Order was served fast and was correct, also tasted great. My favorite Taco Bueno and I live in Oklahoma, down visiting my dad. Thank you again.

Juana Miranda Valencia
Juana Miranda Valencia

I have to say I visited surrounding Taco Buenos and this by far has been the cleanest. Usually you go in one and see the salsa bar a mess or food on the floor. None of that here. The workers were so nice and the food was so good. I regret not taking a picture of my food to upload. My food was not messy as far a when I bit into it, it was not at all falling everywhere. I will continue to go to this location !!!!

A
A “Night Warrior” K

Food was ok.

J
Jason Goldman

Great hangover helper!

L
Lori Moore

Pretty good!

R
Randy Smith
C
Connie Chitty
L
Lori G

Did drive-thru and they got the order correct. What more can you ask for?

P
Patricia Dixon

Usual fast food.

T
Tim Hoerig

Ok it's taco Bueno, but the staff makes it better. Almost as if they really care, and that's really a rare feeling from a fast food place. I will continue to visit the particular location only because of the staff. And the food has been hot every time.

N
Nada Osborn

Hit or miss at this location for cleanliness.(tables sirty and salsa bar messy usually) But food is usually good Love Taco Bueno .. we eat here more than any other fast food place

Nada Osborn
Nada Osborn

Hit or miss at this location for cleanliness.(tables sirty and salsa bar messy usually) But food is usually good Love Taco Bueno .. we eat here more than any other fast food place

J
Josh Devlieger
C
Christy Weed-Adams
W
William St Jean

Thought they were closed, no lights on.

R
Rachel Smith

This Buenos food was a little bland. But extremely fast

L
L H

Greetings!! Much Nacho! Please stop serving these nachos with 97 chips and 2 scoops of toppings. Make it make sense, if you're going to use a lot of chips at least put enough toppings that will cover more than 10 chips. If you want to be stingy with your toppings then use less chips. No one should feel like the majority of their nacho plate is dry because there are more chips than anything. I think I need to start going back to the Collins location since I have never had this issue there. Have a great day!

D
Darren Davis

Usually good but not lately. Ordered a whole lotta box and the taco shells were stale and we're barely filled. Will try again as we understand issues facing restaurants.

R
Rickie Geer

Food was as expected. Staff was helpful and knowledgeable, but the tables and area were overall messy. Pico was runny but good.

Darren Davis
Darren Davis

Usually good but not lately. Ordered a whole lotta box and the taco shells were stale and we're barely filled. Will try again as we understand issues facing restaurants.

Rickie Geer
Rickie Geer

Food was as expected. Staff was helpful and knowledgeable, but the tables and area were overall messy. Pico was runny but good.

J
Jake Stangl

Salsa bar was already taken back asked for a large container of salsa and was told it would be a charge but yet I can get as many as the little containers as I want.

Jake Stangl
Jake Stangl

Salsa bar was already taken back asked for a large container of salsa and was told it would be a charge but yet I can get as many as the little containers as I want.

J
J A (Sparkle_Sassy_Pants)
L
Larry Wilson

Ordered party burritos salsa and a cheese quesadilla. Quesadilla was good, burritos beans and salsa were very sour as if they went bad

S
SK Bailey

Avg., being newer…would expect to be better…..food was ok. Customer service needs improvement. Fix your drive-thru speaker system. Cannot make out what staff are saying.

J
Jose Rodriguez (RK F0R5AK3N)

The order this day was done wrong and the amount of meat in the tacos was sad. You literally are paying for the shell. I asked for the burritos to be without chili sauce and it was added.

J
Josh Rodriguez

Adjusted my score.... its over for taco bueno. Bad service too many times. Wait times are crazy for bean burritos. Terrible and won't be back.

C
Connie Steagall

The food was not edible Staff was pleasant but was a waste of money. Taco PLatter one taco prepared with fillings and the other had a little meat . Taco shell was stale and good was cold .Beans like out of can . No flaver

A
Angela Johnson

Ok, I have tried again to find something I like about this place! I give up... The regular taco shells are too hard and the tacos spice mix on the beef or chicken fajita meat or ground beef and chicken sucks for me. The cheese sauce is nasty too! I guess I gave them a 2 because at least they did not serve me a rat arm like Taco bell did and then try to tell me "It just happens sometimes! but we still stand behind our product and eat there everyday"

B
Bernard Conroy

This location is bothersome. Four week's ago I stopped in prior to a cowboy game and asked for a Cowboy Taco to go along with a whole Lotta platter. I got home and saw they skimped out on giving me the "free" regular beef taco when the Cowboys play. Three weeks went by, I stopped in and asked for a Cowboy taco on Sunday right before the Cowboy game and thought it was good because I could feel the taco in the bag. Well, I got home and saw the girl who took the order then made the taco gave me the small party taco. I sent a message to taco bueno on their twitter/X account and got a reply saying the management would be notified. I drove back to the location the following day with party taco in hand and showed them what I was given. I asked the manager if anyone had notified them, he said no. They did give me the correct taco but I also burned 24 miles over two days going back and forth back and forth in the process. Lesson number one, always check and double check your orders before leaving here. They have good food, it'd just be super nice to not have a problem in the future.

Bernard Conroy
Bernard Conroy

This location is bothersome. Four week's ago I stopped in prior to a cowboy game and asked for a Cowboy Taco to go along with a whole Lotta platter. I got home and saw they skimped out on giving me the "free" regular beef taco when the Cowboys play. Three weeks went by, I stopped in and asked for a Cowboy taco on Sunday right before the Cowboy game and thought it was good because I could feel the taco in the bag. Well, I got home and saw the girl who took the order then made the taco gave me the small party taco. I sent a message to taco bueno on their twitter/X account and got a reply saying the management would be notified. I drove back to the location the following day with party taco in hand and showed them what I was given. I asked the manager if anyone had notified them, he said no. They did give me the correct taco but I also burned 24 miles over two days going back and forth back and forth in the process. Lesson number one, always check and double check your orders before leaving here. They have good food, it'd just be super nice to not have a problem in the future.

Z
Z H

I went in shortly after the restaurant opened and made a large order for 6 people. After ordering, I was informed the quesadilla machine had not been turned on and it would be a wait, which I agreed to. Once I got home with the food, it was not great and one of our muchacos had cinnamon on it.

Z H
Z H

I went in shortly after the restaurant opened and made a large order for 6 people. After ordering, I was informed the quesadilla machine had not been turned on and it would be a wait, which I agreed to. Once I got home with the food, it was not great and one of our muchacos had cinnamon on it.

T
Travis Rodgers

That location is horrible

K
Krystal Arrington

The chicken inside my chicken chilada platter was crunchy 😒. Everything was nasty 0 stars.

4
4K_shotz

Just got handed 3 frozen burritos..

D
Deborah Johnson

Worst food from this franchise ever!! I do not like my rice crunchy or my beans so dry. Also Where's the Beef???

K
Keith Barnett

Horrible service. Locked door at 8:30. Serving another family. Rediculous. Used to love this place

J
Jorge Leang

Never got my order. drive thru was locked up, drove off.

S
Shawna Dyer

My taco look exactly like the one in the picture! Nothing but shell

H
Harold Harringtonh

Food was horrible

J
John Johnson

Food has always been under the lamp to long

d
dani Schiesser

Worse experience ever!!! I had 2 employees refuse to give me my food I paid for due to their coworker saying they made one...well I didn't get it...horrible service and food was not bueno quality. Maybe you should, I don't know have a manager working on a Friday night!

J
Jessica Jennings

Jesus christ, a drive thru should NEVER take 30+ minutes. Edited to add: Maybe don’t argue with your customers. Pretty much rule number one when it comes to the customer service industry. 🤷🏻‍♀️

D
Deneen Meier

The female running drive through needs fired she is rude has no people skills and I'm sure she is one of the reasons your ratings are so Iow.

w
wendy williams

Ordered nachos. That is it. They gave me stale chips and the most watery cheese I have ever seen! I don't think it can even be called cheese. Cheese colored water. That is what they gave me. Cheese colored water.

B
Brittni Greig

Missing beans, rice, guacamole and sour cream. Very dissatisfied

K
Karla Suarez

My husband and his co-workers are construction workers and were discriminated against today by an employee at this location, they were working down the street so they decided to eat at this location but since it was really muddy they tried to clean off their boots before walking in but they had some dirt left on their boots and employee furious decided to start talking to the other employees about them not knowing they understood only because they are Hispanic this is unacceptable they also respect all restaurant locations cleanliness but as my own experience working at restaurants my self I know that it would not always stay clean and employees have the job to clean after people.

F
FÁTIMA TAPIA

For sure I'm not coming back to this location, the guy who took my order was really rude. (angry issues).

K
Kenny Rose

Messed my order up 2x.. they don't answer the phone when you try to call...buyer beware

K
Kyah Y

I got a chicken quesadilla and the chicken was sour they mixed the rice a beans together we went to the counter and they gave me a new thing of beans which was only a half container never will eat again

J
Jordan Doss

Just ordered food here and when they gave it to me through the window the people in the back came up to see who it was at their window like they did something to my order and when I checked my burritos 2/3 burritos had some weird looking gunk too and looked like a thick clumpof spit no joke. I’m so disgusted DONT EAT HERE

B
Brandi Mims

The guy at the drive thru window has a horrible attitude I placed my order and then when I got to the window tried to order another taco and the lady in the back making the food said " are you serious" I told the guy at the window nevermind and he said "She SAID she would make it " with an attitude I just drove off. I don't trust people with that attitude to make my food I'll just go back to the location on Collins always great service and good food at that location.

C
Coupon Queen01

Today at 10:40 AM I went through the drive through and tried to order. The employee was so rude. I told him what I wanted to order the whole lotta box and he couldn’t even understand what I wanted. Your employee needs some hearing aid if he can’t hear or pretend too. So rude I thought.

T
Tae Dolan

ended up getting food poisoning because the staff was too lazy to cook the food during a busy dinner rush. They were too busy laughing and talking. i was in line for over 45 minutes just to get undercooked meat

C
Chris Hamilton

This was absolutely the worst food I've ever put in my body. I got two muchacos, a Big burrito in a big taco, and I ended up throwing most of it away (I don't like wasting food). One of my tacos had a very rubbery piece of onion in the beef (I pray that that's what it was). There are far better places around. Save your money, and your stomach. The mini (very mini indeed) churros were okay until I got some nasty aftertaste.

W
Wow Signal815

Tried the Asada street tacos at this location and there was barely even five pieces of meat per taco. Not to mention the meat was barely cook and I had to air fry it, just to make it look edible. The worst food experience ever!

H
Heather Cason

I had one of the most concerning experiences I’ve ever had at this store, much less any store. My niece went in around 5:30 PM to place three separate orders (hers, my father’s, and mine). She was able to place the first two, but was ignored for quite a while before being allowed to place the third. She was also refused a receipt for one of the orders. I was on the phone with her the entire time and heard everything firsthand. The employee working the counter, later identified as Brianna, was repeatedly rude, dismissive, and unwilling to listen. My niece clearly said “regular queso” four different times, yet the employee kept questioning her as if she hadn’t spoken. While waiting, an older gentleman with diabetes told the employee he had been waiting over 30 minutes for his food and that his blood sugar was dropping. Instead of showing concern or urgency, she responded with attitude. When I came inside (I was in the car with my sleeping baby and 5 yr. old), my food was ready but extremely poorly made. Several burritos were thrown together so sloppily that most of the beans were smeared all over the wrappers instead of inside the food. One burrito even had a puncture through the wrapper and into the burrito itself, which was alarming. When I calmly pointed this out and asked for it to be remade without cheese, she looked at me like I was being absolutely ridiculous and I watched her add cheese anyway. When I questioned it, she became argumentative, threw the incorrect burrito into the trash aggressively, and then loudly announced she would no longer make my food at all when I pointed out that she should not be speaking to customers this way. She began raising her voice across the store, making comments like “Who do you think you are?” and “Are you in college?” It escalated to the point that another employee had to pull her aside. The manager on duty tried to "help" by offering a free cheesecake chimichanga that I declined and was given to me anyways, but by the time I got home, we discovered that two entire orders were missing, and the food we did receive was incorrect and tossed together in an unappetizing way. This wasn’t a simple mistake — it was a pattern of unprofessional behavior, poor food handling, and complete disregard for customers. I truly hope corporate addresses this, because no one should be treated this way, and no customer should receive food in this condition. This is honestly shortened quite a bit but some of the details are disgusting in the things said and the fact that the manager on duty thought a tiny "dessert" would make up for this employee's complete disregard for other people in general.

M
Mc Lovin

Asked if they had a value menu because the sign says try our new value menu the man says no then I order 2 tacos at $2.69 each when I could have gotten a value plate with two party tacos two bean burritos and a drink for $5.99. Make that make sense. This is the reason why I have not been to any taco bueno in over a year and will continue to drive by it everyday. The guy was a nice guy but anyone would be aggravated because they are given the wrong inform and paid double for less.

T
Theresa Laney

I ordered 2 street tacos and a burrito with onions I wanted the part burrito. They ended up selling3 street tacos the tortillas on them where all hard and hard to eat it was. Very disappointed with it but didn’t want to drive back to see about a refund. I wil not go back to this location. I love taco bueno usually. I didn’t get a party burrito and it didn’t have onions.

A
Ashley O

I found black short hair in my beans. I know it wasn't my own hair. That's gross after I wait a good 15 minutes for the guy in drive thru to help me.

B
Bethany Zavala

This place has horrible customer service. My family ordered two tostadas, one with only beans and one with meat. They messed that up and it didn’t look like there was any meat in either one so I asked the girl at the counter to remake them both. Instead of just doing it, she looked at me like I was stupid and constantly repeated that “it’s just going to be the same thing.” I told her I know that but asked if she could just please make them again and one with more meat sauce on it. She went to whisper to who I assumed was her manager about what I said and came back to tell me “yeah, we’re not gonna make it again because they both have the sauce on them already.” I was never rude or disrespectful towards her but she needs to learn to fix her face and her attitude. It wouldn’t have killed her or tanked the business to just make it again like I asked. And if it was giving extra food out they were worried about, she could have taken them back because I was trying to give them back to her anyways.

D
Debbra “Debbie” Stockton

Sat. 3/20/24 We arrived at 7:40, had our order in by 7:45. We didn't get our order until 8:15. There were two other patrons in the dining area. During our wait, there were two patrons come back in with complaints about their orders. One gentleman asked if they would check on his order. The employee he asked just went about his way, not even acknowledging the patron. Another patrons got mad enough, and he , give me back my money. There were only three workers, and one of them was just standing around. They used the excuse that they were waiting in the drive thru. We didn't see that many in the drive thru. The crunchy taco shells were stale. The chicken potato burritos were greasy and had too much sour cream on them. The taco burgers were lacking in meat, there was more lettuce than anything else. The dining room had more dirty tables than clean, but they had time to jus stand around. This used to be our favorite Taco Bueno, but I guess they have decided to follow suit with the others in the MetroPlex, which is a shame. I doubt that this will be the only complaint.

A
Aubrey

Worst place ever!! I love taco bueno but this experience made me NEVER wanna come back. Came at 12:30 for lunch and The girl at the window was the RUDEST person i have ever met in my life. Even spoke to the manager. And he basically said oh well . Then our entire order was wrong and we had a large order and it came out in less 3 minutes . You need new employees

C
Carla Flores

This Taco Bueno is : NO BUENO !!! ordered 2 tosdatas , one with meat and 1 with beans instead of meat. When we get them, 1 had no meat at all with chili sauce the other had chili sauce that had tiny bits of meat in it , my daugter asked for them to remake them and no chili sauce on either of them and make sure they put meat on 1 . The lady was rude and said she would only remake 1 of them and wouldn't make the one that was supposed to have meat and she says the meat is in the chili sauce, please really, didn't tell us about the chili sauce when we ordered our food to start with. This place was very disappointing to say the least, atleast my Dr. PEPPER was good. 👎👎👎

B
Brydon Hobbs

2 guys at 9:30pm. I realize you close soon but you screwed up my entire order. Forgot the chimmies, made a hard taco instead of a muchaco and put sour cream on the big ol burrito when I said no sour cream. How hard is it to put LESS ingredients? I will never be returning to this location. Drug test your employees...

Heather Cason
Heather Cason

I had one of the most concerning experiences I’ve ever had at this store, much less any store. My niece went in around 5:30 PM to place three separate orders (hers, my father’s, and mine). She was able to place the first two, but was ignored for quite a while before being allowed to place the third. She was also refused a receipt for one of the orders. I was on the phone with her the entire time and heard everything firsthand. The employee working the counter, later identified as Brianna, was repeatedly rude, dismissive, and unwilling to listen. My niece clearly said “regular queso” four different times, yet the employee kept questioning her as if she hadn’t spoken. While waiting, an older gentleman with diabetes told the employee he had been waiting over 30 minutes for his food and that his blood sugar was dropping. Instead of showing concern or urgency, she responded with attitude. When I came inside (I was in the car with my sleeping baby and 5 yr. old), my food was ready but extremely poorly made. Several burritos were thrown together so sloppily that most of the beans were smeared all over the wrappers instead of inside the food. One burrito even had a puncture through the wrapper and into the burrito itself, which was alarming. When I calmly pointed this out and asked for it to be remade without cheese, she looked at me like I was being absolutely ridiculous and I watched her add cheese anyway. When I questioned it, she became argumentative, threw the incorrect burrito into the trash aggressively, and then loudly announced she would no longer make my food at all when I pointed out that she should not be speaking to customers this way. She began raising her voice across the store, making comments like “Who do you think you are?” and “Are you in college?” It escalated to the point that another employee had to pull her aside. The manager on duty tried to "help" by offering a free cheesecake chimichanga that I declined and was given to me anyways, but by the time I got home, we discovered that two entire orders were missing, and the food we did receive was incorrect and tossed together in an unappetizing way. This wasn’t a simple mistake — it was a pattern of unprofessional behavior, poor food handling, and complete disregard for customers. I truly hope corporate addresses this, because no one should be treated this way, and no customer should receive food in this condition. This is honestly shortened quite a bit but some of the details are disgusting in the things said and the fact that the manager on duty thought a tiny "dessert" would make up for this employee's complete disregard for other people in general.

Mc Lovin
Mc Lovin

Asked if they had a value menu because the sign says try our new value menu the man says no then I order 2 tacos at $2.69 each when I could have gotten a value plate with two party tacos two bean burritos and a drink for $5.99. Make that make sense. This is the reason why I have not been to any taco bueno in over a year and will continue to drive by it everyday. The guy was a nice guy but anyone would be aggravated because they are given the wrong inform and paid double for less.

Ashley O
Ashley O

I found black short hair in my beans. I know it wasn't my own hair. That's gross after I wait a good 15 minutes for the guy in drive thru to help me.

Theresa Laney
Theresa Laney

I ordered 2 street tacos and a burrito with onions I wanted the part burrito. They ended up selling3 street tacos the tortillas on them where all hard and hard to eat it was. Very disappointed with it but didn’t want to drive back to see about a refund. I wil not go back to this location. I love taco bueno usually. I didn’t get a party burrito and it didn’t have onions.

Carla Flores
Carla Flores

This Taco Bueno is : NO BUENO !!! ordered 2 tosdatas , one with meat and 1 with beans instead of meat. When we get them, 1 had no meat at all with chili sauce the other had chili sauce that had tiny bits of meat in it , my daugter asked for them to remake them and no chili sauce on either of them and make sure they put meat on 1 . The lady was rude and said she would only remake 1 of them and wouldn't make the one that was supposed to have meat and she says the meat is in the chili sauce, please really, didn't tell us about the chili sauce when we ordered our food to start with. This place was very disappointing to say the least, atleast my Dr. PEPPER was good. 👎👎👎

Bethany Zavala
Bethany Zavala

This place has horrible customer service. My family ordered two tostadas, one with only beans and one with meat. They messed that up and it didn’t look like there was any meat in either one so I asked the girl at the counter to remake them both. Instead of just doing it, she looked at me like I was stupid and constantly repeated that “it’s just going to be the same thing.” I told her I know that but asked if she could just please make them again and one with more meat sauce on it. She went to whisper to who I assumed was her manager about what I said and came back to tell me “yeah, we’re not gonna make it again because they both have the sauce on them already.” I was never rude or disrespectful towards her but she needs to learn to fix her face and her attitude. It wouldn’t have killed her or tanked the business to just make it again like I asked. And if it was giving extra food out they were worried about, she could have taken them back because I was trying to give them back to her anyways.

Brydon Hobbs
Brydon Hobbs

2 guys at 9:30pm. I realize you close soon but you screwed up my entire order. Forgot the chimmies, made a hard taco instead of a muchaco and put sour cream on the big ol burrito when I said no sour cream. How hard is it to put LESS ingredients? I will never be returning to this location. Drug test your employees...

Debbra “Debbie” Stockton
Debbra “Debbie” Stockton

Sat. 3/20/24 We arrived at 7:40, had our order in by 7:45. We didn't get our order until 8:15. There were two other patrons in the dining area. During our wait, there were two patrons come back in with complaints about their orders. One gentleman asked if they would check on his order. The employee he asked just went about his way, not even acknowledging the patron. Another patrons got mad enough, and he , give me back my money. There were only three workers, and one of them was just standing around. They used the excuse that they were waiting in the drive thru. We didn't see that many in the drive thru. The crunchy taco shells were stale. The chicken potato burritos were greasy and had too much sour cream on them. The taco burgers were lacking in meat, there was more lettuce than anything else. The dining room had more dirty tables than clean, but they had time to jus stand around. This used to be our favorite Taco Bueno, but I guess they have decided to follow suit with the others in the MetroPlex, which is a shame. I doubt that this will be the only complaint.

Aubrey
Aubrey

Worst place ever!! I love taco bueno but this experience made me NEVER wanna come back. Came at 12:30 for lunch and The girl at the window was the RUDEST person i have ever met in my life. Even spoke to the manager. And he basically said oh well . Then our entire order was wrong and we had a large order and it came out in less 3 minutes . You need new employees

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5701 S Cooper St, Arlington, TX 76017

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Taco Bueno
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130 Bewertungen
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mexican
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Restaurant-Infos

Status
Vom Inhaber verifiziert
🕐 Horario Hoy
10:30AM-10PM
Bewertung
3.5/5
💬 Bewertungen
130
💰 Preisniveau
$
📞 Telefon
+1 817-719-3070
🌐 Webseite
locations.tacobueno.com

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