Wendy's

Great Service here, they go out of their way to be helpful – especially Salvador at the night drive-through. 👍🏽

The burgers are ok, value for money is good. It is fast food so don't expect it to win any awards. I prefer it to most other fast food places and like the service. We often stop off here as it is convenient and we don't normally have to wait.

Leti Cruz

The food was really fresh and delicious.

Stefano L

Great Service here, they go out of their way to be helpful – especially Salvador at the night drive-through. 👍🏽

Jhozeck Guzman

I cant believe they change the soda machine! Now the soda they serve tastes like jack in the box

Derek Booth

The burgers are ok, value for money is good. It is fast food so don't expect it to win any awards. I prefer it to most other fast food places and like the service. We often stop off here as it is convenient and we don't normally have to wait.

Wendy's is one of the few fast food chains I visit, and that is not too often. This location hasn't been renovated in awhile, but the service has been good when I visited. I haven't been in awhile though since the only times I ever went was when I would visit my chiropractor, and now he moved down the street at Innate Health and Healing so I can't attest to what things are like in the last year or so. But I will say that their spicy chicken sandwich is in the top choices out there, and in my opinion for the longest time was hands down the absolute best.

The employees couldn't be any more helpful if they tried. The manager was very pleasant and came by to make sure everything was okay. This place is perfect for my mother who doesn't eat much and likes to have a hamburger every once in awhile.

Not real thrilled this time, I did my usual order, and when I got my meal before I pulled away I was.looking for my sauce thier was none, so I asked for my sauce his reply was "there is one in there but will give you another" than o didnt also ge my ketchup, than!!! My sandwich wasnt even wrapped even half way right. Fell on my lap. He was very rude, I smiled and was polite the entire time. I didnt get a receipt for proff of my purchase otherwise I would have complained directly.

A staple of Encinitas. Currently, the 4 for $4 deal is pretty good value. Interior is dated and could be cleaner. Soft drinks are behind the register so getting refills on busy days will take some waiting. Don't expect the cashiers to be familiar with the Wendy's app so you might get push back when using coupons off your smart phone.

A few months ago i made a review and after getting to know everyone. That is hard at work at this location. It imperative that i give everyone an update. How much the store has improved. They have hired more staff and the quality of the location has very much gotten better i stick to my the basics when ordering it makes the experience that much better.

GOD King

A few months ago i made a review and after getting to know everyone. That is hard at work at this location. It imperative that i give everyone an update. How much the store has improved. They have hired more staff and the quality of the location has very much gotten better i stick to my the basics when ordering it makes the experience that much better.

I have always liked Wendy's. And I would give it a higher rating, IF the place were cleaner. Plenty of parking. Convenient location. Standard fare. Usually one of my go-to places for either (a) a quick, cheap bite, or (b) post-party event. Thanks, Wendys...now consider hiring a cleaning crew to put a friendly touch of clean on the place.

I decided to order Dave's triple with bacon which tasted really good and comparable with pen In and Out 3 by 3 but the fries or a little bit on a soggy side and half of them were actually cold. The order was accurate in the food did come out very fast

The food was just okay, my double bacon jalapeno burger was cold but the meat was still pretty good which surprised me. Nuggets were cold and they made another batch, that were very good.

About six visits. The food seems pretty consistent. The actual opening hours are unpredictable (always after 9, sometimes after 930, but no sign posted, just a locked door). Breakfast hours are not consistent either, there's about a half hour window (945-1015) that seems to work reliably

Did not get my apple pecan salad I paid for in the drive through. My paper straw disintegrated before my drink was a quarter done. Not good.

Well several times they got my order wrong, but weeks ago was the worst. They got it wrong, then they fixed but the chicken was undercooked, I asked to fix it again, and meanwhile, my fries were getting cold, and no one offered me another fries. So, in the end i did not enjoy that meal, and I will not take risks again. I don't recommend this location in Encinitas, CA and I will not return there!

We went there for breakfast and the door is lock when their sign says, open at 9:00 AM. After waiting for 20 minutes they finally open and we proceed to ordered our breakfast. This place is total mess bc the casher goofed up our order plus I don't have my D-cuff coffee when the menu said, they have d-cuff. Im sorry to say but i will not patronized this place ever again.

I ordered the loaded fries in the drive thru. They were cold, the cheese would not melt and there was a strip of bacon on top vs crumbled bacon like it should have been. I walked in and waited at the counter for over 3 minutes with employees looking at me but none coming to acknowledge or help me. I finally asked is anyone working the counter? I did not receive a response, but the woman on the fryer hollered to someone else who eventually emerged. The manager woman was very dry and unenthusiastic but I politely told her I just bought this from the drive thru and it's cold. She asked if I wanted something else but I just requested a refund. She eventually gave a half hearted apology.

Pleshanda Thornton

I ordered the loaded fries in the drive thru. They were cold, the cheese would not melt and there was a strip of bacon on top vs crumbled bacon like it should have been. I walked in and waited at the counter for over 3 minutes with employees looking at me but none coming to acknowledge or help me. I finally asked is anyone working the counter? I did not receive a response, but the woman on the fryer hollered to someone else who eventually emerged. The manager woman was very dry and unenthusiastic but I politely told her I just bought this from the drive thru and it's cold. She asked if I wanted something else but I just requested a refund. She eventually gave a half hearted apology.

Service was 100% lacking, 10 mins before I was acknowledged and was able to order. Then, their card system was down and unable to accept cards, but the next people who came in didn't have an issue. Ordered to dine in was given in a bag, maybe to get rid of me. The interaction with others was prompt, polite, and less issues. I even had time to submit a complaint thru Wendy's online after paying and receiving my order. I hope this isn't their daily reputation for service.

If you want fast mediocre service and don’t want to hang out. Go here. Don’t use the drive through though, they can’t hear you. I really want to feed my kids here. They just make it really hard.

Decky Goodrich

If you want fast mediocre service and don’t want to hang out. Go here. Don’t use the drive through though, they can’t hear you. I really want to feed my kids here. They just make it really hard.

Andria Duran

Service was 100% lacking, 10 mins before I was acknowledged and was able to order. Then, their card system was down and unable to accept cards, but the next people who came in didn't have an issue. Ordered to dine in was given in a bag, maybe to get rid of me. The interaction with others was prompt, polite, and less issues. I even had time to submit a complaint thru Wendy's online after paying and receiving my order. I hope this isn't their daily reputation for service.

I've watched this wendys steady decline over the course of two years I've been a customer. The service gets worse regularly and they seem to be understaffed to say the least. Hours are not posted and whenever one of the lobby cashiers takes a break they lock the front door and don't have a sign of when they'll return.

I wish you would update your hours..i drove all the way to Encinitas because your website said your open at 630 am and you have a sign on your building your dinning room opens at 7 am well I've been waiting for an hour for you to open. Just found out you don't open till ten! I don't want to go thru a drive thru. And eat my food in the car please post accurate hours so people don't waste their time driving there!

I was told to go around in line again after the cashier named Maria wouldn't take my order after waiting at the screen for 10 minutes. I moved up in line instead of waiting, due to the line behind me, and the line was moving in front of me too. When I got to the window, I told her I haven't ordered yet. She said "You didn't want to order at the screen?" And I told her "I did, but it was taking very long, so I moved up"(thought it was broken since it took so long). Next, she said "Well I have a long line behind you so...". I then asked her if she wanted me to go around the line again & she said "yeah cause my manager". So, I did exactly that. And the next time I got to the screen, she spoke on the speaker instantly and actually took my order. I spent 30 minutes at this Wendy's. Not coming back to this place.

If I could give them no stars I would. I was picking up an order and when I got there the dining area was closed. I was told to go through the drive thru. They told me it wasn't ready yet to park out front. I sat there and watched 4 cars pull up and leave through the drive thru. I guess ordering ahead orders aren't on their list of orders that matter.

I give reviews rarely. But I decided to bring the family here because In n Out drive through is busy. I have been here 4 separate times since COVID-19 started. Each time I’ve ordered they’ve given my order incorrectly. Now I can’t even return my burgers to be prepared correctly because the door is closed, they ignored my knocking and they won’t answer phone. There is also a line in the drive through now!!! Frustrating customer service each time. I will not come to this location again!! I would rather spend the 30mins waiting at In n Out.

Stopped by a little before 7 AM this morning after a long night of working the graveyard shift. Lights and drive thru are on and the hours say their open but no answer at the drive thru. Drove up to the window and noticed a few people quickly hide out of sight. If ur not ready to open just say that. This is sadly not the first time this has happened. Might be one of the worst Wendy’s in town customer service wise. Definitely won’t bother stopping here again.

It's not about the food, it's about the amount of trash out and around the property coming from Wendy's. Sunday, I couldn't take it anymore and cleaned up the majoriity of the mess but there's still alot to do. Being a good business is taking responsibility of the community your in and this doesn't seem like a big ask. Could you prioriize the regular cleaning of the property around you?

Inaccurate opening hours!!! In the entrance, it says it opens until 11pm on Sunday! I’m an Ubereats driver and I’m picking up orders for others. It is not acceptable to be able to order online and stating different opening hours on google and even at entrance and not providing any services! I understand there might be a time where you don’t accept costumers anymore but that should not be an hour before the closing time and not for ubereats pick up. Pls update your opening hours on google, your entrance and Ubereats. Thank you!

Something is wrong here. Both bathrooms smell like an open sewer. My lady got a chicken sandwich that was so weird and rubbery that she almost threw up her first bite. Fries taste a little off. Haven't tried my burger yet - kinda scared to.

Asked for one fries. Charged me two fries. But only gave me one. Sneaky to upcharge. Carefull

TERRIBLE SERVICE!! They only pay attention to the drive thru. The ladies "working" deadass looked at me, smirked 😏 and kept on their marry way. Great job ladies. You're sure earning that 20 an hour 😆 So! Just go up the street to IN N OUT BURGER 🍔 😋

Morning employee of the month strikes, again. This time, instead of greeting customers, he was ignoring us while picking his nose! Fire that guy!

Drive-thru only due to construction. Worse, the old signs are gone and other newer Wendy's look so dull anymore

Slowest service we have ever experienced in our lives (34 minutes in dining room line is a little extreme!) Obviously the owner/franchisee is not on-site, because someone needs to be fired. Finally..the sewer odor coming from the bathrooms was so overwhelming that we almost left. Wendy's should revoke their franchise.

To Wendy's Customer Service, I recently placed my first order with Wendy's via Ubet Eats and wanted to share my experience. Unfortunately, I was disappointed with the quality and quantity of my food. The order has only one tomato, two tiny pieces of lettuce as a substitute for a bun, less food (fries), and too much ice in the beverage provided. Overall, the meal was unsatisfying and did not match the price paid and my expectations. It's too pricey for fewer products. As seen in the picture, the bags were closed using the stickers, so it is not the Uber Eats driver’s fault that my orders were unsatisfied to eat. I appreciate the attention to this matter and hope for an improved experience in the future.

The food was so-so but the service was poor. Ordered a beef cheeseburger with bacon, got given a spicy chicken burger. When my wife took it back she was rudely told by the girl at the counter (Jessica) that we had pointed to a chicken burger on the menu (or receipt clearly showed a beef Burger ordered). I went back to get it changed and Jessica rolled her eyes and kept wanting to talk about a chicken burger. We ordered beef, the receipt said beef, and regardless the customer should be right. Eat at the Jersey Mike's, Taco place or Supermarket at this small shopping centre instead.

Hard pieces of green plastic found in the Southwest Avocado salad for an order around 4pm on December 13th. Tried to call the restaurant to warn them with no answer. Already refunded through delivery service but trying to warn my community and the restaurant. No idea what the plastic goes to but it seems something shattered and ended up in the lettuce or something.

Maria Joy Siqueiros

To Wendy's Customer Service, I recently placed my first order with Wendy's via Ubet Eats and wanted to share my experience. Unfortunately, I was disappointed with the quality and quantity of my food. The order has only one tomato, two tiny pieces of lettuce as a substitute for a bun, less food (fries), and too much ice in the beverage provided. Overall, the meal was unsatisfying and did not match the price paid and my expectations. It's too pricey for fewer products. As seen in the picture, the bags were closed using the stickers, so it is not the Uber Eats driver’s fault that my orders were unsatisfied to eat. I appreciate the attention to this matter and hope for an improved experience in the future.

Brad C

The food was so-so but the service was poor. Ordered a beef cheeseburger with bacon, got given a spicy chicken burger. When my wife took it back she was rudely told by the girl at the counter (Jessica) that we had pointed to a chicken burger on the menu (or receipt clearly showed a beef Burger ordered). I went back to get it changed and Jessica rolled her eyes and kept wanting to talk about a chicken burger. We ordered beef, the receipt said beef, and regardless the customer should be right. Eat at the Jersey Mike's, Taco place or Supermarket at this small shopping centre instead.

Timothy Lawrence

Hard pieces of green plastic found in the Southwest Avocado salad for an order around 4pm on December 13th. Tried to call the restaurant to warn them with no answer. Already refunded through delivery service but trying to warn my community and the restaurant. No idea what the plastic goes to but it seems something shattered and ended up in the lettuce or something.

I Ordered Taco salad , there was no meat in it . I called them up and they told me the meat was in a cup .l thought it was really bad watered down chili with no meat I did not eat it. .absolutely terrible , I ordered a lemonade, tasted like water. When I called they said that’s the way we serve it And hung up I’ve been a customer twice a week ,I’m never going back.

Chicken sandwich.wasnt good.for $8 forgot the tomato it was a rip off

Food was barely ok - burger bun was soggy. Bathroom disgusting smell & no soap or paper towels - I will not return nor would I ever recommend going to this Wendy’s. Are all Wendys’s this mismanaged?

If I could give this place zero stars I would. I asked for Cook to order food they gave us hard ass burgers, fries that taste like they’ve been double dipped and super salty tasting and also got a chili and they put more cheese than anything.

Only had to repeat my order 6x in the drive through where i basically had to yell, frosty was like liquid texture, drive through took 18 mins for garbage.

The burgers paddies are dehydrated, microwaved, garbage. That they overheat. The girl working the drive through has a heavy accent, speaks too softly, and with an attitude. fast food used to be real food, now it's whatever they can get away with, why eat there if its gonna make you feel worse than if you didnt go

What a dump. The place was practically empty, but the dining room was filthy, my tray was sticky, the paper towel machine in the bathroom was busted, the soda machine didn't have any diet soda, my burger was lukewarm and tasteless, and the fries were barely hot (and tasted frozen, which they obviously are). How is this place still in business with an In-N-Out, Chick-fil-a, and Five Guys nearby? Heck, for a buck-fifty more, you can get a combo at Five Guys, with an amazing freshly cooked burger and fresh cut fries perfectly cooked in peanut oil.

How many times can you get a drive thru order wrong??? 3rd time in a row, I ordered spicy nuggets and got regular. Pretty sad. My fault for not checking, but not for me and late at night so too dark to tell. It's comical how bad they are.

Randy R

How many times can you get a drive thru order wrong??? 3rd time in a row, I ordered spicy nuggets and got regular. Pretty sad. My fault for not checking, but not for me and late at night so too dark to tell. It's comical how bad they are.

Nic Merryfield

Only had to repeat my order 6x in the drive through where i basically had to yell, frosty was like liquid texture, drive through took 18 mins for garbage.

Kp Lo

If I could give this place zero stars I would. I asked for Cook to order food they gave us hard ass burgers, fries that taste like they’ve been double dipped and super salty tasting and also got a chili and they put more cheese than anything.

cave troll

The burgers paddies are dehydrated, microwaved, garbage. That they overheat. The girl working the drive through has a heavy accent, speaks too softly, and with an attitude. fast food used to be real food, now it's whatever they can get away with, why eat there if its gonna make you feel worse than if you didnt go

Janet Silverman

Food was barely ok - burger bun was soggy. Bathroom disgusting smell & no soap or paper towels - I will not return nor would I ever recommend going to this Wendy’s. Are all Wendys’s this mismanaged?

Rick

What a dump. The place was practically empty, but the dining room was filthy, my tray was sticky, the paper towel machine in the bathroom was busted, the soda machine didn't have any diet soda, my burger was lukewarm and tasteless, and the fries were barely hot (and tasted frozen, which they obviously are). How is this place still in business with an In-N-Out, Chick-fil-a, and Five Guys nearby? Heck, for a buck-fifty more, you can get a combo at Five Guys, with an amazing freshly cooked burger and fresh cut fries perfectly cooked in peanut oil.

dave kerrigan

I Ordered Taco salad , there was no meat in it . I called them up and they told me the meat was in a cup .l thought it was really bad watered down chili with no meat I did not eat it. .absolutely terrible , I ordered a lemonade, tasted like water. When I called they said that’s the way we serve it And hung up I’ve been a customer twice a week ,I’m never going back.