ivan lee

I went on a date at Applebee’s and it was OK. The atmosphere was good but I feel like the staff was a little bit lacking the food took a long time to come out. I asked for a medium burger the burger came out medium rare I mean really rare. The fries were good though the best thing about the night was the drinks if you come here just for the bar, drinks and little appetizers, you should be fine.

New Hope

We ordered steaks. They were all grizzle and to tough to eat. The mashed potatoes were watered down and the broccoli was n5not steamed but completely raw. We reordered ribs that tasted pretty good but were totally bone with no meat. The manager acted like she didn't know what to do. We waited for about 25 minutes to reorder. There was no compensation made for the horrific experience. The menu changed from my last visit a month prior. I will probably not go back.

P G

Our waitress Michai (not sure how she spells it) was excellent. However, the first water they bought me out the cup was FILTHY, had some type of leaf stuff on it and looking at the cup it just wasn't clean period. Then it seemed to be very little if any social distancing in the bar area, where we really had no choice but to sit. You had people just walking into the bar area greeting folks and staff they knew. It was just all to much. But the food was good, if that's any relief... Ohhhhh.....and then someone had the AUDACITY to put shoes on one of the tables with all the germs out here.

I tend to come to this Applebees every so often because it’s near my home so it’s convenient. I haven’t had many bad experiences here but last night was by far the worst experience. Our food was just fine. My issue comes after the fact. I've never had someone try to play with my money at this restaurant until last night. Our bill came to $70.47, I left a $10 tip for the waitress on my card which would bring the total amount to $80.47 yet I wake up this morning and see that my cash app card was charged for $100.47! I immediately went to the restaurant today to address this clear fraud. The manager that was on duty during lunch today was not working last night but she was very helpful and able to bring me a copy of the Merchant copy of the receipt from last night. Which there is a CLEAR indisputable time difference on than what’s on my guest copy. I kept both of my receipts from last night, both the check I was given and the guest copy receipt that we are given once it’s time to sign after your card has been charged! The time that my receipt was printed out says 9:46PM. The time that the guest copy receipt says my payment was approved says 9:57PM. My transaction on my cash app also says my card was charged at 9:57PM. Yet the merchant copy receipt they have says 10:44PM. I know without question that I signed the receipt and left a $10 tip. My lady friend that was with me confirmed to me that I signed the receipt and left a $10 tip. Yet the merchant copy they showed me has a different time on it than mine and it just has a tip and total written on it with no signature on it that’s not even my handwriting nor my lady friend’s handwriting. I was able to speak with the GM Jay about this when he got to work this afternoon. While he did give me back the $20 difference in the tip, I do not appreciate the insult to my intelligence. He basically blew off the clear time difference on the merchant copy and guest copy. Then he sat and lied to my face and told me that he checked the cameras and saw that I was sleep and my lady friend signed the receipt for me yet I checked the exact area where we sat after I spoke with him and there are CLEARLY no cameras anywhere facing the booth we sat at. Someone that works here is clearly trying to scam people out of money and the GM just wants to help the cover it up by not doing his job correctly.

I went on a Monday evening during happy hour (around 4pm). My husband ordered bone in buffalo wings and they came out cold . You can tell they microwave them because they were super dry !!! The bartenders (both with red dreads) ran out of patron and magically found a half of bottle in the back. The liquor wasn't patron they are refilling empty bottles !!! 13.49 for a shot of what tastes like 1800 is insane !!!!!! Our waiter was the host and bar area server so she gets a little grace but we barely saw her. Kitchen was loud as hell we could hear then cussing and talking about their personal issues .

Jemise Tolbert

Only ate here because nothing else was really open and we were extremely hungry on New Years Eve. I knew better but I was thinking the food and customer service had gotten better. NOPE! My server forgot everything we asked for and so we had to repeatedly ask for napkins, straws and a Togo cup for my daughter. We waited so long and when we eventually got our food it wasn’t good. My cheese on my “loaded mash potatoes” wasn’t melted. My ribs were cold and our appetizer looked very just thrown on the plate/bowl. The manager gave us a discount without us having to ask so I’ll give two stars for service but overall this was a waste of time and money. Never coming to that location again.

Ferru

The food is always mid here and the drinks are strong if you want to get drunk fast and cheap but if you want a balance cocktail this isn't the place for you, apparently you have to see the host for dinning in, we went straight to the tables one time because we didn't know and because there wasn't a host at the stand and the servers took around 15 to 20 minutes to tell us to go see the host and then we finally got a table, so on our next visit we went straight to the host stand and waited for her to show up there for about 10 mins or so, honestly the only way to get good service is to seat at the bar.

RockFerry

This Applebee’s is garbage. Order food at your own risk because the food will come out cold and or incorrect. My salad was wet & soggy, cucumbers - wet, salad WET! It’s fine for a drink or 2. Oh and a burger… If you have been drinking, lol. The burgers are good; but I wouldn’t stay too long.

Pastor Brandon M. Spriggs

I wish I could give a 0 rating. I've tried to patronize this Applebee's several times and every time it has been the same excuse which leads me to believe they have poor management. I always order the same thing and there's always parts of my order missing. In fact, it's the same parts, and the excuse is always that they ran out of this sauce or they ran out of this item. If the same item is missing every time that means that it was never ordered. This time instead of having it delivered to me, I picked it up instead so that I could look at the order myself and of course it was wrong. At this point I've resigned to never eat here again. And to leave this review

Alice Jefferson

Our exercise group of 9 ladies arrived at the Forestville restaurant 10/9/2925 11:00:am. The waitress was plesant, taking our drink and food orders. After that we were left waiting,. About 30 mins., passed before the first 2 orders were served, another 30 mins for two more orders, needless to say, the waitress was just overwhelmed with our orders and orders of several other patrons. The wait time to get our bills was even worse. Just unbelievable how awful the service was. Our group will never return or refer anyone to this restaurant. In summary, do not go to this restaurant ever...the worst service ever!

JC Goodwin

I wish I could give 0 stars, this location is HORRIBLE!! Sat for an hour and 1/2 and ended up leaving without being served. The waitresses take literally 40min to come to the table when the restaurant is EMPTY, food is dry and the drinks are overly sugary and taste alcohol-free. Don’t wast your time nor money. This location will not see me again and they should be shut down. Horrible service!

Lavette Joyner

My server was great! Haven't been here since before COVID 19, remolding needs are necessary. You can feel the booth springs, you're down to the floor like a child, the carpet is sticky and dirty and the table and chairs are rocky and just throw away old. Before I could even order they had to see if chicken was even available. I almost ran 🤣 I won't be back until the remodel.

Sergio Prates

While the service was fine, the overall food was horrible quality. We ordered a spinach dip, and it came very watery. The barbecue ribs were burnt, and just put extra barbecue sauce to hide the meat being burnt. Worst of all, the utensils were plastic forks and knifes that were also bad quality. As this being my first impression, I wouldn’t recommend going here.

Jared Brewer

Worst restaurant I've ever ate at. Took 1 hour to get the food, it was cold on scalding hot plates. Gave us plastic forks only and told us to improvise. My wife ordered a steak and i had grilled chicken. Not much improvising trying to cut a steak with a plastic knife. The broccoli was like rubber, like it had been cooked twice and left out. Dirty and nasty inside, no soap in the restroom. One of the staff made eye contact with me and asked "what's wrong" like I was doing something to him! When does that happen? Our waitress never filled a drink, asked if our food was ok, never asked us we we wanted boxes (we didn't, because I didn't want it) and it cost me 70 dollars. I try not being nasty to people, but no one in that place seemed to care. Don't come here.