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Pizza Hut

Pizza · Glen Rose

3.7 · 246 Bewertungen Google
locations.pizzahut.com

Über Pizza Hut

At Pizza Hut in Glen Rose, you'll find a popular destination for delicious food and excellent service. This family-friendly restaurant offers a wide variety of options, including pizza, wings, pasta, sides, and desserts. The staff is known for their warm hospitality and attention to detail, ensuring...

At Pizza Hut in Glen Rose, you'll find a popular destination for delicious food and excellent service. This family-friendly restaurant offers a wide variety of options, including pizza, wings, pasta, sides, and desserts. The staff is known for their warm hospitality and attention to detail, ensuring that every meal is prepared to perfection. With features like no-contact delivery, wheelchair accessibility, and convenient payment options, Pizza Hut in Glen Rose provides an enjoyable dining experience for all.

Was Kunden über Pizza Hut sagen

Pizza Hut in Glen Rose receives mixed reviews. Many praise the friendly manager Lori and the consistently good pizza, especially for takeout. However, delivery issues, order accuracy, and cleanliness are recurring problems.

Beliebte Gerichte

pizza (7) bbq chicken pizza pepperoni

Ideal für

Familien Zwanglos

Tip: If ordering for delivery, provide very clear instructions to avoid delivery to the wrong address. Consider ordering in person to ensure order accuracy.

Services

🅿️ Parking 🚗 Delivery Accessible

Sehenswürdigkeiten in der Nähe

Barnard's Mill
Kulturerbe
A 885m

Barnard's Mill

edificio

Details ansehen
Inn on the River
Kulturerbe
A 913m

Inn on the River

edificio

Details ansehen
Old Somervell County Jail
Kulturerbe
A 924m

Old Somervell County Jail

edificio

Details ansehen
First National Bank Building
Kulturerbe
A 983m

First National Bank Building

edificio

Details ansehen

Daten von Wikidata

Entdecken Sie die Umgebung von Pizza Hut

Pizza Hut befindet sich in Glen Rose, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.

Historisches Erbe

  • Barnard's Mill (A 885m) — historic place in Glen Rose, Somervell County, Texas Monumento histórico grabado de Texas
  • Inn on the River (A 913m) — historic place in Glen Rose, Somervell County, Texas Monumento histórico grabado de Texas
  • Old Somervell County Jail (A 924m) — historic place in Glen Rose, Somervell County, Texas Monumento histórico grabado de Texas
  • First National Bank Building (A 983m) — historic place in Glen Rose, Somervell County, Texas Monumento histórico grabado de Texas

Daten von Wikidata

Häufig gestellte Fragen zu Pizza Hut

Pizza Hut befindet sich in hwy 67 Near High S, 507 SW Big Bend Trail Suite B, Glen Rose, TX 76043, Glen Rose.
In der Nähe von Pizza Hut finden Sie Sehenswürdigkeiten wie Barnard's Mill, Inn on the River, Old Somervell County Jail, First National Bank Building.
Pizza Hut bietet pizza Küche.
Pizza Hut hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Pizza Hut bietet folgende Dienste: zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Pizza Hut laut Kundenbewertungen sind: pizza, bbq chicken pizza, pepperoni.
Pizza Hut ist ideal für Familien, Zwangloses Essen.
Pizza Hut in Glen Rose receives mixed reviews. Many praise the friendly manager Lori and the consistently good pizza, especially for takeout. However, delivery issues, order accuracy, and cleanliness are recurring problems.
If ordering for delivery, provide very clear instructions to avoid delivery to the wrong address. Consider ordering in person to ensure order accuracy.
246
Bewertungen

Bewertungen von Pizza Hut Glen Rose

3.7
246
5★
48%
4★
16%
3★
13%
2★
5%
1★
17%
Bewertungen (70)
A
Andy Pako

Fast curbside! The pasta was delicious! The worker was very professional and courteous. He even went over my order and asked if I needed anything else. We don't see that too often anymore. This worker needs to be recognized by his manager and hire more people like him!

J
John Shaw

Ordered a meatlovers large, and a large supreme pizza and a personal pan cheese pizza and everyone including myself was very pleased with our order. Everything was just how we ordered it, looked very good. Also our delivery driver Aaron was very nice.

j
j Chisler

Amazing staff and wonderful pizza. My wife and kids and myself all sat inside after dinosaur world and had a wonderful quick dinner on our way back home. Would definitely recommend and will definitely be back, Thank you for your hospitality and awesome service!

K
Kristina Blackwell

My big order was perfect and ready to go right at 10:30 when I got there. Thanks so much to the GM for getting this ready to go for us. Really appreciate how easy ordering and pickup is. Thanks!

M
Michelle Reynolds

Pizza Hut always delivers fresh hot food!! The personnel is always kind. Be sure to leave them a decent tip next time you stop by. They chose to go to work, so you can have pizza! 😊

A
A Boles

The wait staff is amazing! The pizza was fresh and hot. The wait staff was so nice! She even brought it to the car for me remebered me from previous visits. Love the staff, the pizza and this store!

c
charlie nguyen

Fast and friendly carryout service! If this location had also offered delivery option, we would have used it! But anyway the store is not far away from our hotel.

r
ronald Wells

Absolutely delicious pizza. I had to go pick it up due to the driver not working but other than that it was delicious. Possibly the best Pizza Hit pizza I’ve ever had.

F
Francelle Cox

The pizza was good. My husband always adds extra stuff, and they made it just the way he likes it.

P
Prada gucci

Twin / Meg was the best!!!! got my order to me the fastest I've ever got from Pizza hut I applaud you Glen Rose Pizza hut for hiring such great employee's...

G
Gil

good service and delicious food. the environment was clean and organized 👍

Gil
Gil

good service and delicious food. the environment was clean and organized 👍

Y
Yemi Brown

We were visiting from Houston and needed a quick dinner. The service was amazing. Heidi and Tammy were so accommodating and intentional about our order. We will be retuing on our next visit.

S
Scott Waldron

The lady that waited on me is good. She looked like she was doing 90% of everything there.

m
melissa Maurstad

This is our spot to get take out , everytime we have been here we are very happy with the service and food!

N
Nick Ansley

This pizza hut is the absolute best pizza hut ever. The pizza is amazing the service is always great. I drive all the way from granbury just for their food because it's way better than the pizza hut in granbury. Highly recommend eating here you won't be disappointed.

E
Evan Richesin

The manager Lori was super friendly and made sure my order was fresh and hot for me. They were obviously slammed but i appreciate her taking the time to communicate that there was gonna be a small wait for my food. Little human interaction goes a long way 👍

melissa Maurstad
melissa Maurstad

This is our spot to get take out , everytime we have been here we are very happy with the service and food!

Nick Ansley
Nick Ansley

This pizza hut is the absolute best pizza hut ever. The pizza is amazing the service is always great. I drive all the way from granbury just for their food because it's way better than the pizza hut in granbury. Highly recommend eating here you won't be disappointed.

Evan Richesin
Evan Richesin

The manager Lori was super friendly and made sure my order was fresh and hot for me. They were obviously slammed but i appreciate her taking the time to communicate that there was gonna be a small wait for my food. Little human interaction goes a long way 👍

M
Melissa Banks

I always love Stumpy's food it's so delicious. My favorite is catfish. fast. Fried to Grilled Shrimp Everything food is great. They also have a sweet snack. You can sit inside or out. Kids love it outside, throwing French fries over the rail into the water to see all the catfish and ducks comes up to eat them.

L
Lyn Hinds

This Pizza Hut in Glen Rose is always very helpful and friendly. The staff is always busy and the pizzas are always hot and ready when we go to get them. They are 99.9 % of the time correct on what we order, but nobody is perfect.

T
Theo

Great staff and responsive. Online ordered a pizza for a camping trip and order was incorrect. Staff fixed it for free with replacement pizza. More food than we could eat. There were no other issues and pickup was quick.

K
Kelly Hawke

The delivery was in a timely manner and the driver was very polite. The food was great and I will be ordering again before my trip is over.

Melissa Banks
Melissa Banks

I always love Stumpy's food it's so delicious. My favorite is catfish. fast. Fried to Grilled Shrimp Everything food is great. They also have a sweet snack. You can sit inside or out. Kids love it outside, throwing French fries over the rail into the water to see all the catfish and ducks comes up to eat them.

A
Ashley Sansom

Made a simple 2 pizza 1 topping each order and when we got there they only made half our order and looked at me confused even after I paid, had to show receipt just to get them to see I had a whole other pizza they hadn't even made yet. Pizza taste good just need more attention detailed people.

j
jpb11

Order was supoosed to be ready at 6:15. I show up at 6:20 and they need another 20 minutes. It was just 2 pizzas. The pizza tasted great tho.

S
Stacy Rhodes

The Manager is a real good person and she is sweet. When I go into order my pizza and she is there my pizza is always right! But, when I order online it's always little burnt and the crust isn't right! We eat their when we want pizza. It's much better then Simple Simon's.

C
Cecilia Moreno

We order here often, for delivery, maybe at least once a month because they have a good family deal. But it never fails. Every single delivery they put delivered and it doesn’t come for another 15-20 mins It’s absolutely ridiculous , they’ve not once delivered when they said

S
Sara Ewton

Don’t get me wrong, the pizza is always good. But the delivery guy always takes it to the wrong house on the property even when we leave easy to follow instructions.

Sara Ewton
Sara Ewton

Don’t get me wrong, the pizza is always good. But the delivery guy always takes it to the wrong house on the property even when we leave easy to follow instructions.

Cecilia Moreno
Cecilia Moreno

We order here often, for delivery, maybe at least once a month because they have a good family deal. But it never fails. Every single delivery they put delivered and it doesn’t come for another 15-20 mins It’s absolutely ridiculous , they’ve not once delivered when they said

Stacy Rhodes
Stacy Rhodes

The Manager is a real good person and she is sweet. When I go into order my pizza and she is there my pizza is always right! But, when I order online it's always little burnt and the crust isn't right! We eat their when we want pizza. It's much better then Simple Simon's.

B
Britney Gent

Pizza hut delivered to my house twice recently. My Husdand called in an order on Thursday November 3rd, a nice young man took the order, as the young man repeated the order and confirmed our address, in the background very rudely a guy says " WE AINT DELIVERING WAY OUT THERE, THATS OUT OF CITY LIMITS" & continued to mouth off. My Husband said" No, No its not we live in City limits y'all have been here twice, I'll take my business elsewhere and hung up!! That was VERY UNPROFESSIONAL & RUDE. We didn't eat pizza for dinner either..

H
Hero Rose

EVERY SINGLE TIME I order from here they get my order wrong. My husband has been back 3 times tonight just to get the right food. And I’ve been on hold for 10 min waiting for them to answer so I can ask for more ranch. They’re always friendly but the service as far as getting things right just sucks. I don’t think I’ve ever ordered from them and had it be the right order!

A
Aaron Makitra

Food arrived on time being a 1/4 mile down the road it should. I was planning on giving the driver cash so they get the whole tip, when asked if I wanted to leave a tip for driver from my card I said $2 and got a laugh and a scoff. wont ever order here again. save your money and go to Simple Simons or Sundown Subs. terribly rude.

s
sai kolli

We’re from Dallas and were visiting Glen Rose when we decided to stop by this Pizza Hut. We ordered the thin crust spicy marinara pizza with chicken, and honestly, it was really disappointing. There was no spice at all—despite it being called “spicy”—and the pizza felt like it didn’t even have a proper base. It just tasted flat and flavorless. On the plus side, the wings were actually really good. They were hot, crispy, and had great flavor. So we did enjoy those. Overall, the wings were the only highlight. The pizza didn’t meet expectations at all. Pretty underwhelming experience, especially from a brand we usually trust.

J
Jay Thomas

Called in our order. Got there, it was ready for pick up. The place looked really nice. The only problem, there was the guy standing around barking orders at everyone like they were doing something wrong. My wife caught his name tag, it was Alex or Alec, do NOT go in there when he is working, we kept hearing his yelling and rambling about how the employees were slow and not getting things done. When we went in the pizza was ready, the place looked great, the employees greeted us and everything went well, until... we heard that loud mouth enter the building and start in on some of the employees. Now, the place is not that big, the outer area where the customers wait was clean, the counter looked great, we had no idea why he was yelling or even being loud. My wife asked the girl behind the counter what was wrong, and the girl stated that the guy was the manager and that he was always trying to act as though the employees were doing something wrong. The girl told us that she was already looking for a new job and so were several of the other employees due to the fact that the manager did nothing except yell and bark orders. I understand what it is like to be the manager of something, I mean, I managed several soldiers in my time, but the way the guy acted was barbaric and out of line. Don't take my word for it, go into the place and experience him stand around collecting a paycheck while barking orders at ALREADY working employees!

C
Charla Arendt

The App. needs to be fixed, so that customers will know if their order can not be filled. I was short a pizza that the store does not make, but never received a cancellation notice and had to find extra food for my event at the last minute. A message on the app. would be another option as well. Let the customer know that it is not an option at that store. The worker was nice, but the she claimed to have no idea that I had ordered another pizza because this store does not make that style. There was no option given to help fill the rest of my order or need for more food.

sai kolli
sai kolli

We’re from Dallas and were visiting Glen Rose when we decided to stop by this Pizza Hut. We ordered the thin crust spicy marinara pizza with chicken, and honestly, it was really disappointing. There was no spice at all—despite it being called “spicy”—and the pizza felt like it didn’t even have a proper base. It just tasted flat and flavorless. On the plus side, the wings were actually really good. They were hot, crispy, and had great flavor. So we did enjoy those. Overall, the wings were the only highlight. The pizza didn’t meet expectations at all. Pretty underwhelming experience, especially from a brand we usually trust.

Aaron Makitra
Aaron Makitra

Food arrived on time being a 1/4 mile down the road it should. I was planning on giving the driver cash so they get the whole tip, when asked if I wanted to leave a tip for driver from my card I said $2 and got a laugh and a scoff. wont ever order here again. save your money and go to Simple Simons or Sundown Subs. terribly rude.

Charla Arendt
Charla Arendt

The App. needs to be fixed, so that customers will know if their order can not be filled. I was short a pizza that the store does not make, but never received a cancellation notice and had to find extra food for my event at the last minute. A message on the app. would be another option as well. Let the customer know that it is not an option at that store. The worker was nice, but the she claimed to have no idea that I had ordered another pizza because this store does not make that style. There was no option given to help fill the rest of my order or need for more food.

Jay Thomas
Jay Thomas

Called in our order. Got there, it was ready for pick up. The place looked really nice. The only problem, there was the guy standing around barking orders at everyone like they were doing something wrong. My wife caught his name tag, it was Alex or Alec, do NOT go in there when he is working, we kept hearing his yelling and rambling about how the employees were slow and not getting things done. When we went in the pizza was ready, the place looked great, the employees greeted us and everything went well, until... we heard that loud mouth enter the building and start in on some of the employees. Now, the place is not that big, the outer area where the customers wait was clean, the counter looked great, we had no idea why he was yelling or even being loud. My wife asked the girl behind the counter what was wrong, and the girl stated that the guy was the manager and that he was always trying to act as though the employees were doing something wrong. The girl told us that she was already looking for a new job and so were several of the other employees due to the fact that the manager did nothing except yell and bark orders. I understand what it is like to be the manager of something, I mean, I managed several soldiers in my time, but the way the guy acted was barbaric and out of line. Don't take my word for it, go into the place and experience him stand around collecting a paycheck while barking orders at ALREADY working employees!

K
Kevin Bradley

Stood at the counter for 30 mins before someone even asked if I needed anything the lady was to busy arguing with a door dash lady and in the phone

D
Dane H

The worst. Ordered delivery and the kid forgot my 2 litre of coke. He didn't come back for an hour and a half because he was waiting for another delivery... Tried pickup. They mixed both pizzas up and put tomato sauce on the bbq chicken pizza and bbq sauce on the pepperoni... Offered me a partial refund. I left the pizza and took the full refund There's a reason this place is under new management every couple months. Go to simple Simon's, or starve either option is better.

m
marco saenz

Ordered delivery and was fast to delivered. But as for driver he had my drink in a torn bag, didnt tell me total, and as i was about to grab my phone to verify and handed him the money, he left real fast didnt hand no change back. He took a 10$ tip not given to him usually hand them 5$.

D
Daniel Upchurch

Ordered at 6:47pm. It's 8:34pm. Still no delivery. I called the restaurant and was told they can't get in touch with the delivery driver, but he'll deliver it as soon as he gets back (not even an apology). It's a good thing I like cold pizza. Unfortunately, my wife doesn't. But we have a microwave. So it's ok.

M
Mercedes Hall

This is at the pizza Hut in Glen Rose Tx I ordered a large supreme pizza last week carry out for $11.90 it's on my bank statement today I placed same ordered that cost me 19.40 also carry out. I placed the order online which mentioned 7.99 for large 2 topping When I called to.confirm a young girl gave me a total of $12.46 when I got there it was $19.40 smh plus no condiments Supposedly they ran out I got home opened the pizza and it's a mushroom and green peppers pizza What a rip-off!!! Really??? All these bunch of kids they have working there lazy as hell!

B
Beverly Everage

I was so disappointed with my pizza. I ordered pepperoni, mushroom & black olives on thin crust. This is my usual order. There was about a 1/2 inch of black olives covering the pizza. You couldn't see anything but olives. It was inedible. What a colossal waste of money for us PLUS we still needed something for dinner. All for someone's sense of humor or flat out ugliness. Yes, my husband should have checked the pizza when he picked up. But seriously who would think a reputable place would do such a rotten thing. 😡😡😡

j
jarom Anguiano

I sat in their lobby longer than if I had the pizza delivered. When I asked why I was told "this isn't fast food" so if you got an hour to kill and want to waste it and your money you got a ringer here.

S
Sheila R Parker

I will not return. O tried calling them for 30 minutes because I live 30 minutes away. No one answered the phone. I went inside when I got there to order. Nobody would come out to take my order. They did not acknowledge that I was even there I finally went to the opening that goes to the back in order to get there attention and that did not work either. I decided to just ask for service and they said they would be with me soon. After standing at the counter for 10 minutes I left.

B
Brandon Baxter

I will never return here again. I made an order, was told it would be 30 to 45 minutes, arrive 40 minutes later and told that they didnt have the crust I ordered, that they hadn't even started it! Unbelievable! If I could give 0 stars I would.

S
Shelby Rodriguez

If i could have i would have not given any stars. Usually i would give 5 stars because its always good but when they are 12 minutes late and my pizz is not even hot when they get here then when i call to tell them about my pizza they answer and then hangup. Very disappointed

E
Ej Service

This has got to be the nastiest pizza hut I have ever seen. Employees where either to busy out on the sidewalk or texting in the kitchen area to bother to sweep or even wipe the mess off the tables. I really wish I could have gave this a ZERO STARS. They did not even have salt. Come on who runs out of salt?

C
Catherine Beattie

Ordered two large stuffef crust pizzas. Was given a large ring of stuffed crust with a medium inner pizza so thin it could not hold the toppings. Literally, the pizza crust was as thin as the pepperonis on both pizzas. Pictures for peoof. Waste of $40. I'd like a refund.

R
Rinku Kalita

Filthy and dirty. Looked like it wasn't cleaned so. E the previous evening. We came in at 1 pm. And there was just one lady to pi k up a pizza. There was no one until next 45 min till we finished eating but the staff didn't clean any of the tables not even the one we were on. Pizza hut just reduced all my appetite to zilch that day. I will never recommend Pizza hut to anyone from now on. PS- I always preferred Pizza hut over Domino's until the.

Rinku Kalita
Rinku Kalita

Filthy and dirty. Looked like it wasn't cleaned so. E the previous evening. We came in at 1 pm. And there was just one lady to pi k up a pizza. There was no one until next 45 min till we finished eating but the staff didn't clean any of the tables not even the one we were on. Pizza hut just reduced all my appetite to zilch that day. I will never recommend Pizza hut to anyone from now on. PS- I always preferred Pizza hut over Domino's until the.

J
Julie Kneedler

On 3/24/2017, I ordered 2 medium pizzas at 7:03 tonight, I was told an hour, at 8:15, I called and spoke with a young lady and she said it had just left the store. At 8:45 I called back and spoke with the same young lady and she informed me that the pizza was with the driver and to give it 10 to 15 more minutes. I received a phone call from the front desk of the motel at 9 :00 pm. I was asked for the amount of the order and I told them that I had paid with my card. There was no print out of the receipt where I had paid on the phone. Now when I took the pizzas from her, the boxes had no warmth. In my opinion a 2 hour wait when told it would be an hour is unacceptable. No apology, no discount and cold pizza. Now mind you the pizza hut is about 5-7 minutes from the hotel. Very disappointed, will not be ordering from here again and I will be here for over 30 days.....

S
Steve Rogers

Only been there twice. The first time the pizza was great, but they did have some other issues similar to the second time we were there. The second time, at high noon, the pizza was still great, but the other issues were worse. Seemed like a perfect storm. We could hear the phone ringing when we got out of our car in the parking lot, it was LOUD. Since there were four of us, counting kids, it took us a while to get out and to the door. I thought they may be closed since the phone was still ringing, and ringing, and ringing. When we went inside, there was nobody at the register and the phone was still ringing, and ringing. Did I mention it was LOUD? It was really LOUD inside. I'm 74 and hard of hearing, it was still almost triggering my PTSD. As the counter guy took our order, we had to repeat our order, for all four of us multiple times because the phone was ringing, and ringing, and ringing. Did I mention it was LOUD? After we finished ordering, we sat down at the table and the counter guy went into the back. The phone was still ringing, and ringing, and ringing. I went up front thought I might be able to turn down the volume to a level below a WWII air raid siren, but decided that would take too long so I picked up the receiver and hung it up. I found out later that the owner, who I thought was a customer watched me do that. Blessed silence. We were there almost an hour and nobody called back. We ordered water with our pizza, but when it was delivered to our table, we were told that they were OUT OF WATER. The waitress told us that they would have some tomorrow! I told her we would wait here. No response. Had we known that when we ordered, we could have gone to a quick stop to get some, lucky for us we had some in our car. It's odd that the owner who came and went didn't offer to get any water for future customers who may not want to wait 24 hours for water. Oh yeah, bring your own fly swatter, there are lots of flies, same as last time. We forgot to bring ours and I'm sure they don't have any. I've also never been in any restaurant, in over 20 countries, with no trash cans. I know it's a minor detail, but odd. We also went to the Pie Peddlers, good experience, no flies, no loud phones, trash cans, same owners.

L
Lana Gudgel

Ordered food Saturday night for pick up. I arrived at the designated time to find three other customers waiting in the lobby for their orders and zero employees. All the employees were in the back periodically someone would come to the front and put food in the warmer then walk back to the back completely ignoring all the people in the lobby waiting for their orders. Finally one of the door dashers stopped an employee to ask about the order he was waiting for. After much back and forth the employee pulled the order from the warmer and gave it to the driver then immediately went back to the back and did not address any of the other customers. Another customer got angry and started yelling towards the back in an attempt to get someone to come up to the front and take care of the other customers. A young man did finally come to the front and got the man’s order which was not correct. The man finally just left and did not take his food. One of the other people in the lobby was a door dasher who had been there over 20 minutes when I arrived, she gave up and left without the order. 45 minutes later I finally got my order and left. I will not be back.

S
Sondi Albro

From the time my pizza was ready, it has been almost an hour before it was delivered… door dash sucks, I really wanted hot fresh pizza, but it wasn’t this time. Done! Never again

A
Andrew Matthis

Due to the fact that the local location is not allowed to give out their phone number. The corporate order number can't give you the local specials. The corporate order number going to some call center in Pakigodknowswhere so that I and the person I'm talking to can repeat themselves multiple times, I will no longer be going to Pizza Hut anymore.

K
Kelly Piper

Placed an order around 5pm. Went to pick it up when the app told me it was ready. Got there and I was told the order hadn’t even been started yet because they had a large order that was placed earlier in the day that they were working on and I could wait 15 minutes. So I did. Went back in and the order still hadn’t been started but I already paid so I waited about 25 more minutes before it was finally ready. It was a small order nothing special. There were other people waiting with the same issues. The manager never even came out to talk to anyone. Just left the poor kid out front to deal with all the customers.

Sondi Albro
Sondi Albro

From the time my pizza was ready, it has been almost an hour before it was delivered… door dash sucks, I really wanted hot fresh pizza, but it wasn’t this time. Done! Never again

Lana Gudgel
Lana Gudgel

Ordered food Saturday night for pick up. I arrived at the designated time to find three other customers waiting in the lobby for their orders and zero employees. All the employees were in the back periodically someone would come to the front and put food in the warmer then walk back to the back completely ignoring all the people in the lobby waiting for their orders. Finally one of the door dashers stopped an employee to ask about the order he was waiting for. After much back and forth the employee pulled the order from the warmer and gave it to the driver then immediately went back to the back and did not address any of the other customers. Another customer got angry and started yelling towards the back in an attempt to get someone to come up to the front and take care of the other customers. A young man did finally come to the front and got the man’s order which was not correct. The man finally just left and did not take his food. One of the other people in the lobby was a door dasher who had been there over 20 minutes when I arrived, she gave up and left without the order. 45 minutes later I finally got my order and left. I will not be back.

Andrew Matthis
Andrew Matthis

Due to the fact that the local location is not allowed to give out their phone number. The corporate order number can't give you the local specials. The corporate order number going to some call center in Pakigodknowswhere so that I and the person I'm talking to can repeat themselves multiple times, I will no longer be going to Pizza Hut anymore.

Kelly Piper
Kelly Piper

Placed an order around 5pm. Went to pick it up when the app told me it was ready. Got there and I was told the order hadn’t even been started yet because they had a large order that was placed earlier in the day that they were working on and I could wait 15 minutes. So I did. Went back in and the order still hadn’t been started but I already paid so I waited about 25 more minutes before it was finally ready. It was a small order nothing special. There were other people waiting with the same issues. The manager never even came out to talk to anyone. Just left the poor kid out front to deal with all the customers.

Dane H
Dane H

The worst. Ordered delivery and the kid forgot my 2 litre of coke. He didn't come back for an hour and a half because he was waiting for another delivery... Tried pickup. They mixed both pizzas up and put tomato sauce on the bbq chicken pizza and bbq sauce on the pepperoni... Offered me a partial refund. I left the pizza and took the full refund There's a reason this place is under new management every couple months. Go to simple Simon's, or starve either option is better.

Steve Rogers
Steve Rogers

Only been there twice. The first time the pizza was great, but they did have some other issues similar to the second time we were there. The second time, at high noon, the pizza was still great, but the other issues were worse. Seemed like a perfect storm. We could hear the phone ringing when we got out of our car in the parking lot, it was LOUD. Since there were four of us, counting kids, it took us a while to get out and to the door. I thought they may be closed since the phone was still ringing, and ringing, and ringing. When we went inside, there was nobody at the register and the phone was still ringing, and ringing. Did I mention it was LOUD? It was really LOUD inside. I'm 74 and hard of hearing, it was still almost triggering my PTSD. As the counter guy took our order, we had to repeat our order, for all four of us multiple times because the phone was ringing, and ringing, and ringing. Did I mention it was LOUD? After we finished ordering, we sat down at the table and the counter guy went into the back. The phone was still ringing, and ringing, and ringing. I went up front thought I might be able to turn down the volume to a level below a WWII air raid siren, but decided that would take too long so I picked up the receiver and hung it up. I found out later that the owner, who I thought was a customer watched me do that. Blessed silence. We were there almost an hour and nobody called back. We ordered water with our pizza, but when it was delivered to our table, we were told that they were OUT OF WATER. The waitress told us that they would have some tomorrow! I told her we would wait here. No response. Had we known that when we ordered, we could have gone to a quick stop to get some, lucky for us we had some in our car. It's odd that the owner who came and went didn't offer to get any water for future customers who may not want to wait 24 hours for water. Oh yeah, bring your own fly swatter, there are lots of flies, same as last time. We forgot to bring ours and I'm sure they don't have any. I've also never been in any restaurant, in over 20 countries, with no trash cans. I know it's a minor detail, but odd. We also went to the Pie Peddlers, good experience, no flies, no loud phones, trash cans, same owners.

Julie Kneedler
Julie Kneedler

On 3/24/2017, I ordered 2 medium pizzas at 7:03 tonight, I was told an hour, at 8:15, I called and spoke with a young lady and she said it had just left the store. At 8:45 I called back and spoke with the same young lady and she informed me that the pizza was with the driver and to give it 10 to 15 more minutes. I received a phone call from the front desk of the motel at 9 :00 pm. I was asked for the amount of the order and I told them that I had paid with my card. There was no print out of the receipt where I had paid on the phone. Now when I took the pizzas from her, the boxes had no warmth. In my opinion a 2 hour wait when told it would be an hour is unacceptable. No apology, no discount and cold pizza. Now mind you the pizza hut is about 5-7 minutes from the hotel. Very disappointed, will not be ordering from here again and I will be here for over 30 days.....

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hwy 67 Near High S, 507 SW Big Bend Trail Suite B, Glen Rose, TX 76043

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10AM-11PM
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hwy 67 Near High S, 507 SW Big Bend Trail Suite B, Glen Rose, TX 76043

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