Richard Duncan

First the counter clerk couldn’t count change for the under $5 order. I got “chili” which is supposed to be a meat dish and maybe have a few beans. It was more like bean soup with a sprinkling of meat crumbs. Where’s the beef?

Andrew Benko

About a third of the time I come here early in the morning for breakfast sandwiches they have not yet opened (even if their posted hours claims they’re open). Otherwise, it’s fine for Wendy’s

Carla Campos

I'm tired of how Wendy's continually tries to pass on cold food to me. First, it's the fries. Cold & limp. Then the burger is lukewarm. Why? Wendy's, why do you think it's OK to give your customers old food? Just trash it! Or better yet, get better managers. CUSTOMERS: Don't put up with old food! Check your food & if it's not piping hot, then make them give you fresh food. You deserve hot, fresh food! You are paying for it. They do this to us because we put up with it. I say no more!

I just moved into the neighborhood, and it was the only place opened past 10 pm. I placed a large order thru their website, right before walking-in. The card was charged immediately, but the order never got to thru to the location. I showed my order to the staff and showed them my phone to prove that I had been charged. They said nothing came thru, waited several minutes and just reordered the whole thing, the manager ignored or forgot that I requested some ingredients off due to allergies. I know I can't expect 5 Star treatment from a fast food place. But please stop stealing from your customers!

Shelbie Slone

The location is great! Needs to be more KID friendly when so many kids stop there after school. Never had a probelem during morrning hours but the later the worst the service becomes. My child is new to the city & was given the wrong order and they just refused to fix the issue.. i had to MAKE HIM ask for a different worker! Even ordering online and having them delivered the drivers are just ignored.

Harvey Cottongim

Pulled up to this Wendy’s to pick up a DoorDash order. It’s a little late in the afternoon so you have to go to the drive-through When I get there, I’m greeted at the speaker by Andrea’s I proceed to tell him the name on the order The first time I did it I felt like I didn’t say it clear enough so make sure the second time to say it more clear coming from a restaurant background. I’ve used plenty of drive-through Headsets and it is difficult Most times to hear the customer clearly Andrea’s Repeats the name back to me and I’m assuming he forgets to turn his mic off, but proceeded to say in his Latin language (I’ll keep it to English for the people that don’t understand Any Latin language) he says “ MAX!!!! Do you hear this guy he said his name like a White person MAX!!!! Just to be very clear if I find out any of my drive-through workers say anything close to this, they would immediately be written up suspended or fired. It’s unfortunate for Andrea’s that I understand every single word that he said. So to the other person inside that Had the other headset on you are witnessed to this and quite frankly you’re probably the manager in charge for the shift I hope that Mr. Andrea’s gets held accountable for his actions and learns a life lesson from this Not everybody doesn’t understand

Jeremy

Liars. They lie about their food and their options. When needing a refund they gave the money back before taxes. Wouldn't apologize about the items they were out of and tried to blame me when needing a refund. They should all be replaced here.

Jennifer Smith

I ordered a burger with no cheese and an order of french fries the french fries were cold and the burger had cheese on it melted cheese at that that’s not what I ordered and I’m really getting upset with them because they do this all the time to me and I just paid $10 and that I’m flushing down the toilet

One Play

As always terrible service..i just went there to get breakfast..went inside..stood there for almost 5 minutes..nobody said nothing to me..or "we will be right with you" or nada. Im a delivery driver..needed morning food..ive always had bad expeirences at this location, went there before they messed my.order..and manager there was terribly rude..didnt even apologize for them messing up my order. I WILL NEVER GO BACK..TERRIBLE SERVICE AND ALWAYS EMPLOYEES. This Wendys on Far West is trash.

Bob B

I ordered a Dave's double combo no mustard. Cashier asked me do I want mayonnaise? I said no. I want everything thing else. No sauce/ dry. I get my Dave's double. Just bun, 2 patties and cheese. I take back up to counter. Nicely asked for the lettuce, pickles tomato onion. Worker and manager both tell me that's how a plain hamburger is made. I said I never spoke the words plain. Then they double down and say to me dry and plain are same thing here. Lol...from my experiences dry means no sauce, everywhere else on planet earth. Instead of apologizing for there innocent mistake. They want to lie to me. Make me out as the disgruntled, agitating customer. Plenty of other places to spend my cash. Bye-Bye!

Ricardo Santos IV

Not only have I received the wrong order or cold food more than once but today I was just denied an add on at the window by Gabriella (who claimed to be the manager) bc she was in a bad mood. Not to mention rushed me at the drive thru menu through her speaker. There was no one behind me in line for her to deny me an add on and when asked about it she didn’t want to talk, just turned her back immediately and kept telling me no. Terrible people skills, and always poor customer service, why work service industry if you cannot compose yourself?

Mike B

Two sandwiches were ordered at the same time. One was literally like a brick while the other was fine. How long was that sad excuse for chicken in the heat rack to lose all of its moisture?

Chuck Ashley

it isn't even food. globs of cheese & a big grey leaf of lettuce, mayo & mustard & nacho cheese everywhere!! nasty !!, no straw for the coke, the fries were of cardboard quality...so sad I came here. Beware it is horrible.