Good food, good service and a kind maanager. Good selection of food items for lunch. Clean bathroom.

Good food, good service and a kind maanager. Good selection of food items for lunch. Clean bathroom.

Good food, good service and a kind maanager. Good selection of food items for lunch. Clean bathroom.

Good food, good service and a kind maanager. Good selection of food items for lunch. Clean bathroom.

Good food, good service and a kind maanager. Good selection of food items for lunch. clean bathroom.

I loved the breakfast here, all of the bakery items, the cleanliness of the restaurant, and the overall attentiveness of the employees. It was a very nice lunch before leaving home. I hope to find …

Great addition to the area! Very friendly service, french music in the background, and delicious food! Tres bien!

Great addition to the area! Very friendly service, french music in the background, and delicious food! Tres bien!

The most delicious avacado toast and croissants. The restaurant is super clean and the desserts are delicious.

La Mad is our favorite place to go for dessert. Their Sacher Torte is to die for. All their desserts are good. We also like their dinners such as chicken La Mad and salads.

La Mad is our favorite place to go for dessert. Their Sacher Torte is to die for. All their desserts are good. We also like their dinners such as chicken La Mad and salads.

Ah the taste of home cooked French countryside meals. The portions are good and the food is filling. All meals came out hot, or cold respectively. The ladies behind the counter are polite each time we go, and make good suggestions or answer any questions as well. If you've never been, you should go. Parking is in the garage just around the corner.

Tom Handy

I have been to LA Madeline several times a d the selection of food is great. Today was a little disappointing as they were out of milk for my tea.

Tiktiktok G.

Very good food, service is quick and nice. You ordered first and then get a seat, put your number on the table. The waitresses and waiters will take your order to you within a couple minutes. Overall, it’s a good dining experience here and I will definitely come back and try the other dishes if I am around. Recommended their croissant, really tasty.

OMG! We were visiting El Paso and wanted a nice breakfast. We went to La Madeline for Quiche, Coffee, and a danish. The place was clean. I mean really clean. Well lit and inviting. The person beh…

OMG! We were visiting El Paso and wanted a nice breakfast. We went to La Madeline for Quiche, Coffee, and a danish. The place was clean. I mean really clean. Well lit and inviting. The person behin…

I ordered the Quiche and it was quite dry. After a couple of bites I am walking out. You order at the front area and they give you a number. You have to go get your utensils which they don’t tell you…

Just soup to go and took 10 minutes. The restaurant had 3 used tables at 7 pm on asunder. This used to be a good place to eat but not anymore

Just soup to go and took 10 minutes. The restaurant had 3 used tables at 7 pm on asunder. This used to be a good place to eat but not anymore

Food was good but portion size was small for the price of the item and the picture they had of the beef & parmesan potatoes was way more appealing. It didn't even have the carrots or peas in it, it…

I was really excited to eat here, it was so cute. I ordered the half 4 cheese grilled cheese and the Cesar salad. The salad was good but the grilled cheese not so much. It was hard and crunchy and I …

I was really excited to eat here, it was so cute. I ordered the half 4 cheese grilled cheese and the Cesar salad. The salad was good but the grilled cheese not so much. It was hard and crunchy an…

Christopher Wagner

We’re so disappointed, this is the first time we’ve had such a bad experience here. First we were told there was no bacon, so we ordered sausage, then bacon came out on the plate. We ordered French toast with over easy eggs, but received scrambled. The food took way too long and was cold when it came out, maybe they forgot it. Also the crepe was too tough to eat and the eggs inside were over cooked as well. We’ll probably stick to the

K D

The quality of the food has gone down tremendously! I always order the French Dip and the Coconut Cream Cake but was very disappointed. The Au' Jus was just flavored water and the roast beef lacked flavor and was truly just microwaved or bain-marie. The coconut cream cake was dry. Doesn't seem like there's a manager onsite to ensure the food quality is good or to stay on top of the staff; which were too busy standing around laughing and talking. Not sure if we'll be back...such a shame because the coconut cream cake was one of my favorite desserts.

I came to this because I've been looking for a good quality hot chocolate. Going inside I was not expecting like a Panera kind of environment. You order first, then find a seat, the silverware you ge…

I came to this because I've been looking for a good quality hot chocolate. Going inside I was not expecting like a Panera kind of environment. You order first, then find a seat, the silverware you …

Waiting for 45 minutes, not for food but Waiting in line to place our order. Finally walked out. T the individuals that should have been at the register taken orders was filling out the take out orde…

Waiting for 45 minutes, not for food but Waiting in line to place our order. Finally walked out. T the individuals that should have been at the register taken orders was filling out the take out or…

Used to love going there for lunch until yesterday. The caesar salad was wilted down and tasteless to my surprise. It was always crunchy and fresh. The half sandwich that I had, turkey on a c…

waiting for 45 minutes, not for food but waiting in line to place our order. Finally walked out. T the individuals that should have been at the register taken orders was filling out the take out …

We got sick last month, eating at La Madeleine on Eastlake. We ordered chicken La Madeleine. Later that evening I complained to management and they said they would refund my money --- so far nothin…

Horrible horrible customer service \nDo not try to order online as they will hang up on you and never answer \nCashier had attitude

Went here for breakfast on Memorial Day, They could not serve the french breakfast because they were out of the potatoes, they also did not have sausage. Also, my scrambled eggs where overcooke…

Nobody knew we were there or acted like it. Cold coffee and my wife had to get someone to bring a pot, the one there was cold and empty, clearly from the day before. Very thin sliced of ham, bread …

Well, the crêpes tasted like water. They were served in a strange way with lots of whip cream on the side and 1/2 of a strawberry. We were very disappointed. On top of that when we asked the waite…

Out of all the places i contemplated having breakfast, i chose this one. I had to send their "special" potatoes back because it was obvious they used old yesterdays potatoes. They brought me back a…

I am writing to formally report a very disappointing and unacceptable experience my family and I had at the La Madeleine location at The Fountains in El Paso on Saturday morning. My sisters and I were visiting, and this was meant to be a special experience for them, as they had never been to your restaurant before. Unfortunately, from the beginning, we were treated with disrespect and poor service by Jonathan, who identified himself as either the assistant manager or manager on duty. While placing our order, Jonathan left the front and loudly instructed our server, Jaffaline (who was very kind and professional), to take the rest of our order. We eventually received our food, but our specialty coffees were never delivered. We were not offered water, and we had already finished our meals before any drinks arrived. In the end, we never received our coffees at all. When I requested a refund, Jonathan initially refused. It was only after I contacted corporate that he agreed to process it. I also asked to speak with a manager above him, and I was told that “Jesus was too busy” to address our complaint and that he was with his family at 7:30 a.m. This response was extremely unprofessional and inappropriate. At no point did Jonathan apologize or take responsibility. In contrast, the female staff members were polite, apologetic, and did their best to help, and I commend them for their professionalism. This experience was upsetting, embarrassing, and completely unacceptable, especially as I was hosting my family and hoping to give them a positive first impression of your restaurant. I am requesting that a competent representative contact me regarding this matter. I would appreciate a follow-up to discuss what happened and what steps will be taken to prevent this from happening to other customers. I can be reached by email or phone at your convenience. Thank you for your time and attention to this matter. Sincerely, Kimberly Turner

TO Jonathan the little boy opening store left in charge to treat customers badly , needs to be fired . He treated 3 ladies with total disrespect after we COMPLAINED that our cappuccino s were not ready or even attempted to be ready with our food . He kept angrily telling staff he had other things to do . Johnathan was rude,disrespectful to us and his employees .!.he refused to make things right he refused to apologize for his disgusting attitude and the distain in his face. He finally refunded coffee and said ill refund only if u dont drink the coffee..that he had another employee make as we were walking out , we left after manager he called jesus* refused to speak to us on phone. Attitude reflects his leadership. Do better jesus*. Johnathan God forgive u and have mercy on you .! Sorry to the females working under him . Ladies you can teach this man child. Find another place to work this place will shut down soon. Jonathan DO BETTER!!!!!!!!! BETTER YET QUIT ,FIND ANOTHER JOB. Ok bye..

Callie Lewis

Used to like it here. Stopped by at 830p tonight for hot chocolate and a dessert. Had our dog with us. Patio chairs were all stacked up. We asked if we could unstack a couple since we had our dog. They said no and said they were closing in 30 minutes anyway. Didnt want our business at all. Disappointing. Took our business to a place that wanted it instead.

Skin Enhance

Place it’s beautiful but the food comes short. Had to return two items. Latte is not a latte. More like milk and water. Daniela was extremely rude and unhelpful. Had an attitude, rolled her eyes and was a smart ass about the latte. I would like to highlight Chris was very helpful and so kind. Thank you.

DanielaPaulina Fernandez

Not the typical location i come to, which i will never do again. Staff was very rude when we arrived 30 min before closing and they were refusing to serve us dine in when there was about 5 tables some which looked like they were waiting on food and others who barely started eating. they ended up allowing us to eat there as long as we took it in to-go containers… Not even 1 min after sitting down an employee comes by to let us know at 9 they will “take everything from the table” when we had JUST sat down.

Ana Encinas

The food and coffee was good. However, they took 20 min to prepare 2 cups of coffee. We had to go and ask aborto the coffees so that could make them. The explanation given was that the manager stepped away and did not tell them. The two coffee cups were right next to the coffee machines for 20 min.

Mister Death

There was a line when we got in, no issue but the menus were only at the very front of the line, right where you order, the signs above showed nearly none of the menu and most of it was blocked by walls. The menus were outdated. We tried to order a beef dish to only be told all beef items have been cancelled. The staff was nice but hard the hear. The whole restaurant was just loud which made ordering harder. The salad was extremely water. The "grilled" cheese was more baked in an oven, cheese wasnt even melted, MIL got the BLT and the edges were burnt, and spouse got a Croque Monsieur, it was also horribly wet. For how bad all the food was, it was way over priced, was very basic sandwiches and not a single one was cooked properly. The only nice thing was the restaurant itself, the decor was nice. The layout and design was nice and made it feel comfortable and secluded as it had several separate areas but that is what lead to not being able the read the signs.

mario juarez

Very nice ambience and good service. I didn’t come for the ambience and the service though. The food is clearly pre baked somewhere and the recipes are not even close to being that of a French Bakery. The facade and reviews got me in here but this is the first and last time. The quiche has a crust of a stale pot pie and the contents have the taste of leftover ham and eggs. The coffee ( French roast ) will definitely beat any 7-eleven coffee on its best day ( and no, it’s not a compliment) It’s diluted and not hot. The pastry ( cherry danish)reminds me of the Starbucks brand, yes the one that they pull out of a plastic wrap and throw it in their quick warmer.