Lucinda Avalos

The chick-fil-A strips are very good and a decent size/portion. Fries were hot and fresh. The staff is friendly.

Amanda Seidel

Ordered in app & went in to grab. Cheese never melts because chicken isn't hot enough but this seems to be the case at every CFA

Chloe Lynn

I came by one day to get some food before I headed out of town. The person taking my order in the drive thru, Lizzy was so sweet. she’s the only reason I’m not completely giving the service zero stars. She had a smile on her face even with how cold it was outside. She asked if I had the app which I always forget to scan. I’m not great with the app but she showed me how to redeem rewards. I was so pleased with the first half of the service that when I got to the window and the guy named Johnathon completely forgot my sauces I was surprised. I get it was a rush but why ask if you aren’t going to put the effort into making sure I receive my sauces.

Matt Dupre

Clean restaurant good food and polite staff. Dive thru was super busy but inside was easier and faster

DeAndre Adamich

Fast service. Nice workers. The only issue is that the bun we got was extremely stale, and they forgot all of our sauce packets we requested.

Tori Quinn

Place is very dirty, Rugs not vacuumed Counters filthy, tables are not clean and it looks like the floor have not been swept , Kids play-station very filthy in general. I’m super sad, my family really enjoyed this place when it opened,,, Please keep it clean for all of us that love this place.

Jose

They gave me my things with any kind of sauce at all! Don't trust the service on the Drive thru.

Elena Marsh

I’m extremely disappointed with the behavior I witnessed from two employees at this Chick-fil-A. A team member named Ashley made several inappropriate remarks about my husband, openly saying how “hot” he was while he was standing right there. Her comments were disrespectful, uncalled for, and made him feel very uncomfortable. What’s even worse is that Ruth, the supervisor, was also involved and allowed this kind of behavior to happen. Every time I’ve come in and she’s been on shift, there’s always an issue, whether it’s her attitude, tone, or lack of professionalism. Both employees showed zero respect for customers or the people around them. Because of this experience, my husband and I will not be returning to this location. I truly hope management takes this matter seriously and holds their staff accountable for creating such an uncomfortable environment.

Rhonda

There’s a team leader by the name of Kyana at the Del Rio, TX Chick-fil-A. She has been very rude toward both guests and team members, as I have seen from my own point of view in the drive-thru and dining room. Her attitude creates an uncomfortable environment and does not reflect the friendly and respectful service Chick-fil-A is known for. This behavior creates a negative atmosphere that goes against Chick-fil-A’s values of kindness and excellent customer service. Additionally, when orders are incorrect, she refuses to fix them or assist customers properly, which causes even more frustration—not just for me, but for several other guests as well. I hope this issue is looked into seriously, as it’s affecting the overall experience at this location. Honestly, I don’t think her operations directors should allow her to remain in the position she’s in, and I hope Chick-fil-A Del Rio does better moving forward!

Grouse K9

Wow, this was a miss! One of my favorite brands/chains and finally found a location that was off. The service was the usual exceptional quality. However the chicken sandwich was way sub-par than what I typically get. Not only that but it had this weird rubbery cross between under-cooked (see pink pic) and chewy over cooked. Gross! I'd try again hoping it was a one time thing, but definitely not what I waited a while in line for.