For long time we're need to eat something yummy we love this place food a lot. service ok no body bother you at all. Look busy

Excellent authentic Mexican flavored food. Homemade flour tortillas. Try the pound of fajitas to feed any group 4-6 people only $38. Comes with all the fixings. Breakfast tacos are the best around …

chachos is truly authentic Mexican food and it's good and worth the wait the meat the nachos the tacos all authentic and good ang as close to authentic Mexican food as you can get it's good! I eat …

chachos is truly authentic Mexican food and it's good and worth the wait the meat the nachos the tacos all authentic and good ang as close to authentic Mexican food as you can get it's good! I eat …

If you ain't hear of the puffy taco you better get here before 4pm and get one. Also get the 1800 margarita with it and never ever forget to get the cilantro ranch/crème they have. Thank me later w…

He ido dos veces, y me a gustado mucho, comida mexicana, fajita, Chile con queso, y las margaritas muy ricas.

Cassandra P.

The lobby isn’t open so be ready to take your food home or eat in your car. Neither ideal being messy or ending in soggy food. Having checked reviews before we came as we hadn’t been here since we lived here wanted to check hours etc so we were prepared to eat in the car. Puffy tacos, 2 black & white nachos. Per the usual the food was delicious, this is the best location of Chachos still. Superior to San Antonio locations and the other locations in Houston. Service adequate for the drive through.

Titonka Williams

Really a 3.5 tbh. They were out of the house fajita beef, I asked if they would switch it to the steak for the same price, which they wouldn't. That's not too big of an issue since I see an obvious price difference. The food was good and flavorful, service was fairly quick since nobody was in line. Id go again if anything. . .

The Fkd my order up, then I called @7:50 pm on 12/1/25 they did not answer.i ordered chicken fajita quesadilla 1/2 order (no guacamole) and medium chips and queso with a medium limeade. They put guac…

The Fkd my order up, then I called @7:50 pm on 12/1/25 they did not answer.i ordered chicken fajita quesadilla 1/2 order (no guacamole) and medium chips and queso with a medium limeade. They put …

610 south location.....says it's open 24 hours, but it's not!!! I have stopped several times (6:30 am) in September and twice in October including today 10/16 and both drive thru lanes are blocked. l…

I went at night, and it was just the drive through open. The food was subpar Mexican food for regular prices. I wasn't impressed, and my friend that recommended me this is no longer my friend lol

That sweet tea fist me off!!! lol who in they right wastes jalapeño juice in sweet tea? I'm give them grace because I like the food. But I was big mad.\nThe breakfast is always good and very large …

There is only drive-thru now and it's available 23 hours. I ordered the lunch special which included two fish tacos, a salad and a drink. The tacos were really tasty and came with homemade corn…

I don't know how these people can give bad reviews....I've never had a problem there. The food is always good and when the dining room is open (hopefully soon) the salsa bar is awesome! I went thro…

I don't know how these people can give bad reviews....I've never had a problem there. The food is always good and when the dining room is open (hopefully soon) the salsa bar is awesome! I went thro…

Nakinya Janell

Grabbed a bite to eat, this was my third time coming to this restaurant. I ordered a half order steak quesadilla & margarita. It was decent per usual; I love the cilantro lime sauce. It's sooooooo good! The margarita was ok, $6.99 for the size they provide isn't worth it. If your looking for a quick snack better than taco bell this is it. The drive-thru has a line at times but moves quickly.

Love the burritos here and come here quite often. The tortilla soup is amazing. Love the people who work here. Eveyrone always so kind, it has a good vibe. \n\nMy recent experience two days back …

Perfectly grilled chicken quesadillas with gooey cheese --pure comfort food! Cold meat could've been freshly made .

So the food is good, but there are two ladies that work the window who obviously don’t like their job. I SAT IN THE DRIVE THRU FOR 45 minutes with nobody inside the restaurant. WHY? There’s one lady who is super nice all the time, I tip her when I have cash

Ms Dec28

Placed order for enchiladas with Borracho beans. I live 20+ minutes from restaurant. Received order only to get home and NO types of beans were included. I phoned the establishment 4x with no answer. I specified Borracho beans for a reason, and received no beans or phone answer. Truly disappointed.

The service is the absolute worst! They tell you the price and then go silent. No thank you, thanks nor have a nice day. They are rude af at the Westheimer location. Go to Katz right next door! \n\…

The service is the absolute worst! They tell you the price and then go silent. No thank you, thanks nor have a nice day. They are rude af at the Westheimer location. Go to Katz right next door! \n\…

No service through drive-thru. May 1st, 2024 at 6:35am. There were 3 employees, apparently having a meeting. They simply ignoring the drive thru. The guy with the fractured arm that works the drive…

Today I missed lunch because the "I can't speak no English" cashier kept a line of cars 6 deep waiting over 20 minutes as she served the fat dude in the silver car that completely ignored the line …

waited for 20 minutes from start to end on line with 3 cars ahead. Then then car behind me orders as the fifth car and received his food before all of us, doesn't make sense. Plus, after looking ov…

Most of the staff is rude, food is always either wrong or sloppy, and food is always way to greasy. After years of going I finally threw in the cheap napkin and gave up because of my last experienc…

I went there about a year ago and it had gone way down hill but I figured it was just because of the pandemic so decided to try them again today. I don’t understand how it’s possible to be so rude ov…

This is the most unprofessional Mexicana Chain run in Houston. They only hire their people cause no one else will work for $2.25. The Gaye Spanish boy on 46 n Tidwell told me to SHUT UP. Nasty ass …

Once a go to place for my family for breakfast for 15+ years. Since the pandemic, and giving a LOT of leeway for pandemic issues, the Chacho's on Westheimer has gone way downhill. Only drive thru …

Once a go to place for my family for breakfast for 15+ years. Since the pandemic, and giving a LOT of leeway for pandemic issues, the Chacho's on Westheimer has gone way downhill. Only drive thr…

This place has gone down hill! It used to be ok for cheap mexican food, but now it’s just trash. I haven’t been there since the pandemic so decided to stop for breakfast. First disappointment…

This place has gone down hill! It used to be ok for cheap Mexican food, but now it’s just trash. I haven’t been there since the pandemic so decided to stop for breakfast. First disappointment is …

I recently visited Chacho’s Mexican Restaurant, and this was honestly one of the most frustrating dining experiences I’ve had. I wish I could rate this place a 0! From the moment we pulled into the parking lot, things already didn’t look right. The outside tables were dirty, with dishes and trash still sitting on them. It didn’t look like they had been cleared or wiped down at all. We were there for about an HOUR, and those same dishes were STILL sitting outside the entire time. No one came to clean them up. That alone says a lot about the level of attention and care being given to the restaurant. When we walked inside, it took about 20 minutes just to place our order. The line wasn’t even moving efficiently, and there didn’t seem to be any urgency from the staff. While waiting, we noticed that almost every single table inside was dirty. There were trays left behind, crumbs everywhere, spills on the tables, and trash that hadn’t been picked up. We had to look around just to find ONE table that was clean enough to sit at. After finally ordering, we were given a buzzer and told to wait for it to go off. We ended up waiting 40 minutes for our food. The problem? The buzzer didn’t even work. It never went off, so we had to keep getting up and checking on our order ourselves. The first time I politely asked, “How much longer for my food?” the blonde girl at the counter responded in a very slick and rude tone. Instead of simply answering the question, she kept going to get the manager. It felt completely unnecessary when all I wanted was a time update. After that, I could clearly see staff members talking amongst themselves about me, which was extremely unprofessional and uncomfortable. On top of the poor service, the cleanliness was very concerning. Staff members were wearing Crocs, food appeared to be touching ice and buckets, and the grills looked oddly placed and VERY dirty. The overall condition of the food prep area did not look sanitary at all. It honestly made me question how this location passes health inspections. Between the dirty outdoor area that stayed dirty the entire hour we were there, the unclean dining room, the long wait times, the broken buzzer, the rude interaction with staff, and the questionable food handling, this experience was unacceptable. I would not recommend this location based on what we experienced. Management seriously needs to address both the cleanliness and customer service issues because this was not okay.

Drove from Katy to get a breakfast taco pulled up to order my order at 630am no answered me to take my order so I pulled up to windows where a lady comes to windows and told me they have a big order and can't make my order so I asked her u can't make me one breakfast taco she said no and closed the windows in my face. Now if she had better cs is probably already made or is making the type of taco I wanted im sure making my taco would have been about same time she took to talk to me to make my taco COMPLETE WASTE OF TIME AVOID THIS PLACE FOR MORNING SERVICE THEY ARE UNDER STAFF AND CANT GET FOOD UNLESS U PLACE A BIG ORDER THAT MAKES THEM TELL EVERYONE ELSE THEY CANT PROVIDE FOOD FOR THEM

Says 24-hour drive-thru and dine-in. Absolutely false, the ladys was standing by the window talking. Doors were locked, the drive-thru blocked off and they weren't answering the phone. Why promote 24 hours if you aren't going to go by those hours. By the way, it was multiple cars trying to get food.

Last 3 times my family was there the guy taking the orders was speaking rude and being slow to annoy us. Don't go to this location, it's changed over the last few weeks and the quality of service is trash

In Design

My son and I went through the drive-through and I was happy to see that they were back open, but I was disappointed in the house fajitas. We were charged $22 for a pound, which was not a pound of fajitas and it was overly peppered, very limey and dry. We can’t even eat it so I just wasted $22 on nothing because I have to throw it in the trash. I’m a little disappointed but the tortillas were good, and the pinto beans were good. The service was not great. The woman was a little rude at the drive-through. I think if they just worked on these things they could do great.

Mama Erica

If I can give them zero stars I would, we just went through the drive-through right now and been there for 20 minutes. The Sign sign says 24 hours and this restaurant has terrible customer service. We’re honking at the employees through the window. No one acknowledged us and I called numerous of times and nobody picked up the phone. I will never ever go back again terrible.

Wizard Livy

The woman with the large gums working the drive through was a nightmare to order from. After we paid she shut the window then came back and insisted we didnt pay and wouldn't give us our food. We showed her the proof of our debit card statement showing we paid chachos with time stamps ($60 worth of food by the way, a car full of people) the charge was not pending and had gone through. She said there was no manager, then she called someone amd said that they were the manager, we spoke with them on speaker phone, then they instructed her to give us our food (already made, sitting there) she was forced to give the food to us but kept yelling at us over and over "YOU NO PAY YOU NO PAY" then slammed the drive through window shut. I never had a bad experience at ChaChos before this, but beware of that lady if you decide to go here. She was unpleasant, unprofessional, and had no customer service skills. Also she didnt give us the chips with any of our meals (5 people). We waited over 15 minutes being yelled at to get our food.

Muhammad Yasin Abdelwahab

False 24-hour advertisement. My crew and I came from a long overnight job and stopped here because they claim to be open 24 hours. The place was closed. One of the staff told us they would open at 6 AM, so we waited — only to be waved at from inside with no explanation. They didn’t open, didn’t communicate, and didn’t even step outside to let us know. The outside area also smells and clearly needs to be cleaned. That’s not how you treat customers, especially people coming off a long night of work. We ended up going across the street to Katz’s, where they actually welcomed us and treated us right.

Kentreal Clark

This is the 3rd time I done went up there an they keep taking an extra 5 dollars on my order but telll me they didn’t charge me that an get mad when I call them out on it my bank tells me as soon as I purchased my order was 29.21 after taxes why you charge me 35 stop steal from people dude seriously an it’s the same 2 people the black lady an the Hispanic girl an yes I have receipt

Mr Stegid

This place looks like a dump! Parking lot always near empty except for employees parking. Windows are boarded up and those you can see into have boxes stacked up. EYESORE! You would not even believe they are open if not for cars going through the drive-thru! DO BETTER for the neighborhood and clean your mess up and bring it back to its original hey day!

suka0893

1- the messed up my order and missed like half the tacos I ordered and didn't wanna give them to me and SHE TRIED to keep my receipt when I told her no it was my purchase.( all ladies where fighting in the back who to blame) 2-again messed up my order but at least they didn't charge me for them. 3 - they over charged me from the special time tacos mon-to -Friday 6am to 10am (charged me regular price) and is always the same cashier lady... tacos are good but the staff is TERRIBLE!.

Penny Jean

Queso is Salty. Chips thick & hard not like restaurant style chips. Also had the 8 count single layer nacho, with steak house beef. Also very salty..Do not recommend

Andrea Griffin

It's Sunday 21st of September. At 7:45am I ordered some chicken tortilla soup through the drive-thru. Not feeling well & I do enjoy Chacho's soup. I can't say that today. I opened my soup & it wasn't delicious. No cheese & no chicken & tortilla strips on the side. Of course I called & no answered. The phone just rang & rang. I don't appreciate my food being incomplete & not right & definitely not anyone answering the phone. I'm upset & pissed off thinking I've got soup & all I received is unseasoned broth w/ cilantro & onions.

Daz J

We usually get nachos from here and don’t have no complaints, but today I go there and got two med.nachos . The lady at the-drive thur had a nasty attitude When we arrived ! (If you don’t like your job find a new one! (SIMPLE) One nacho was good , but the other had tooth picks in there! Before I went there I called 4 times no one answered, so when I get there to tell them they had a tooth pick the lady at the driver the go say we don’t even use toothpicks. Okay so how it got in my food ? She talked to us like we were just trying to get free food , but then when they gave me a new one it’s bunch or beans and cheese! Barely no meat and chips! , but they lost me as a customer. (The toothpick is at the top of the box) The other picture is the redo of food they gave me with bunch of beans