Pizza Hut

KCD-Henson84

I have ate here 3 times. The manager seems to just stand around and talk. Not work, not help, not clean. I went today was dinning in no one waited on me. Just all talking. Waited 20 min, left. Don't think will go back. You need a new/better manager. That works.

melissa bishop

By far the worse pizza hut I've been at. Food was average at best and took forever to bring it out. What seemed to be the manager had her significant other and several kids come in and sit down the kids was running everywhere and being very loud. The floors was nasty needs to be replaced ASAP the ceiling has mold, tape and who knows what else on it. Don't go in the bathroom. The AC wasn't working it had to be 80+ in that dinning room. The only positive was the lady that brought a fan out to the table to help with the heat and our waitress was super nice!

William Faber

Just went to Pizza Hut for the first time in a long time and will be my last time $34 for two large pizzas and they will not give you red pepper or parmesan cheese. You have to buy it. They have went straight to heck

Marco Garza

As soon as I ask for any specials the waitress says no an then I asked to ask her manager an tells me no. We ordered 3 pan pizzas an a medium pizza oh also cheese sticks we get our food 25 minutes later. So we finish eating an here finally come the cheese sticks so we had them to go. Terrible service an the waitress had me waiting for a refill while she was chatting with her coworkers we were the only customers there. Never again will return to this establishment

Emily Sanchez

Order a few times and the pizza barely had any cheese or sauce. Plus the crust was so thin it probably couldn't hold the weight if it did. I even tried ordering a pizza with extra cheese and mind you my order has been the same. LG pepp. Stuffed crust. That's all. However I still got the same bad experience. Every. Single. Time. I paid extra for extra cheese trying to justify the bad pizza but it did nothing. I also understand bad days diff cooka ECT which is why I tried to order from here over the last two months or so.It didn't used to be cooked this way so thank goodness I have other options in town because their food has changed and not for the better! Extremely disappointed.

Emily A

They can’t get my address right, even though I break it down for them EVERY. SINGLE. TIME…. Gave them one more chance today & ended up waiting an hour, called them to see where my pizza was & the lady said she would get back to me. She never called me back, I had to call. Just for her to tell me that they gave my pizza away to a completely different address… didn’t offer me anything in return except another order and 40 more minutes of my time waiting. They refused to give me a refund. I’ve tried to give Gatesville Pizza Hut the benefit of the doubt but they are absolutely trash.

James Alexander

Everytime I order from here there it's a 45-90 min till I get my pizza and they always miss my address. I put in there notes where I live but they always get lost. I just tried get pizza today and they ended up giving it to another person and wouldn't give me a refund for the inconvenience instead they offer a cheap dessert. I'm never ordering from them again and rather go to little Caesar's.

Brooke B

Very disappointed in the quality of the food. Got wings that were so dry it was like they didn't even have sauce on them, picked them up and had no sauce on your fingers. Ordered hand tossed pizzas and I believe I got thin crust on all pizzas ordered. The attitude of the employees is appalling, treating customers like trash is not going to get you returning customers or good business. Do better.

Abraham Rach

Recently ordered out for delivery from here, called the local number four times, first two went to a call center that had no idea how to take the delivery address because it’s on a military base, our side alley has no street name, just building numbers, finally got the local shop on try 3, kid didn’t understand the delivery needs, hung up on me, fourth time got a woman who knew what she was doing, got my order and said it would be about an hour. An hour fifteen later, I get a call from the delivery guy, says he’s outside with my pizza, thinking he wants to make sure it’s the right building before he walks up, nope, he’s too lazy to walk the 25 feet to the door, he stands there until I come pay him and get the pizza. Pizza was mediocre just like every other Pizza Hut. Would not order from here again.

James Pliskins

Terrible, terrible restaurant. We ordered a pizza, and were told it would be ready in 15. Turned out to be more like thirty, and they still got it wrong. Had to wait another 20 minutes for them to remake it. We asked for a discount for having to wait so long, and the woman at the counter was going to give us one, until this other woman, who I think was the manager, came up and very rudely told her not to. Right in front of us. Then she was rude to us as well. The pizza we got wasn't even very good. Should have never ordered from there. Won't eat there ever again, and you shouldn't either.