Esmeralda Huerta

I placed an order to go, they told me it was going to be ready in 20-25 min. It took them more than 30 minutes.

Katelyn Thompson

I ordered online, and the food was poorly prepared. There was little to no filling in the sushi, or only cream cheese.. and took far to long to get. Over an hour for 2 rolls. Ridiculous. I wouldn't recommend. The price was far to much for such a skimpy roll

Anilah Fonseca

Overpriced, flavorless, and disappointing. Menu was provided and after we made our orders we get told the prices were old, and some menu items would cost more. Then once we got our sushi order we were caught off guard by the small amount of meat/stuffing. Someone orderered a plate, and their whole plate only had 4 shrimps then just vegetables and rice despite being $25. Super disappointing, and it felt like a complete waste of money. Save your money. Go eat sushi somewhere else.

Sophia Garibay

Not worth your money!!! So overpriced for bad sushi and a plate that was just vegetables. So disappointing would never recommend.

Lorena Estrada

They don’t follow the schedule they have on the website. We got there at 8:15 PM and they closed at 9:00 PM and the kitchen was already closed. They refused the service.

Chris Hernandez

Walked in at 8:36, they closed at 9. As soon as I walked in, the chef and hostess/server rolled their eyes and sighed of annoyance. I then said how order would be take out, i ordered and waited till 9:08 to get 1 order of sushi. Cold but yet was overcooked and burnt on other parts. You could tell it was made in a rush but still took them over 30min to make it. Shame, I used to come and it was great. I guess I came a little too late for their liking

Eddie hinojos

Where do I even begin.. it had been a few years since i had last visit this place. From what I remembered it was good. BOY HOW IT HAS CHANGED. As we walked in there was absolutely nobody that worked there to be seen. Sat down and waited about 20min just to get asked what we wanted To drink. (We should have left by this point) Why call it a Japanese restaurant but have reggaeton blasting on the speakers? Ordered the rainbow sushi as an appetizer and I promise you’re better off getting 3 day old sushi that’s been sitting at vista market. No flavor, rice was stale and did I mention no flavor? They don’t even give you the basic condiments that normally come with sushi, and for some reason their soy sauce is light brown. I felt terrible because my wife was craving good sushi so I said, ok let’s try another roll. Got the spicy mango sushi roll and same outcome. But the audacity to have their prices so high for sushi and serve that is beyond me. Our entrees included the udon and yakisoba, again very mediocre, had so much salt that I thought the US was going to go to war for it. They Charge you per can on drinks. In the end I payed 94 dollars for disappointment and regret. If you want decent sushi and food just go to Lins across the street or go to Koze that is about 2min away where you won’t feel like you got robbed if your appetite and money.

Trung Tran

Food is everything. The server was super nice and on point and the atmosphere was wonderful. The food though? Awful. The sashimi was thick and hard, the sushi rolls were dinky little pieces of fish and the rice was just bad. I gave this place a shot because I was nearby and most sushi places are closed between lunch and dinner. Until they start making quality food, it's just not worth the bad experience. I'm sorry guys, I'm only leaving a bad review because I hope this gets the leaderships attention. Everything is awesome, even the prices, but the most important thing, the food, is not good at your establishment.

Mike Ye

By far the worst sushi I had. First… you get tap water. Then ordered the edamame beans appetizer. It was doused with salt. Why? Then order three sushi rolls. The dragon roll, spider roll, and cabello roll I think. Every rolls were tasteless and straight from the fridge. You can tell the rices were old and started to have the foul smell. And the salmons were so thin like it’s for decorations. You can get better sushi from gas stations than this. Then the atmosphere… definitely not family friendly. They were blasting profanity music the whole time. Absolutely do not go.

Carlos Contreras

This place is terrible. I made a mistake giving it a chance. Live and learn. Just go down the street to Albertsons and get some sushi there. You will save lots and lots of money. This restaurant is an embarrassment to El Paso. I am sorry to say. 1. Rap music playing inside a sushi restaurant. Seriously? Have some respect. Get rid of the samurai armor if you don’t want a Japanese atmosphere. 2. They don’t have a real menu, you have to scan a bar code and use your phone to view it online. It’s not a COVID thing because they give you physical menus for the drinks, but no prices, no pictures and someone made it on Microsoft word. Just black and white. 3. No Wi-Fi. They want you to use internet to see the menu, but don’t offer internet. They tease you with the Katsura Wi-Fi name there, but nope. 4. My nigiri 🍣 was bad. So thin it was almost see through. The salmon had skin…I don’t even know what to say. 5. Ordered a sushi roll, I didn’t know barbecue sauce was even a thing with sushi. It didn’t mix well with the cream cheese inside. 🤢 5a. The ginger was thicker than the sushi, which made the ginger terrible overall. 6. No free refills or waitress never offered us any. I think the lemon aid said no free refills . 7. $3 for using your credit card. No matter the price. $3 dollars. 8. We spent $70 for the worst lunch experience. Ambience was terrible. Maybe grass on one wall…it was weird. Not Japanese at all. Or maybe not even trying. Of note, the waitress is nice. It’s not her fault the place is the way it is. Just go get some Albertsons sushi, it is way better and you u can watch something fun with your family. Honestly.

+2

Melissa Grover

Extremely dissapointed with my order. I went through uber eats to get 2 Philadelphia rolls and this is what a got. Instead of avocado they just put extra rice. The meat to rice ratio was so off it tasted horrible. Since i ordered through a delivery service it is frustrating to pay a lot in extra fees to have barely edible food.

Lei Aldo

This establishment is practicing unethical business!!!! This place needs to be reported for blind siding customers and not advertising their increased menu price for each individual item. Placing a little note on the menu does not suffice for informing customers of how much prices have increased. This is unethical business practice!!! Food was not worth what they are charging and the food was horrible! Not even worth 1star!!!