Dunkin'
Donut, coffee shop · Fort Ann
Über Dunkin'
Located in Fort Ann, this long-running Dunkin' brings warm service and classic breakfast favorites to the community daily from early morning until evening. The drive-through offers a convenient option for quick visits, where friendly staff often deliver perfect coffee and delicious sandwiches despit...
Located in Fort Ann, this long-running Dunkin' brings warm service and classic breakfast favorites to the community daily from early morning until evening. The drive-through offers a convenient option for quick visits, where friendly staff often deliver perfect coffee and delicious sandwiches despite occasional rushes. While waits can sometimes occur during peak hours due to high demand, the team works diligently to keep up with orders. Guests appreciate the reliable quality of signature items like fresh donuts and savory bagels. Whether grabbing a solo coffee or enjoying a hearty meal, this accessible location provides a consistent spot for locals seeking great brews and satisfying comfort food in a bustling, friendly atmosphere.
Was Kunden über Dunkin' sagen
Dunkin' in Fort Ann receives mixed reviews. While some customers praise friendly staff like Chris and enjoy the coffee and sandwiches, many complain about long wait times, inconsistent food quality (burnt items, stale donuts), and poor service, including locked doors and ignored customers.
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Tip: Be prepared for long wait times, especially in the drive-thru. Consider ordering ahead via mobile to potentially reduce wait time.
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Bewertungen von Dunkin' Fort Ann
Chris at the drive thru window was very friendly! Iced coffee was great and food was delicious. Love coming to this location!
Went through the drive thru and ordered two sandwiches two coffees and munchkins. It was a little bit of a wait but the food was good. Nothing was burnt. The coffee was perfect. The donuts were good also. The only complaint i have is the parchment paper on the roll ups was burnt and had a horrible smell. We usually don’t get the food with a parchment paper but the roll ups themselves were perfectly wrapped and cooked.
The sweet pepper bacon and egg croissant would be pretty good if they wood get rid of whatever it is that makes it "sweet." The sugar content ruins the flavor. Breakfast sandwich was fresh, munchkins not as much
They closed before the time they had posted! Over an hour! Usually a great location ! Disappointed
The sandwich was great, coffee was a little weird tasting. Customer service was good!
Stopped through drive through, when asked what we wanted. 2 frozen pecan coffees and an order of the snacking bacon we were met with a loud sigh following the total. We drove up waited 10 minutes and in that time frame 2 different employees came up to the window where we had to tell them the order 4 different times until they finally got it. The attitude and the fact that no one was attentive and moved with no urgency. Had they been busy I would have been much more understanding but the sigh alone was uncalled for.
This Fort Ann Duncan is extremely busy. The wait is long. The employees were working very hard to try and keep up. I hope they get paid well. The drive through didn't look any faster than inside. Maybe because there is not a lot of competition there. Still good coffee.
No bathroom, but not dirty. We asked for only a bit of half and half and the worker asked if we meant creamer. When we received our coffee, there was quite a bit of cream in it. donut was fine. Overall very underwhelming.
I am annoyed that at 2PM they were unable to break a 100 dollar bill and the cashier seemed shocked that I would even attempt such a thing.
Always out of stock on items..how do u not have a new item
Overall not impressed. I've been going here since they opened and lately it has been going downhill so fast. Waited in the drive thru for over 30 minutes on Saturday, if I wouldn't have done a mobile order I would have just left because of how ridiculous the wait was, the car behind me actually did leave. It's been like that almost every time I've gone recently, and they keep messing up orders. Today for instance my coffee had no vanilla in it. On Saturday my coffee was burnt which doesn't even make sense, if they're that busy the coffee should be fresh. None of the workers care about their job. The prices keep going up while the quality is going down. Might have to start going down the road to the other dunkin instead.
If you want to have your food burnt and wait in line for an hour, this is the place to go.
Purchased a cappuccino…. very little coffee, and milk was all froth. Definitely not worth $4.59! Even was charged $2 for a cup of ice water! Have yet to hear from owner about my overpriced beverages!
Store was very poorly run. Kiosk was the only ordering option, and the staff would not help customers unless forced. Had to remind server we were missing our order after multiple other orders were served.
Waited in the Drive-Thru line behind one vehicle for over 20 minutes was taking so long that I went inside and the girl couldn't figure out how to cash out a regular coffee! It was a complete joke to say the least and I hope the staff does better in the future
Went inside to place order… we were completely ignored by the staff. There were other people ahead of us that hadn’t been waited on for 5 minutes. I work in customer service and that was completely unacceptable. Then they didn’t give us our full order and then ignored us again.
Food, service and coffee were great and speedy. My problem is with the franchise owner or whoever made a rule that the employees can't accept tips. We're in the middle of a pandemic, you should be happy you have people willing to work, I find it dehumanizing that you won't allow them to accept tips. Who are you to tell me how I use my money? If I were them I'd quit, this is the only DD that I've been to that does this. Allow them their tips!
The front door was locked and i watched 3 women inside chatting instead of working. It isn't a company policy as you can go into ALL of the other locations in the area. I wonder if corporate knows they are refusing service to customers by locking the door. Just crazy to do things that lose the company money after the past year and a half. Just dumb!!!
Disgusting!!!! 4 out of the 6 donuts I bought were hard and inedible. You could easily tell they were sitting for a long time. First time at this location and it will definitely be my last. I could tell as soon as I touched them and so should the employee who packaged them. You need to do better!!!!!!!!
Very busy and not enough people working. I went inside as the drive-thru is always backed up. It took about 10 minutes for me waiting inside and the same vehicle waiting. I ordered a vanilla chai and pretty sure I only had steamed milk. The workers were polite. I feel bad for them to be so short staffed. It's not my first visit encountering this.
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Informationen über Dunkin'
Anfahrt
69 Catherine St, Fort Ann, NY 12827
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Standort
69 Catherine St, Fort Ann, NY 12827
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