Menü
Tocaya Organica
PosDo

© 2026 PosDo · v3.0

Burbank

Tocaya Organica

★★★★ 4.2 · 0 reseñas

Tocaya Organica offers a unique modern Mexican dining experience in Burbank, blending fresh ingredients with a clean, cafeteria-style atmosphere. Guests appreciate the innovative menu featuring signature dishes like shredded kale quinoa salad and authentic Nuevo tacos that feel b...

Tocaya Organica

Mexican · Burbank

4.2 · 353 Bewertungen Google
www.tocaya.com

Über Tocaya Organica

Tocaya Organica offers a unique modern Mexican dining experience in Burbank, blending fresh ingredients with a clean, cafeteria-style atmosphere. Guests appreciate the innovative menu featuring signature dishes like shredded kale quinoa salad and authentic Nuevo tacos that feel both commercial and d...

Tocaya Organica offers a unique modern Mexican dining experience in Burbank, blending fresh ingredients with a clean, cafeteria-style atmosphere. Guests appreciate the innovative menu featuring signature dishes like shredded kale quinoa salad and authentic Nuevo tacos that feel both commercial and distinctly island-inspired. The restaurant excels in fast service and exceptional hospitality, making it ideal for solo diners or groups seeking quick lunch or relaxed dinner options. With extensive accessibility features, outdoor seating, and a commitment to healthy, gluten-free friendly meals, Tocaya Organica provides a warm environment where every visit feels like a delightful vacation away from home.

Was Kunden über Tocaya Organica sagen

Tocaya Organica is a popular spot for healthy, flavorful Mexican food with vegan options. Customers rave about the Salmon bowl, Vegan Asada, and spicy margaritas. The atmosphere is generally considered cozy and the service is friendly, with mentions of Venus, Luis, Leta, Hector and Aksel.

Beliebte Gerichte

Salmon bowl Vegan Asada Fajita Del Rey bowl with Diablo chicken Nuevo tacos Tocaya Salad Shredded Kale & Quinoa Salad churo bites

Ideal für

Zwanglos Schnell Einheimische

Tip: Try the Fajita Del Rey bowl with Diablo chicken, a customer favorite. Be aware that parking can be challenging.

Services

📶 WiFi 🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian 🌱 Vegan
🎯 Casual Trendy 👨‍👩‍👧 Family 👥 Groups

Sehenswürdigkeiten in der Nähe

Warner Bros. Museum
A 864m

Warner Bros. Museum

museo

Details ansehen

Daten von Wikidata

Häufig gestellte Fragen zu Tocaya Organica

Tocaya Organica befindet sich in 4303 W Riverside Dr, Burbank, CA 91505, Burbank.
Tocaya Organica bietet mexican Küche.
Tocaya Organica hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Tocaya Organica bietet folgende Dienste: vor Ort essen, zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Tocaya Organica laut Kundenbewertungen sind: Salmon bowl, Vegan Asada, Fajita Del Rey bowl with Diablo chicken, Nuevo tacos, Tocaya Salad.
Tocaya Organica ist ideal für Zwangloses Essen, Schnell essen, Einheimische.
Tocaya Organica is a popular spot for healthy, flavorful Mexican food with vegan options. Customers rave about the Salmon bowl, Vegan Asada, and spicy margaritas. The atmosphere is generally considered cozy and the service is friendly, with mentions of Venus, Luis, Leta, Hector and Aksel.
Try the Fajita Del Rey bowl with Diablo chicken, a customer favorite. Be aware that parking can be challenging.
353
Bewertungen

Bewertungen von Tocaya Organica Burbank

4.2
353
5★
64%
4★
14%
3★
8%
2★
5%
1★
10%
Bewertungen (70)
R
Rickey Chaney

Vanessa was so nice. She welcomed me when I came in with a beautiful smile. She assisted me with refills. And she and the rest of staff were a pleasure and a delight to be around. I would love to one day hear about her moving up to a corporate position in the company. Thank you Vanessa.

A
A

Best staff, reliably good food. Rewards system that actually rewards you. Don’t ever leave me.

B
Beth Smith

Fresh, quality ingredients….great flavors! The taco salad is my top pick. And I also love the fresh chips (both plantain and tortilla) as well as the salsa and guacamole. Consistent performance across many visits! Lots of gluten-free options.

A
April Soto

Beautiful space with delicious food! Its is wonderful and budget friendly

P
Paul Lipson

A better Chipotle alternative, healthy, fast, and interesting menu that has depth and creativity.

J
Janey

Really love the new cauliflower taco option! Highly recommend and the staff is always very nice. :)

R
Rejyna Douglass-Whitman (Rejyna LiveLoopLab)

Oh my gosh! Everything here is amazing! The place is clean, staff are extra friendly, portions are perfect, prices are reasonable. Now let's talk about the ingredients, I'm super picky and I can eat so many things here! Meat eaters to vegans, they have everything and awesome drinks as well! My favorite is the three taco special, I make mine vegan. They have a nice outdoor patio seating area too. The Toluca Lake area is quaint and safe. This is one of our new favorite places!

N
Natalie Askren

The Toluca Lake Tocaya has a really lovely and thoughtful team. The General Manager is a pleasure to speak with as well. I had a misshap with the salads being confused/swapped, but the problem was sorted quickly. Love that you get to choose the protein and base as well as the gluten-free options. Would enjoy more salad options and less salt. The salsa verde bowl is my go too! (Please make the tortilla soup GF and have a spicier salsa option!) The rewards program is a huge bonus, and there are frequent festive bonuses. Great amount and quality of food for the price.

J
Jamal

Very friendly service and delicious food. Best fish tacos

L
Lou Chagaris

Incredibly food and an amazing staff. Everyone is friendly and professional!!!!

g
grant bozem

Honestly, really solid food! Vanessa made it such a great experience here. She’s a gem in customer service. Please promote her, I will come back solely for her service.

t
tran walton

I really enjoyed the Fajita bowl and Cali taco with adobo tofu

N
Nate Houle

Unique twist on Mexican food and they saved me from the nasty $20 prepackaged sandwiches at BUR airport!! Added bonus, the food came with a cool bag. Nice touch

K
Kenneth Nedwed

Val was so helpful, the atmosphere was fun and inviting!! The food was beautiful and incredible flavors.

N
Nik K

For a gluten free mexican food, this place is amazing. I had the quesadila and the churo bites, neither of which I would have guessed were gluten free. Highly recommend the church bites, truly incredible. I also got the seasonal cantaloupe aqua Fresca, it was shockingly delicious.

A
Adrianos Facchetti

We have a personal injury law firm across the street from Tocaya, and we absolutely LOVE this place! I probably order from this place at least twice a week and it never disappoints. I'm sure they know my name by name by now because I always order the Tocaya Salad, which is delicious. The chips are very crunchy and tasty, too. I highly recommend this place. If you like good burritos and tacos and you like a more healthy option, you should check this place out!

P
Paulo G

Had an awesome time at Tocaya Organica! I ordered the Al Pastor Bowl, which was packed with flavor, paired it with a refreshing Guava Margarita, and ended on a high note with the Churro Waffle Bites—so good. Big shoutout to Letta and Luis, our hosts, who were both super warm and welcoming. Great vibes, great food. Definitely coming back!

V
Veronika Fox

One of my favorite go tos! When I want something healthy and quick, Tocaya saves the day. Always fresh & delicious. Love their salad and bowl options, and get burritos sometimes too. Never disappoints! And the team members are very friendly and efficient.

R
Rolfe Jones

Great food and good service. All Fresh and made to order - Taco Tuesdays have great discounts as well!

L
Lisette Arvizu | American Skin Institute

I’m obsessed with the Baja fish tacos and all the other gluten free options! Vibes are great too!

Konstantin Starodetskii
Konstantin Starodetskii

Great experience! Cali-inspired Mexican food. I’ve had a chicken bowl with pineapple and interesting combination. If there’s one word to describe this spot then it would be FRESH.

Harrison
Harrison

Tocaya Salad was delicious and filling with a tasty cilantro dressing. Quesadillas hit. Plantains also hit.

OMAR A. MUHAMMAD, TH.M
OMAR A. MUHAMMAD, TH.M

We found a healthy eating treasure in Burbank called Tocaya Modern Mexican. It's a clean cafeteria-like atmosphere in which you can order from your table using a QR code or walk up and order from the cashier. My son called it a new age type business where cash is unacceptable. The food is clean, old-world, and fresh with classic flavors. I enjoyed the Baja fish tacos; the hot sauce brought the flavor out. The corn bowl was excellent, too. The strawberry basil drink was refreshing, along with the sangria. The service was perfect. We will be returning.

Innovative Constructions
Innovative Constructions

Completely different Mexican food that you would expect but very good food. You can eat in or order to go. The food’s great and feels like something you’d get when you’re on vacation at a remote island luxury restaurant but with reasonable prices. Best part is you get best of both world, Vegan food and meat eaters food plus the place is clean and refreshingly different. They also do catering so you can order for the office or for an event. Overall a wonderful place to take you special someone, family and friends. A big yes to recommending Tocaya. Click on the like if you agree.

ROSELI CHIFE
ROSELI CHIFE

I was starving when I decided to look up for a TOCAYA. This is a unit I never stopped by and after my experience there I decided to drop this review. The space is beautiful and the service is great. Hector and all the employees are there definitely for us. Nice environment.

UrbanGirl
UrbanGirl

Amazing Nuevo tacos!🥰🌮❤️ The place looks kinda commercial and all-American but the tacos are really unique, well thought out, and delicious, even for picky foodies and those who love a good taco truck. Prices are good and they’re open all day. There’s no better taco in this immediate area✅

Nasser Akeel
Nasser Akeel

Absolutely love this place. Food is great, very spicy and flavorful. I recommend the Fajita Del Rey bowl with Diablo chicken, my favorite on the menu. But really, you can’t go wrong with anything you order here. They have so many protein options for vegetarians as well.

Kelle o
Kelle o

Wow the Salmon bowl was outstanding and the Vegan Asada is something I can eat every day. The spicy margaritas 10/10. Venus is so sweet and such a charming young lady, I will definitely be back to try everything on the menu little by little.

Chef Robert Olivares
Chef Robert Olivares

My wife stumbled upon this place today. She was looking for some healthy for me. I have been trying to eat healthier. I had the Shredded Kale & Quinoa Salad shredded kale, quinoa salad, crispy baked chickpeas, lime pepita seeds, white beans, pico de gallo, sliced avocado & red wine vinaigrette. chef recommends: adobo tofu + vegan chipotle jack. My wife opted for the Cali avocado-onion salsa. chef recommends: chicken tinga + queso fresco Barrio roasted tomato salsa, avocado, diced red onion & cilantro. chef recommends: beef chorizo + jalapeño jack Both with Carne asada, served with beans and cilantro rice. I truly enjoyed my food and I am looking forward to ordering from them again.

Ekaterina Krainova
Ekaterina Krainova

A wonderful atmospheric place with good cuisine. It's very cozy inside, but some of the tables and chairs are not very clean. The place is good, the portions are average.

CeeCee Peng
CeeCee Peng

Super nice and healthy!! The vibe is the charm here. And we love the options :) Their online ordering system is convenient and easy as well! So happy that there are so many cool places opening in the neighborhood! Highly recommended.

C
CeeCee Peng

Super nice and healthy!! The vibe is the charm here. And we love the options :) Their online ordering system is convenient and easy as well! So happy that there are so many cool places opening in the neighborhood! Highly recommended.

A
Ashley Grace

A wonderful atmospheric place with good cuisine. It's very cozy inside, but some of the tables and chairs are not very clean. The place is good, the portions are average.

C
Chef Robert Olivares

My wife stumbled upon this place today. She was looking for some healthy for me. I have been trying to eat healthier. I had the Shredded Kale & Quinoa Salad shredded kale, quinoa salad, crispy baked chickpeas, lime pepita seeds, white beans, pico de gallo, sliced avocado & red wine vinaigrette. chef recommends: adobo tofu + vegan chipotle jack. My wife opted for the Cali avocado-onion salsa. chef recommends: chicken tinga + queso fresco Barrio roasted tomato salsa, avocado, diced red onion & cilantro. chef recommends: beef chorizo + jalapeño jack Both with Carne asada, served with beans and cilantro rice. I truly enjoyed my food and I am looking forward to ordering from them again.

K
Kelle o

Wow the Salmon bowl was outstanding and the Vegan Asada is something I can eat every day. The spicy margaritas 10/10. Venus is so sweet and such a charming young lady, I will definitely be back to try everything on the menu little by little.

N
Nasser Akeel

Absolutely love this place. Food is great, very spicy and flavorful. I recommend the Fajita Del Rey bowl with Diablo chicken, my favorite on the menu. But really, you can’t go wrong with anything you order here. They have so many protein options for vegetarians as well.

R
ROSELI CHIFE

I was starving when I decided to look up for a TOCAYA. This is a unit I never stopped by and after my experience there I decided to drop this review. The space is beautiful and the service is great. Hector and all the employees are there definitely for us. Nice environment.

U
UrbanGirl

Amazing Nuevo tacos!🥰🌮❤️ The place looks kinda commercial and all-American but the tacos are really unique, well thought out, and delicious, even for picky foodies and those who love a good taco truck. Prices are good and they’re open all day. There’s no better taco in this immediate area✅

I
Innovative Constructions

Completely different Mexican food that you would expect but very good food. You can eat in or order to go. The food’s great and feels like something you’d get when you’re on vacation at a remote island luxury restaurant but with reasonable prices. Best part is you get best of both world, Vegan food and meat eaters food plus the place is clean and refreshingly different. They also do catering so you can order for the office or for an event. Overall a wonderful place to take you special someone, family and friends. A big yes to recommending Tocaya. Click on the like if you agree.

O
OMAR A. MUHAMMAD, TH.M

We found a healthy eating treasure in Burbank called Tocaya Modern Mexican. It's a clean cafeteria-like atmosphere in which you can order from your table using a QR code or walk up and order from the cashier. My son called it a new age type business where cash is unacceptable. The food is clean, old-world, and fresh with classic flavors. I enjoyed the Baja fish tacos; the hot sauce brought the flavor out. The corn bowl was excellent, too. The strawberry basil drink was refreshing, along with the sangria. The service was perfect. We will be returning.

H
Harrison

Tocaya Salad was delicious and filling with a tasty cilantro dressing. Quesadillas hit. Plantains also hit.

K
Konstantin Starodetskii

Great experience! Cali-inspired Mexican food. I’ve had a chicken bowl with pineapple and interesting combination. If there’s one word to describe this spot then it would be FRESH.

M
Marcos Montano

I had a fantastic experience at this restaurant! The service was impressively fast, and my order arrived much quicker than expected. Everything was fresh, well-prepared, and absolutely delicious. It’s clear the team takes pride in efficiency without sacrificing quality. Whether you’re dining in or getting delivery, this place is a great choice for anyone who appreciates great food and quick service. Highly recommended!

E
Emelie Bedgood

Food was ready on time for a large catering order and everyone was super kind and helpful. Everything was labeled correctly and packed nicely with extra napkins and utensils. Great experience and the food was stellar.

N
Natalie Tozakian

I had such a wonderful experience here! Amazing food, great vibes, and excellent customer service from Luis Abregon (supervisor) and Leta (general manager)! Definitely will be coming back! I also want to acknowledge Aksel (server) he was so kind and helpful. Definitely such a great team here and makes you want to come back for the food but also wonderful service! Luis always provides the best customer service and is so helpful and extremely kind! Thank you again Luis for always going above and beyond for us.

Marcos Montano
Marcos Montano

I had a fantastic experience at this restaurant! The service was impressively fast, and my order arrived much quicker than expected. Everything was fresh, well-prepared, and absolutely delicious. It’s clear the team takes pride in efficiency without sacrificing quality. Whether you’re dining in or getting delivery, this place is a great choice for anyone who appreciates great food and quick service. Highly recommended!

Nik K
Nik K

For a gluten free mexican food, this place is amazing. I had the quesadila and the churo bites, neither of which I would have guessed were gluten free. Highly recommend the church bites, truly incredible. I also got the seasonal cantaloupe aqua Fresca, it was shockingly delicious.

Natalie Tozakian
Natalie Tozakian

I had such a wonderful experience here! Amazing food, great vibes, and excellent customer service from Luis Abregon (supervisor) and Leta (general manager)! Definitely will be coming back! I also want to acknowledge Aksel (server) he was so kind and helpful. Definitely such a great team here and makes you want to come back for the food but also wonderful service! Luis always provides the best customer service and is so helpful and extremely kind! Thank you again Luis for always going above and beyond for us.

J
Jeremy Lang

Fine fast casual Mexican (more authentic than the McDonald's version), decent selection and great chips!

T
Taka H

Awesome spot with ample parking in the back! LOVE THIS! Tocaya serves only the freshest meats and fish; 100% free of hormones, steroids, and antibiotics! - BREAKFAST BURRITO - organic cage-free eggs, tri-color peppers, poblano peppers, black beans & tomatillo salsa - STREET CORN EN FUEGO - chipotle dusted street corn, jalapeño cabbage, cilantro lime rice, lime, avocado & arbol salsa

A
Andy Ansryan

Cool place with large selection of Mexican dishes. The restaurant is brand new and clean. The staff are professional.

M
Maribel Kuklish

The food is incredibly fresh and tastes great. The place has a casual vibe—it's not a formal restaurant—and tends to get busy during lunchtime. If you're looking for a bite, definitely try their birria tacos or birria bowl. Not fancy, but absolutely delicious!

Tricia Avenido
Tricia Avenido

Went here because I got a flyer with some coupons. I used the 2 bowls, 50% off. This place is easy to miss. When we were driving down Riverside Dr. we were keeping an eye out, but still missed it. It's next to Bob's Big Boy, but sandwiched in-between other shops, a pair of trees, and there's a bus stop shelter covering the front. Anyway...I ended up parking my car on a residential street and we just walked it, trying to find it that way. Once you find it, it has a nice outdoor area and inside it's clean and modern with a wall of plants. You can go to the counter to order or use the QR code at the tables. Everything looks healthy, which is great if you're vegan/vegetarian like me or a meat eater like my sister since there's options for both. We were given a number and the food was brought out to our table fairly quickly. The portions are big enough to take some home and the food tastes great. My stomach was growling before we got here and I was sure I'd be able to finish it all, but still had some leftovers, which is good since it is a little expensive. There's also agua frescas to drink, which also tasted good, and were pleasantly surprised that they came in cute mason jars with a handle that you can take home. Overall, it was a good experience except for trying to find the place and parking.

Danny Hamm
Danny Hamm

Nice little walk away from home and this place has high quality food. Throw a dart at the menu and enjoy. Happy hour options are great. You can't beat their margaritas. Excellent presentation and taste. Quantity is a little on the small side but this isn't the place to get lit, but a nice buzz makes everything better. Chips and salsa is solid and you can get plantain chips with the guacamole. Seems like a very trendy and hip atmosphere. It is very clean. A great spot for a date, just grabbing a bite, or a group to get ready for a night out.

Sandra C.
Sandra C.

1st time her it was delicious the food and service was great James was very helpful. The atmosphere was cute, calm, and modern in style, very welcoming. The parking situation is not too great but worth it. The drink are great as well.

S
Sandra C.

1st time her it was delicious the food and service was great James was very helpful. The atmosphere was cute, calm, and modern in style, very welcoming. The parking situation is not too great but worth it. The drink are great as well.

D
Danny Hamm

Nice little walk away from home and this place has high quality food. Throw a dart at the menu and enjoy. Happy hour options are great. You can't beat their margaritas. Excellent presentation and taste. Quantity is a little on the small side but this isn't the place to get lit, but a nice buzz makes everything better. Chips and salsa is solid and you can get plantain chips with the guacamole. Seems like a very trendy and hip atmosphere. It is very clean. A great spot for a date, just grabbing a bite, or a group to get ready for a night out.

T
Tricia Avenido

Went here because I got a flyer with some coupons. I used the 2 bowls, 50% off. This place is easy to miss. When we were driving down Riverside Dr. we were keeping an eye out, but still missed it. It's next to Bob's Big Boy, but sandwiched in-between other shops, a pair of trees, and there's a bus stop shelter covering the front. Anyway...I ended up parking my car on a residential street and we just walked it, trying to find it that way. Once you find it, it has a nice outdoor area and inside it's clean and modern with a wall of plants. You can go to the counter to order or use the QR code at the tables. Everything looks healthy, which is great if you're vegan/vegetarian like me or a meat eater like my sister since there's options for both. We were given a number and the food was brought out to our table fairly quickly. The portions are big enough to take some home and the food tastes great. My stomach was growling before we got here and I was sure I'd be able to finish it all, but still had some leftovers, which is good since it is a little expensive. There's also agua frescas to drink, which also tasted good, and were pleasantly surprised that they came in cute mason jars with a handle that you can take home. Overall, it was a good experience except for trying to find the place and parking.

M
M.F Thielbar

The food was all right. The service was really good. I hate ordering from an app, but the servers made it as easy as possible.

G
Gary Darian

Ordered the steak salad for $20. It’s nice & fresh but tiny, side dish size…. very small portions!

Nerris N.
Nerris N.

Portions were lacking for a $25 bowl. I was still very hungry after this meal. I paid $7.50 extra for guacamole and tofu, and the photograph below is how much I got. Quite disappointing. For the price, the portions are absolutely not worth it. That said, the taste was great, which makes it a double bummer.

Kim
Kim

August 2022 - Overall, the food was fine but service could be better. Food/Pricing - Ceviche Side, $8.95 - Decent to order if you're not too hungry. Passion fruit Margarita, $7.95. Strawberry Margarita, $7.95. Both drinks were refreshing! Service/Ambiance - Unfriendly environment. We ordered one dish. After 20+ minutes with no update from the staff, I went up to inquire but mid-sentence the employee cut me off with a curt "it's coming out". Call me sensitive but it felt pretty rude. There were probably 3 other parties inside so they weren't super busy. Parking - Street parking. There's also a parking lot in the back.

K
Kim

August 2022 - Overall, the food was fine but service could be better. Food/Pricing - Ceviche Side, $8.95 - Decent to order if you're not too hungry. Passion fruit Margarita, $7.95. Strawberry Margarita, $7.95. Both drinks were refreshing! Service/Ambiance - Unfriendly environment. We ordered one dish. After 20+ minutes with no update from the staff, I went up to inquire but mid-sentence the employee cut me off with a curt "it's coming out". Call me sensitive but it felt pretty rude. There were probably 3 other parties inside so they weren't super busy. Parking - Street parking. There's also a parking lot in the back.

N
Nerris N.

Portions were lacking for a $25 bowl. I was still very hungry after this meal. I paid $7.50 extra for guacamole and tofu, and the photograph below is how much I got. Quite disappointing. For the price, the portions are absolutely not worth it. That said, the taste was great, which makes it a double bummer.

J
Jennifer C-K

Sadly this Tocaya was a huge disappointment. I'm a big fan of the chain and have come to expect great things from it, but the Toluca Lake location didn't deliver. I found VERY little peppers and onions in my fajita burrito (so few that it took me about half the burrito to find even a diced sliver). My husband also got a burrito, the Mexicano, and each of them were filled about 50 percent with rice, which was undercooked and crunchy at that. The beans in mine were overcooked and mushy also. Another in our party said his chorizo had no flavor and just tasted like ground beef. We won't be returning to this location.

J
Jerry Rig

The restaurant is cutting costs by splitting the drink cups holders in half, causing drinks to spill during delivery. I can't understand how such an expensive restaurant allows for such unprofessionalism.

S
ShaeMe Beautiful

When my friends & I visited this location, we were told that online ordering wouldn’t work for us to get our drinks table side but the Caucasian couple next to us was getting table service. We asked the server if we could order more drinks & she stated that we had to walk up to the counter & order our drinks again! We ordered drinks & waited 20+ mins in a empty restaurant AFTER we had to walk up there and pay for our drinks unlike the Caucasian couple! Their drinks are EMPTY while our table is EMPTY! After waiting over 20+ mins for our drinks, two were made incorrectly. When they made the correct drinks, they gave the ones made incorrectly to two females on the patio for free. Instead of giving them to us complimentary for the mess up! HIGHLY UNPLEASED!

a
andreina guerreiro

Terrible customer service!!! Called because I paid $30 for 2 burritos that barely had any filling in them. Anita the manager was raising her voice on the phone, telling me I could not get a refund. I don’t understand how someone with such a bad temper could manage a store. I will NEVER come back to this location because of Anita, and the terrible food made here. I love Tocaya I’m a frequent costumer but Toluca Lake Location has lost a loyal customer because of their poor management.

Caitlin Butler
Caitlin Butler

the food is generally good; the problem is, every single time I order from this location, my order is wrong - literally dozens of orders over the last several months. I expect it to be wrong at this point, and it always is. I’ve complained just one other time to the manager, because I order through postmates, and it’s just a nightmare that it’s wrong every time. I was offered a $30 gift card from Georgia, I never picked it up because I don’t like complaining, and again I typically order delivery so I don’t like going there if I can avoid it. but this is soooo annoying that my whole order is utterly wrong 100% of the time. My apologies to the kitchen staff but why, and why does the expo send my order wrong every time… (I have photos, - the ticket was sent correctly, and all the instructions were just ignored and sent anyway). And the quesadilla is barely cooked (there was fully unmelted cheese inside). Edit: 2 weeks after original post and they yet again messed up my soup order…. Added pictures. Every time they get it wrong, I don’t understand. Edit: I changed my rating from 2 stars to 1 star, because I felt bad for the hourly employees who are simply not paid enough, but I have no sympathy for the corporate response which is transparently pathetic (and predictable). The rot begins at the root, the people in charge here have their heads up their plastic a**es. You’re paid too much; do better, you incapable morons.

C
Caitlin Butler

the food is generally good; the problem is, every single time I order from this location, my order is wrong - literally dozens of orders over the last several months. I expect it to be wrong at this point, and it always is. I’ve complained just one other time to the manager, because I order through postmates, and it’s just a nightmare that it’s wrong every time. I was offered a $30 gift card from Georgia, I never picked it up because I don’t like complaining, and again I typically order delivery so I don’t like going there if I can avoid it. but this is soooo annoying that my whole order is utterly wrong 100% of the time. My apologies to the kitchen staff but why, and why does the expo send my order wrong every time… (I have photos, - the ticket was sent correctly, and all the instructions were just ignored and sent anyway). And the quesadilla is barely cooked (there was fully unmelted cheese inside). Edit: 2 weeks after original post and they yet again messed up my soup order…. Added pictures. Every time they get it wrong, I don’t understand. Edit: I changed my rating from 2 stars to 1 star, because I felt bad for the hourly employees who are simply not paid enough, but I have no sympathy for the corporate response which is transparently pathetic (and predictable). The rot begins at the root, the people in charge here have their heads up their plastic a**es. You’re paid too much; do better, you incapable morons.

Anmelden, um eine Bewertung zu schreiben

Anmelden
👑 Gehört es Ihnen? GRATIS beanspruchen!

Werbung entfernen und Menü verwalten

Entdecke deine Gegend

Mehr Restaurants in Burbank →
📸

125 Fotos

Entdecke Fotos von Tocaya Organica

Tocaya Organica
Tocaya Organica
Tocaya Organica
Tocaya Organica
Tocaya Organica
+120 Mehr
📍

Informationen über Tocaya Organica

Anfahrt

4303 W Riverside Dr, Burbank, CA 91505

Karte wird geladen...
Tocaya Organica
Tippen für Wegbeschreibung

Highlights

Gute Bewertung
4.2/5 Sterne
💬
Viele Bewertungen
353 Bewertungen
💰
Moderater Preis
Preisniveau
👨‍🍳
mexican
Küchenart

Dienstleistungen

🥞 Frühstück
🍽️ Mittagessen
🍾 Abendessen
🍰 Desserts
🥗 Vegetarische Optionen
🌱 Vegane Optionen
🥡 Zum Mitnehmen
🚚 Lieferung
🍴 Vor Ort Essen

Speisemöglichkeiten

🍽️ Vor Ort Essen
🥡 Zum Mitnehmen
🚚 Lieferung

Restaurant-Infos

Status
Vom Inhaber verifiziert
🕐 Horario Hoy
10:30AM-9PM
Bewertung
4.2/5
💬 Bewertungen
353
💰 Preisniveau
$$
📞 Telefon
+1 818-641-1921
🌐 Webseite
www.tocaya.com
📋 Speisekarte
Speisekarte ansehen

Ausstattung

📶 Kostenloses WLAN
🅿️ Parkplatz
🌿 Außenbereich
Rollstuhlgerecht
🚻 Toilette
💳 Kreditkarten
📱 Mobile Zahlungen
🏘️

Die Nachbarschaft

Standort

4303 W Riverside Dr, Burbank, CA 91505

📍 Die Nachbarschaft erkunden

Weather
14°
Wetter stündlich aktualisiert · Jobs und Events täglich aktualisiert
Warner Bros. Museum

Public attraction at Warner Bros. Studios, Burbank

A 864m
🎮

Spiele

🎮 Sammle Punkte beim Entdecken!

Spiele Find Me und löse Punkte gegen Rabatte bei Tocaya Organica und anderen Restaurants ein

🎮

Sammle Punkte bei Tocaya Organica!

Spiele Find Me und löse Belohnungen hier ein

Sammle Extrapunkte und löse sie gegen Belohnungen von Tocaya Organica ein

🏆 Belohnungen von Tocaya Organica

💰

10% Rabatt

Bei Tocaya Organica

1000 pts
Verfügbar
🍽️

Gratis Vorspeise

Bei deinem nächsten Besuch

2500 pts
Begrenzt
👑

VIP-Tisch

Premium-Erlebnis

5000 pts
Exklusiv

um Belohnungen einzulösen und Punkte zu sammeln

📋 Wie funktionieren die Belohnungen?

1

Spiele Find Me

Alle 100 Scorepunkte = 1 Belohnungspunkt

2

Sammle Punkte

Worker erhalten 2x Punkte pro Spiel

3

Löse Belohnungen ein

Rabatte, Gratis-Essen und VIP-Erlebnisse

Anrufen
Bewertung auf Google hinterlassen
👑

Gehört es Ihnen? GRATIS beanspruchen!

Werbung entfernen und Menü verwalten

Anmelden & Spielen

Überprüfe deine E-Mail!

Kein Passwort nötig — wir senden dir einen Link per E-Mail

Wir haben dir einen Zugangslink gesendet

Prüfe deinen Spam-Ordner, falls du ihn nicht siehst