Mr River

I didn't order anything. I was just driving with my homie in the seat who wanted to order. The AI at the drive thru was random. Kinda Creepy. But the cashier was nice to us. She handed me the straw. Happy Halloween, Merry Christmas whatever else. Me personally I never had a great time with Carls Jr's Burgers. Like in Daly City and in Otay Ranch. Panic.

Joshua Blaze1

Food was not good. Even my friend said his tasted funny. Plus it was like $14.06 foe 3 chicken stripe small combo. Only ate the fries. Wish us luck.

Angel Zermeno

I ordered:famous star burger Very unappealing,one paper thin slice of tomato and onion. Served cold.not worth my money and time. Staff not properly trained on how to prepare and serve an appealing meal.

Maryanne Sagnella

My favorite is back French Toast Dips, and of course my husband had the Delicious Famous Carl Jr. Burger and fries I love the French toast dips, but they were much more Greasy than normal, i think they need to pay attention in pleasing the customers more. They also let alot of homeless stay inside because of the rain,making it less enjoyable because one gentlemen had touretts syndrome and the yelling scared the other customers!!

+4

Arturo Garcia

I ordered there double burgers and it doesn't look nothing like the commercial..update on there guacamole Angus burgers as well just look how small of a portion of guacamole they put and I paid around 25 for 2 burgers this is crazy I'm done with this place for good

This carls Jr and ones like it are why carls is on the decline. $15+ per combo for cold soggy fries, flat soda, forgot my onion rings, and burgers that are okay at best.

Dietz 18

Paid 35 dollars for 3 sandwiches and 2 orders of fries and the lady today left out one of the large fries. Extrememly frustrating considering how much I just spent. Really disappointed.

David Coad

Soda is flat, people dont pay attention, smells bad in the store, and need to buy something to go use the bathroom which is not taken care of

Juan Lopez

Yesterday on 11/29/2025 around 11:20 pm I was hoping that Carl's Jr was open. It made me think that it was open because I saw like 4 young men going inside and I was like cool they are open. I clearly saw them go inside and when I went towards the door it was locked. I told my self that was not fair at all. Also I saw a mother and her daughter eating inside it look like the little girl was standing on the bench thing. I thought the dine closes at 10pm but they were inside at 11:20 that's why I said that was not fair. The sign does say it close at 10.When I went towards the door I saw a short Hispanic worker I don't know if she was a lead or what that was the only worker I saw in the front at the time.

Daniel Reinhardt

Carl's Jr has switch to AI ordering. I can't stand this trend. Phone systems have long been a frustrating experience and now it's moving to other aspects of life. I want to talk to a person. I want that true interaction. I will not be going back to Carl's Jr if they keep using AI. This is not the customer service I want.

Corey Woodring

Carls, you lost me. I will never want to order with an AI this obnoxious and it’s beginning the trend of un employing human beings. I will not ever eat here again until these AI ordering platforms are discontinued. I will tell all my friends as well. This is wrong, and very uncomfortable. And stop asking me if I have an app. I don’t I just want food quickly that’s good. I knew I should have went to InnOut. Less expensive better quality better taste and 100% ran by human beings.

Joey E

Imagine telling the employees to their face, 3 times, no lettuce or tomato and then getting lettuce put in the sandwich. No receipt given either, so that’s cool. I’m sure you guys will be more than happy to fix it for me tomorrow 🤣

Me mysel and I

Here’s an idea for the $20/hr crew members…if you’re making an order of chicken tenders, keep the temperature same for all of them. A mom could have touched the first two thinking they’re safe, then given it to their child or dog… Only a manager and one food prep girl at 430 pm on 9/13/2024. My 3 piece chicken tenders was embarrassing. There were two tiny pieces, and a larger piece. I ate the two small ones first. They were cold. The bigger one I saved, was the only fresh fried one. So biting into it im expecting it to be cold like the first two. WRONG. BURNED my mouth on that bite. They were so expensive though, I couldn’t spit it out. The manager lady was not helpful when I asked for my receipt. Really UNCOOL, literally scalding. I guess my calloused hands are to blame, didn’t feel hot to the touch. I always regret not bringing my sack lunch from home.

Rachel Rose Mercantile

You should never dig through the burger to find the guacamole. The cashier was so out off with her facial expressions and angst. Again, I understand Spanish when you speak with your coworkers. We asked them to remake it after a very long , long conversation. My Dad loves this place . The GM was nice yet she needs to put her employee in check.