It was my first time. I live in Louisiana and always heard good things. So I finally got to try it myself. Was really good. Reminded me of the old FrostStop days.

Great food and good service. Had no issues. Staff were polite.

This was by far the best Whataburger experience I’ve had in a long time. The service was super friendly and the food was out practically before I sat down. It was perfectly fresh and so good!

Fast, great food, great service. Chantel was very welcoming.

This night was take out. As you can see the gravy was thick, chicken fingers crunchy, fries were delicious, bread was greasy and not crunchy as toast should be. But you can't expect 100% perfection from anywhere.

Good food and service have really bounced back lately

Angela was very Professional! she was making sure ChannelView TX was taken care of. I was Traveling

Man WHAT A Beautiful staff and delicious 😋 food 😋

Ordered online and when I pulled into the drive thru I was able to skip about 3 cars as I only had two items. They did not have any cold coffee which is what I ordered but they offered me some hot coffee as a replacement. Overall a good experience when I go but make sure you check your food because sometimes I am missing an item, but rare occasions.

I felt eternally obligated to make a review for this location because of the excellent customer service delivered by the lady Misty. Her energy and engagement in the drive-thru intercom makes it feel like it was worth the drive to Sheldon. I loved her welcoming voice when she took my order!

This place is very welcoming. All of the employees are very professional and courteous. It is very well kept and organized. The drive thru is very well run. The team works like a well oiled machine. People from all over were inside. All of the employees were friendly to the customers. Sometimes you don't know what people are going through. A customer was a bit rude. There was no issue with the service offered, yet some people take out their frustrations out on employees. Other than that I had a good experience. I will definitely be coming back.

Great Whataburger, food us always Hot and Fresh. Clean and Friendly. Has 5 spot for Big Rigs, just come in the back and out on access Rd.

5/2/25 12:27 am. Service was Awesome and the food was Great but the fries were Amazing! Great job team window was quick and on Point!

Be'Be' Boling (Be'Be')

When in Texas, eat like a Texan at WHATABURGER! When your husband says he's taking you to delicious, I know we are going to WHATABURGER! You may end up with a dilemma like me. Do you eat the burger or onion rings first? The steak burger is 5" in diameter. It is between a lightly toasted bun, topped with cheese, lettuce, pickles, tomatoes, onions and mustard. But wait...Your hand has already grabbed an onion ring. You can already taste it in your mouth just from that wonderful smell. The perfect consistency of crunchy breading and onion. You bite into that crunchy goodness and find a sweet, succulent onion. Which one would you eat first? Get to WHATABURGER and find out! Staff was friendly and helpful. Location was clean. 2 trucks and 1 bobtail can park next door. Happy 75th WHATABURGER! Special food and drinks during this time. Check online. "Be a Beacon of light so others can find their way. Safe and happy travels!" Be'Be'

+5

Tony Milo

Foot and service are awesome.Yes, now and then they mess up my order.But still, burgers are good and tasty

Mike Radel

It's been 1 1/2 years since we visited a Whataburger and this one was really good. Started with a peppy welcome and just continued with the food--outstanding! Clean facility as well as restrooms. 5 star service and food. $$

+6

Very good food the service was fast and speedy always checking up on the customers and very great food

Very good food the service was fast and speedy always checking up on the customers and very great food

Very good food the service was fast and speedy always checking up on the customers and very great food

Always hot fresh every time we've been here! Best whataburger in the Houston area!! Service is always fast and friendly staff!

Always hot fresh every time we've been here! Best whataburger in the Houston area!! service is always fast and friendly staff!

Whataburger....more like Whata wait! There were 2 cars in front and I sat there for 16 minutes. Food was good and exactly what I asked for. Total wait was 21 minutes from the time I ordered.

The food at the location was pretty good. I went at a time of day when it really was no all that crowed so I didn’t take long for me to get everything I ordered. The person that took my order was nice and very helpful. They got my order right the first time and all of my food was hot and fresh like nothing had been just sitting around before I ordered it. This is a great place to stop at for a quick bite to eat of for a cold drink.

Great employees great food

This is the SLOWEST whataburger in operation! Haven't been their in a while, and decided to come this morning for breakfast thinking things have changed. Unfortunately not I had to actually leave the line and skip breakfast if not I'd be late for work. Waited over 20 minutes which is ridiculous smh I can't seem to write another review so I'm posting on my existing review...... I've contacted you guys about 2 months ago about this certain store. , the reason being was of slow service and even made a bad review on Google. Well, I've been going ever since, and let me tell you. Services have improved/sped up tremendously. Glad to know that the customers voices are being heard and things get handled professionally. Great job @whataburger and team #551 👍

Surprisingly slow! This location is typically really quick. Also ordered onion rings and did not get them. However they didn't charge me extra for them so I didn't lose any money behind it. Other than that the employees were very friendly and courteous.

Dee dee was the cashier that took my order and she made me feel like a welcomed customer. Everything was amazing. I don't mind waiting on my fresh food especially since ei waiting with my loved ones

Loved my meal. Everything was hot and fresh also prepared just as I had ordered it.

Sophia the manager did not seemed pleased when she had to remake my order that the manager in the back approved of, overall would recommend others to come to this location 10/10

We ordered through the drive-thru after a long day of dance competition. We ordered the avocado Burger asking for just avocado meat bacon and cheese. Thankfully we checked before driving off and discovered that there was some kind of mayonnaise peppersauce inside. I went inside to let them know and they told me that it was the cheese not the sauce. We look through the burger again and it was definitely some kind of pepper mayonnaise sauce. We had to go in a second time and thankfully another worker told the cook said it was definitely sauce. We had to wait another 15 minutes for another Burger. We were an hour from home very hungry and just ready to go. I just wish so much that they paid attention to the order on the ticket that red dry. They did apologize.

It took a while to get my food. But, as the car in front of me got to the window, I knew why. The cashier was messing up orders. She charged him for the wrong meal. He gave a small drink back and the change she had given him. A couple minutes later she gives him the correct change and a few minutes later he gets his food. As I pull up she repeated my order which was all wrong and she asked what I had. I told her and the price was different than what I was told at the speaker. I asked if it was the right order and she repeated it correctly. It took a few minutes to get my food then another minute to get my drinks. As she handed me my small drink I asked if it was the same one the car before me gave back because I don't want it. She said no and that they don't take drinks back. A COMPLETE LIE BECAUSE I SAW IT HAPPEN! Since I'd already waited so long and my food was getting cold, I took it and wiped it down with sanitizer when I got home. I will just say I'm thankful my order was right.

They are extremely slow in the drive through. Order was correct but had to ask them for ketchup numerous times, still only ended up with 5 ketchup and we ordered 4 meals with 4 large fries. Since starting work down the street from here, have eaten here a few times and it's always the same. Super slow service, decent food, terrible attitudes from workers.

The table was not clean and the sitting wait bench was wet and they had a wet cone sign in front of it.

C De silva

Customer service is zero very bad also waiting time is more then 30 minutes each time I go there and I when there 3 times so far but food is amazing no complain for that part I hope you guys can improve in the future

ordered a med drink. lady at counter was very friendly and took my order right away. i was very thirsty so drank tea and got several refill's they need to improve their tea , the tea was very weak ta…

Good fast food. Good service. Food hot. Friendly people. Drive through always full. Popular with locals.

Good fast food. Good service. food hot. Friendly people. Drive through always full. Popular with locals.

Good fast food. Good service. Food hot. Friendly people. Drive through always full. Popular with locals.

Good fast food. Good service. Food hot. Friendly people. Drive through always full. Popular with locals.

The customer service is disappointing 😞 Alot of times there is no front counter worker, to take care of the customers, drink stations, bathrooms or cleaning the lobby. People, do better, be grateful to have a job, and it doesn't hurt to smile 😊

My entire order was cold and it had only been less than 10 minutes. I think the fries where cold and seem to have been sitting for a while, my burger meat was cold and falling apart the drinks had no gas. They need better service it use to be a place to go eat but now I’ll pass that’s for sure.

I had a cheeseburger, and it tasted good! The service was remarkably slow, hence the 2 star review. I want to believe there was a reason it took over twenty minutes (23 specifically) to serve four cars in the drive through, but it felt inordinately long. This was my first trip to a Whataburger, and I was not impressed with how long it took.

Whatever breakfast burger my husband ordered was pretty darn good but this restaurant could do better with customer service, cleanliness and overall giving customers a good experience. They lack in a lot of areas. The managers are very rude and don't like to fix problems.

Noticed our order was wrong when we got home. Called to complain and the person on the other line answered with a rude "WHAT!?!?" We were told we could come back that night or another time to fix our order. We went back after hanging up. When we got there the person working the grill decided to just place the missing items back into our, already bitten and cold, burgers. When we asked for fresh burgers and fries we were given attitude. And asked " what? Did we mess up your fries too?" After speaking to a manager our order was fixed quickly and was correct

Good food just slow as all get out I ordered 10 minutes b4 I arrived via online and still waited 30 minutes in lobby.

I prefer to leave no review than a bad one but it felt like not one of the 6 employees wanted to be there or cared.

This has got to be one of the worst orders I've ever gotten from Whataburger. The fries were half-raw, the burger bun was drowning in grease, and the meat was so salty it was basically inedible. It l…

This has got to be one of the worst orders I've ever gotten from whataburger. The fries were half-raw, the burger bun was drowning in grease, and the meat was so salty it was basically ined…

This has got to be one of the worst orders I've ever gotten from whataburger. The fries were half-raw, the burger bun was drowning in grease, and the meat was so salty it was basically inedible. …

This has got to be one of the worst orders I've ever gotten from Whataburger. The fries were half-raw, the burger bun was drowning in grease, and the meat was so salty it was basically inedible. It…

This has got to be one of the worst orders I've ever gotten from Whataburger. The fries were half-raw, the burger bun was drowning in grease, and the meat was so salty it was basically inedible. It…

The service was horrible I waited 5 minutes no one wanted to serve us we asked about 2 times before someone gave us recognition and they guy taking our order was extremely slow and our food took long…

The service was horrible I waited 5 minutes no one wanted to serve us we asked about 2 times before someone gave us recognition and they guy taking our order was extremely slow and our food took lo…

The service was horrible I waited 5 minutes no one wanted to serve us we asked about 2 times before someone gave us recognition and they guy taking our order was extremely slow and our food took lo…

Dog (profanity removed) broken bun absolutely dog (profanity removed) don't go to this absolute (profanity removed)ter of a whataburger 1 star bc fries were good burger was dog (profanity remov…

Dog (profanity removed) broken bun absolutely dog (profanity removed) don't go to this absolute (profanity removed)ter of a Whataburger 1 star bc fries were good burger was dog (profanity removed)

Dog (profanity removed) broken bun absolutely dog (profanity removed) don't go to this absolute (profanity removed)ter of a Whataburger 1 star bc fries were good burger was dog (profanity removed)

pancakes tasted like fish and smelled like fish not good the worst part is that they don't even sell fish there soo how could of a pancake taste like fish don't recommend this place

Don't go. Everything was bad. Nasty \nGrease was old, drinks were even bad! waited forever.

This whataburger right here is very slow.I went through drivethru and it took forever to get our food.There was also a big line behind us still waiting.Very upset with how long it took:

I usually try to get to one Whataburger every time in Texas. I'll avoid this one from now on. Only one car in front of me at the drive thru around 8pm, but took 15+ minutes to get through. Bun was…

I usually try to get to one whataburger every time in Texas. I'll avoid this one from now on. Only one car in front of me at the drive thru around 8pm, but took 15+ minutes to get through. Bun w…

Customer service is declining, very slow taking 5 minutes to be waited on and another 7 minutes to get 2 cinnamon rolls. Previous visits had other issues like not being told there wasn't any ice for drinks after ordering meal including a drink.

The nightshift is the worst i have ever seen bad actitude slow, and they messed all the order, thet didnt gave me the sauces i pay for, they put ice on both of the drinks i asked without, they made my plain burger all the way, and other little things dont waste your time here, do you a favor and go another place

They're back to their old ways. Guess the old manager is gone. Went there today and stood at the front counter for about 15 minutes without anyone helping us. Not even any acknowledgement from any of the workers. I actually thought about going behind the counter and taking my own order. At the end I left and went to Burger King across the street. SMH!

Waited 10 min for food to get fries were cold. Sons burger was wrong told her plain well I didn't know that meant no veggies you have to say dry to get no sauce manager was very rude. Short white lady in skirt. About it when I went to fix it an argued with me about it didn't want to fix it but I made her. Im very disappointed. My burger was also cold. And flat falling apart. I dont recommend this location.

Went through drive through around 11:30 on 3/23/22 & got the worse customer service ever by the lady taking the order. She was extremely rude! As I was adding add ons to my meal she kept saying “what’s the drink!!??” Without letting me finish my order! Isn’t add ons more money for company! I told her to cancel my order & she was & sounded like not caring she just gave bad customer service! She probably should not be dealing with customers cause she has a nasty attitude! I went to the whataburger on Garth & the service was amazing

As I see the management doesn't respond or interact with the feedback but I'll still leave this review. If I didn't have to give 1 star I wouldn't. I entered the drive through at 10:35 am and a vehicle was in front of me with about 7 passengers. I sat in the drive through until 10:45 then decided to call inside and speak with a manager. I asked him if he could pull the vehicle up with the large order so I could receive my food and leave but of course he didn't. At 11:00 I decided to get out the line and go inside and lord behold my food was just sitting. I then said this is ridiculous big orders should always be placed as a pull up order. His response was they're busy. Well Mr. Manager this is when decisions and choice are made. I will not be back...

I've been here 3 times this month, as I work in the area, and have had my order wrong all 3 times. I ordered a burger with bacon lettuce and the fixings and they gave me 2 pieces of meat. Alone. I asked they add the stuff I paid for and the girl acted very irritated that I would complain. I'm currently in line, waiting for the past 30 minutes for them to remake my ONE burger, which I'm sure the super friendly crew here is currently taking turns wiping across the floor. I will never come to this whataburger again.

I came here on March 2nd to order me and my daughter a dr pepper shake. Paid at 5:08 and then was told the shake machine was out and it would take 3 min for the machine to be ready. So I pulled around to the front. 5min later I walk in to check on it and it wasn't ready. I asked for my money back and was ignored. Never seen a manager. Was forced to stand and wait for the shakes. Left at 5:31. Almost 30 min for 2 shakes! This isn't the first time they have . It is poorly ran and I don't recommend this place

Placed my order online for curbside. Waited 20 minutes for my food to come out. When I sat down to eat, food was cold and the patties were still raw. Ruined my lunch and appetite. Never going to this location again.

Poor service. Attitude. Not helping, just talking and laughing to each other

Be aware of metal shaving in the gravy! This is uncalled for and should be resolved immediately.

Kelsey? Why were you so upset with your customers? All I asked for was an extra bag cause one of the workers smashed everything in a small bag I requested another small bag and ketchup you gave such an evil eye girl, what i do to you girl?

The other reviews here are incredible and so true. They gave me the wrong order and an employee named Brandy had the biggest temper over her mishandling of the order.

I asked for coke and creamy pepper sauce on uber eats and yall gave me diet coke and no creamy pepper sauce. Very unprofessional yall chose to work here. At least do something right

Every employee at this place is angry . The manager is a smug woman . I mean if you don’t like working there find something that won’t turn you into a grouch . It’s not my fault you work there . Service is terrible and takes too long and God forbid you ask about your order . They will give you dirty looks . I hope I didn’t get spit in my food . Worst what a burger I’ve ever been to .

The manager there should not be a manger she doesn’t not know how to handle her store and doesn’t not how to communicate and has a attitude 24/7 girlll like whattt get ur stuff together ms.Cordelia.

The please inside was so gross and looked dirty . Not even busy and I and another customer asked for soda and at the time they said the soda machine wasn't working because they had to put soda in it but all of them were empty, not even busy. No one even doing anything. How is that even possible? I've done give this place 2x times a try, and every time it's been a horrible experience, I don't understand why they don't get someone in there and make it better come on now. Even when trying to place an order, I was like told them what I wanted that I would like the mill please and yet again, the employee was like huh, so I had to repeat it again and after I had told them they were like do you want to make that a meal and I was like yes, for the third time and yet again I was asked the same question. Like um ok I WOULD LIKE THIS PLEASE and then when they said about the soda and I was ok tea oh we have to make it ok NEVER MIND........ WORST EVER DONT GO HERE THEY ALSO HAVE MOLD ON SOME OF THERE FOOD AND WHEN YOU SAY SOMETHING THEY TRY TO SAY OH AVOCADO MUST HAVE GOT ON UM NO.... DO I LOOK STUPID 👀 I KNOW WHAY MOLD LOOKS LIKE WOST IF I COULD GIVE ZERO STARS I SO WOULD.

Literally just left here told the girl 2 times about ketchup and she still didn’t put it in bags smh!! I don’t understand why they just don’t put it in bags smh

Worse drive thru experience. Waited 30 minutes and there were only 2 cars in front of me and when I finally was able to order I was told they are not serving breakfast at the moment. When I asked why not she stated because they had several people call in. I guess it takes more people to make a sausage and biscuit than it does to make a burger and fries 😄 .

The black male manager is super sassy and has a mad face when ordering on top of the order always being wrong. Asked for a #1 and I they gave me a Whataburger junior. Asked for The meal wings and the Mexican worker was going to give me the ranch and the black manager stopped him and made him charge me for the ranch

This location is horrible from start to finish. Pulled up to place an order wait was 15 min I asked Ms. Patricia what was hold up she tells me she was on break. You are the manager but whatever. Then i order my food with very specific details then she repeated back to me and they still made it incorrect. Then they been out of shakes for a week what kind of establishment is this where you are a big food chain that you have these sort of issues. Patricia A. Needs to know how to use customer service problems when you mess up on a customer’s meal and they get back in line, with 8 cars in the line and I get back to the window you either comp the meal or offer your customer a free next visit for any inconvenience you may have caused them. FYI

I arrived at 5:30 with only one vehicle in front of me. It took a few minutes just to place their order. Once my order was placed, it took about ten minutes for the previous vehicle to receive their order. Once I arrived at the window, the cashier confirmed my order and proceeded with the payment transaction. It then took about five minutes for them to place my order at the window but not give it to me. Finally, another male employee handed me my food and asked if there was anything else I was waiting for. I responded that I was still waiting for my coffee when he gave me a confused look and asked, “have you not received it yet?”. I replied that I have not received it yet while pointing to my empty cup holder in my car. At this time the cashier went to get the coffee which took another five minutes as she went behind to lobby counter to look for something. Finally, she came back to hand me the coffee and asked if there was anything else I needed. My initial thought was, “maybe the last 20 minutes of my life back”, but I replied with a simple “no” and sped off. There were no other customers to tend to and with the exception of the other customer before me, there is no excuse as to why it should take over 20 minutes for a simple drive-through breakfast order. There needs to be some training at this facility. I will not be returning to this location.

I love Whataburger, but this has to be the worst fast food location I’ve ever been to. I’ve given them many chances due to them being in a convenient location for me. Out of the 4-5 time I’ve been here there’s always problems. Always take forever to get your order out, Drinks always taste watered down and nasty, onion rings and fries always over cooked and hard. Most recient visit I got biscuits and gravy, gravy was runny with grease floating on top, and looked like multiple eye lashes in it.

This is by far the worst Whataburger I’ve ever been too. I work down the road and they are all in slow mode. Tell me where you think it’s ok to give a breakfast sandwich so burnt. It’s ridiculous and they do not care. They are only there for a paycheck.

Took 3 X's to get 1 breakfast sandwich right. The Mgr agru about what I heard the person taking my order said. VERY UNPROFESSIONAL.

Went through the drive through and a girl named Jessica took my order. When I got to the window she took my card to pay for the food but took a long time with my card. 30 minutes later I check my bank statements for there to be a charge for my food and a $250 charge for Coach!!! I know it had to be her cause I am very careful with where I put my card information. I’m guessing she took a while with my card cause she was using it to buy her stuff!!! When I talked to my bank they said only the card info got compromised and that it didn’t look like someone hacked into my account

Now if you gone take forever in the drive thru at least give me fresh food! Last nights chicken on a brick hard biscuit.

I don’t know what happened here, used to be the BEST whataburger around! Now… they mess up EVERY mobile order and our fries are always COLD.. like cold! We don’t live but 3 mins away from you guys.. BK fries are always HOT so there’s no excuse. Whatever yall changed… CHANGE IT BACK!!!

I ordered 3 shakes on DoorDash & was not given to me. Driver said the store didn’t give him any. 🙄🙄🙄

I came in Saturday/Sunday morning through the drive through. I ordered 2 large meals well over $20 worth! I only had cash to pay. And the black manager at the window wouldn’t take my money. He didn’t even want to check it before rejecting it. He was very rude i had to drive to y'alls other location on I-10East. & Freeport st. Where they were very kind and took my money!

I accidentally spilled my drink at the lobby. I went and informed the guy in the register and he literally punched the wall. He huffed and puffed about the whole situation. I literally tried my best to clean it with napkins but of course that was going to pick up the spill quickly. He was not nice at all and made me feel very uncomfortable. I’m always very understanding when it comes to customer service but this action really took it too far.

Shit service always mixing up orders

Rude customer service they will pull you up and dont tell you what ur waiting for and to top of off they shut the window in ur face and ignore you

This is my 3rd time coming here and being given terrible service the 1st it was night the guy in windows had a horrible attitude the 2nd waited 20 minutes fries were old brown and old looking and 3rd waited 15 minutes and fries were cold and old. 3 strikes your out for me. This place used to be good. I used to go there to eat and study during my Masters program. I'm not sure what happened, but don't waste your time or money.

They forgot to put the patty on my breakfast burger this morning. Didn't see until I got home from the drive thru. How do you just forget a whole dang PATTY on a BURGER?

Slow terribly slow I ordered just a sandwich waited in line for more than 30 minutes no one's in the drive-thru line when I came here slow terribly slow

Terrible food and customer service stopped by today 3/1 they gave me a soggy burger with an eyelash on it instantly put food in trash and they always take a long time with order even if it isn’t a line. Will not visit this location again!

Food was fast food level good, but the service was RUDE. I had been avoiding this location for a while, decided to try it again. Seriously disappointed 😞 Hey whataburger DO BETTER!!

They act like they dont wanna be there. They should all quit and go do construction. Garbage!

Tired_lime

I usually love this place, there used to be someone on night shift that I think was named David, he was always very kind and talkative. Well recently I noticed he hasn't been there and instead it was this man named Kevin. And I just have to say kevin is one of the nastiest and rudest people I have met. I've been basically completely avoiding this place since he first started. I finally went again tonight and again he was just completely horrible. He got my order wrong along with having an awful attitude.

Steph Rey

Poor costumer service, I called to make a complaint to the “manager”. Which wouldn’t even call her the manager , she got defense & even if she was in the right there’s a way u communicate things. Getting all defensive & calling me “baby” on the phone. Both her & Hispanic girl on drive thru should be fired

Evi G

Absolute shit service. Never had any good experiences here and I've been multiple times different hours of the day. But today really cut it, not only was the wait time ridiculous (i was the only one in the drive thru) but they got my order very very wrong and sealed the bag, I figured they got it right as I was the only one there so I drove home to find out they gave me the part of my meal but not the full set or the condiments I PAID FOR. AT LEAST IF YOU GET IT WRONG DONT CHARGE IT. My order was: A Party melt with fries a drink and a honey bbq sauce nothing to complicated but I was given just a drink, sandwich no fries or condiments

Cody Sanders

Stay away from this whataburger 20 minutes in the drive through with no other customers here 8am on Sunday. Employees just standing around.

Gabriel Alvarez

Terrible service, I had always attended this place and everything was very good with my orders through the mobil app. But today I made my order anyway so that everything is faster and I had to wait more than 20 minutes in the curbside parking lot #3 because supposedly the person who prepares the drinks (the new frosted berry and prickly pear drinks) could not prepare them, maybe it would be the first time doing that I don’t know. And that was the reason why at the time they delivered our food was completely cold, which seems to me a great lack of respect for the customer and professionalism on the part of the restaurant. Suggestion they need more capable people to do the work I think we all deserve the best attention since it is something that is being paid for it is not given away Schedules and date 5:29 pm 11/17/2025 Order 2023900

Brian Bellard

You have to keep it simple for these people. Don't order more than one meal at a time or different sizes because they will screw it. Tried to order multiple meals for coworkers and everything was mixed up.

Rodolfo Alejandro

Just not worth it anymore, quality, service and almost everything is different at each location and most are just poor. Had to order grilled jalapenos twice because they put a few the first time. Second order took 10 minutes to get. First set weren't even grilled, even after they asked me. Really cold bun which sucks. I'm just not going to waste money here anymore

marie bruner

Drive thru cashier has an attitude problem, manager doesn’t seem to want customers to be happy, and I specifically told them that I have an egg allergy and can not have mayo or mayo based sauces, I understand that accidents happen, but to be rude about putting sauce on my sandwich was uncalled for. It’s not just a dislike of eggs or mayo, I have an actual life and death allergy to eggs that includes mayonnaise. That includes the special sauces that are made with mayonnaise. Never have I been treated so badly by so many employees

Adam Blanchard

Worst whataburger in town. They always mess up your order and the foods cold. They don’t put any ice in your drink, the fries and burgers are soggy and cold. This place doesn’t deserve the whataburger name.

Carlos Cisneros

Usually good spot for drive tru but I came Sunday night 7/27 and there was no one in drive tru to talk tru the speaker waited 5 mins with no answer so I went inside no problem but they started taking orders in drive tru once I came in just my luck 🙂

J P

I thought the cashier seemed to be rude while I was ordering drive thru. I felt uncomfortable and awkward and didn't know what to do, later the cashier apologized at the window for the misunderstanding but I just wanted to take my food and leave. Another lady tried talking to me but I already felt annoyed by then. Food was good but service wise should do better. Sadly will not be coming back anymore.

Cherry Snelly

Usually I am very understanding when it comes to long waits at fast food locations, though this place was completely unacceptable. I made an order online 5-7 minutes prior to showing up, and whenever I walked in and told an employee I was here for an online pickup, she said they were just working on it. I then had to wait 29 minutes from the time they received my order, to get my food, and during the 20 minutes waiting there for my food, it wasn’t any better. I saw two employees on their phones in plain sight, one man gotten his order wrong walking in after me, and both managers present weren’t doing anything. I had to get up and ask a manager for the progress of my food just for them to ask if I had told anyone. I told them I did, and then said who I told, and the manager and that employee proceeded to argue in front of me. With the fact that there was only one guy in dining before me, and one after and one drive-thru, they very well weren’t in a rush. For the time I waited for a single meal that I ordered ahead of time, I am very disappointed. I shouldn’t have to wait nearly half an hour for fast food while there is four in-shop employees present, and two managers on site as well. I would honestly avoid this Whataburger and go to the one on Wallisville.

Caitlyn Nelson

This location has really gone to crap….us to be they were good fresh fries hot Meals but the last 3/4 times I’ve gone fries are always cold and hard I ordered chicken strips this time and they taste like burnt grease. I called to inform them maybe they need to change there grease and the lady who answered didn’t even try to make it right I spent 40$ on 3 meals. This will be the last time I go to this location. Chicken strips aren’t even as big as my finger they’re small the burger I ordered was cold.

love11226

The CSR was rude The food was burnt and it took a long time to even get to us. Maybe they were taking their time burning it. Either way, I regret wasting my nearly $25 on such bad service.

Stacey Jenny

I visited the Whataburger restaurant at 15811 I-10 East Channelview Texas 77530 at 4:46 a.m. this morning the cashier was Kevin B he was very very rude very disrespectful and got angry with me and had a very bad attitude towards me when I had to change my order then he tried to charge me for something that I did not have and got mad when I told him or corrected him and he argued with me that I was wrong and it was clear he was in the wrong about the amount I was charged it took at least 15-20 minutes in the drive-through and the biscuits that I ordered were dark brown almost completely burnt hard and just horribly disgusting there's not enough gravy and sausage to wet those enough to be able to eat them and when I got home I was missing one of my sausage biscuit and gravy orders then when I called in the same man Kevin B tried to argue with me about me not having one of my orders and then said can you come back in once again realizing he was in the wrong I was very upset and it was very stressful and I am just displeased with his actions and I was scared to even accept the offer for me to come back and get my meal scared he was going to do something to it and sabotage it

Lorrie Shutts

Disappointed with the food here. I waited close to 30 minutes and got an extremely soupy and unappetizing gravy. I do not recommend eating at this store.