Great coffee and service was very pleasant. Coffee is a lot better than Starbucks and Caprese sandwich is the best sandwich on the menu.

Great place cleaning got white chocolate mocha latte definitely better than Starbucks.

1st time there in general having coffee bean and I'm for sure going back. Way better than Starbucks..

Good coffee good Tea nice atmosphere, Friendly employees, I like to coffee better than Starbucks. Also they have tasty teas

Coffee is always great and does not have the burnt flavor. Love their original Ice Blendeds

Best barrista found for Americanos, and truly using "cold brew" coffee when ordering novelty drinks labeled such. You can tell the difference!

I went to 2 Starbucks trying to find a place to get some work done on my laptop, and they weren’t set up for that, this location is spacious and beautiful. Great place to get some work done when you’re traveling or visiting!!!

Hard to find a good coffee place in USA as I am spoilt coming from Melbourne Australia. But the guys at this place made an awsome caffe Latte!!

My favorite Coffee Bean to go ever in all of LA!! Very clean and has drive -thru and fast good service love it! 5 Stars!! Convenient location.

It is honestly the best place to go do work free wi-fi. The customer service is great and your order is ready in less than 10 minutes. It's peaceful and quiet

I love them over Starbucks any day, and try the blended drinks they're to die for. Promise you'll never drink another Starbucks frappuccino trust me.

Honestly ome of the best places to get an ice coffee. I would always get hazel but or vanilla ice coffee. One of my favorites drinks from coffee bean. Totally better than star buck, in my opinion of course. Highly recommend this place.

Order here all the time. The crew does a good job.

This location provided excellent service the last time I went. The beverage choices are endless and yummy,the desert was phenomenal. Delicious 😋✨. It's been awhile since I went, time for anothee visit! 😁👍🏼

First time trying coffe and cold teas; AMAZING flavor/fast service!!! Highly recommended !!!

First time here. The barista was very patient and helpful. Got a regular sized Hazelnut Iced Blended drink with oatmilk. It's tasty.

Quickest detour by Google Map. Convenient drive thru. Hot day so went with 32fl oz. My favorite drink. Hopping back on freeway to continue with my route. Driving with A/C on and a cold drink. Loving it.

Good coffee and light breakfast with a smile. Next to Costco and Costco Gasoline.

+3

Omg, finally happy to have found a great place that did blended drinks... we had called many places and only found one other... but this one was amazing!!!!

+1

I went through the drive-through and the staff members were very kind and patient. They answered all my questions and gave me plenty of time to go over my options. I got the new mango ice blended drink 10/10 recommend, the vanilla they add to it balances out the mango and doesn't make it overly sweet. My order was quickly dispatched. I will however say that the drive-through is very narrow making it difficult for bigger cars to open up too much.

I really like this place :) The times I've been there it's been calm. The pumpkin spice ice blended latte is BOMB ! It has an authentic pumpkin flavor unlike other places that have a more syrup based taste. I am anxiously waiting for Fall to come around again so I can have my latte :)

Friendliest location I have visited. I asked for hot tea recommendations and was even given a sample to try. The space is also good for team meetings or a quick business lunch. Keep up the great customer service, will def return.

They have a large room where you can enjoy your coffee or tea and snack. I was traveling home to Orange County from Lancaster and the traffic was terrible and I was hot and thirsty. So I pulled off the freeway and had a refreshing stop here to refuel and recharge from the weariness of traveling in heavy traffic. The staff who waited on me were friendly and accommodating to my special requests which I truly appreciated.

Consistently good coffee drinks, prompt service, clean restaurant

The lady who taking my order was nice, and helped me decide which ice coffee to get. I got the vitmenaise cold brew. Strong and effective 💪.

Great place, always helpful and fast service, and the stuff is really good. Their rewards and point programs are also really nice, and are pretty generous in how many rewards you get. The speed of which your order is completed varies somewhat, but is usually very good. The prices are okay on some things, but others are a bit high, but it's usually on items that are not always offered. Overall great coffee place.

Today I was blessed with this beautiful young lady named Sam at the drive thru. I forgot my debit card, but I have Apple Pay on my phone. I kept hearing it beep 3x while trying to pay. She ended up saying it’s okay and paid for my order. Wonder young lady! She saved me with coffee and a snack for work without even know I was running late. Thank you Sam for saving the day! I will come back to pay you Sam 😊 Overall this location has great customer service, always clean, and when I ask for extra cookies they do know what extra is 👍🏼

Spot right behind Farmer Boys and the Costco gasoline. Only thing that stood out to me was they don’t skimp on the drinks! They fill it up to the rim which is awesome!!!! (the teas anyways). But will def be back!

Coffee Bean & Tea Leaf. Have been around for many years and older than Starbucks. My wife and I enjoy Coffee Bean very much it's better than Starbucks. Just depend who makes the coffee and the drinks my wife like their white and hot chocolate better than Starbucks.

Coffee Bean > Starbucks. Always said that. This location in particular, however, definitely takes care of their customers. The drinks are handcrafted with detail, not rushed and shelled out like a SB, you will wait to get your drink, but it is worth it TRUST ME. At a Starbucks you always see drinks pile up because of how fast they do it; here they're scattered because of the time it takes and that's what makes it taste phenomenal. And it's a $5 Large, you can't beat that.

Very friendly Got a tea latte and it was delicious just what I needed for the day

Of all the coffee chains, this is my favorite without question. My sincere hope is that they grow to other states so I can have one closer to home.

Lizeth Lopez

I went through the drive-through and the staff members were very kind and patient. They answered all my questions and gave me plenty of time to go over my options. I got the new mango ice blended drink 10/10 recommend, the vanilla they add to it balances out the mango and doesn't make it overly sweet. My order was quickly dispatched. I will however say that the drive-through is very narrow making it difficult for bigger cars to open up too much.

Casey “brighteyes21gem” Fuller

Omg, finally happy to have found a great place that did blended drinks... we had called many places and only found one other... but this one was amazing!!!!

Dr. Abdullah AlHomeadan

Good coffee and light breakfast with a smile. Next to Costco and Costco Gasoline.

Kimmie

Quickest detour by Google Map. Convenient drive thru. Hot day so went with 32fl oz. My favorite drink. Hopping back on freeway to continue with my route. Driving with A/C on and a cold drink. Loving it.

Terrie M

First time here. The barista was very patient and helpful. Got a regular sized Hazelnut Iced Blended drink with oatmilk. It's tasty.

Ken Miller

Of all the coffee chains, this is my favorite without question. My sincere hope is that they grow to other states so I can have one closer to home.

Becky Campbell

Consistently good coffee drinks, prompt service, clean restaurant

Not a busy location. Clean and good service. Very spacious and not very loud. Offers outside seating and it's close to the 5 freeway.

I like it way better than Starbucks. More selection and you won't get a coffee cup with your name misspelled.

This place is okay. I get my coffee and get out. Normal its quick and easy. Today it took them a little longer then normal.

Have a quick meeting at this location, and new recruit Rosa was taking my order and it took a while waiting only unfortunately because she was basically manning the front register by herself while other people on staff were taken care of other orders through the drive-thru. Before she got to me she had a hard time with a gentleman that was from the Far East territory and didn't speak English very well, and she had a hard time trying to accommodate his order as far as did they need room for cream or sugar or anything for the coffees and such that he ordered. Like a good sport I did ask her to take a breath because I knew that that guest was a hassle and someone should have helped her out or she should have asked for help to not have the line hold up. No matter what time of day Noor day of the week, if you got a trainee run in the line there should always be someone having her back so that the line doesn't get held up like that.

Coffee was great; space was fine, though the AC was weak. Also there was only a single male bathroom and a single female bathroom. Consequently there was a line for one bathroom or the other the entire time I was there. Why not just make both bathrooms gender neutral?

I tried their cookies and cream iced blended drink, it tasted ok, they add cookie pieces, and matcha greeen tea iced drink was good. They're blended enough and have like a powdery taste.

First time trying Coffee Bean. It was actually pretty good.

Good coffee shop, enough space inside the coffee shop. Good service!!

+5

If you looking for any drink coffe or tea this is the good place.

I like coming here for a quick pick me up. They can get pretty busy but are good about keeping orders timely. I wish they would put labels on the drinks so you know exactly what you ordered.

Okay this place has came back up, this is an update and they can deliver deliciousness conservatively and classy like. Very cool crowd of awesome workers and the drinks make the winter a breeze. Better than Downey location,

Ali

Good coffee shop, enough space inside the coffee shop. Good service!!

j rue

If you looking for any drink coffe or tea this is the good place.

This is my least favorite location. The cashier tends to have an attitude and 1/3 of the time they get the order wrong and have to remake the drink.

I ordered for delivery today not long ago and I ordered 2 drinks with a double chocolate muffin, I did not receive a muffin or any substitute for it!

I think their coffee is stronger than starbucks so i always get a half & half here. Their Wifi just flat out sucks. you will find plenty of people here using their cellphones as a hotspot so don't come thinking their wifi is good. Service is fast, employees are always nice. Very comfy and chill here.

I used to come to this Coffee Bean frequently, but recently it hasn’t felt as clean. There are often flies around, and the furniture appears worn and dirty. I usually sit on the long bench, but lately, I’ve noticed it makes me feel a bit itchy. It would also be great if there were more charging outlets available, especially for the tables in the middle.

Baristas need to be more professional as far as feeling free to have full on conversations when a customers walks in. It makes the atmosphere feel unwelcoming. I understand they’re working on others drinks, but saying “welcome” or “I’ll be right with you” makes all the difference.

Kimberly Ramirez

I ordered for delivery today not long ago and I ordered 2 drinks with a double chocolate muffin, I did not receive a muffin or any substitute for it!

Dirty bathrooms and no toilet paper, paper towels or any kind of paper in bathroom. Coffee not good. Tasted like old sewer water. Can not recommend. I still give it 2 star due to the friendly staff..

Drive thru woman was already annoyed🤷‍♀️ My coffee was not even warm..blueberry scones were dry...not my usually good experience this time...sorry guys maybe because it was Monday early 7am morning.

I have been a coffee drinker since I was a child, and I know that when you put the pot on to make the coffee, let it finish making it and never serve it until it is completely cooked because otherwise your coffee, even if it is of good quality, will taste horrible and too strong that should never be done because it is a sin, and that is what happened to me here. I hope the manager knows how to train them on how to make a good coffee.

First of all, I don't get why people like CBTL, coffee's dont taste the way they used to years ago. Seconsly, ordered two small coffees at this location, and I got half a cup each (not exaggerating), they ran out of coffee and tried to even out the cups. At Starbucks, i wouldn't have been charged after being made to wait for coffee. 3rdly, this location doesn't use points from the CBTL app.

Went through the drive thru and ended up waiting way to long to get my drink. When the employee finally opened the window they were confused about my drink and if I had actually ordered. Will give them another try if I'm ever in the area but 2 starts for now.

I don’t usually come to Coffee Bean and sadly, it’ll probably be my last. The girl who helped us was not friendly and seemed annoyed when I asked to make a small change to my order. If someone doesn’t like dealing with people, maybe this isn’t the right job. I’ll stick to Starbucks.

75% of the time they are out of whipped cream. It costs extra but if you order through the app you go pick it up and they just say sorry we are out here’s your drink.

I had only been here twice. First time would be a year ago for a cookies and cream. Now, I had recently visited again about a week ago. Very rude staff, and very easily offended. All but one, Patric was extremely lively and helpful. He seemed to be running the whole show, while the other girls looked lost. Does the manager hire pretty faces, just to stand around and have a rude attitude? I work nearby and was very astonished at the AMAZING service I received from Patric. When I work Black Friday, the only reason I will visit is because of Patric, and that alone. I came in with a bad impression, and left in a better mood just because of that one employee. HE should be the manager. He shows initiative, determination, is well organized, and most of all has good communication skills. Plus, he made my drink way better than any of the girls could’ve made it. Thanks again Patric. Stay blessed!

Unfortunately had a bad experience here today. Ordered online, picked up inside, but the order was wrong, and had to drive back to get it fixed. 2nd order was fine, but lid on the drink was not properly secured (possibly wrong size for the 32 oz cup) and so popped off and spilled as soon as the drink was placed on a tabled, getting several electronics wet.

Rosy Oros

I don’t usually come to Coffee Bean and sadly, it’ll probably be my last. The girl who helped us was not friendly and seemed annoyed when I asked to make a small change to my order. If someone doesn’t like dealing with people, maybe this isn’t the right job. I’ll stick to Starbucks.

30 minutes in the drive thru and there were only 4 cars. Slowest drive thru ever. Inefficient system.

Terrible service. I asked for a specific drink n they made me a mango cold brew thinking I wouldn’t notice. If u can’t make the drink right then jus say that.

Need to train your employees some customer service skills or at least to get a drink order right after repeating it 3 times... And there's a girl who works the drive thru window who gives me and other ppl the creeps.

It’s a hit and miss. Simple orders big mistakes. Sometimes they get it right when I order through Uber eats. But most of the time they get my order wrong.

lacking experience overall, their drinks tasted of onion and refrigerator, their pastries were dry and stale and not even “warming them up” helped their appeal

Everything good at this place but you can't get in costco gas line won't let you get in to pickup coffee ☕️

The sad atmosphere and customer service sucks horrible representation for the company.

Nice place, but their hours are not consistent with their website or their posted sign outside. They closed at 8:30 instead of 10pm (website), or 9:30pm (sign outside)

Does not take time to make the drinks correctly. It taste terrible; too much ice and not enough flavor. Never come back again.

Worst customer service ever !! Not that you only get a cold face when you walk in but they always seem to mess up your order as well . Very disappointed

The employees all were in a bad mood or something. I even gave a tip after the way she spoke with no smile or any help. Than when the coffee came i asked which one was which and they replied rudely like i waa supposed to know which one is which with no label. Than i get my pastries and asked the employee for a fork who was standing there and she acted like she didnt hear me

I visited this Coffee Bean and they took the time to post signs saying no Men’s Room Men not allowed in Women’s room! They direct yo to the Farmer Boys? What the hell Coffee Bean that’s so ridiculous! Illegal as well just hung up with the Commerce City Inspectors! They took a complaint and will investigate the violations of the public health codes and Commerce Municipal Code!

If you want incredibly rude and discriminating treatment ask for BRIAN. Claims he is the manager but is not manager material. Go to any coffee store other that this horribly managed location. All I requested was a blended decaf coffee with honey and Brian treated me with undue disrespect.

Really bad customer service. I called this location several times and did not receive an answer. When I finally went to the location the staff were rude and did not make my order right. Hire some better people who can manage this location!

If your running late don’t make this stop! Usually a miss in the drive thru expect to be there a while. only 3 cars can take about 15-20 minutes. And you should expect your drink to be made after you pay at the window

After I had my coffee and breakfast in and left tips in my payment I ask for cube off water tab water thy want too charg for water belive that no wonder this company most of there location out of business no competition with Starbucks coz thy don't know any thing about business stupid mangers and management Starbucks for ever

Paid for mocha blended with oat milk and no whipped cream , received whipped cream , staff wiped off whipped cream instead of making a drink. Left voicemail requesting a replacement , waiting to hear back since no one picks up the phone .

Bought a matcha latte I paid more for matcha to get a cup of milk. I told the girl the color looks different than usual and she said it has the extra matcha on it. Drinking a glass of vanilla milk for 8 dollars 🤣🤣

This was the first time I visited this location and unfortunately it was not a good experience. They have aggressive looking signs posted up outside saying no mask no service, this can be communicated in a much nicer way. I was very surprised that this was allowed at a coffee bean. The location did not look clean and my drink was completely wrong. I tried to go in and fix it but the lobby is closed and the drive-thru was too long to get back in line.

We stooped by to grab drinks during a road trip. All the employees (with no exception) seemed very sad and not happy working there. :(((( I almost felt bad for them. I just think that poeple who works with costumers and provide service should be nice and kind- this is not the vibe we got 🤔

God, I mean seriously. I feel like they have a lot of turnover here so they don't properly train people. I was in the drive through line for over twenty minutes and even after I paid had to wait with nobody in front of me. Get it together coffee bean, that's probably why most prefer the mermaid coffee.

I have come to this location at least 3 times and last night I had to wait in the drive thru for 20 minutes for 1 single simple drink to be made. The barista a heavy set younger Latina girl was making everyone’s drinks except for mine when I was literally next in the drive thru line. It made no sense. And the other barista inside, an older Latina lady with black hair was standing inside chatting with 2 people while there was a line of cars waiting for drinks at 8:30PM. I expressed that was late to work and was very upset with the wait. She really should have just given me the drink because the wait made no sense. I mean for an Americano? I didn’t understand why the barista was making my drink last when I was already at the window. I must have waiting at least 10 minutes at the window and an additional 10 minutes before that. I will not be coming back here. I hope management knows that the two women were horrible at time management and lacked customer service. Not once did the heavy set Latina girl come over to apologize for the wait, she just kept making drink after drink and none of them were mine. Please remove them from the nite shift! It should NEVER take 20 minutes to make a drink!

We ordered coffe with my friends right now, and It taste sooo bad that we cannot even drink it

The girl running the bar on the morning shift was so mean and upset over her own mistake. She never acknowledged me once or apologized which is fine if I was rude or mean to her over HER mistake but I wasn’t. I just asked if the drink was a matcha because I had ordered a dry americano and the drink looked like a matcha. She then snatched the incorrect drink like if I was planning to take it. I felt as if the other workers were talking about me the girl running the register was very sweet though.

This is the worst coffee bean and sadly it is the closest to me. The service here has been declining over the years. It takes so long to get your order even when you place it thru the app. The staff takes long to acknowledge you. Their system is constantly “down” and will not allow you to use the app for rewards or to pay. I had a concern today because I ordered two items thru the app and one wasn’t available but they didn’t let me know. So I was standing there for over 10 min until I asked what the issue was. I was offered a different item or a refund, I took a different item still more time went on, customers who came in after me were all receiving their orders and I was just standing there. I asked to speak to the manager and again I was asked if I would like a different item or a refund, by this point I felt so unseen that I asked for a refund. This is no way to treat customers. Avoid this location, the staff here does not care about you and they have no sense of work ethic.

I like the coffee more than the competition, unfortunately the customer service at the drive thru in the early morning is not very friendly. Today was the worst yet, when I tried the coffee and noticed no sweetener as requested. I asked politely if they added it and I got in return a doses of attitude. Like I said, I like the coffee there but it is too early for anger, management should train their employees for customer service and get rid of the members that just hate their jobs.

Such a bummer. I never go to Coffee Bean. I usually go to Starbucks out of convenience, but decided to come here instead. Got to the drive through at 6:15am on a Friday. Was the third car in line. Waited about 15 minutes only to realize it’s closed. No sign, no nothing. Cars can’t even see the storefront to realize it’s closed. Google says open, website says open. Now I’m late to work because I was stuck in the drive through, and have no coffee. Rough start to my morning.

I went to get some coffee and breakfast. I love the coffee and bagels. They didn't have decaf coffee made, by the time I reached the drive thru window, my coffee was ready. As I was preparing it, it looked really dark. I tasted it and it was potent and bitter. It was horrible. In my experience, giving the customer the first drip of coffee most likely, will result in dark coffee and coffee grounds. It's better to give customers coffee after the first drip. The breakfast was bad too. Cafeteria food tastes better. I do not recommend this place to anyone.

Wouldn’t recommend coffee bean. It has similar problems to starbucks of being too sweet. We ordered a “lightened” matcha latte meaning its less sweet and it still tasted like pure syrupy sugar. Recommend blue bottle or boy and the bear if you don’t want to vomit from drinks being too sweet. I’m guessing they are afraid to put less sugar because you would notice there’s hardly any matcha and it would taste watery or just taste like the milk that’s added which is still preferrable to drinking syrup.

I was here to pick up an uber order, no greeting and then when I went up to the counter no one came over to assist me. The girl just kept staring at me. This is not good customer service. I would never spend my money here.

This coffee bean makes a really bad coffee. When we told them that the taste was completely off and didn’t even taste like real coffee, they just said there was nothing they could do about it. They didn’t take our complaint seriously at all; it seemed totally normal to them.

I felt like a pumpkin drink, Starbucks doesn't have them yet, Google said they do. When I got to the drive thru I was told I couldn't get one without the app. Reluctantly I was willing to download it. When I got to the window she told me I had to sign up for an account and then go back through the drive thru and get in line again when I was ready. I said it's too much trouble, forget it. Be careful how picky you get with people who are willing to give you their money. This is a horrible policy and I will never go back.

The coffee is hit and miss, but the service is terrible. The young lady at the window at 1:30 3/31/25 was rushing when taking the order at the drive through, took forever to attend the window, took even longer to get me my drink. I then had to wait for her to finish her conversation before she handed me my muffin that she was holding at the window for at least a good minute. Rude and no customer connection training.

M J

Bought a matcha latte I paid more for matcha to get a cup of milk. I told the girl the color looks different than usual and she said it has the extra matcha on it. Drinking a glass of vanilla milk for 8 dollars 🤣🤣

Brenda Castellanos

Paid for mocha blended with oat milk and no whipped cream , received whipped cream , staff wiped off whipped cream instead of making a drink. Left voicemail requesting a replacement , waiting to hear back since no one picks up the phone .

Dalton

Wouldn’t recommend coffee bean. It has similar problems to starbucks of being too sweet. We ordered a “lightened” matcha latte meaning its less sweet and it still tasted like pure syrupy sugar. Recommend blue bottle or boy and the bear if you don’t want to vomit from drinks being too sweet. I’m guessing they are afraid to put less sugar because you would notice there’s hardly any matcha and it would taste watery or just taste like the milk that’s added which is still preferrable to drinking syrup.

Rebecca Zuniga

I was here to pick up an uber order, no greeting and then when I went up to the counter no one came over to assist me. The girl just kept staring at me. This is not good customer service. I would never spend my money here.

Maryam Gilani

This coffee bean makes a really bad coffee. When we told them that the taste was completely off and didn’t even taste like real coffee, they just said there was nothing they could do about it. They didn’t take our complaint seriously at all; it seemed totally normal to them.

Rojin Shahabi

We ordered coffe with my friends right now, and It taste sooo bad that we cannot even drink it

Kenneth Griffen

I felt like a pumpkin drink, Starbucks doesn't have them yet, Google said they do. When I got to the drive thru I was told I couldn't get one without the app. Reluctantly I was willing to download it. When I got to the window she told me I had to sign up for an account and then go back through the drive thru and get in line again when I was ready. I said it's too much trouble, forget it. Be careful how picky you get with people who are willing to give you their money. This is a horrible policy and I will never go back.

Lannie Beauty Supply

I have come to this location at least 3 times and last night I had to wait in the drive thru for 20 minutes for 1 single simple drink to be made. The barista a heavy set younger Latina girl was making everyone’s drinks except for mine when I was literally next in the drive thru line. It made no sense. And the other barista inside, an older Latina lady with black hair was standing inside chatting with 2 people while there was a line of cars waiting for drinks at 8:30PM. I expressed that was late to work and was very upset with the wait. She really should have just given me the drink because the wait made no sense. I mean for an Americano? I didn’t understand why the barista was making my drink last when I was already at the window. I must have waiting at least 10 minutes at the window and an additional 10 minutes before that. I will not be coming back here. I hope management knows that the two women were horrible at time management and lacked customer service. Not once did the heavy set Latina girl come over to apologize for the wait, she just kept making drink after drink and none of them were mine. Please remove them from the nite shift! It should NEVER take 20 minutes to make a drink!

Vanessa Stinnett

The coffee is hit and miss, but the service is terrible. The young lady at the window at 1:30 3/31/25 was rushing when taking the order at the drive through, took forever to attend the window, took even longer to get me my drink. I then had to wait for her to finish her conversation before she handed me my muffin that she was holding at the window for at least a good minute. Rude and no customer connection training.